# Best Sales Engagement Software

## How Many Sales Engagement Software Products Does G2 Track?

**Total Products under this Category:** 321

### Category Stats (Aug 2026)

- **Average Rating:** 4.56/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Tuco AI (+11.12%) - Among all products in this category, Tuco AI recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Sales Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 146,600+ Authentic Reviews
- 321+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Sales Engagement Software
 ![G2 Grid® for Sales Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sales-engagement/grids.png?focus%5B%5D=6227&focus%5B%5D=506&focus%5B%5D=19743&focus%5B%5D=577&focus%5B%5D=24724&focus%5B%5D=91817&focus%5B%5D=166877&focus%5B%5D=1188166)

Highlighted products: HubSpot Sales Hub, Agentforce Sales (formerly Salesforce Sales Cloud), Apollo.io, GTM Workspace - Powered by ZoomInfo, Gong, lemlist, Instantly, and Nooks.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sales-engagement/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=apollo-io&focus%5B%5D=gtm-workspace-powered-by-zoominfo&focus%5B%5D=gong&focus%5B%5D=lemlist&focus%5B%5D=instantly&focus%5B%5D=nooks)

**Sponsored**

### Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1400&secure%5Bchosen_at%5D=2026-08-01T05%3A58%3A59Z&secure%5Bdisplayable_resource_id%5D=1603&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=3824&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3824&secure%5Bresource_id%5D=1400&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-engagement&secure%5Btoken%5D=81828e01fbc4569d046f8941cfdc1f3cb4cc48df366e630d47f25fe6cf7e2f46&secure%5Burl%5D=https%3A%2F%2Fwww.datadoghq.com%2Fdg%2Fmonitor%2Ffree-trial-g2%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dreview-site%26utm_campaign%3Ddg-coreplatform-multi-ww-en-g2&secure%5Burl_type%5D=custom_url)

### [HubSpot Sales Hub](https://www.g2.com/fr/products/hubspot-sales-hub/reviews)

Sales Hub combine des outils d'engagement des ventes, des fonctionnalités de productivité alimentées par l'IA et l'automatisation des flux de travail en une plateforme unifiée conçue pour aider les équipes en croissance à conclure des affaires plus rapidement. Proposition de valeur principale : Sales Hub répond aux défis courants des ventes : des processus manuels inefficaces qui ralentissent la vitesse des transactions, des informations client fragmentées créant un contexte incomplet, et des logiciels complexes nécessitant une formation approfondie et une administration continue. Construit sur le HubSpot Smart CRM, Sales Hub connecte les données client et les outils de vente dans un système unifié. Capacités clés Outils d'engagement des ventes : Sales Hub fournit le suivi des emails, la planification des réunions, le partage de documents et des modèles de communication qui simplifient les interactions avec les prospects et éliminent les frictions administratives dans le processus de vente. Productivité alimentée par l'IA : La plateforme inclut des fonctionnalités d'IA qui automatisent les tâches répétitives, suggèrent les prochaines actions en fonction du contexte de la transaction et mettent en avant des informations client pertinentes, aidant les représentants à se concentrer sur la vente plutôt que sur le travail administratif. Vue client unifiée : Comme toutes les données client, l'historique des communications et les informations sur les transactions existent au sein du Smart CRM, les représentants commerciaux voient un contexte complet sans avoir à basculer entre les systèmes. Cela inclut la visibilité sur les interactions marketing, les tickets de service et les conversations de vente antérieures. Automatisation des flux de travail : Sales Hub automatise les processus de vente de routine, garantissant une exécution cohérente sans coordination manuelle. Sales Hub vs. Alternatives : Contrairement aux systèmes CRM hérités fonctionnant principalement comme des bases de données nécessitant une personnalisation approfondie, Sales Hub inclut des outils d'engagement, l'automatisation et des capacités d'IA comme fonctionnalités natives plutôt que des modules complémentaires nécessitant une intégration. Cela élimine la complexité de l'achat d'outils séparés pour le suivi des emails, la planification des réunions, la gestion des documents et l'analyse des ventes. L'interface intuitive de Sales Hub réduit le temps de formation pour les nouveaux membres de l'équipe par rapport aux plateformes de vente traditionnelles nécessitant des connaissances techniques approfondies. Les équipes bénéficient d'une intégration rapide, d'un alignement sans faille grâce à la visibilité partagée des données et d'une évolutivité flexible. Qui devrait utiliser Sales Hub Sales Hub sert les équipes de vente en croissance ayant besoin d'augmenter la productivité sans ajouter de personnel, les représentants commerciaux nécessitant un contexte client complet lors des conversations avec les acheteurs, et les responsables des ventes cherchant une visibilité sur le pipeline grâce à des rapports unifiés. La plateforme s'adapte des petites équipes de vente aux organisations d'entreprise. Résultat Sales Hub aide les équipes à vendre plus intelligemment, pas plus durement, permettant aux représentants d'obtenir un contexte plus riche et de meilleures informations à chaque étape du parcours de l'acheteur.

**Average Rating:** 4.4/5.0

**Total Reviews:** 13,282

#### How Do G2 Users Rate HubSpot Sales Hub?

- **the product a-t-il été un bon partenaire commercial?:** 8.7/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 8.6/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 8.7/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind HubSpot Sales Hub?

- **Vendeur:** [HubSpot](https://www.g2.com/fr/sellers/hubspot)
- **Site Web de l'entreprise:** hubspot.com
- **Année de fondation:** 2006
- **Emplacement du siège social:** Cambridge, Massachusetts, United States
- **Twitter:** @HubSpot  
784,270 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,158 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Responsable de compte, Représentant du développement des ventes
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 60% Small, 35% Medium

#### What Do G2 Reviewers Say About HubSpot Sales Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient l' **interface intuitive** de HubSpot Sales Hub, simplifiant leur flux de travail avec des outils et intégrations efficaces.
- Les utilisateurs apprécient la **personnalisation et l'interface conviviale** de HubSpot Sales Hub, améliorant ainsi considérablement leurs processus de vente.
- Les utilisateurs apprécient la **visibilité complète** de HubSpot Sales Hub, ce qui améliore considérablement leur gestion des ventes et leur prise de décision.
- Les utilisateurs apprécient les fonctionnalités de **gestion centralisée des prospects** de HubSpot Sales Hub, améliorant l'organisation et l'efficacité des processus de vente.
- Les utilisateurs apprécient l' **interface intuitive** de HubSpot Sales Hub, permettant aux équipes de naviguer facilement et d'améliorer la productivité.

##### Cons

- Les utilisateurs trouvent les **fonctionnalités manquantes** de HubSpot Sales Hub, comme la fonctionnalité limitée et les problèmes de balisage, frustrantes.
- Les utilisateurs trouvent que les **fonctionnalités limitées** de HubSpot Sales Hub restreignent leur expérience, notamment en ce qui concerne le tableau de bord et l'application mobile.
- Les utilisateurs rencontrent une **grande courbe d'apprentissage** avec HubSpot Sales Hub, trouvant les intégrations compliquées et la formation nécessaire pour plus de clarté.
- Les utilisateurs trouvent le **coût de plus en plus lourd** au milieu de problèmes techniques persistants et de limitations frustrantes de la plateforme.
- Les utilisateurs trouvent que HubSpot Sales Hub a **une personnalisation limitée** , ce qui cause de la frustration avec les actions en masse et la flexibilité des flux de travail.

#### What Are Recent G2 Reviews of HubSpot Sales Hub?

**["Convivial, hautement personnalisable et complet—couvre tout ce dont j'ai besoin"](https://www.g2.com/fr/survey_responses/hubspot-sales-hub-review-13170027)**

**Rating:** 5.0/5.0 stars

_— Genesis A._

[Read full review](https://www.g2.com/fr/survey_responses/hubspot-sales-hub-review-13170027)

**["Hautement personnalisable, mais facile à sous-utiliser sans formation"](https://www.g2.com/fr/survey_responses/hubspot-sales-hub-review-13127671)**

**Rating:** 4.5/5.0 stars

_— Samuel M._

[Read full review](https://www.g2.com/fr/survey_responses/hubspot-sales-hub-review-13127671)

#### What Are G2 Users Discussing About HubSpot Sales Hub?

- [Quel impact HubSpot Sales Hub a-t-il eu sur la gestion du pipeline de vente dans les petites et moyennes entreprises ?](https://www.g2.com/fr/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) - 4 comments
- [À quoi sert HubSpot Sales Hub ?](https://www.g2.com/fr/discussions/what-is-hubspot-sales-hub-used-for) - 5 comments
- [What is HubSpot good for?](https://www.g2.com/fr/discussions/what-is-hubspot-good-for) - 2 comments
- [Comment utiliser HubSpot pour les ventes ?](https://www.g2.com/fr/discussions/how-do-i-use-hubspot-for-sales) - 3 comments
- [Que pouvez-vous faire avec HubSpot gratuit ?](https://www.g2.com/fr/discussions/what-can-you-do-with-free-hubspot) - 2 comments

### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/fr/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

Accélérer les revenus du pipeline au chèque de paie avec Salesforce Sales Cloud - votre plateforme de croissance complète qui réunit la puissance des humains avec des agents à chaque étape du cycle de vente. Augmenter la productivité avec l'automatisation et stimuler les revenus avec une plateforme de croissance intégrée. L'avenir des ventes est ici, et avec Agentforce, nous aidons les équipes à libérer leur plein potentiel - les rendant illimitées. Construire le pipeline plus rapidement avec des agents IA : Agents de vente IA de vente Engagement des ventes Programmes de vente Engagement des acheteurs Accélérer la productivité avec l'automatisation : Données de vente Analytique des ventes Productivité de l'équipe de vente Intelligence des revenus Stimuler les revenus sur une plateforme intégrée : Gestion du cycle de vie des revenus et CPQ Gestion de la performance des ventes Gestion des relations partenaires

**Average Rating:** 4.4/5.0

**Total Reviews:** 24,679

#### How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)?

- **the product a-t-il été un bon partenaire commercial?:** 8.4/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 8.7/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 8.7/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 8.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)?

- **Vendeur:** [Salesforce](https://www.g2.com/fr/sellers/salesforce)
- **Site Web de l'entreprise:** www.salesforce.com
- **Année de fondation:** 1999
- **Emplacement du siège social:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Responsable de compte, Responsable de compte
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 46% Medium, 34% Large

#### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs louent la **facilité d'utilisation** d'Agentforce Sales, appréciant l'accès fluide à toutes les informations client en un seul endroit.
- Les utilisateurs apprécient la **plateforme riche en fonctionnalités** d'Agentforce Sales, améliorant l'efficacité des vendeurs et l'engagement des clients.
- Les utilisateurs apprécient les **puissantes fonctionnalités de gestion des leads** d'Agentforce Sales, améliorant l'expérience client et la collaboration d'équipe.
- Les utilisateurs apprécient les **nombreuses options de personnalisation** d'Agentforce Sales, l'adaptant sans effort aux besoins uniques de l'entreprise.
- Les utilisateurs apprécient la **grande personnalisation** d'Agentforce Sales, permettant des solutions sur mesure pour des besoins commerciaux uniques.

##### Cons

- Les utilisateurs trouvent que la **, car la configuration prend du temps et la création de rapports peut être déroutante.**
- Les utilisateurs trouvent **les limitations de personnalisation** et la complexité frustrantes, surtout pour les petites équipes ayant des besoins plus simples.
- Les utilisateurs trouvent que les **fonctionnalités manquantes** dans Agentforce Sales entravent leur capacité à gérer facilement des problèmes complexes.
- Les utilisateurs trouvent que les **fonctionnalités limitées** d'Agentforce Sales nécessitent du temps et de l'expertise pour une personnalisation et un reporting efficaces.
- Les utilisateurs trouvent le **modèle de tarification coûteux** , ce qui peut être prohibitif pour les petites entreprises et celles avec des budgets limités.

#### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)?

