guidde Reviews & Product Details

This is the fastest return on investment I've experienced with any software platform. With Guidde, I simply open the app, start recording, and instantly have a video tutorial available in more than 40 languages. I was genuinely amazed by how easy it was.

The support and customer success teams are the most professional I've encountered. Our onboarding process was both smooth and efficient.

When it comes to integration, they provide everything necessary to embed your video tutorials anywhere in just seconds.

Guidde has had a tremendous impact on our business. It has allowed us to significantly reduce onboarding time and cut our support queries by 80%. Review collected by and hosted on G2.com.

There's nothing to dislike, really! I wish I had found this platform earlier. Review collected by and hosted on G2.com.

What I appreciate most about Guidde is its intuitive interface and how easy it is to create step-by-step video guides. It has significantly streamlined the way we share knowledge internally, making complex processes more accessible and engaging for our team. The AI-powered features are particularly impressive—they save time and help produce polished content effortlessly. With the great support of Hannah Levenson as Customer Success Manager, it was easy to get started with content creation and to quickly become familiar with the platform’s features. Review collected by and hosted on G2.com.

The platform is developing quickly, with frequent releases of new features. Many of the improvements we originally wished for are already being implemented. Although some AI voiceovers still sound somewhat robotic at times, and a few customization or editing options seem limited when it comes to fine-tuning content, Guidde is making continuous progress and is responsive to user feedback. Review collected by and hosted on G2.com.

I love how Guidde is well integrated in the browser, making it an excellent tool for seamless operation within my existing digital environment. Its fast performance is commendable, as it helps me work more efficiently and saves me time. The software leaves a positive first impression with its appealing look and feel. Additionally, I really appreciate how serious they are about customer service, as it reassures me that I can rely on their support when needed. The interface enables me to create professional-quality support videos easily and quickly. Review collected by and hosted on G2.com.

At the moment, the integration of Dutch is not really great in Guidde. It takes too much time to make content more personal for the client and presentable, which is a bit time-consuming. Additionally, the AI component of Guidde is sometimes not smart enough, which affects efficiency. Furthermore, while the initial setup by adding a browser extension and getting an account is easy, the setup process lacks clarity, especially regarding account levels when not being an administrator. This lack of clear instructions added some confusion for me initially. Review collected by and hosted on G2.com.

Guidde is a great tool for creating clear, professional video guides quickly and effortlessly. Its features save a lot of time and make documentation engaging and easy to share with my colleagues and external stakeholders. Hannah Levenson, the Guidde Customer Success Manager was fantastic to work with! She provided clear, helpful guidance and made the whole experience with Guidde smooth and enjoyable. Her responsiveness and ability to address my questions quickly really stood out. I appreciate her proactive approach, support and openness to our questions and feedback, it made a big difference. It’s reassuring to know there’s always someone available to support you whenever questions arise. That level of responsiveness and reliability truly enhances the overall experience and tool acquisition. Review collected by and hosted on G2.com.

In don't have something particular that I dislike. Review collected by and hosted on G2.com.

Guidde is very refreshing in how easy it is to use. A lot of the options are intuitive and in my experience you can already quickly pick it up and start creating.

I also appreciate the fact that it's constantly adding new features to be used in the creation of videos. I also really notice that they listen to our feedback and take it seriously. Our contact person at Guidde is very professional and easy to collaborate with. Review collected by and hosted on G2.com.

For me the downside is that it's still an extra tool to use. Since we use a different tool for our LMS and for the creation of our e-learnings. It might be unrealistic but to only use one tool for everything would be the dream. Review collected by and hosted on G2.com.

Users that watch the end result of the videos that are created feel at home becuase the video is presented in a way that they are familiar with. Review collected by and hosted on G2.com.

While it is possible to create high quality videos, the nature of automatic translations leads to many people accepting the automatically translated versions of the video as "good enough" leading to translation slop and bad quality.

Again, this is not Guidde's fault, just where you lie your own quality threshold. Review collected by and hosted on G2.com.

I need to create videos for training content. Thanks to Guidde, I no longer have to spend hours editing in a video editor—the AI takes care of everything. I don't even have to use my own voice in the video, as the tool offers a variety of voices with different accents. I just input what I need from the video, and Guidde takes care of the rest. I only need to check the final product and make amends if necessary. Review collected by and hosted on G2.com.

I have used it only a couple of times, as this tool is fairly new to me, and I am sure there are things to improve. However, I appreciate the support you provide. In my case, I was struggling with my first video because I was missing some steps, but I was able to organize a call with Hanna, who was super helpful! Review collected by and hosted on G2.com.

I used Guidde to create product walkthrough videos for both end users at Go Live and for users involved in UAT, helping the business understand how to properly test the solution. The platform was incredibly intuitive—quick to learn and easy to use for producing clear, effective videos.

One of my favorite features is the AI voiceover, which allows you to add pauses and fine-tune pronunciation for a more natural, polished narration. I also really appreciate the ability to insert your own videos and images during editing, building on the base that Guidde provides.

A standout time-saver for me is the export functionality—you can easily convert your videos into Word documents and several other formats. This feature alone has saved me hours of manual work. Highly recommended for anyone creating user training or testing support content! Review collected by and hosted on G2.com.

I disliked that sometimes while editing the video, the voiceover text would disappear. Review collected by and hosted on G2.com.

Guidde is a highly effective tool for creating How-To guides. It keeps evolving, making the process even more straightforward over time. The company is committed to listening to our needs and does an excellent job of keeping the various groups within our large organization informed about how to make the most of its features, as well as sharing valuable best practices. Our CSM Hannah does an amazing job. Our Customer Success Manager, Hannah, does an outstanding job. Review collected by and hosted on G2.com.

I dont have anything to share about my dislikes of Guide. Review collected by and hosted on G2.com.

What I like best about Guidde is how easy it makes creating step-by-step video guides. I click through a flow, and it automatically captures everything — no editing headaches, no starting from scratch. Once the video is ready, just make a few adjustments, and you're good to go to share it. Review collected by and hosted on G2.com.

The only thing I’d like to see improved is the audio customization. While the AI voiceovers are impressive, they can sometimes sound a bit too robotic or fast-paced for certain audiences. Review collected by and hosted on G2.com.