--- title: Regroup Mass Notification Reviews meta_title: 'Regroup Mass Notification Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 95 reviews by the users' company size, role or industry to find out how Regroup Mass Notification works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 95 scale: '5' date_modified: '2026-07-09' parent_category: name: Public Safety url: https://www.g2.com/categories/public-safety --- # Regroup Mass Notification Reviews **Vendor:** Regroup Mass Notification **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 95 ## About Regroup Mass Notification Regroup is a cloud-based mass communication system designed to facilitate effective communication for organizations, ensuring that individuals remain safe and informed during both emergencies and everyday situations. This platform allows users to send messages to a wide audience quickly and efficiently, utilizing various channels such as mobile devices, landlines, social media, email, websites and a wide variety of other systems. With its robust features, Regroup Mass Notification serves as a vital tool for organizations looking to enhance their communication strategies. The target audience for Regroup includes a diverse range of organizations, such as educational institutions, government agencies, healthcare facilities, and corporate entities. Each of these sectors faces unique challenges when it comes to disseminating information rapidly and effectively. For instance, schools may need to alert students and parents about weather-related closures, while healthcare facilities might require immediate communication during a crisis. The platform’s versatility allows it to cater to these varying needs, making it an essential resource for any organization that prioritizes safety and effective communication. Key features of Regroup include two-click messaging, which streamlines the process of sending alerts and updates. This feature is particularly beneficial during emergencies when time is of the essence. Additionally, the platform supports multi-channel communication, ensuring that messages reach recipients through their preferred methods. This flexibility not only enhances the likelihood of message delivery but also allows organizations to tailor their communication strategies to suit their audience's preferences. Moreover, Regroup Mass Notification emphasizes operational resilience and risk mitigation. By providing organizations with the tools to communicate effectively, they can respond to crises more efficiently and maintain continuity in their operations. The platform’s user-friendly interface and comprehensive reporting capabilities further empower organizations to analyze their communication efforts and improve their strategies over time. As a result, Regroup stands out in the mass communication category by combining ease of use with powerful features that address the critical need for timely and effective communication in an unpredictable world. ## Regroup Mass Notification Pros & Cons **What users like:** - Users value the **ease of use** of Regroup Mass Notification, enhancing their experience especially in emergencies. (13 reviews) - Users appreciate the **responsive customer support** of Regroup, ensuring effective onboarding and smooth implementation processes. (10 reviews) - Users appreciate the **implementation ease** of Regroup Mass Notification, highlighting supportive customer service throughout the process. (7 reviews) - Users rave about the **excellent customer service** provided by Regroup, making setup and support seamless and reassuring. (6 reviews) - Users value the **ease of use and efficient emergency notifications** provided by Regroup Mass Notification during crises. (5 reviews) - User Interface (5 reviews) - Users value the **user-friendly features** and ease of setup that enhance communication during emergencies and daily operations. (4 reviews) - Alerts (3 reviews) - Users praise Regroup for its **effective communication tools** , enabling quick and reliable messaging across multiple channels. (3 reviews) - Users appreciate the **communication efficiency** of Regroup Mass Notification, making message sending and support quick and easy. (3 reviews) **What users dislike:** - Users find the **initial complexity** of Regroup Mass Notification overwhelming, though responsive support helps ease the process. (2 reviews) - Users note the **high cost** of Regroup Mass Notification, especially with hidden price increases for key features. (2 reviews) - Users face challenges due to **incomplete information** about features and limited admin capabilities, affecting user experience. (2 reviews) - Users find the **limited features** of Regroup Mass Notification restrict messaging capabilities and hinder mobile functionality. (2 reviews) - Users notice **limited functionality** in the Regroup app, requiring workarounds that detract from the user experience. (2 reviews) - Notification Issues (2 reviews) - Users report **user interface issues** in Regroup Mass Notification, with a lack of mobile responsiveness and intuitive design. (2 reviews) - App Performance (1 reviews) - Connectivity Issues (1 reviews) - Contact Management (1 reviews) ## Regroup Mass Notification Reviews ### 1. Regroup Review **Rating:** 5.0/5.0 stars **Reviewed by:** Hassaan K. | Airport Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Regroup Mass Notification?** What I like best about Regroup Mass Notification is its ability to send messages quickly across multiple communication channels such as email, SMS, and voice from a single platform. It makes it very easy to reach the right audience during urgent situations, and the interface for creating and managing alerts is straightforward and efficient. **What do you dislike about Regroup Mass Notification?