# RAVE Alert Reviews **Vendor:** Rave Mobile Safety **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.5/5.0 **Total Reviews:** 71 ## About RAVE Alert Rave Alert: Quick, Reliable, and Comprehensive Mass Notifications at Your Fingertips At the heart of the Rave Platform and interconnected with the expansive Motorola Solutions safety ecosystem, Rave Alert stands out as a FedRAMP-authorized leader in mass notification systems. Tailored for governments, organizations, institutions, and schools, it ensures rapid, reliable messaging across multiple channels—be it text, email, desktop, voice, IPAWS-OPEN, WebEOC, public address systems, social media, digital signage, or the Smart911 app. Ease of use is paramount: administrators are fully equipped within two hours, while those with limited access get on board in mere minutes. When every second matters, Rave Alert's intuitive interface lets you swiftly send thousands of notifications—from daily communications to emergency alerts—with just three clicks. Furthermore, it proudly holds certification from the U.S. Department of Homeland Security's SAFETY Act, attesting to its robust and dependable infrastructure. ## RAVE Alert Reviews ### 1. Much could be improved **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about RAVE Alert?** Rave allows us to give the necessary information to our Faculty, Staff and students **What do you dislike about RAVE Alert?** I dislike that RAVE has yet to develop an APP for easier access. At this time we have to log into a PC, half the time the password has expired and the other half we log into the wrong site. RAVE is very inconvienent. **What problems is RAVE Alert solving and how is that benefiting you?** It keeps our faculty staff and students aware of Emergencies. However due to the inconvience of not having an app it isn't benefiting me at all. **Official Response from Ian Wilmot:** > Hi CJ, thanks for taking the time to share some details about your experience with Rave Alert, we love hearing how our customers are using the software to keep their campus community informed and safe! We greatly appreciate your feedback and invite you to share more about your experience with us in the future. ### 2. I am very pleased with the RAVE Alert product and its features. **Rating:** 4.5/5.0 stars **Reviewed by:** Ricardo G. | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about RAVE Alert?** Rave Alert allows us to create predetermined alert templates for many different potential emergencies. Students get automatically registered into the system once they register as students, and the institution does not have to have a dedicated person to populate and register students. **What do you dislike about RAVE Alert?** So far every thing is good with our system. If i had to choose, we have to manualy delete graduating seniors of transfer student every semester is one thing that i dislike. **What problems is RAVE Alert solving and how is that benefiting you?** Quick notification of emergency notification to everyone in the institution. ### 3. Superb experience-easy setup, swift critical info sharing, enhancing community safety. **Rating:** 5.0/5.0 stars **Reviewed by:** kevin.garcia@jeffcom911.org G. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2023 **What do you like best about RAVE Alert?** Rave Alert has revolutionized public notifications in Jefferson County, Colorado, by providing a one-stop shop for citizen enrollment and vital updates. With 24 agencies, including Police, Fire, and EMS, using the platform, the county gains a remarkable resource for coordinated and timely communication. The platform's user interface is simple and intuitive, enabling administrators to reach the public promptly. Its versatility extends beyond message composition, with options for SMS, voice calls, emails, and social media. Rave Alert's adaptability to the dynamic environment showcases its practicality, catering to both community-level announcements and county-wide public safety alerts. The platform's comprehensive features and dedication to local agencies make it an invaluable asset for public notifications. As a result, the county is well-prepared to face challenges and is empowered to stay vigilant and secure in an ever-changing world. **What do you dislike about RAVE Alert?** In our experience with Rave Alert, there is truly not much to dislike. While we did encounter some growing pains at the outset, the standout feature was the unwavering support provided by the Rave team. Their commitment to ensuring a smooth experience was evident at every step of the way. **What problems is RAVE Alert solving and how is that benefiting you?** Rave Alert's contribute to a safer and better informed community. By effectively addressing communication challenges, ehancing coordination and providing accurate information during critical moments, the platform plays a vital role in ensuring the well being and preparedness of our community members. **Official Response from Ian Wilmot:** > Hi Kevin, thank you for taking the time to share some details about your experience with Rave Alert, we love hearing how the software is supporting communication for Jefferson County! Thank you for your patience at the outset of your experience with Rave as we scaled up to meet your needs. Don't hesitate to contact our support team if we can be of assistance in any way going forward. We greatly appreciate your feedback and invite you to share more about your ongoing experience with us in the future. ### 4. Good but still concerned with the Motorola take over. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about RAVE Alert?** We really like the ease of use. There have been improvements over the years which we were happy with (and had suggested a couple that were implemented). The Rave team has always been very good. **What do you dislike about RAVE Alert?** With the recent changes by FEMA (or whoever it was) regarding the automatic weather notifications, we have some fears about these going out. The fix was rapid but we are still a little unsure of everything with it now. **What problems is RAVE Alert solving and how is that benefiting you?