**["CRM évolutif pour les équipes de vente d'entreprise modernes"](https://www.g2.com/fr/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005)**

**Rating:** 5.0/5.0 stars

_— 岡本 健太 O._

[Read full review](https://www.g2.com/fr/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005)

**["Agentforce Sales offre une visibilité claire des prospects et une transition plus fluide du marketing aux ventes."](https://www.g2.com/fr/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950)**

**Rating:** 4.0/5.0 stars

_— Akshara G._

[Read full review](https://www.g2.com/fr/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950)

#### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)?

- [À quoi sert Salesforce Maps ?](https://www.g2.com/fr/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments
- [What is the benefit of Salesforce CRM?](https://www.g2.com/fr/discussions/what-is-the-benefit-of-salesforce-crm) - 7 comments
- [Qu'est-ce que Salesforce et CRM ?](https://www.g2.com/fr/discussions/what-is-salesforce-and-crm) - 3 comments
- [Qu'est-ce qui rend les ventes à haute vitesse plus puissantes que jamais ?](https://www.g2.com/fr/discussions/what-makes-high-velocity-sales-more-powerful-than-ever) - 1 comment
- [Comment activer la boîte de réception dans Salesforce ?](https://www.g2.com/fr/discussions/how-do-i-enable-inbox-in-salesforce) - 4 comments

### [Apollo.io](https://www.g2.com/products/apollo-io/reviews)

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

**Average Rating:** 4.7/5.0

**Total Reviews:** 9,362

#### How Do G2 Users Rate Apollo.io?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.7/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.7/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Apollo.io?

- **Seller:** [Apollo.io](https://www.g2.com/sellers/apollo-io)
- **Company Website:** www.apollo.io
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd66144fa663d2dd3c2508a803817bd944c2b55318e4c7961b7f099adc28bac4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapollo-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Business Development Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 67% Small, 29% Medium

#### What Do G2 Reviewers Say About Apollo.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Apollo.io, enjoying a simple interface that streamlines their workflow.
- Users highlight Apollo.io for its **streamlined lead generation** , enhancing accessibility and efficiency in sales prospecting.
- Users value the **comprehensive database and seamless automation** of Apollo.io for efficient prospecting and support.
- Users appreciate the **mass automation and personalization** features of Apollo.io, significantly enhancing their outreach efficiency.
- Users value the **time-saving automation** of Apollo.io, streamlining outreach and enhancing overall productivity.

##### Cons

- Users find the **limited CRM integration** options frustrating, wishing for more features in the basic plan.
- Users experience **inaccurate data** on Apollo.io, requiring manual verification and leading to unreliable contact information.
- Users find the **learning curve steep** and the UI clunky, making effective navigation challenging.
- Users find Apollo.io's **limited features** restrictive, particularly regarding CRM integrations and sequence allowances in cheaper plans.
- Users experience **data inaccuracy** with Apollo.io, finding outdated or incorrect contact information hampers effective outreach efforts.

#### What Are Recent G2 Reviews of Apollo.io?

**["Apollo.io Supercharges Prospecting with Powerful Data, Sequencing, and CRM Integration"](https://www.g2.com/survey_responses/apollo-io-review-13134727)**

**Rating:** 5.0/5.0 stars

_— Sanskar M._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-13134727)

**["Sales Development Representative"](https://www.g2.com/survey_responses/apollo-io-review-8798250)**

**Rating:** 5.0/5.0 stars

_— Aravind D._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-8798250)

#### What Are G2 Users Discussing About Apollo.io?

- [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 3 comments, 2 upvotes
- [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes
- [How do I remove my information from Apollo io?](https://www.g2.com/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote
- [Is Apollo IO free?](https://www.g2.com/discussions/is-apollo-io-free) - 11 comments, 6 upvotes
- [What is Apollo io?](https://www.g2.com/discussions/what-is-apollo-io) - 3 comments, 1 upvote

### [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)

Note: GTM Workspace is the upgraded version of ZoomInfo Sales and ZoomInfo Copilot. GTM Workspace is a unified sales execution platform that empowers account executives and account managers to run their entire book of business from a single workspace. By bringing together CRM data, ZoomInfo intelligence, engagement history, and buying signals into one consolidated view, GTM Workspace eliminates the constant context-switching that prevents sellers from doing their best work. At the core of GTM Workspace is an AI assistant that understands the full context of a rep's territory - their accounts, open opportunities, past conversations, and real-time signals - enabling natural language commands that drive real action. Sellers can instantly prepare for meetings, monitor account health, prioritize pipeline, and identify the best prospects to pursue, all without leaving a single interface. GTM Workspace integrates directly with Salesforce, maintaining bidirectional, real-time sync so CRM data stays current automatically. Flexible, spreadsheet-style Views allow reps to slice and analyze their accounts, contacts, leads, and opportunities exactly the way they work - with ZoomInfo firmographic, technographic, and intent data enriched directly alongside CRM fields. Purpose-built for the way modern sales teams operate, GTM Workspace requires no training, no agent building, and no engineering projects. It works immediately out of the box, delivering day-one value on top of the data foundation teams already rely on. The result: sellers spend less time stitching together information across disconnected tools and more time doing what they do best - building relationships and closing deals.

**Average Rating:** 4.5/5.0

**Total Reviews:** 8,877

#### How Do G2 Users Rate GTM Workspace - Powered by ZoomInfo?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.3/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.3/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind GTM Workspace - Powered by ZoomInfo?

- **Seller:** [ZoomInfo](https://www.g2.com/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706)
- **Company Website:** www.zoominfo.com
- **Year Founded:** 2000
- **HQ Location:** Vancouver, WA
- **Twitter:** @ZoomInfo  
23,515 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd618c71d6b4b0acc542c8b46079b4c9423a65a072ce8f8590d4f3ed35e8aebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzoominfo%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,221 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Sales Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 48% Medium, 26% Large

#### What Do G2 Reviewers Say About GTM Workspace - Powered by ZoomInfo?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **robust and accurate contact database** of GTM Workspace, enhancing their outbound prospecting efforts.
- Users find **GTM Workspace easy to use** , enabling smooth data export and effective lead nurturing with intuitive functionality.
- Users value the **data accuracy** of GTM Workspace, enabling effective sales intelligence and better prospecting success.
- Users love the **AI features** of GTM Workspace, enhancing their prospecting efficiency and conversion rates significantly.
- Users value the **easy access to relevant contacts and companies** , streamlining prospecting and enhancing lead nurturing efforts.

##### Cons

- Users note the **inaccurate data** can hinder effectiveness, impacting contact success and overall user experience.
- Users face challenges with **outdated data** , such as inaccurate email addresses and job titles, hindering effective outreach.
- Users report **outdated contacts** causing complications, with issues in synchronizing accurate information from integrations.
- Users experience **data inaccuracy** issues, with outdated information and difficulties in searching and integrating with other systems.
- Users frequently deal with **outdated information** , including poor email addresses and inaccurate job titles, complicating their workflow.

#### What Are Recent G2 Reviews of GTM Workspace - Powered by ZoomInfo?

**["A Powerful AI Tool for Inside Sales Success"](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12894485)**

**Rating:** 4.0/5.0 stars

_— Raju S._

[Read full review](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12894485)

**["Efficient Sales Prospecting, Needs UI Improvement"](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-13126858)**

**Rating:** 4.5/5.0 stars

_— Kiet N._

[Read full review](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-13126858)

#### What Are G2 Users Discussing About GTM Workspace - Powered by ZoomInfo?

- [How does ZoomInfo SalesOS empower sales teams to achieve better results through data-driven insights?](https://www.g2.com/discussions/how-does-zoominfo-salesos-empower-sales-teams-to-achieve-better-results-through-data-driven-insights) - 3 comments, 1 upvote
- [What is ZoomInfo SalesOS used for?](https://www.g2.com/discussions/what-is-zoominfo-salesos-used-for) - 3 comments, 1 upvote
- [Is ZoomInfo legal?](https://www.g2.com/discussions/is-zoominfo-legal) - 6 comments, 1 upvote
- [Who are ZoomInfo's top 3 competitors?](https://www.g2.com/discussions/who-are-zoominfo-s-top-3-competitors) - 4 comments, 2 upvotes
- [How does ZoomInfo get my details?](https://www.g2.com/discussions/how-does-zoominfo-get-my-details) - 2 comments, 1 upvote

## FAQs About Sales Engagement Software

Generated using AI

Last updated: June 3, 2026

### Sales Engagement platforms with the largest B2B lead database for consistent outbound prospecting

Based on G2 reviews, these products are the most review-supported options for prospecting data, outreach, and lead workflows in this category.

- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo) — large contact database for prospecting.
- [Apollo.io](https://www.g2.com/products/apollo-io) — verified leads with outreach workflows.
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub) — contact management and outreach campaigns.
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud) — lead research and pipeline context.

### Which Sales Engagement systems offer advanced workflow capabilities and strong automation features

Based on G2 reviews, these products appear most often in recent feedback around automation, sequencing, and workflow management.

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud) — automated follow-ups and lead routing.
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub) — workflows, reminders, and pipeline automation.
- [Apollo.io](https://www.g2.com/products/apollo-io) — sequences, enrichment, and multichannel outreach.
- [lemlist](https://www.g2.com/products/lemlist) — multichannel campaigns with personalization.

### Sales Engagement platforms with multi-channel support for small sales teams under 25 reps

Based on G2 reviews, these products are commonly used for email, calling, reminders, and multichannel outreach by lean teams.

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub) — intuitive pipeline and follow-up automation.
- [Apollo.io](https://www.g2.com/products/apollo-io) — prospecting plus sequencing in one.
- [lemlist](https://www.g2.com/products/lemlist) — email and LinkedIn outreach automation.
- [Instantly](https://www.g2.com/products/instantly) — multi-inbox cold email campaign management.

### What are sales engagement platforms

Sales engagement platforms help revenue teams manage outreach, follow-ups, and prospect activity in a more structured way. Across recent G2 reviews, users describe these tools as a central place to organize leads, automate repetitive work, and keep communication moving across email, calls, sequences, reminders, and pipeline updates. Reviewers also emphasize visibility: teams use these platforms to track who has been contacted, what actions happened next, and where opportunities may be slowing down. In practice, buyers evaluating this category should expect workflow support for prospecting, outreach consistency, activity tracking, and better coordination between reps who need to move deals forward without relying on spreadsheets or disconnected tools.

### What features define modern sales engagement platforms

According to verified users, modern sales engagement platforms are defined by workflow automation, multichannel outreach, lead tracking, and visibility into rep activity. Recent reviews repeatedly mention automated follow-ups, sequencing, task reminders, pipeline views, and centralized communication history as core requirements. Buyers also see value in tools that bring email, calling, contact data, and reporting into one workflow so reps spend less time switching systems. Many recent reviewers also highlight AI-assisted drafting, conversation summaries, lead prioritization, and next-step recommendations, but they consistently frame these as most useful when paired with strong core execution. In short, the category is being shaped by platforms that reduce manual work while making outreach more organized, timely, and easier to manage at scale.

### [lemlist](https://www.g2.com/fr/products/lemlist/reviews)

lemlist est la plateforme de prospection sortante alimentée par l'IA qui permet aux équipes de vente d'atteindre des prospects par email, LinkedIn, appels, WhatsApp et SMS depuis un seul endroit, afin que plus de leurs démarches se transforment en réunions réservées et en affaires conclues. Avec lemlist, vous pouvez : - Trouver des prospects correspondant à votre ICP dans une base de données de plus de 650 millions et les enrichir avec des emails et numéros de téléphone vérifiés, sans outils supplémentaires nécessaires - Repérer quand les prospects sont prêts à acheter grâce à des agents de signaux d'intention qui suivent les signaux d'achat et ajoutent des prospects aux campagnes au bon moment - Transformer des données de prospects éparses en contexte utilisable avec des agents d'enrichissement de données qui extraient des informations de LinkedIn, des sites web et de votre CRM - Construire des campagnes complètes en discutant avec lemAgent, l'agent IA intégré qui crée votre liste de prospects, séquence et messages - Exécuter des séquences multicanales automatisées et gérer chaque réponse depuis une boîte de réception unifiée - Garder les emails hors du spam avec des outils de délivrabilité intégrés, y compris lemwarm - Travailler depuis votre CRM avec des intégrations Salesforce, HubSpot et Pipedrive, ou exécuter lemlist directement depuis Claude via MCP La plupart des outils couvrent une partie de la prospection sortante. lemlist couvre l'ensemble du flux de travail, de la recherche d'un prospect à la réservation de la réunion, et garde un humain en contrôle à chaque étape. Les SDR, les responsables des ventes, les équipes d'opérations et les fondateurs utilisent lemlist pour réduire le travail manuel et passer plus de temps à vendre. Apprenez-en plus et commencez votre essai gratuit de 14 jours sur www.lemlist.com

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,841

#### How Do G2 Users Rate lemlist?

- **the product a-t-il été un bon partenaire commercial?:** 8.8/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 8.3/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 8.7/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind lemlist?