** One area that could be improved in Regroup Mass Notification is the user interface in some sections, which can feel a bit complex for new users. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup Mass Notification helps solve the challenge of quickly communicating with large groups of people during emergencies or time-sensitive situations at the airport. As an airport admin, it allows me to instantly send alerts about incidents, operational changes, or safety instructions through multiple channels such as SMS, email, and voice. This ensures that staff and relevant teams receive critical information quickly, which helps improve response time, coordination, and overall safety. **Official Response from Regroup Marketing:** > Thank you for sharing your positive experience with Regroup! We're thrilled to hear that you find our platform efficient in reaching your audience during urgent situations. We appreciate your feedback on the user interface and will work on making it more user-friendly for new users. It's great to hear how Regroup is benefiting you in quickly communicating important information at the airport, improving response time, coordination, and safety. If you have any specific suggestions on how we can enhance the user interface, please feel free to reach out. We value your input and are here to assist you further. ### 2. Intuitive Regroup UI and Outstanding Customer Service from Andres **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Regroup Mass Notification?** While the Regroup product is a great tool with intuitive user interface, I would say that what I like best is the customer service. Our rep, Andres, was super helpful all along the way. He took the time to ensure we understood the "how" and "why" of the various programming components when setting up the initial account settings during the Implementation Plan. Never felt rushed, always listened carefully. Excellent customer service! **What do you dislike about Regroup Mass Notification?** It can take a little time to understand the nuances between "subscribers" and "contacts", "groups" and "channels". **What problems is Regroup Mass Notification solving and how is that benefiting you?** Mass notification to our citizens is the primary purpose for us having this (or similar) tools. The ease of how we can integrate additional, non-emergency communications through the use of channels is an added benefit that allows us to expand our community outreach and engagement. **Official Response from Regroup Marketing:** > We appreciate your feedback and are pleased to hear that our mass notification tool is helping you effectively communicate with your citizens. We understand the importance of clear distinctions between different components, and we're working to enhance the understanding of 'subscribers', 'contacts', 'groups', and 'channels' for our users. ### 3. Seamless Integration and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth G. | CRM Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Regroup Mass Notification?** The ease of integration during the implementation. We ran into a bit of hiccups, but for the most part we've worked through them. Customer support was responsive when a ticket was submitted. **What do you dislike about Regroup Mass Notification?** The mobile app was a game changer for Admins, especially since most of our emergencies happen when we aren't near a computer, however, not all of the functionality that exists in the web version is available on the Admin side of the app (ex. Informacast) so we have to use the web browser on our mobile devices to send a message and that interface is not mobile responsive. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Notifying our students and employees when an emergency is taking place and what action they should take. **Official Response from Regroup Marketing:** > Thank you for sharing your experience with Regroup! We're thrilled to hear that you found the integration process easy and that our customer support team was responsive in addressing your concerns. We appreciate your feedback regarding the mobile app functionality and understand the importance of having a seamless experience across all platforms. We will definitely take your feedback into consideration for future updates to ensure a more user-friendly experience for our Admin users. If you have any further suggestions or encounter any issues, please don't hesitate to reach out to our support team. We are dedicated to providing a reliable emergency notification solution for your organization. Thank you for choosing Regroup! ### 4. Regroup offers the easiest, customer service focused, comprehensive employee notification system. **Rating:** 5.0/5.0 stars **Reviewed by:** Greg T. | Safety, Environmental and Health Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Regroup Mass Notification?** When we ran into issues transitioning to an existing system after a merger, we turned to Regroup and had a functioning system in place in just 2 days. The process was amazingly simple, like following a checklist setting everything up and we had a fabulous account manager Vivek helping us every step of the way. Vivek has been amazing, available, and walked us through the entire process to make it successful. We procured this system initially as needed for company emergencies, but now all the extra benefits are being realized and we have been incorporating Regroup into other aspects of employee notifications, such as system alarm notifications and weather statements. This system gives us peace of mind when we need to communicate with all employees, or just a specific group, for small situations or major disruptions like hurricanes. The overall system is easy to access and utilize, allowing a variety of message options. We can share necessary messages in multiple formats, poll our employees for safety or needs, and the system provides an amazing report function to identify each and every message sent. This implementation greatly exceeded my expectations! **What do you dislike about Regroup Mass Notification?