REACH Media Network Reviews & Product Details

Most Helpful Features

Simple Content Management: The intuitive interface allows for effortless creation, scheduling, and updating of content, making it easy to keep messages fresh and relevant.​

Real-Time Updates: Content can be published quickly—often within minutes—allowing for rapid communication across the organization.​

Flexible Formats: Users can display a range of information, from PowerPoint and Canva designs to social media feeds, interactive calendars, and more.​

Centralized Remote Management: Manage displays and content across multiple locations from a single dashboard, reducing administrative effort.​

Upsides of Using REACH Media Network

High Reliability: The platform powers dozens of displays within our plant and network and is trusted for its stability and performance.​

Customization: Offers pre-made templates and customizable layouts, supporting tailored messaging to different audiences.​ Review collected by and hosted on G2.com.

Least Helpful Aspects

Limited Format Support: Some popular content types and integrations, like PowerBI on BrightSign players, are no longer available, restricting flexibility for data-rich signage needs.​

Occasional Device Issues: Users have reported needing to reset or reboot hardware players occasionally to resolve glitches and connection problems.​

Learning Curve: The interface, while robust, can be complex for new users or administrators to fully master, especially when configuring advanced features or multi-location networks.​

Time-Intensive Content Management: Keeping content fresh and organized across numerous displays and locations can be resource-intensive.

Downsides of Using REACH Media Network

Upfront and Ongoing Costs: Hardware and licensing can be expensive compared to traditional or simpler solutions, especially for small organizations.​

Technical Support Limitations: Occasional delays in resolving advanced technical issues may occur, with some users noting inconsistent syncing and required manual intervention.​ Review collected by and hosted on G2.com.

I like the ability to manage a large network of displays, I like the ease of uploading assets and customize individual screens if needed. I like the output of and the options available to tailor the templates for display. Review collected by and hosted on G2.com.

The interface is a little buggy still. I have run into screens that won't let me back out of or move forward in if I don't do everything a certain way. I often have to exit out the interface log back in when that happens. I think some features just aren't intuitive enough to know how to use them, it would be nice if a help feature could be accessed on certain features, I think sometimes some of the features feel like they are not clearly separated enough for a newer user to understand what is what. Review collected by and hosted on G2.com.

I find REACH Media Network incredibly easy to use, which is vital for efficiently managing employee announcements such as promotions and company events. It allows us to communicate with a large number of employees who may not have access to their email, reaching those in the warehouse and production floor directly. What stands out the most is the excellent customer service. Whenever I have a question or face challenges, especially when trying to add images, the customer service representatives are consistently helpful and friendly. Their support makes using the platform even more rewarding, and it inspires a lot of confidence in the software. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

The media player interface is quite straightforward and easy to navigate. As with any new software, there is a bit of a learning curve, but after some experimentation, it becomes intuitive. The customized templates that Reach created for us were excellent—simple to implement and easy to build upon. The staff were consistently friendly and provided support throughout the entire onboarding process. Starting from scratch with these players was not difficult; they were simple enough to program and design, allowing us to have them up and running within just a couple of days, which amounted to only a few hours of actual work. Overall, these tools have been a welcome addition, integrating seamlessly into our marketing and advertising program. Reach Players are reliable machines that we use every day to serve both our customers and our staff. Review collected by and hosted on G2.com.

There isn't anything that we disliked, unless wanting to learn the interface options all at once and quickly were an option but it can be as complex or as simple as you want to make it. Review collected by and hosted on G2.com.

I find REACH Media Network extremely easy to use and simple to set up, which makes the whole experience seamless right from the beginning. They have successfully made better communication possible with both owners and renters in our condo association. The functionality they offer is truly great, providing a smooth and efficient digital display experience. I also appreciate how responsive they are, always ready to address any issues or questions we might have. Additionally, the integration with our CTA feed is fantastic, further enhancing our communication capabilities. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

The initial setup went smoothly, and the tutorials were very helpful. They share information regarding updates and have asked for feedback. They are trying to get the customer opinions regarding upcoming features, which is very helpful. I am able to just log on once or twice a week and schedule everything. Review collected by and hosted on G2.com.

The basic programming was easy to follow, but, not being trained in CSS programming, I did have some issues with the more complex layouts. There have been a few minor glitches but nothing that is too inconvenient. Sometimes support could be more helpful but it is not a crisis. Review collected by and hosted on G2.com.

Using REACH Media Network has been an absolute game-changer for us. From the start, the platform was incredibly easy to implement and integrate with our existing systems, which saved us both time and headaches. Day-to-day use is seamless—it’s so intuitive that our team quickly felt comfortable navigating the features without needing constant training.

What stands out most is the balance between the wide range of features and how user-friendly everything is. We’re able to use it frequently without it ever feeling overwhelming. On top of that, the customer support team has been phenomenal—responsive, knowledgeable, and genuinely invested in helping us succeed.

If you’re looking for a solution that combines ease of use, straightforward integration, strong features, and top-notch support, I can’t recommend REACH Media Network highly enough. Review collected by and hosted on G2.com.

None that I can think of. REACH Media Network checks all the boxes we look for in this product for our team in our office. Review collected by and hosted on G2.com.

Reach Media makes it very easy to post announcements about work related issues and activities. You can navigate the app/network with ease and no headaches. I use it almost every day with no issues when I need to post announcements and information about work. If you have any troubles a team member is always there to help. Reach Media has 9-10 features. The implementation for Reach Media is simple and straight forward. The integration is great. Review collected by and hosted on G2.com.

Notification icon needs to be updated per post. As sometimes it glitches and I don't know if what I posted went through. Review collected by and hosted on G2.com.

It was really great to have the instructor Ashley do a zoom meeting with our team prior to the first time using the program. Ashley was enthusiastic to answer our questions. That shows me that there is confidence in the program you are selling. The tutorial videos are very helpful. The layout page is AWESOME. Being able to drag things around on the screen is really cool and gives us more freedom to create our ideal board. The live feed options like sport, weather and news is really, really cool. Review collected by and hosted on G2.com.

My only suggestions ever would be to make your support page easier to search. It's already very informative but sometimes I don't even know how to ask the right question but I'm not sure how you can program around ignorance lol. Review collected by and hosted on G2.com.

The platform is easy to navigate, schedule graphics, and is one of the most affordable we found to match our needs. The ReachMedia team is very responsive too for any issues which I appreciate! They have a great onboarding experience to ensure you are comfortable with the dashboard but also available at any time after for help. Review collected by and hosted on G2.com.

One of the downsides is a small issue but would be nice if it were an available feature is approving a graphic or message before it goes live. Currently anyone signed up as a user can post and that limits control as we want to ensure any image, message etc is on brand for the University first. (All messaging and designs flow through our marketing team to ensure brand guidelines are met.)

For this reason we decided to limit who can actually upload to the dashboard since there is not a built in approval first. For a smaller campus such as ours, this is not an issue but I could see it as a problem for a large campus with a hundred screens or more. Review collected by and hosted on G2.com.