- **Vendeur:** [lemlist](https://www.g2.com/fr/sellers/lemlist)
- **Site Web de l'entreprise:** lemlist.com
- **Année de fondation:** 2018
- **Emplacement du siège social:** Paris, Île-de-France, France
- **Twitter:** @lemlist  
2,556 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58e64645728fb2e8fad9ba5a58c3420688932b86372225ce6718ce80678a6061&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18342604%2F&secure%5Burl_type%5D=linkedin_company_website)  
254 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** PDG, Fondateur
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 48% Small, 8% Medium

#### What Do G2 Reviewers Say About lemlist?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de lemlist, grâce à son interface intuitive et à son service client réactif.
- Les utilisateurs apprécient l' **intégration conviviale** de lemlist, améliorant l'efficacité dans la gestion des campagnes et le flux de travail.
- Les utilisateurs trouvent Lemlist **incroyablement utile** pour personnaliser les campagnes à grande échelle tout en conservant une touche humaine.
- Les utilisateurs apprécient les **fonctionnalités d'automatisation** de lemlist, qui améliorent l'engagement tout en économisant du temps et en rationalisant les flux de travail.
- Les utilisateurs adorent l' **intégration LinkedIn** de Lemlist, qui améliore la prospection avec une automatisation personnalisée pour un engagement authentique.

##### Cons

- Les utilisateurs trouvent que les **fonctionnalités manquantes** dans lemlist sont limitantes, entravant les ajustements et l'utilisabilité pendant les campagnes.
- Les utilisateurs trouvent lemlist **trop cher** , surtout avec les coûts de crédits supplémentaires qui peuvent augmenter pendant les campagnes.
- Les utilisateurs trouvent **la courbe d'apprentissage pour la configuration et les intégrations difficile** , surtout lorsqu'ils gèrent plusieurs boîtes de réception et des fonctionnalités avancées.
- Les utilisateurs trouvent l' **interface complexe** pour gérer plusieurs campagnes, surtout lors de la mise à l'échelle et de l'ajustement après le lancement.
- Les utilisateurs trouvent le **processus de gestion des e-mails coûteux et lourd** , citant une courbe d'apprentissage abrupte et des bugs dans la fonctionnalité.

#### What Are Recent G2 Reviews of lemlist?

**["Facilité d'utilisation, amusement et efficacité... Je l'adore"](https://www.g2.com/fr/survey_responses/lemlist-review-11977691)**

**Rating:** 5.0/5.0 stars

_— Julien S._

[Read full review](https://www.g2.com/fr/survey_responses/lemlist-review-11977691)

**["Utilisateur fidèle, continuera à être fidèle !"](https://www.g2.com/fr/survey_responses/lemlist-review-11730822)**

**Rating:** 5.0/5.0 stars

_— Omar S._

[Read full review](https://www.g2.com/fr/survey_responses/lemlist-review-11730822)

#### What Are G2 Users Discussing About lemlist?

- [À quoi sert lemlist ?](https://www.g2.com/fr/discussions/what-is-lemlist-used-for) - 2 comments

### [Gong](https://www.g2.com/fr/products/gong/reviews)

Gong exploite la puissance de l'IA pour transformer la manière dont les équipes de revenus gagnent. Le système d'exploitation Gong Revenue AI unifie les données, les insights et les flux de travail en un seul système de confiance qui observe, guide et agit aux côtés des équipes de revenus les plus performantes au monde. Propulsé par le Gong Revenue Graph, l'intelligence alimentée par l'IA, des agents spécialisés et des applications de confiance, Gong aide plus de 5 000 entreprises, y compris LinkedIn, Shopify, Slack, Twilio, Zillow et Morningstar, à comprendre profondément leurs équipes et leurs clients, à automatiser les flux de travail de vente critiques et à conclure plus de transactions avec moins d'effort. Reconnu par G2 comme le produit logiciel n°1 pendant plusieurs années, Gong continue de mener en matière de satisfaction client, d'innovation et de transformation des revenus alimentée par l'IA. Pour plus d'informations, visitez www.gong.io.

**Average Rating:** 4.7/5.0

**Total Reviews:** 6,504

#### How Do G2 Users Rate Gong?

- **the product a-t-il été un bon partenaire commercial?:** 9.3/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 8.0/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 8.1/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 7.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Gong?

- **Vendeur:** [Gong](https://www.g2.com/fr/sellers/gong)
- **Site Web de l'entreprise:** www.gong.io
- **Année de fondation:** 2015
- **Emplacement du siège social:** San Francisco, California
- **Twitter:** @Gong\_io  
7,641 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6dfdedbcf143d0671dad85ecb40fd7787695be38c931e20bda9ac4a4ea153380&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10454372%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,605 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Responsable de compte, Responsable du succès client
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 69% Medium, 18% Large

#### What Do G2 Reviewers Say About Gong?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent les **informations qui font gagner du temps** de Gong inestimables, améliorant la visibilité des conversations et simplifiant les sessions de révision et de coaching.
- Les utilisateurs trouvent la **facilité d'utilisation** de Gong inestimable pour accéder rapidement et analyser les informations des appels de vente.
- Les utilisateurs adorent la **fonction d'enregistrement des appels** de Gong, louant sa facilité d'utilisation et ses analyses basées sur l'IA pour le coaching.
- Les utilisateurs apprécient la **précision de la transcription** de Gong, permettant des insights exploitables et un coaching efficace pour améliorer la performance de l'équipe.
- Les utilisateurs apprécient les **outils d'IA intuitifs** de Gong, qui augmentent l'efficacité des ventes et fournissent des informations essentielles sans effort.

##### Cons

- Les utilisateurs rencontrent des **retards d'accès aux appels** qui entravent les suivis rapides et rendent la recherche d'enregistrements passés difficile.
- Les utilisateurs rencontrent des **problèmes d'enregistrement** avec Gong, y compris des erreurs dans la traduction audio et des difficultés à localiser les appels passés.
- Les utilisateurs trouvent l' **inexactitude de l'IA** frustrante, ce qui impacte l'efficacité et la pertinence des informations fournies par Gong.
- Les utilisateurs trouvent les **limitations de l'IA** frustrantes, notamment en ce qui concerne la précision et le manque d'analyse en temps réel et d'intégration.
- Les utilisateurs sont frustrés par les **fonctionnalités manquantes** , en particulier par la fonctionnalité de recherche limitée et les suggestions d'éléments d'action.

#### What Are Recent G2 Reviews of Gong?

**["Informations exploitables sur les conversations qui maintiennent les équipes alignées."](https://www.g2.com/fr/survey_responses/gong-review-12837945)**

**Rating:** 5.0/5.0 stars

_— Connor H._

[Read full review](https://www.g2.com/fr/survey_responses/gong-review-12837945)

**["Brillant IA, Plateforme Extrêmement Intuitive"](https://www.g2.com/fr/survey_responses/gong-review-12892641)**

**Rating:** 5.0/5.0 stars

_— Lilian S._

[Read full review](https://www.g2.com/fr/survey_responses/gong-review-12892641)

#### What Are G2 Users Discussing About Gong?

- [Comment Gong révolutionne-t-il les stratégies de vente avec ses insights basés sur l'IA ?](https://www.g2.com/fr/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) - 2 comments
- [Comment Gong révolutionne-t-il les stratégies de vente avec ses insights basés sur l'IA ?](https://www.g2.com/fr/discussions/how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights)
- [À quoi sert Gong ?](https://www.g2.com/fr/discussions/what-is-gong-used-for)
- [Is Gong a public?](https://www.g2.com/fr/discussions/is-gong-a-public) - 1 comment
- [Combien coûte Gong IO ?](https://www.g2.com/fr/discussions/how-much-does-gong-io-cost) - 1 comment

### [Instantly](https://www.g2.com/fr/products/instantly/reviews)

Transformez instantanément les prospects en clients avec Outreach Automatisé, Réseau de Délivrabilité, Engagement des Ventes, Base de Données de Prospects B2B et CRM Alimenté par l'IA. Trouvez vos prospects, créez vos campagnes, connectez vos comptes d'envoi, et regardez ces prospects se transformer en clients - avec un abonnement à tarif unique. Fondée en 2021, Instantly est la principale plateforme d'engagement des ventes utilisée par plus de 35 000 clients, des solopreneurs aux agences mondiales. Notre objectif est d'être l'outil le plus simple du marché pour gagner de l'argent avec l'email à froid.

**Average Rating:** 4.8/5.0

**Total Reviews:** 4,124

#### How Do G2 Users Rate Instantly?

- **the product a-t-il été un bon partenaire commercial?:** 9.5/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 8.4/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 8.3/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 7.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Instantly?

- **Vendeur:** [Instantly](https://www.g2.com/fr/sellers/instantly)
- **Site Web de l'entreprise:** instantly.ai
- **Année de fondation:** 2001
- **Emplacement du siège social:** Sheridan, US
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9261b7de97da67cdddd09b77b3180a53a5872b60d62348d7d263c5071a446b6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finstantlyapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
275 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Fondateur, PDG
- **Top Industries:** Marketing et publicité, Logiciels informatiques
- **Company Size:** 93% Small, 5% Medium

#### What Do G2 Reviewers Say About Instantly?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** d'Instantly, avec une configuration simple et un excellent support qui améliorent leur expérience.
- Les utilisateurs apprécient la **facilité de mise à l'échelle et la personnalisation des contacts** qu'Instantly offre, simplifiant la gestion et l'optimisation des campagnes.
- Les utilisateurs louent le **support client réactif** d'Instantly qui simplifie l'installation et fournit des solutions rapides pour une expérience sans faille.
- Les utilisateurs apprécient les **capacités d'économie de temps** d'Instantly, permettant une gestion des tâches sans effort et des campagnes d'email efficaces.
- Les utilisateurs louent la **Configuration Facile** d'Instantly, soulignant sa configuration de boîte aux lettres simple qui simplifie les tâches de marketing par e-mail.