** I have no dislikes with the system itself. We had a few minor hiccups on our side during the implementation process, but the issues were quickly addressed and solutions found. **What problems is Regroup Mass Notification solving and how is that benefiting you?** With 1600+ employees in multiple states, Regroup allows easy notification to all or a select group of employees. Originally procured for emergency notification situations, such as hurricane response, we have found multiple new benefits for everything from general employee notifications (facility power losses) to integrating alarm system notifications for select teams, to providing area-specific weather notifications. The system allows multiple notification methods, including the phone app, so we can communicate with employees at any point in time. **Official Response from Regroup Marketing:** > Thank you for sharing your positive experience with Regroup! We are thrilled to hear that our system has been instrumental in streamlining your employee notifications and providing peace of mind during emergencies. It's great to know that Vivek provided excellent support throughout the process. We appreciate your feedback and are glad to hear that the system has exceeded your expectations. We are committed to providing easy-to-use solutions for effective communication. If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to help and support your communication needs. Thank you for choosing Regroup! ### 5. Aesthetic User Interface and Process Flow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Regroup Mass Notification?** The system is appealing and easy to use. Each step is pretty intuitive. **What do you dislike about Regroup Mass Notification?** Nothing discovered yet. I am sure in time we will discover something that can be improved upon. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Too early to tell, but this system is replacing a previously used mass notificaiton system ### 6. Quick Multi-Platform Alerts via SMS and Desktop Client **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Regroup Mass Notification?** The ability to send quick alerts through multiple platforms. We utilize the SMS and desktop client options the most. **What do you dislike about Regroup Mass Notification?** We wish there was a capability of adding different sounds on the desktop client for different alerts (ie. DRILL vs. REAL EMERGENCY) **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup helps us reach more staff reliably during an emergency ### 7. We reviewed 3 different Emergency Notification Systems and this was the best! And Matheus is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin R. | Senior Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Regroup Mass Notification?** ReGroup made everything very easy for us from the start with great direction from our Account Manager Matheus. We were able to get things going very quickly for our company of around 250+ employees - and were able to use SCIM import from Microsoft to keep our contact lists updtaed easily for employees. Even though we were primarily focused on sending emergency SMS and emails, ReGroup has many other options such as sending an actual text to voice phone call, sending directly to a Microsoft Teams Channel, or even posting something on social media which is a feature that we might use in the future. They also have an optional desktop notifications option as well. Customer Support with our Support Rep and also with Development when there was a short technical issue related to Single Sign-On was a good response - and they were able to solve the problem quickly for us. Implementation was very smooth with Matheus and we had no issues on that side. Even our Sales Rep Owen was great initially in the pre-purchase process in getting us tested on the system to make sure it met our needs. **What do you dislike about Regroup Mass Notification?** The only downside I can think of maybe is cost - however any system you choose (and we looked at 3-4 systems) is going to cost you - and pricing is generally based on a per employee / total employees type basis. However, we liked the fact that ReGroup had their annual messaging package built into the annual licensing cost of the system (which does have a large annual cap of SMS / voice messages which are the only thing that count as a cost/credit) - and options to purchase large bulk packages if needed. The only way I can see anyone hitting this limit is if they're spamming their employees/students daily with many text messages. We appreciate the large variety of options that are included with ReGroup. **What problems is Regroup Mass Notification solving and how is that benefiting you?