** Not sure why we could only pick Emergency Notifications above. We use it for other things as well. We needed an easy way to communicate with our schools when incidents happened in their proximity, Rave Alert solved that problem. We loved the automatic weather notifications, but we still are a little worried about how it's being done now, but once we see more things go out our confidence will grow. **Official Response from Ian Wilmot:** > Thank you for taking the time to share some details about your experience with Rave Alert, we love hearing how our customers are using the software for more than just emergency notifications! We understand your concerns due to the changes with automatic weather notifications, feel free to contact us directly if you are interested in learning more. We greatly appreciate your feedback and invite you to share more about your experience with us in the future. ### 5. Outstanding and Crucial **Rating:** 5.0/5.0 stars **Reviewed by:** Austin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about RAVE Alert?** 1. The ease of this product sets it apart. I know that my staff has an instant way of contacting not only authorities, but also each other in the case of an emergency. 2. Customer service has been prompt and proactive. VERY impressed. **What do you dislike about RAVE Alert?** I'd like to see options for hands-free AI usage in case the caller is incapacitated in some way. **What problems is RAVE Alert solving and how is that benefiting you?** RAVE has given us an immediate way to alerting everyone in the case of a campus emergency. VITAL! **Official Response from Ian Wilmot:** > Hi Austin, thank you for taking the time to share some details about your experience with Rave Alert. We love hearing how easy the software is to operate in various use cases! ### 6. Used primarily for general notifications. Reliable and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** April Al Shamma J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about RAVE Alert?** Ability to use established templates. Ability to see past alerts that were sent out. Knowledge of the sucessful alerts received and those that didn't answer or receive messages. **What do you dislike about RAVE Alert?** I don't have any dislike currently. I don't send alerts as frequently as my other staff and I have not heard any dislikes/complaints. **What problems is RAVE Alert solving and how is that benefiting you?** Currently the problems that RAVE Alert is solving is the ability to reach out to a large campus population and the benefit is that elimates unecessary calls into the dispatch center. **Official Response from Ian Wilmot:** > Hi April, thank you for taking the time to share some details about your experience with Rave Alert. The ability to create templates has become a favorite among users and we love hearing how they are being utilized! We greatly appreciate your feedback and invite you to share more about your experience with us in the future. ### 7. Rave Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about RAVE Alert?** Hoping to be able to use for internal purposes and interagency communications **What do you dislike about RAVE Alert?** Not sure just yet as we are only getting started **What problems is RAVE Alert solving and how is that benefiting you?** We will use for non-emergency alerting as well; within the First Responder Community. Hopefully this alleviates multiple texts/calls, etc and everyone gets the SAME message. Minimize confusion **Official Response from Christian Dion:** > We're glad to hear that you are considering using RAVE Alert for internal and interagency communications. If you encounter any issues or have any feedback as you get started, please don't hesitate to reach out to our support team. ### 8. Long time happy customer **Rating:** 4.5/5.0 stars **Reviewed by:** Steven T. | Emergency Management Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about RAVE Alert?** It's reliability and logevity. They have been and remain at the forefront of the ENS market, especially in Higher Ed. **What do you dislike about RAVE Alert?** Older architecture limits it's ability to look and function as smooth as more modern competitors. **What problems is RAVE Alert solving and how is that benefiting you?** Allows for immediate or rapid notification to our population during apporpriate incidents. **Official Response from Ian Wilmot:** > Hi Steven, thank you for taking the time to share some details about your experience using Rave Alert for rapid notifications. We greatly appreciate your feedback and invite you to share more about your experience with us in the future. ### 9. Great Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Abigayle D. | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about RAVE Alert?** RAVE allows us to notify large groups of team members within seconds, whether it be in an emergency situation or staffing issues. **What do you dislike about RAVE Alert?** RAVE can be a bit difficult to get to know and learn in the beginning. **What problems is RAVE Alert solving and how is that benefiting you?** Timely communication, RAVE allows us to communicate in a timely basis **Official Response from Christian Dion:** > Thank you for sharing your positive experience with RAVE Alert. We acknowledge that the platform may have a learning curve, and we're committed to enhancing the onboarding process to make it easier for new users. ### 10. Reliable service for our community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about RAVE Alert?** The APIs allow for specific use cases in our environment. **What do you dislike about RAVE Alert?** The demo/trial system for new components, like Desktop Alerts, need to be streamlined. **What problems is RAVE Alert solving and how is that benefiting you?** Mass communication using a variety of communication channels. **Official Response from Ian Wilmot:** > Thank you for taking the time to share some details about your experience with Rave Alert. We appreciate the feedback on streamlining demo/trial systems. Feel free to reach out to our customer success team if we can be of assistance in helping you with the matter. We greatly appreciate your feedback and invite you to share more about your experience with us in the future. ### 11. Rave Recommendation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about RAVE Alert?