##### Cons

- Les utilisateurs trouvent que la structure tarifaire est **chère** , surtout avec des fonctionnalités essentielles verrouillées derrière des plans de niveau supérieur.
- Les utilisateurs notent le manque de **fonctionnalités spécifiques aux RH** , rendant la gestion des candidats et les rapports fastidieux sans outils supplémentaires.
- Les utilisateurs signalent des problèmes avec la **gestion des emails** , y compris des échecs de campagne, des emails rejetés et des pièces jointes manquantes causant de la frustration.
- Les utilisateurs rencontrent des **problèmes d'email** tels que des échecs de campagne, des défis d'intégration et une gestion frustrante des fonctionnalités de la boîte de réception dans Instantly.
- Les utilisateurs rencontrent une **difficile avec Instantly, ce qui complique la configuration des campagnes et la navigation par rapport à d'autres services.**

#### What Are Recent G2 Reviews of Instantly?

**["Équilibre parfait : Configuration facile et conviviale pour les débutants, et échauffement qui permet aux campagnes de se lancer rapidement"](https://www.g2.com/fr/survey_responses/instantly-review-12964227)**

**Rating:** 5.0/5.0 stars

_— Rahul K._

[Read full review](https://www.g2.com/fr/survey_responses/instantly-review-12964227)

**["M'a instantanément montré que le cold email ne consiste pas seulement à écrire de meilleurs emails"](https://www.g2.com/fr/survey_responses/instantly-review-13109041)**

**Rating:** 5.0/5.0 stars

_— Miguel F._

[Read full review](https://www.g2.com/fr/survey_responses/instantly-review-13109041)

#### What Are G2 Users Discussing About Instantly?

- [À quoi sert Instantly ?](https://www.g2.com/fr/discussions/what-is-instantly-used-for) - 9 comments, 2 upvotes

### [Nooks](https://www.g2.com/fr/products/nooks/reviews)

Nooks est l'espace de travail pour agents dédié à l'outbound intelligent. Nous associons le jugement humain à l'exécution par IA afin que les représentants passent moins de temps sur des tâches répétitives et plus de temps à construire de vraies relations qui se transforment en opportunités. Nooks regroupe les signaux, l'historique des comptes et les prochaines meilleures actions dans un système multi-canal pour le séquençage par IA, afin que l'outbound reste pertinent à mesure que vous évoluez. Plus de 100 équipes ont abandonné les outils de séquençage traditionnels pour Nooks, doublant ainsi plus que le pipeline issu des emails, réduisant le temps de recherche de 90 % et consolidant plusieurs fournisseurs en une seule plateforme. Plus de 1200 clients, y compris des organisations de vente sophistiquées chez HubSpot, Deel, ZoomInfo et Rippling, utilisent Nooks pour générer plus de pipeline avec moins de changement de contexte.

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,649

#### How Do G2 Users Rate Nooks?

- **the product a-t-il été un bon partenaire commercial?:** 9.6/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 10.0/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 9.7/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 9.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Nooks?

- **Vendeur:** [Nooks](https://www.g2.com/fr/sellers/nooks)
- **Site Web de l'entreprise:** www.nooks.ai
- **Emplacement du siège social:** San Francisco, California
- **Twitter:** @JoinNooks  
390 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0985ff2b8e1083fcf100fe495e371b10ac44dcc8c0a734662629503f74b014e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnooksapp&secure%5Burl_type%5D=linkedin_company_website)  
390 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** DTS, Représentant du développement commercial
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 50% Medium, 25% Small

#### What Do G2 Reviewers Say About Nooks?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent que Nooks offre des fonctionnalités **qui font gagner du temps** , améliorant l'efficacité et permettant plus d'appels en moins de temps.
- Les utilisateurs trouvent que Nooks est exceptionnellement **facile à utiliser** , avec une interface conviviale pour les débutants et une navigation intuitive.
- Les utilisateurs trouvent que Nooks permet une **efficacité exceptionnelle** avec une numérotation plus rapide et des fonctionnalités intuitives qui améliorent la productivité.
- Les utilisateurs adorent la fonctionnalité de **composition parallèle efficace** de Nooks, augmentant leur volume d'appels et améliorant les conversations.
- Les utilisateurs apprécient les **capacités efficaces de génération de leads** de Nooks, améliorant la productivité et permettant un ciblage efficace.

##### Cons

- Les utilisateurs rencontrent fréquemment des **problèmes d'appel** avec Nooks, y compris des connexions lentes et des bugs frustrants pendant les appels.
- Les utilisateurs rencontrent des **problèmes de numérotation** avec des numéros incorrects composés et des difficultés à se connecter avec les contacts souhaités.
- Les utilisateurs trouvent que les **fonctionnalités manquantes** dans Nooks sont limitantes, en particulier le manque d'options de tri et d'opération multi-onglets.
- Les utilisateurs rencontrent des **limitations du composeur** avec Nooks, y compris des problèmes avec les déclencheurs de tâches et des appels doubles aux prospects.
- Les utilisateurs signalent des **problèmes de connexion** avec Nooks, y compris des retards et des coupures pendant les appels, impactant la qualité de la communication.

#### What Are Recent G2 Reviews of Nooks?

**["Augmentation significative des taux de connexion avec un CRM sans faille"](https://www.g2.com/fr/survey_responses/nooks-review-13124572)**

**Rating:** 5.0/5.0 stars

_— Laura N._

[Read full review](https://www.g2.com/fr/survey_responses/nooks-review-13124572)

**["Nooks a suralimenté ma prospection sortante avec un composeur rapide et intuitif"](https://www.g2.com/fr/survey_responses/nooks-review-13172157)**

**Rating:** 5.0/5.0 stars

_— Deep K._

[Read full review](https://www.g2.com/fr/survey_responses/nooks-review-13172157)

### [Bigin by Zoho CRM](https://www.g2.com/fr/products/bigin-by-zoho-crm/reviews)

Bigin par Zoho CRM est un logiciel de gestion de la relation client (CRM) simplifié et prêt pour l'IA, conçu spécifiquement pour les petites entreprises, les startups et les équipes en contact avec les clients. Fiable pour plus de 50 000 entreprises dans plus de 150 pays, Bigin aide les petites entreprises à unifier toutes les opérations en contact avec les clients — marketing, ventes, intégration, livraison et support — et aide à gérer efficacement les relations avec les clients.

**Average Rating:** 4.6/5.0

**Total Reviews:** 856

#### How Do G2 Users Rate Bigin by Zoho CRM?

- **the product a-t-il été un bon partenaire commercial?:** 8.6/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 8.4/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 8.5/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 8.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Bigin by Zoho CRM?

- **Vendeur:** [Zoho](https://www.g2.com/fr/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Année de fondation:** 1996
- **Emplacement du siège social:** Austin, TX
- **Twitter:** @Zoho  
137,880 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employés sur LinkedIn®
- **Téléphone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** PDG, Fondateur
- **Top Industries:** Marketing et publicité, Technologie de l'information et services
- **Company Size:** 90% Small, 9% Medium

#### What Do G2 Reviewers Say About Bigin by Zoho CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de Bigin par Zoho CRM, ce qui le rend simple à mettre en œuvre et à gérer.
- Les utilisateurs louent Bigin par Zoho CRM pour sa **simplicité et facilité d'utilisation** , ce qui le rend idéal pour les petites entreprises.
- Les utilisateurs louent le **design intuitif** de Bigin par Zoho CRM, soulignant sa simplicité et sa facilité de navigation.
- Les utilisateurs apprécient la **simplicité** de Bigin par Zoho CRM, le trouvant facile à utiliser et à configurer pour les petites entreprises.
- Les utilisateurs apprécient la **facilité d'utilisation et l'excellent reporting** dans Bigin par Zoho CRM, améliorant ainsi leur efficacité de gestion.

##### Cons

- Les utilisateurs rencontrent **des fonctionnalités manquantes** dans Bigin, telles que des automatisations limitées et des capacités de reporting par rapport à la version de bureau.
- Les utilisateurs notent les **fonctionnalités limitées** de Bigin par Zoho CRM, souhaitant plus d'intégrations et de fonctionnalités avancées.
- Les utilisateurs rencontrent des **problèmes d'intégration** avec Bigin, notamment avec le mappage des champs et une fonctionnalité limitée lors de la montée en charge.
- Les utilisateurs notent que **la personnalisation est limitée** dans Bigin, manquant de champs et de fonctionnalités avancées que l'on trouve dans les CRM complets.
- Les utilisateurs rencontrent **des intégrations limitées** dans Bigin par Zoho CRM, ce qui entrave la connectivité avec d'autres applications essentielles.

#### What Are Recent G2 Reviews of Bigin by Zoho CRM?

**["Excellent CRM pour gérer efficacement les prospects commerciaux"](https://www.g2.com/fr/survey_responses/bigin-by-zoho-crm-review-13115366)**

**Rating:** 5.0/5.0 stars

_— Vasudev P._

[Read full review](https://www.g2.com/fr/survey_responses/bigin-by-zoho-crm-review-13115366)

**["Bigin par Zoho : CRM propre et facile à utiliser qui simplifie notre pipeline de ventes"](https://www.g2.com/fr/survey_responses/bigin-by-zoho-crm-review-13148354)**

**Rating:** 5.0/5.0 stars

_— Social W._

[Read full review](https://www.g2.com/fr/survey_responses/bigin-by-zoho-crm-review-13148354)

#### What Are G2 Users Discussing About Bigin by Zoho CRM?

- [What is the difference between Bigin and Zoho CRM?](https://www.g2.com/fr/discussions/what-is-the-difference-between-bigin-and-zoho-crm)
- [Bigin s'intègre-t-il avec Zoho CRM ?](https://www.g2.com/fr/discussions/does-bigin-integrate-with-zoho-crm) - 2 comments, 1 upvote
- [Qu'est-ce que Zoho Bigin ?](https://www.g2.com/fr/discussions/what-is-zoho-bigin) - 2 comments
- [À quoi sert Bigin ?](https://www.g2.com/fr/discussions/what-is-bigin-used-for) - 1 comment

### [Close](https://www.g2.com/fr/products/close/reviews)

Close est un CRM de vente avec appels intégrés, SMS, e-mail, automatisation et IA, conçu pour les fondateurs, startups, agences et équipes de vente en croissance. La plateforme aide les entreprises à gérer les prospects, communiquer avec les clients potentiels, suivre les opportunités et automatiser le suivi à partir d'un système unique. Close est couramment utilisé par les équipes qui souhaitent que leur CRM soutienne l'exécution des ventes, et non seulement le stockage des données clients. Les utilisateurs peuvent appeler, envoyer des e-mails, des SMS, gérer les pipelines, attribuer des tâches, créer des flux de travail, exécuter des séquences de sensibilisation et suivre l'activité des ventes directement dans la plateforme. Close est conçu pour les entreprises dirigées par des fondateurs, les startups, les petites entreprises, les agences, les cabinets de recrutement, les entreprises de coaching, les équipes de services financiers, les entreprises SaaS et les équipes de vente internes. Il prend en charge des équipes allant de fondateurs individuels à des organisations de vente comptant plus de 100 représentants. Les principales capacités incluent : • Gestion du CRM et des pipelines pour le suivi des prospects, des contacts, des opportunités, des activités et des relations clients • Appels, SMS et e-mails intégrés, avec historique des communications connecté aux dossiers clients • Automatisation des ventes pour les flux de travail, les séquences, le routage des prospects, la gestion des tâches et le suivi • Composeur automatique et composeur prédictif pour les équipes gérant des ventes sortantes à fort volume ou des flux de travail de recrutement • Rapports et analyses pour la visibilité des pipelines, le suivi des activités, les prévisions et la performance des ventes • Chloe, l'agent IA intégré directement dans Close, qui peut aider à qualifier les prospects, organiser des réunions, suivre les clients potentiels, rechercher des comptes, enrichir les dossiers, résumer les conversations et mettre à jour les données CRM Chloe opère à l'intérieur de Close, où les dossiers clients, les conversations, les activités, les opportunités et les flux de travail existent déjà. Cela permet à Chloe d'agir en utilisant le contexte CRM, plutôt que de fonctionner comme un outil IA autonome connecté par des intégrations séparées. Les équipes peuvent utiliser Chloe pour engager de nouveaux prospects, réengager des opportunités dormantes, capturer des données de qualification, planifier des réunions et transmettre des conversations qualifiées à des représentants commerciaux humains lorsque cela est approprié. En combinant CRM, communication, automatisation, rapports et flux de travail de vente assistés par IA dans une seule plateforme, Close aide les équipes à réduire le travail manuel, améliorer la rapidité de contact, maintenir la cohérence du suivi et gérer plus d'activité de vente sans ajouter de complexité opérationnelle inutile.

**Average Rating:** 4.7/5.0

**Total Reviews:** 2,041

#### How Do G2 Users Rate Close?

- **the product a-t-il été un bon partenaire commercial?:** 9.3/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 8.9/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 8.9/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 8.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Close?