** ReGroup's main primary purpose with us was with the text/SMS Emergency Messaging - however it has many other useful options such as Email, Teams, Mobile App Notification, Desktop, and other ways to notify users as well about information that we find it extremely useful and helpful for our purposes. **Official Response from Regroup Marketing:** > Thank you for your detailed review! We are thrilled to hear that you found Regroup Mass Notification easy to use and that Matheus provided excellent support throughout the process. We appreciate your feedback on the various features we offer, including the SCIM import from Microsoft and the different notification options available. We are delighted that Regroup has been beneficial for your company in streamlining emergency messaging and providing various notification options. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for choosing Regroup! ### 8. Simple, User-Friendly, and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Regroup Mass Notification?** The simplicity and ease of use is what sold regroup to us. Much more user friendly than other platforms. Implementation was fast and broken up into several meetings so that you can ease into the system. **What do you dislike about Regroup Mass Notification?** I have not found anything at this point that we dislike. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Our previous software did not show the data very well. **Official Response from Regroup Marketing:** > We appreciate your positive review! It's great to hear that Regroup has been a beneficial solution for you. If you have any further feedback or suggestions, please feel free to share them with us. ### 9. Easy to Use and Excellent Training Experience **Rating:** 5.0/5.0 stars **Reviewed by:** George E. | Emergency Management Director and Floodplain Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Regroup Mass Notification?** The training has been very beneficial, I like that it is easy to use. Vivek Haro has been great in getting me trained. **What do you dislike about Regroup Mass Notification?** We had a few issues with people getting the app, hoping since we corrected that issue we will have more people using the app **What problems is Regroup Mass Notification solving and how is that benefiting you?** As of now just being able to send out emergency alerts and notifications to the community. Will see how it goes as we move forward. **Official Response from Regroup Marketing:** > We're thrilled to hear that you had a great training experience and find the platform easy to use. We're actively working on improving app adoption to ensure a seamless experience for all users. Thank you for sharing your feedback with us. ### 10. Very Easy for Citizens, Backed by Knowledgeable Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Regroup Mass Notification?** Very easy to use for our citizens. Knowledgeable staff to help walk through the process and re-educate as necessary. **What do you dislike about Regroup Mass Notification?** I did not see anything or have any dislikes with the process or found anything negatives with the program. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Mass notification for our citizens. This has been a constant issue in the past where citizens have made public complaints of not knowing what was going on with the City and not being informed. **Official Response from Regroup Marketing:** > We appreciate your feedback and are pleased to hear that Regroup has been beneficial for keeping citizens informed. Thank you for your support! ## Regroup Mass Notification Discussions - [I would like for the computer voice to be able to be slowed down. Could you write that in to your next upgrade? I know I can record my own voice but don't want to do that.](https://www.g2.com/discussions/29621-i-would-like-for-the-computer-voice-to-be-able-to-be-slowed-down-could-you-write-that-in-to-your-next-upgrade-i-know-i-can-record-my-own-voice-but-don-t-want-to-do-that) - 1 comment - [How do you setup automation to delete contacts you don't regularly communicate with?](https://www.g2.com/discussions/27037-how-do-you-setup-automation-to-delete-contacts-you-don-t-regularly-communicate-with) - 1 comment - [How are you leveraging Regroup's API?](https://www.g2.com/discussions/27015-how-are-you-leveraging-regroup-s-api) - 1 comment - [View Regroup Mass Notification pricing details and edition comparison](https://www.g2.com/products/regroup-mass-notification/reviews/regroup-mass-notification-review-13059854?section=pricing&secure%5Bexpires_at%5D=2026-07-11+11%3A01%3A34+-0500&secure%5Bsession_id%5D=d2836929-cfaf-49e7-aee8-8261f39f3167&secure%5Btoken%5D=cba725b56e12b35e40ef4ccb6dec47ed13bd06223dc90797ea2997ad489bb222&format=llm_user) ## Regroup Mass Notification Integrations - [Facebook](https://www.g2.com/products/facebook/reviews) - [InformaCast](https://www.g2.com/products/informacast/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Regroup Mass Notification Features **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Orchestration** - Asset Management - Security Workflow Automation - Deployment - Sandboxing **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Crisis Management - Emergency Notifications - Workflows **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Information** - Proactive Alerts - Malware Detection - Intelligence Reports **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Personalization** - Endpoint Intelligence - Security Validation - Dynamic/Code Analysis **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization - Generate Attack Scenarios - Generate Threat Detection Rules - Generate Threat Summaries **Agentic AI - Threat Intelligence** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries ## Top Regroup Mass Notification Alternatives - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (339 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (539 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (979 reviews)