** Efficiency of Rave Templates is very helpful **What do you dislike about RAVE Alert?** Not being able to opt-in members to change preferences. **What problems is RAVE Alert solving and how is that benefiting you?** Messaging Templates **Official Response from Ian Wilmot:** > Thank you for taking the time to share some details about your experience with Rave Alert! We appreciate your feedback on the saved templates feature. Feel free to contact our customer success team if you have any questions about opt-in member settings, we'd love to hear how we can improve this feature. ### 12. RAVE is become a very useful resource for our county and municipalities... **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Support Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Lake County, Indiana, has used the RAVE Alert system since it acquired RapidNotify. Under the old system, when an update needed to be made, Johnny would call our office to ask for his number to be updated, and Grandma would call to say she moved. We have nearly 500,000 citizens, and there's no way our office can handle that call volume, nor will people typically let us know that anyhow. I asked Rave to turn on the option for citizens to sign up on their own and manage their accounts. We have them sign up through Smart911 exclusively, and from there, they can create a profile, maintain their account and information, and best of all, Smart911 integrates Rave, so it's a one-stop-shop. For that reason, we don't allow registration through the Rave site, but you have that option as well. With the blessing of our Board of Commissioners, we have onboarded 6 of 19 municipalities so they can send alerts to their community. It saves them money because they were paying for a separate service. This makes it a greater value to the entire county. We hope to onboard those that haven't yet by the end of 2021. Their support is professional as well. Turnaround time and follow-up are typically more than acceptable. They are also not closed-minded when it comes to feedback and suggestions. They recently implemented a system-wide change that makes the system more user-friendly for the citizens. All in all, there's nothing negative I can say about Rave. **What do you dislike about RAVE Alert?** Honestly, there's nothing I dislike about Rave. We had our bumps and bruises at the onset, but they go out of their way to get to know their customers. To me, customer service is the absolute top expectation I have of all vendors. If that is lacking, they're out the door. I don't have the power to terminate them, but I can de-recommend them if appropriate. I recently recommended a five-year extension of our contract vs. a three-year extension. This went beyond the cost savings. The recommendation was based on overall performance since inception three years earlier. If I'm fair and honest, the whole three-year term would be an A-. That's because any hurdles and issues were overcome and the efforts to go over and above count as extra credit. **Recommendations to others considering RAVE Alert:** If you're a government entity, consider Smart911 and Rave Alert. It adds value. **What problems is RAVE Alert solving and how is that benefiting you?** 1) Quick communication to the citizens 2) Bringing municipalities together working with the county government 3) Saving money for our municipalities and therefore the citizens of the same 4) The benefit of one login for two services 5) Ability for non-residents of the county or a municipality to receive alerts they want for whatever reason 6) COMMUNITY OUTREACH I'm sure there's more, but that's the best I can come up with at the moment. **Official Response from Ian Wilmot:** > Hi Martin, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 13. Excellent text messaging broadcast service. **Rating:** 5.0/5.0 stars **Reviewed by:** Frank B. | A, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Rave is dependable. I know I can trust it to send out the message to the correct list. I particularly like how easy it is to designate somebody as a list manager for only one list. **What do you dislike about RAVE Alert?** Like any off-the-shelf software, you have to make your needs fit its solution. We would like to have more lists available but can't justify the cost of a list for only a few specific users in a very limited use-case. **Recommendations to others considering RAVE Alert:** Rave is a solid solution to the problem of quickly alerting users. It reliably gets the message out to all of our 1800+ users in only a minute or two. **What problems is RAVE Alert solving and how is that benefiting you?** Using Rave has allowed us to quickly adapt work schedules to changing delivery schedules and tell all the workers. Doing so enables us to operate the production lines at an efficient staffing level. Being able to do this quickly and reliably has saved many hours of telephone tag. **Official Response from Ian Wilmot:** > Frank, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 14. Multiple Options for Large Scale Broadcast **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** RAVE Alerts can be sent over a variety of platforms: targeted messages via text message, email or voice message, social media, in-house television screens, over the downloaded RAVE Guardian App **What do you dislike about RAVE Alert?** We added on RAVE Guardian after already having RAVE Alert, it is apparently very complex to align the due dates on the bills and so we have to send 2 checks at different times in the fiscal year and the contracts have different end-dates. It would seem that some work could be done in-house between the sales personnel and contracts or billing personnel to a more sensible solution for the customers would be helpful. **What problems is RAVE Alert solving and how is that benefiting you?