- **Vendeur:** [Close](https://www.g2.com/fr/sellers/close)
- **Site Web de l'entreprise:** close.com
- **Année de fondation:** 2013
- **Emplacement du siège social:** 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States
- **Twitter:** @Close  
6,592 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8980b4bb0778d41500d3b100ba9f3961c87b6cc7fd74a5b1c0aa7775da9fc28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597204%2F&secure%5Burl_type%5D=linkedin_company_website)  
213 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** PDG, Fondateur
- **Top Industries:** Marketing et publicité, Logiciels informatiques
- **Company Size:** 76% Small, 20% Medium

#### What Do G2 Reviewers Say About Close?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent que Close est **très convivial** , avec des intégrations transparentes qui rationalisent les processus et améliorent la productivité.
- Les utilisateurs apprécient l' **interface conviviale** de Close, permettant des flux de travail fluides pour les équipes de vente internes et externes.
- Les utilisateurs louent les **fonctionnalités de communication complètes** de Close, améliorant l'efficacité dans la gestion des interactions avec les clients sans effort.
- Les utilisateurs louent l' **interface intuitive** de Close, rendant la gestion des prospects et les suivis incroyablement fluides et efficaces.
- Les utilisateurs adorent le **design intuitif du tableau de bord** de Close, appréciant ses fonctionnalités simplifiées et son expérience conviviale.

##### Cons

- Les utilisateurs trouvent que les **fonctionnalités manquantes** sur l'application mobile limitent la fonctionnalité par rapport à la version de bureau.
- Les utilisateurs rencontrent souvent des **problèmes d'appel** tels que des déconnexions des appareils, ce qui affecte leur expérience globale avec Close.
- Les utilisateurs trouvent les **fonctionnalités limitées** de Close frustrantes, surtout pour les besoins B2C et lorsqu'ils ont besoin de plus d'options opérationnelles.
- Les utilisateurs trouvent les **options de personnalisation limitées** frustrantes, ce qui entrave la création de rapports avancés et de tableaux de bord personnalisés.
- Les utilisateurs trouvent la **en raison des complexités de fusion et des options de personnalisation limitées dans Close.**

#### What Are Recent G2 Reviews of Close?

**["Communication productive, besoin d'une meilleure visibilité des données"](https://www.g2.com/fr/survey_responses/close-review-13143531)**

**Rating:** 4.0/5.0 stars

_— Mateo A._

[Read full review](https://www.g2.com/fr/survey_responses/close-review-13143531)

**["Configuration facile, intégration transparente des e-mails et support réactif"](https://www.g2.com/fr/survey_responses/close-review-13148546)**

**Rating:** 4.5/5.0 stars

_— Stefano M._

[Read full review](https://www.g2.com/fr/survey_responses/close-review-13148546)

#### What Are G2 Users Discussing About Close?

- [À quoi sert Close ?](https://www.g2.com/fr/discussions/close-what-is-close-used-for) - 2 comments
- [What is Close used for?](https://www.g2.com/fr/discussions/what-is-close-used-for) - 1 comment

### [Salesloft](https://www.g2.com/products/salesloft/reviews)

Clari + Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari + Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,153

#### How Do G2 Users Rate Salesloft?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.8/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.8/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Salesloft?

- **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft)
- **Company Website:** salesloft.com
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @Salesloft  
18,437 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c72bf0f0f6a02380b7fe128396fa033291b10b85b3fc210dd4659ed9b53b1e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2296178%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,097 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Sales Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 56% Medium, 23% Small

#### What Do G2 Reviewers Say About Salesloft?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Salesloft, enhancing their daily selling experience with a simple, organized interface.
- Users value the **seamless integration** with Salesforce, enhancing outreach efficiency and organization across teams.
- Users appreciate the **email tracking features** for easily measuring open rates and managing tasks efficiently.
- Users appreciate the **easy tracking** features of Salesloft, enhancing their efficiency in managing outreach campaigns.
- Users find Salesloft **extremely helpful** in managing pipelines and measuring engagement through open rates and templates.

##### Cons

- Users experience **call issues** with Salesloft, finding the app misaligned during calls and support inconsistent.
- Users experience **integration issues** with Salesloft, particularly with HubSpot and other platforms, affecting efficiency.
- Users find the **learning curve steep** , making initial use of Salesloft challenging and somewhat overwhelming.
- Users highlight the **limited features** of Salesloft, expressing a desire for enhanced integrations and customization options.
- Users feel Salesloft is missing **key features** like an auto-dialer and domain rotation, hindering productivity and email deliverability.

#### What Are Recent G2 Reviews of Salesloft?

**["Easy-to-Use Cadences and Automation That Boost SDR Efficiency"](https://www.g2.com/survey_responses/salesloft-review-12625459)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/salesloft-review-12625459)

**["Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights"](https://www.g2.com/survey_responses/salesloft-review-12628860)**

**Rating:** 4.0/5.0 stars

_— Harrison P._

[Read full review](https://www.g2.com/survey_responses/salesloft-review-12628860)

#### What Are G2 Users Discussing About Salesloft?

- [What innovative strategies are sales teams adopting with Salesloft to enhance customer engagement and sales effectiveness?](https://www.g2.com/discussions/what-innovative-strategies-are-sales-teams-adopting-with-salesloft-to-enhance-customer-engagement-and-sales-effectiveness)
- [How is Salesloft being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-salesloft-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is Salesloft used for?](https://www.g2.com/discussions/salesloft-what-is-salesloft-used-for) - 1 comment
- [How much does SalesLoft cost?](https://www.g2.com/discussions/how-much-does-salesloft-cost)
- [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) - 6 comments, 1 upvote

### [Amplemarket](https://www.g2.com/fr/products/amplemarket/reviews)

En combinant des données premium, un engagement multicanal et des insights en temps réel dans une solution fluide, Duo AI Copilot et AI Agent redéfinissent la manière dont les équipes de vente modernes opèrent. Duo découvre des opportunités cachées, détecte les signaux d'intention des acheteurs et génère des playbooks sur mesure - permettant à vos représentants de se concentrer sur ce qui compte le plus : établir des relations et conclure des affaires. C'est la fusion parfaite de la précision de l'IA et de l'intuition humaine. Construit sur une plateforme de vente tout-en-un, les agents Duo AI soutiennent l'ensemble de votre flux de travail sortant - de la prospection et l'engagement à l'automatisation et la délivrabilité. Ce qui est inclus dans la plateforme : - Données B2B mondiales pour vous aider à identifier et atteindre vos clients idéaux - Approche multicanal via email, téléphone, réseaux sociaux, clonage vocal, et plus - Personnalisation intégrée pour mettre à l'échelle des messages pertinents et à haute conversion - Superpouvoirs de l'IA : Une suite d'agents IA personnalisés qui gère la recherche, les signaux d'intention et les flux de travail - pour que vous passiez moins de temps à préparer et plus de temps à vendre

**Average Rating:** 4.6/5.0

**Total Reviews:** 638

#### How Do G2 Users Rate Amplemarket?

- **the product a-t-il été un bon partenaire commercial?:** 9.3/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 8.6/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 8.9/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Amplemarket?

- **Vendeur:** [Amplemarket](https://www.g2.com/fr/sellers/amplemarket)
- **Année de fondation:** 2019
- **Emplacement du siège social:** San Francisco, California
- **Twitter:** @amplemarket  
2,568 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** DTS, Responsable de compte
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 44% Small, 43% Medium

#### What Do G2 Reviewers Say About Amplemarket?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** d'Amplemarket, profitant de son design intuitif et de son automatisation fluide pour une prospection efficace.
- Les utilisateurs apprécient la **facilité d'utilisation** et la qualité du texte d'Amplemarket, améliorant ainsi considérablement leur expérience de prospection.
- Les utilisateurs apprécient la **facilité d'utilisation** et l' **intégration transparente** d'Amplemarket, améliorant ainsi considérablement leur expérience de prospection commerciale.
- Les utilisateurs adorent les **capacités d'automatisation** d'Amplemarket, qui améliorent l'efficacité de la prospection et simplifient considérablement la gestion des campagnes.
- Les utilisateurs soulignent la **génération de leads sans effort** avec Amplemarket, louant sa simplicité et ses fonctionnalités de personnalisation efficaces.

##### Cons

- Les utilisateurs souhaitent **des fonctionnalités supplémentaires** dans Amplemarket, avec des demandes pour l'édition des contacts et une meilleure gestion des séquences.
- Les utilisateurs trouvent la **, suggérant un meilleur onboarding et des explications plus claires pour les nouveaux utilisateurs.**
- Les utilisateurs notent le **besoin d'amélioration** des capacités d'intégration et de la fiabilité de l'automatisation d'Amplemarket, impactant l'expérience utilisateur globale.
- Les utilisateurs rencontrent des **problèmes de séquence** avec Amplemarket qui entravent l'efficacité du flux de travail et peuvent compliquer l'utilisation.
- Les utilisateurs critiquent les **problèmes d'intégration** avec les systèmes CRM, soulignant les limitations en matière de personnalisation et les coûts supplémentaires pour les fonctionnalités.

#### What Are Recent G2 Reviews of Amplemarket?

**["Incroyable UX et signaux d'IA avec Duo Copilot"](https://www.g2.com/fr/survey_responses/amplemarket-review-13184049)**

**Rating:** 4.5/5.0 stars

_— Chris F._

[Read full review](https://www.g2.com/fr/survey_responses/amplemarket-review-13184049)

**["Prospection pilotée par l'IA qui rationalise la sensibilisation et améliore l'efficacité"](https://www.g2.com/fr/survey_responses/amplemarket-review-13129887)**

**Rating:** 5.0/5.0 stars

_— Jean P._

[Read full review](https://www.g2.com/fr/survey_responses/amplemarket-review-13129887)

#### What Are G2 Users Discussing About Amplemarket?

- [À quoi sert amplemarket ?](https://www.g2.com/fr/discussions/what-is-amplemarket-used-for)

### [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)

ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 1000+ apps, uncover deep performance insights, and optimize your workflows so you win every day. - Autonomous marketing Built on the foundation of marketing automation, fuel your marketing strategy and customer journeys with AI-driven execution, optimization, and insight at every step. - AI agents Run entire marketing campaigns through simple prompts, backed by Active Intelligence. - Cross-channel marketing Reach prospects and customers wherever they are, with email, SMS, WhatsApp, and more. - On-brand, personalized content Creative tools that deliver professional, conversion-ready designs for email and landing pages. - CRM Track, manage, and automate your sales process. - 1000+ apps & integrations Connect ActiveCampaign to your favorite tools.

**Average Rating:** 4.4/5.0

**Total Reviews:** 14,212

#### How Do G2 Users Rate ActiveCampaign?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Workflow Performance:** 7.4/10 (Category avg: 8.6/10)
- **Workflow Management:** 7.5/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 6.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ActiveCampaign?

- **Seller:** [ActiveCampaign](https://www.g2.com/sellers/activecampaign)
- **Company Website:** www.activecampaign.com
- **Year Founded:** 2003
- **HQ Location:** Chicago, IL
- **Twitter:** @ActiveCampaign  
13,203 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ecaffa7a4dd54b3f72ef9abc63c48d5efe51974c2974dfaa5d09b34c1e0c97bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F221390%2F&secure%5Burl_type%5D=linkedin_company_website)  
848 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 92% Small, 7% Medium

#### What Do G2 Reviewers Say About ActiveCampaign?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ActiveCampaign's interface **easy to use** , enhancing communication and engagement with its versatile features.
- Users value the **powerful automation features** of ActiveCampaign, enhancing engagement and streamlining marketing efforts effectively.
- Users appreciate the **automation features** of ActiveCampaign, which streamline marketing activities and enhance customer engagement.
- Users love the **powerful automation capabilities** of ActiveCampaign, enhancing customer engagement effortlessly and efficiently.
- Users appreciate the **user-friendly automation and integration features** of ActiveCampaign, enhancing customer engagement and targeting.

##### Cons

- Users face a **learning curve** with ActiveCampaign, needing extra support to master its powerful features efficiently.
- Users find ActiveCampaign **expensive** , especially for startups, making it challenging for some customers to justify the cost.
- Users find the **missing features** in ActiveCampaign limit their automation testing and client information collection capabilities.
- Users find the **limited features** of ActiveCampaign frustrating, desiring more customization and easier access to key metrics.
- Users find the ActiveCampaign platform **not intuitive** , making learning and setup time-consuming and challenging to navigate.

#### What Are Recent G2 Reviews of ActiveCampaign?

**["A super complete, powerful, and easy-to-use tool"](https://www.g2.com/survey_responses/activecampaign-review-13176016)**

**Rating:** 5.0/5.0 stars

_— Florencia Valeria A._

[Read full review](https://www.g2.com/survey_responses/activecampaign-review-13176016)

**["Powerful Automation That Saves Me Time"](https://www.g2.com/survey_responses/activecampaign-review-12541193)**

**Rating:** 5.0/5.0 stars

_— Nadine T._

[Read full review](https://www.g2.com/survey_responses/activecampaign-review-12541193)

#### What Are G2 Users Discussing About ActiveCampaign?

- [What are some creative ways businesses are using ActiveCampaign to automate their marketing efforts?](https://www.g2.com/discussions/what-are-some-creative-ways-businesses-are-using-activecampaign-to-automate-their-marketing-efforts) - 1 comment
- [How much does ActiveCampaign cost?](https://www.g2.com/discussions/how-much-does-activecampaign-cost) - 1 comment
- [What is ActiveCampaign CRM?](https://www.g2.com/discussions/what-is-activecampaign-crm) - 1 comment
- [Does ActiveCampaign have a CRM?](https://www.g2.com/discussions/does-activecampaign-have-a-crm) - 7 comments
- [What is ActiveCampaign used for?](https://www.g2.com/discussions/what-is-activecampaign-used-for) - 20 comments

### [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

**Average Rating:** 4.1/5.0

**Total Reviews:** 2,838

#### How Do G2 Users Rate Zoho CRM?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.6/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.6/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Zoho CRM?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 62% Small, 33% Medium

#### What Do G2 Reviewers Say About Zoho CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Zoho CRM, making navigation and implementation smooth and intuitive.
- Users appreciate the **robust features** and **top-notch support** of Zoho CRM, enhancing their customer management experience.
- Users value the **seamless integrations** of Zoho CRM, enhancing their workflow and connecting various business tools effortlessly.
- Users value the **efficient lead management** of Zoho CRM, enhancing workflows and integrating seamlessly with multiple applications.
- Users love the **ease of integration** with Zoho CRM, creating a seamless workflow with other business tools.

##### Cons

- Users find the **learning curve challenging** , especially with advanced features that require time to master.
- Users struggle with the **limited features** of Zoho CRM, especially regarding integration and automation with other systems.
- Users face significant **integration issues** with Zoho CRM, causing delays and complications in achieving desired functionality.
- Users find Zoho CRM's **complexity** challenging, especially for first-time users unfamiliar with CRM systems.
- Users often face **poor customer support** , finding it difficult to receive proper assistance for their queries.

#### What Are Recent G2 Reviews of Zoho CRM?

**["Zoho CRM Centralizes Data, Automates Workflows, and Delivers Powerful Insights"](https://www.g2.com/survey_responses/zoho-crm-review-13163763)**

**Rating:** 4.5/5.0 stars

_— Muhammed A._

[Read full review](https://www.g2.com/survey_responses/zoho-crm-review-13163763)

**["A Cost-Effective, Turnkey CRM Solution"](https://www.g2.com/survey_responses/zoho-crm-review-13048297)**

**Rating:** 5.0/5.0 stars

_— Rohit B._

[Read full review](https://www.g2.com/survey_responses/zoho-crm-review-13048297)

#### What Are G2 Users Discussing About Zoho CRM?

- [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) - 3 comments, 1 upvote
- [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) - 3 comments
- [What is Zoho CRM used for?](https://www.g2.com/discussions/zoho-crm-what-is-zoho-crm-used-for) - 2 comments, 2 upvotes
- [Is Zoho CRM really free?](https://www.g2.com/discussions/is-zoho-crm-really-free) - 4 comments, 5 upvotes
- [What are the features of CRM software?](https://www.g2.com/discussions/zoho-crm-what-are-the-features-of-crm-software) - 2 comments, 1 upvote

### [Seismic Enablement Cloud](https://www.g2.com/fr/products/seismic-enablement-cloud/reviews)

Seismic est le leader mondial de l'habilitation alimentée par l'IA, permettant aux leaders du go-to-market de stimuler la croissance stratégique et d'offrir des expériences client exceptionnelles à grande échelle. Le Seismic Enablement Cloud™ est la seule plateforme unifiée alimentée par l'IA qui prépare les équipes en contact avec les clients avec les compétences, le contenu, les outils et les insights nécessaires pour maximiser chaque interaction avec l'acheteur et renforcer les relations avec les clients. Les solutions de contenu de Seismic aident les équipes de revenus à trouver, personnaliser et livrer des actifs à fort impact et conformes qui accélèrent l'engagement des acheteurs et génèrent des résultats à grande échelle. Fié par environ 2 000 organisations dans le monde, Seismic aide les entreprises à atteindre des résultats mesurables et à accélérer la croissance des revenus. Seismic a son siège à San Diego avec des bureaux à travers l'Amérique du Nord, l'Europe, l'Asie et l'Australie. Pour en savoir plus, visitez seismic.com. Pour en savoir plus, visitez Seismic.com et suivez-nous sur LinkedIn, Twitter et Instagram.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,754

#### How Do G2 Users Rate Seismic Enablement Cloud?

- **the product a-t-il été un bon partenaire commercial?:** 9.1/10 (Category avg: 9.2/10)
- **Performances du flux de travail:** 9.1/10 (Category avg: 8.6/10)
- **Gestion des flux de travail:** 8.9/10 (Category avg: 8.8/10)
- **Autres options de sensibilisation:** 8.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Seismic Enablement Cloud?

- **Vendeur:** [Seismic](https://www.g2.com/fr/sellers/seismic)
- **Année de fondation:** 2010
- **Emplacement du siège social:** San Diego, CA
- **Twitter:** @SeismicSoftware  
3,806 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f738b9a1780c9066087c801cb734ca6b9df466f165a5c544b61396d7fa75c583&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2746866%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,329 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Responsable de compte, Responsable de compte
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 57% Large, 30% Medium

#### What Do G2 Reviewers Say About Seismic Enablement Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs soulignent la **facilité d'utilisation** de Seismic, assurant un accès rapide au contenu essentiel et une organisation efficace.
- Les utilisateurs apprécient le **filtrage facile des documents** dans Seismic, simplifiant l'accès aux contenus marketing essentiels et aux insights.
- Les utilisateurs trouvent que l' **accès centralisé aux matériaux de vente** du Seismic Enablement Cloud améliore considérablement la collaboration et l'efficacité.
- Les utilisateurs apprécient la **centralisation des matériaux de vente à jour** dans Seismic, ce qui simplifie l'accès et le partage de contenu.
- Les utilisateurs apprécient les capacités de **partage facile** de Seismic, permettant un accès rapide à du contenu personnalisé et à des insights.

##### Cons

- Les utilisateurs trouvent la **fonctionnalité de recherche médiocre** de Seismic Enablement Cloud difficile, ce qui entrave l'accès rapide au contenu pertinent.
- Les utilisateurs trouvent que **la courbe d'apprentissage est abrupte** , luttant souvent avec la navigation et la formation au sein du Seismic Enablement Cloud.
- Les utilisateurs trouvent que les **problèmes de filtrage** dans Seismic Enablement Cloud entravent la navigation et l'accès au contenu pertinent.
- Les utilisateurs trouvent **la navigation difficile** , car les temps de chargement lents et l'absence de fonctionnalités de recherche entravent l'accès rapide au contenu important.
- Les utilisateurs notent une **courbe d'apprentissage abrupte** avec Seismic Enablement Cloud, compliquant la formation et la mise en œuvre pour les équipes de vente.

#### What Are Recent G2 Reviews of Seismic Enablement Cloud?

**["Seismic rend le contenu de vente facile, professionnel et prêt pour le terrain"](https://www.g2.com/fr/survey_responses/seismic-enablement-cloud-review-12639441)**

**Rating:** 5.0/5.0 stars

_— Rachel C._

[Read full review](https://www.g2.com/fr/survey_responses/seismic-enablement-cloud-review-12639441)

**["Automatisation intelligente qui rationalise le flux de travail et la collaboration"](https://www.g2.com/fr/survey_responses/seismic-enablement-cloud-review-12639344)**

**Rating:** 5.0/5.0 stars

_— Diksha S._

[Read full review](https://www.g2.com/fr/survey_responses/seismic-enablement-cloud-review-12639344)

#### What Are G2 Users Discussing About Seismic Enablement Cloud?

- [Comment utiliser efficacement les fonctionnalités de personnalisation de contenu de Seismic pour l'activation des ventes ?](https://www.g2.com/fr/discussions/how-do-i-utilize-seismic-s-content-personalization-features-effectively-for-sales-enablement)
- [À quoi sert Seismic ?](https://www.g2.com/fr/discussions/what-is-seismic-used-for)
- [Who owns seismic software?](https://www.g2.com/fr/discussions/who-owns-seismic-software)
- [What is seismic sales enablement?](https://www.g2.com/fr/discussions/what-is-seismic-sales-enablement)
- [Combien coûte le sismique ?](https://www.g2.com/fr/discussions/how-much-does-seismic-cost) - 3 comments

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Similar Categories

- [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools)
- [Conversation Intelligence](/categories/conversation-intelligence)
- [Digital Sales Room](/categories/digital-sales-room)
- [Email Tracking](/categories/email-tracking)

- [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing)
- [Outbound Call Tracking](/categories/outbound-call-tracking)
- [Sales Coaching](/categories/sales-coaching)
- [Sales Enablement](/categories/sales-enablement)

- [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation)
- [Sales Performance Management](/categories/sales-performance-management)
- [Sales Planning](/categories/sales-planning)
- [Sales Training and Onboarding](/categories/sales-training-and-onboarding)

[Browse Sales Engagement Themes](/categories/sales-engagement/themes)

 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated October 3, 2024

Sales engagement software streamlines the sales process through integrations with sales communication channels and tools, management of sales messaging and materials, and automation of tasks, messages and workflows. This software enables companies to combine their sales and marketing efforts to create personalized and automated sales journeys; these can include emails, calls, social posts, meetings, and text messages.

By standardizing both messaging and the overall sales experience, teams can report on the effectiveness of specific messaging and tactics while also reducing administrative tasks for sales representatives. Sales engagement software will integrate with existing sales solutions, such as a team’s [CRM software](https://www.g2.com/categories/crm), [email software](https://www.g2.com/categories/email), [email tracking software](https://www.g2.com/categories/email-tracking), [outbound call tracking software](https://www.g2.com/categories/outbound-call-tracking), [sales intelligence software](https://www.g2.com/categories/sales-intelligence) or [lead intelligence providers](https://www.g2.com/categories/lead-intelligence), and [sales enablement software](https://www.g2.com/categories/sales-enablement) for content management, among others.