** We are able to send out notifications over different social media accounts depending upon our message or target audience, which is very helpful! This has allowed us to be able to appropriately tailor our messages and cut out extra steps when timeliness matters most! **Official Response from Ian Wilmot:** > Thank you for taking the time to provide feedback on Rave Alert! We’d love to learn more about how we can improve your billing concerns. Your input means a lot to us, please don’t hesitate to contact us at ravesuccess@ravemobilesafety.com to discuss further. ### 15. Great product, significantly simplifies mass communication. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** It is quick and easy to use. You can keep all of your lists all together in one place and it is easy to make changes in them. It allows us to send out mass communications to more than 800 employees at one time. It is quick & efficient. **What do you dislike about RAVE Alert?** There is no downside that I have found yet. We love the system and use it as our primary mass communication tool. **Recommendations to others considering RAVE Alert:** It is a great system, very thorough and easy to use. It will help you save a lot of time in an emergency situation. In addition to emergency use, we also use it to send out alerts for critical staffing staffing needs. **What problems is RAVE Alert solving and how is that benefiting you?** The ability to sending out mass communications to many different groups out quickly as possible. And having all of your groups set up already makes it quick and easy **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 16. Flexible and Intuitive Community Alerting **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** The platform is so flexible to set up various alert types based upon your community and agency needs. Including pre-canned alerts you only need to make a few clicks and they push, to customizable alert methods to reach different audiences. **What do you dislike about RAVE Alert?** I wish the Facebook alert method had the ability to add images to it. Images are worth a thousand words! **What problems is RAVE Alert solving and how is that benefiting you?** We used Rave Alert extensively in 2020 during the initial months of the pandemic to make effective messaging. Messages from the platform were consistent with that of CDC, Local Health Department, and thus treated as authoratative and respected by the community. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 17. Easy to use and keep everyone in the know **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about RAVE Alert?** Easy to set up alerts and send in emergencies **What do you dislike about RAVE Alert?** Snap send has some limitations on flexibility, but easy to work around. **Recommendations to others considering RAVE Alert:** It is a good solution for messaging, especially with polls and respondes in emergencies. **What problems is RAVE Alert solving and how is that benefiting you?** We use Rave Alert for emergencies only, including automated weather alerts. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 18. Emergency Preparedness Manager responsible for sending emergent mass communications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about RAVE Alert?** Easy set up, quick alerting to multiple devices in 3 clicks. **What do you dislike about RAVE Alert?** We really do not have any dislikes. We wish there was a way to send a message through a ticker on a computer screen. **Recommendations to others considering RAVE Alert:** Order this system OT is quick and easy to set up and use. **What problems is RAVE Alert solving and how is that benefiting you?** We are early adopters of RAVE Collaborate the problem that we are solving with this is the ability to assign a task with resources associated with the communication. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 19. Alerting - responsive, adaptable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about RAVE Alert?** Support for numerous alerting methodologies, Email, SMS, CAP, RSS, Social Media, voice. **What do you dislike about RAVE Alert?** Granular custom permission for users, a test environment for training implementation would be excellent **Recommendations to others considering RAVE Alert:** A great communication tool. **What problems is RAVE Alert solving and how is that benefiting you?** Ease of access, flexibility for ad-hoc announcements, **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 20. We have had great success with the Rave Alert program, from weather alerts to child alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Christine C. | Lieutenant of Communications and Support Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** It is effortless to use for our dispatchers **What do you dislike about RAVE Alert?** I would like it to be easier for our staff to add or remove numbers for our citizens. We have elderly that just want a number added for emergency notifications and don't want to sign up for anything online **What problems is RAVE Alert solving and how is that benefiting you?** Emergency weather notifications. Missing kids have been located as a direct result of messages from Rave to the general public asking for their assistance. We love the poll feature when sending out SWAT and CART (Child Abduction Response Team) call-outs. Imagine the dispatch center is already overwhelmed and can't add 50 or more calls to their plates. They can immediately have answers from the poll results for Comand Staff about who is responding and if we need additional resources **Official Response from Ian Wilmot:** > Christine, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 21. Great tool for difficult times **Rating:** 4.5/5.0 stars **Reviewed by:** Jerome G. | Director of Academic Technology Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** The ability to manage many users and to provide roles for each group. **What do you dislike about RAVE Alert?** Interface design. As with many software that was built in the past the interface stays the same even though other assets have been improved the interface should also follow the updates to align with a modern interface. This is an ongoing and difficult task to stay current. **What problems is RAVE Alert solving and how is that benefiting you?