To qualify for inclusion in the Sales Engagement category, a product must:

- Be a sales-facing product meant for daily use by sales representatives 
- Integrate sales communication channels (email, calls, social, etc.) within one cohesive platform
- Manage standardized sales content such as email templates, call scripts, presentations, social posts, and other marketing materials 
- Automate multichannel communication sequences and workflows 
- Provide analytics or insights into sales performance 

Top Tools at a Glance

| 

 | 

Multi-touch outreach sequencing with centralized pipeline visibility

 | 

User Review

"Highly Customisable, but Easy to Underutilise Without Training"

 |
| 

 | 

Salesforce-native autonomous SDR and pipeline engagement

 | 

User Review

"Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff"

 |
| 

 | 

B2B prospecting-to-sequence outreach consolidation

 | 

User Review

"Sales Development Representative"

 |
| 

 | 

Intent-driven outbound prospecting with CRM-integrated contact data

 | 

User Review

"Efficient Sales Prospecting, Needs UI Improvement"

 |
| 

 | 

Multichannel sequences with native email deliverability

 | 

User Review

"Ease of use, fun and effiency... I love it"

 |
| 

 | 

Call recording with AI-powered sales coaching

 | 

User Review

"Brilliant AI, Extremely Intuitive Platform"

 |
| 

 | 

Multi-inbox cold outreach with automated warm-up

 | 

User Review

"Perfect Balance: Easy Beginner-Friendly Setup, and Warmup That Allows Campaigns To Go Live Fast"

 |
| 

 | 

High-velocity outbound calling with unified multi-channel sequencing

 | 

User Review

"Easy Setup, Seamless Email Integration, and Responsive Support"

 |

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Show More

* * *

## How Do You Choose the Right Sales Engagement Software?

### What You Should Know About Sales Engagement Software

### **Sales Engagement software buying insights at a glance**

[Sales Engagement Software&nbsp;](https://www.g2.com/categories/sales-engagement)helps sales teams manage and enhance interactions with prospects and customers across multichannel touchpoints, such as email, phone, CRM, and content systems. These platforms typically integrate with CRMs, email, calling tools, unified communications, lead management, and more to centralize communication, automate customer outreach, and streamline sales productivity. The highest-rated sales engagement software unified communications lead management solutions are designed to improve workflow and personalize engagement to increase conversion and retention rates.

Most Sales Engagement platforms are priced per user monthly or annually, averaging approximately $71 per user/month when billed annually, or $853/year, with free plans available for small teams and enterprise solutions reaching up to $3,960 per user/year. Based on G2 reviews, sales teams evaluate Sales Engagement Software by comparing CRM integrations, email and call automation, workflow management, reporting capabilities, ease of use, and pricing.

If you’re evaluating Sales Engagement software, consider your organization’s size, sales process complexity, integration needs, pricing transparency, onboarding support, and AI capabilities. Essential questions include:

- How accurate and frequently updated is the contact and company data?
- What onboarding, training, or support resources are included in the subscription?
- What integrations are available with CRMs, dialers, and content tools?
- How customizable are workflows, cadences, and multichannel engagement features?
- Does the platform provide AI assistance for outreach optimization and lead prioritization?

G2’s top-rated Sales Engagement systems currently include Salesforce Sales Cloud, HubSpot Sales Hub, ZoomInfo Sales, Apollo.io, and ActiveCampaign.

### **What is Sales Engagement Software?**

G2 defines [Sales Engagement software](https://www.g2.com/categories/sales-engagement) as a tool designed to help sales teams interact with prospects and customers throughout the buyer’s journey. A typical sales engagement platform enables users to interconnect email, content management systems, phone conversations, CRMs, and other sales tools. This allows them to house all customer data and communication in one central location, making prospecting and engagement with customers more efficient, streamlined, and personal.

Sales Engagement Software, sometimes called Sales Engagement Platform (SEP), works alongside existing Customer Relationship Management (CRM) systems to simplify sales processes, improve productivity, and personalize customer interactions.&nbsp;

The global sales engagement software market is projected to grow from $5.5 billion in 2023 to $12.1 billion by 2030, expanding at a compound annual growth rate (CAGR) of 11.8% during the forecast period. ([Source 1](https://www.verifiedmarketresearch.com/product/sales-engagement-software-market/))

On G2, the Sales Engagement Software category currently features 208 products and has amassed 4,673 verified user reviews in the past 12 months. ([Source 2](https://documentation.g2.com/docs/research-scoring-methodologies))

### What are the top-reviewed Sales Engagement software on G2?

G2 ranks the top sales engagement software using a [proprietary algorithm](https://documentation.g2.com/docs/research-scoring-methodologies) that combines real-user satisfaction scores with product popularity based on review data. Below are the five highest-rated Sales Engagement solutions in this category on G2:

#### [1. Salesforce Sales Cloud](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews)

- Number of Reviews: 3071
- Satisfaction: 99
- Market Presence: 99
- G2 Score: 99

#### [2. HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)

- Number of Reviews: 3304
- Satisfaction: 97
- Market Presence: 90
- G2 Score: 94

#### [3. ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews)

- Number of Reviews: 1267
- Satisfaction: 97
- Market Presence: 85
- G2 Score: 91

#### [4. Apollo.io](https://www.g2.com/products/apollo-io/reviews)

- Number of Reviews: 4442
- Satisfaction: 100
- Market Presence: 73
- G2 Score: 86

#### [5. ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)

- Number of Reviews: 3345
- Satisfaction: 96
- Market Presence: 72
- G2 Score: 84

These rankings are determined by combining verified user ratings and publicly available web search popularity data:

- The **Satisfaction Score** measures user satisfaction with software products based on user feedback, review quality, quantity, and recency. It helps buyers easily understand how well a product meets user expectations. ([Source 2](https://documentation.g2.com/docs/research-scoring-methodologies))
- The **Market Presence Score** measures a product's prominence in its market. It combines data from G2 user reviews and external sources, focusing primarily on product-specific factors to reflect real-world popularity and vendor influence. ([Source 2](https://documentation.g2.com/docs/research-scoring-methodologies))
- G2 ranks products using a unique scoring system called the **G2 Score** , calculated from real user reviews, online data, and social signals. These scores make it easier to compare and evaluate different software products within each G2 category. ([Source 2](https://documentation.g2.com/docs/research-scoring-methodologies))

### **Sales Engagement software pricing and cost considerations**

Sales Engagement software pricing considers a variety of strategic, technical, and customer-centric factors when it comes to cost. These factors could include: vendor cost, feature complexity, number of seats (seat-based pricing model), usage limits, deployment, target market, competitive benchmarking, ROI positioning, and contract terms.&nbsp;

Pricing categories typically include:

- Free-tiers (and free trials): Offers basic sales engagement features suitable for small teams, startups, and personal use. Free versions may have limited automation needs.
- Entry-Level and Mid-Market tiers: Features moderate functionality and aims to meet customer needs. Typically follows a per-user or subscription model, catering to growing businesses.
- Enterprise-Level Tiers: Highly customizable, robust platforms with advanced analytics, reporting, support, deployment services, and security compliance for large organizations.

Most sales engagement platforms are priced per user (seat–based) per month, though annual billing is often available at a discount.&nbsp;According to G2 data covering 45 sales engagement products across 126 pricing editions, the average annual license cost is approximately $853, or about $71.08 per user per month when billed annually. While some vendors offer [free versions](https://www.g2.com/categories/sales-engagement/free), premium or enterprise-grade sales engagement solutions can reach up to $3,960 per user per year.

Organizations should evaluate the Total Cost of Ownership (TCO) when investing in sales engagement software, taking into account key expenses such as onboarding and rep enablement, ongoing user training, CRM and third-party tool integrations, and access to premium support services. Additional costs may arise from advanced feature add-ons (e.g., AI automation, predictive analytics), communication usage limits (e.g., call credits or email volume), and customization for enterprise-scale deployments.

### **Types of Sales Engagement Software on G2**

G2 offers a variety of sales engagement software and products based on functionality and focus areas. Here are some key types to consider:

- [AI Sales Assistance](https://www.g2.com/categories/ai-sales-assistant): Utilizes AI technology to enhance sales activities through features like AI-driven insights and automation.
- [CRM](https://www.g2.com/categories/crm) Integration: Integrates with CRM systems to offer a unified view and improve the sales process with seamless data sharing.
- [Email Tracking](https://www.g2.com/categories/email-tracking): Enables email tracking to monitor and analyze how recipients engage with your communications.
- [Lead Intelligence](https://www.g2.com/categories/lead-intelligence): Provides insights about leads to improve targeting and engagement strategies.
- [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking): Helps track and manage outbound calls as part of your sales process.
- [Sales Analytics](https://www.g2.com/categories/sales-analytics): Offers analytical tools to help understand sales metrics, performance, and customer data.

### **Top Sales Engagement Software features rated by G2 reviewers**

Sales engagement software can support a wide range of sales team activities, but not every platform is the same. Depending on your organization and team strategy, it’s important to evaluate the features offered for each software product. Here is a list of top features, according to G2 reviewers:

- Multichannel outreach: Engage prospects through email, phone, SMS, and social media, all from a single platform.
- Email tracking & automation: Automate personalized email cadences, and track opens, clicks, and replies to optimize messaging.
- Sales dialer & voice integration: Call prospects directly from the platform with click-to-dial, call recording, and voicemail drop functionality.
- Calendar integration: Schedule meetings seamlessly by syncing with calendars like Google or Outlook.
- Sales workflows: Create structured sales sequences with task automation and branching logic based on prospect behavior.
- CRM integration: Sync data bi-directionally with CRMs like Salesforce or HubSpot to personalize outreach using real-time insights.
- Lead prioritization & scoring: Rank prospects by likelihood to convert based on firmographic and behavioral data.
- AI recommendations: Use AI to suggest the best time, channel, or message for engaging each prospect based on past interactions.
- Sales coaching & insights: Provide reps with feedback and performance insights to improve messaging, technique, and productivity.
- Performance analytics: Track outreach effectiveness by channel, team member, campaign, and customer segment.
- Content management: Store approved templates, scripts, and assets for consistent, on-brand communication across the sales team.
- Generative AI capabilities: Draft personalized emails or sales messages using AI text generation based on prompts or CRM context.
- Integration capabilities: Connect with sales CRMs, communication tools, and marketing platforms to create a seamless sales tech stack.

### **Top Sales Engagement Software benefits identified by G2 reviewers**

Based on G2 reviewers, there are several benefits when utilizing sales engagement software, which include:

**Ease of Use:** Users frequently highlight that the platforms are intuitive and simple to navigate, reducing onboarding time and improving adoption.

“_It helps your data stick to one place and has great compatibility to be used with various other applications directly (ease of integration). Beyond this, it also ensures that you can create the dashboards as per your requirements. You also get to keep visibility of the deals that are being worked upon by your subordinates._” - [Akshay B, Enterprise Implementation Mgr.](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews/salesforce-sales-cloud-review-10704516)

**High-Quality Data Access:** G2 reviewers value the accuracy, depth, and availability of contact and company data, often mentioning better lead targeting and research.

“_The app team has exceeded our expectations in terms of functionality and onboarding support. The best features of the platform so far include being able to see which companies are visiting key pages on our website, being able to update our existing CRM database, and automating our go-to-market business development strategies. The sales process was top notch (we strive to emulate it ourselves), and the onboarding process helped our team maximize the value from the platform. Even though we are in early days, the preliminary results are impressive with more qualified sales opportunities in our pipeline_.” - [Greg S, CEO.](https://www.g2.com/products/zoominfo-sales/reviews/zoominfo-sales-review-10978988)

**Time Savings:** Automation of outreach, simplified workflows, and quicker access to data streamline daily sales tasks.

“_The built-in meeting scheduler – I use this all the time. It syncs with my Outlook calendar and saves so much time when booking calls. I don’t have to go back and forth on availability anymore. Templates for emails – This was a game-changer for me. I can write a message once, save it, and reuse it with a few tweaks. It’s a huge time-saver, especially when I’m reaching out to a lot of people. Real-time activity feed – I like being able to see who’s opening emails or visiting the site. It gives me a better idea of who’s interested without being too pushy._” - [Avon Y, Marketing Associate.](https://www.g2.com/products/hubspot-sales-hub/reviews/hubspot-sales-hub-review-11036035)

**Sales Outreach Tools:** Sales engagement software emphasizes the strength of outreach features like automated cadences and multichannel touchpoints.

“_This tool provided a much-needed insight into our service market buyer intent search activity and the key decision makers in those organizations. I typically use this program daily, and it is always open in my browser. It integrated well into our Hubspot CRM and Outlook email_.” - [Harry A, National Sales Director.](https://www.g2.com/products/zoominfo-sales/reviews/zoominfo-sales-review-11017063)

### **Top Sales Engagement software challenges identified by G2 reviewers**

While there are several benefits of sales engagement software, users can encounter challenges that can impact usability, effectiveness, and return on investment (ROI). Analyzing thousands of G2 reviews shows persistent challenges, including data reliability issues, UX friction points, feature constraints, and onboarding difficulties. Below, we break down the most frequently reported obstacles:

**1. Data accuracy and reliability issues** : Reviewers often express frustration with outdated or inconsistent contact data, which undermines outreach efforts and affects conversion rates.

- **Questions to ask your Sales Engagement software vendor** : How often is your contact data refreshed and validated? Do you provide transparency into data sources or offer data enrichment capabilities?
- **How to overcome this challenge** : Look for vendors who offer real-time data validation features. Ask about data update frequencies and test sample records for accuracy before committing.

**2. Steep learning curve for advanced users** : Even when some tools offer intuitive interfaces for basic tasks, users frequently mention advanced features or workflow customization requiring time to master.

- **Questions to ask your Sales Engagement software vendor** : What onboarding, training, or certification resources are available? How do you support teams during the implementation phase?&nbsp;
- **How to overcome this challenge:** Select a vendor that offers guided onboarding, help documentation, tutorials, and live support. Consider platforms with role-based UX customization for varying experience levels.

**3. Limited feature flexibility** : Several users report a desire for more customizable workflows or enhanced multichannel features. Rigid systems can restrict how teams engage prospects.

- **Questions to ask your Sales Engagement software vendor** : Can users customize sequences, cadences, or outreach logic? What’s your product roadmap for expanding multichannel capabilities?
- **How to overcome this challenge:** Look for sales engagement software that often announces frequent feature releases or transparent timelines. Ask about community-driven updates or custom development options for enterprise clients.

**4. Inconsistent performance and occasional bugs** : Some reviewers mention platform slowdowns, glitches, or UX quirks that disrupt daily productivity, particularly with large data sets or integrations.

- **Questions to ask your Sales Engagement software vendor** : What uptime do you guarantee, and how are performance issues resolved? Can you share recent improvements or bug-fix logs?
- **How to overcome this challenge:** Evaluate platforms through trials and request SLAs. Favor vendors with dedicated success teams and visible issue-tracking or changelogs.

**5. Integration complexity or limitations** : While sales engagement platforms aim to be the center of outreach operations, CRM and tool integration challenges are a common complaint among G2 reviewers.

- **Questions to ask your Sales Engagement software vendor** : What integrations are native, and which require third-party connectors? Do you support custom integrations or offer technical implementation help?
- **How to overcome this challenge:** Seek platforms with app integrations to your core CRM, email, and dialer stack. Clarify whether support is available for integration setup or troubleshooting.

### **What is Sales Engagement software used for?**

Based on thousands of G2 reviews, sales engagement software is primarily used for lead discovery, automating personalized outreach, enhancing lead quality, and improving overall sales productivity. Here is a detailed breakdown of these uses:

- **Lead discovery:** Users rely on sales engagement tools to identify and find potential customers. Platforms often provide verified contact data and company insights, helping sales teams build targeted lists of high-quality leads.
- **Automated outreach and sequencing:** Sales reps frequently use these platforms to create multistep outreach sequences that span email, phone, LinkedIn, and SMS.&nbsp;
- **Time-saving and productivity gains:** Reviewers highlight the significant time savings from automated tasks, scheduled cadences, and centralized dashboards. This allows teams to focus more on selling and less on administrative work.
- **Data insights:** Users value the ability to access real-time information about buyer behavior, account intent signals, and contact activity within the same platform.
- **Improving outreach quality and conversion:** By using engagement analytics (e.g., open rates, reply rates, call connects), teams can test messaging, optimize cadences, and increase the likelihood of securing meetings and moving deals forward.

### **Who uses Sales Engagement software?**

There are a variety of job roles for which sales engagement software is used. Analyzing G2 reviewer demographics, typical users include CEOs, owners, founders, account executives, directors, and managers. Common industries where this software has been used include computer software, IT services, marketing and advertising, financial services, and staffing/recruiting services.

### Highest Rated Sales Engagement Software for Unified Communications and Lead Management

The highest rated sales engagement software unified communications lead management tools help sales teams manage outreach, lead activity, calling, CRM updates, pipeline visibility, and customer communication in one place. Based on G2 reviews, these tools are recognized for lead tracking, CRM integration, multichannel engagement, workflow automation, and sales productivity:

- [**HubSpot Sales Hub**](https://www.g2.com/products/hubspot-sales-hub/reviews) **:** Centralizes sales engagement, CRM activity, lead management, email tracking, calling, pipeline updates, and automation. It is a strong fit for teams that want sales outreach and customer communication managed from one connected system.
- [**Apollo.io**](https://www.g2.com/products/apollo-io/reviews) **:** Supports lead management, contact discovery, email outreach, calling, CRM syncing, and outbound prospecting. It is well-suited for sales teams that need both engagement tools and prospect data in one platform.
- [**Nooks**](https://www.g2.com/products/nooks/reviews) **:** Helps teams improve sales communication through calling workflows, AI dialers, coaching, and prospect engagement. It is a strong option for outbound teams that rely heavily on live conversations and coordinated sales activity.

### Best Sales Engagement Software for Multi-Channel Leads

The best sales engagement software for multi-channel leads helps teams reach prospects across email, phone, LinkedIn, sequences, CRM workflows, and automated follow-ups. Based on G2 reviews, these tools are recognized for multichannel outreach, campaign tracking, prospect engagement, and workflow efficiency:

- [**lemlist**](https://www.g2.com/products/lemlist/reviews) **:** Supports personalized email outreach, LinkedIn touches, campaign tracking, sequences, and lead engagement workflows. It is a strong fit for teams focused on scalable outbound campaigns across multiple channels.
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) **:** Combines prospect data, email sequencing, calling, lead lists, and CRM integrations. It is well-suited for sales teams that want to source, contact, and manage leads from one platform.
- [**Instantly**](https://www.g2.com/products/instantly/reviews) **:** Helps teams run email outreach campaigns, manage lead lists, automate follow-ups, and scale outbound prospecting. It is a strong option for teams that prioritize fast campaign setup and email-led engagement.

### Sales Engagement Software With Reliable Calling Systems, According to User Reviews

Sales engagement software with reliable calling systems helps outbound teams manage calls, dialers, follow-ups, call tracking, coaching, and prospect conversations more efficiently. Based on G2 reviews, these tools are recognized for calling workflows, dialer performance, call visibility, and sales productivity:

- [Nooks](https://www.g2.com/products/nooks/reviews) **:** Offers AI-powered calling workflows, parallel dialing, call coaching, and outbound productivity tools. It is a strong fit for sales teams that depend on high-volume calling and live prospect conversations.
- [**Vanillasoft**](https://www.g2.com/products/vanillasoft/reviews) **:** Supports call prioritization, lead routing, cadence management, and inside sales calling workflows. It is well-suited for teams that need structured calling processes and consistent follow-up.
- [**Close**](https://www.g2.com/products/close/reviews) **:** Combines calling, SMS, email, CRM, pipeline management, and sales automation. It is a strong option for teams that want calling and deal management in one sales engagement platform.

### Largest B2B Lead Database: Sales Engagement Platforms for Outbound Prospecting

Sales engagement platforms with large B2B lead databases help sales teams find verified contacts, enrich lead lists, access emails and direct dials, and launch outbound campaigns faster. Based on G2 reviews, these tools are recognized for prospecting data, contact accuracy, lead enrichment, outbound workflows, and campaign execution:

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) **:** Provides a large B2B contact database, verified emails, direct dials, lead filters, sequencing, and CRM integrations. It is a strong fit for outbound teams that need prospecting data and engagement tools together.
- [**GTM Workspace - Powered by ZoomInfo**](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) **:** Offers company intelligence, contact data, buyer insights, and go-to-market prospecting capabilities. It is well-suited for teams that need broad B2B data coverage and targeted outbound planning.
- [**Clodura.AI**](https://www.g2.com/products/clodura-ai/reviews) **:** Supports B2B lead discovery, verified emails, direct dials, intent signals, and prospecting workflows. It is a strong option for teams looking to identify high-intent leads and improve outbound targeting.

### Sales Engagement Platforms With Multi-Channel Outreach for Small Sales Teams

Sales engagement platforms with multi-channel outreach for small sales teams help lean teams automate follow-ups, manage lead activity, personalize outreach, and reach prospects across email, phone, LinkedIn, and CRM workflows. Based on G2 reviews, these tools are recognized for ease of use, automation, campaign management, CRM visibility, and scalable outreach:

- [**lemlist**](https://www.g2.com/products/lemlist/reviews) **:** Helps small teams manage personalized outbound campaigns across email and LinkedIn with automated sequences and tracking. It is a strong fit for lean sales teams that need scalable outreach without complex setup.
- [**HubSpot Sales Hub**](https://www.g2.com/products/hubspot-sales-hub/reviews) **:** Combines CRM, email tracking, calling, pipeline management, automation, and reporting in one system. It is well-suited for small teams that want a simple, centralized sales engagement workflow.
- [**Smartlead**](https://www.g2.com/products/smartlead/reviews) **:** Supports email outreach, campaign automation, inbox management, and lead follow-up workflows. It is a strong option for small outbound teams that need to scale email engagement efficiently.

### **Common Sales Engagement software integrations**

We analyzed extensive user-review data to identify common software categories users frequently integrate with sales engagement software:

- **Customer Relationship Management (**[CRM](https://www.g2.com/categories/crm)**) systems**: These are the most essential integrations for sales engagement tools, enabling two-way sync between outreach activity and customer records.
- **Email and Calendar Platforms** : Sales Engagement integration with [email](https://www.g2.com/categories/email) and [calendars](https://www.g2.com/categories/calendar-software) is crucial for automating and scheduling meetings with customers.
- **Dialers and** [VoIP Tools](https://www.g2.com/categories/voip-providers?): Some platforms can integrate with native dialers and Voice over Internet Protocol (VoIP) features to sync call logs, recordings, and call outcomes.
- **Sales Intelligence and** [Data Providers](https://www.g2.com/categories/web-data-providers): These integrations allow users to enrich contact data and access buyer insights without switching platforms.
- **Document & Content Management Tools** : Some sales engagement platforms integrate with [content management systems](https://www.g2.com/categories/content-management) to include sales collateral in sequences or track content engagement.
- [Marketing Automation Platforms](https://www.g2.com/categories/marketing-automation): These integrations help unify the sales and marketing funnel, especially for lead handoffs and lifecycle tracking.

### **Future of Sales Engagement Software**

**Real-Time AI Assistance in Sales Interactions** : Companies are deploying AI assistants to support sales representatives during live customer interactions. These assistants provide real-time information and suggestions, improving response times and enabling reps to focus more on consultative selling.

**Integration of Buyer Intent Data** : Modern sales engagement tools are incorporating buyer intent signals to identify and prioritize prospects who are actively researching relevant products or services. This integration enables sales teams to engage with potential customers at the optimal time, enhancing conversion rates.

**Consolidation of Sales Tech Tools** : There's a growing trend towards unifying various sales tools into comprehensive platforms that offer functionalities like revenue operations, conversation intelligence, and predictive analytics. ([Source 3](https://research.g2.com/insights/salestech-trends-2024))

### Sources

1. [Verified Market Research. _Sales Engagement Platform Market Size And Forecast_ (2023–2030).](https://www.verifiedmarketresearch.com/product/sales-engagement-software-market/)
2. **G2 reviews data:** G2 reviews are sourced from verified software users and factor in satisfaction ratings, market presence, and real-time popularity data. Rankings in this guide are based on an analysis of G2 user reviews published within the last 12 months. For more details, read [G2’s full scoring methodology](https://documentation.g2.com/docs/research-scoring-methodologies) **.**
3. [**2024 Trends: Consolidation in SalesTech to Drive Sales Execution**](https://research.g2.com/insights/salestech-trends-2024)