** Alerting the campus to situations that everyone on campus needs to know. The benefits include a quick way to reach all faculty, staff, and students efficiently and quickly. **Official Response from Ian Wilmot:** > Hi Jerome, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 22. Rave Alert Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** I use Rave Alert to set up overtime for our correctional facility. I like how it allows me to select certain users, rather than blast everyone and bother them on their days off. I also like the fact that I can choose how they receive the message, so that they cannot say they didn't receive it. **What do you dislike about RAVE Alert?** It is more difficult to retrieve responses received through Rave when people respond to the texts. It would be helpful if the responses were right on the dashboard when you sign in. **What problems is RAVE Alert solving and how is that benefiting you?** We are filling staffing overtime. Prior to Rave, we used to call each person individually. It's much more convenient to send one alert to multiple users- in our busy job, it saves so much time. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 23. Rave Alert is a useful tool that all 911 centers should have access to. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about RAVE Alert?** Relatively easy to use, great way to communicate. **What do you dislike about RAVE Alert?** Social media posts don't always go through **Recommendations to others considering RAVE Alert:** Keep up on your training! **What problems is RAVE Alert solving and how is that benefiting you?** Great communication tool, for the public and for internal notifications. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 24. RAVE Alert works well all the time. It is easy to set up and use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** It is easy to use. Easy to train other users. As the administrator of the service it is my responsibility to make sure that the system is 1. running and reliable 2. usable to the customers (safety and security) 3. functioning 24/7/365. 1. The product is bulletproof. We have never had a problem with uptime. 2. With an almost flat learning curve our Safety and Security department has been using RAVE for years without much retraining. As new staff come and go, knowledge is easily transferable. 3. This product needs to run 24/7/365. It has never failed. **What do you dislike about RAVE Alert?** There is no sorting of alerts templates. It would be great if you could group them. **What problems is RAVE Alert solving and how is that benefiting you?** Emergency broadcasting to simultaneous platforms. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 25. hospital emergency management user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Simplicity and reliability. We've had success with RAVE over the past few years. Our end users are happy with their experience. **What do you dislike about RAVE Alert?** It would be nice for the end user and /or the sender to be able to cause the alert to trigger different sounds or reactions on the end user's phone. We send different levels of alerts and have yet to find a way for a low level alert to not wake up users but a critical alert to wake them up. **Recommendations to others considering RAVE Alert:** The RAVE implementation team is extremely useful. Spend some time really working through your needs and planning out usage before you get going, so that they can be most helpful. **What problems is RAVE Alert solving and how is that benefiting you?** Mass communication of critical information. We can pull in individuals from many teams all at once when we have a critical event. We use the system for many level of communication. We're able to commuincate things such as fire or missing patients. We use it for more day to day business on a limited basis. It is currently one method by which we communicate level of demand in the emergency department. We regularly use it for all manner of emergency managment exercises. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 26. User friendly and easy to work with for the user and with company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** The upside is that it is a very user-friendly service to use and the ease of sending alerts within three to four steps. **What do you dislike about RAVE Alert?** I have not found a downside to using Rave. We have had quite a few systems, and this one has surpassed our expectations emensely. **Recommendations to others considering RAVE Alert:** Please ask questions and make sure you talk with other users in your company's field. Healthcare was not something that was big with Rave when we started, but they have worked with our organization and came up with a great product. Our organization uses Rave daily. **What problems is RAVE Alert solving and how is that benefiting you?** Our most extensive use is with staffing needs and sending out timely, important emergency messages across the organization. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 27. Bulk notifications to staff = a win! **Rating:** 4.5/5.0 stars **Reviewed by:** Jared W. | Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** The ease of use is astounding. We are able to deploy the software to end users to use quickly. Segmentation is a plus so that texts are targetted to those who need them. **What do you dislike about RAVE Alert?** It would be nice to be able to put in an image into a text if needed, but not a huge issue. **What problems is RAVE Alert solving and how is that benefiting you?** We needed to be able to alert staff on different properties to issues as they arrive. **Official Response from Ian Wilmot:** > Jared, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 28. Effective for quick communication **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle P. | Training Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2021 **What do you like best about RAVE Alert?** simplicy in communication ease of signup **What do you dislike about RAVE Alert?** occasional registration issues - emails not sent, requring the employee to redo the registration process or a member of HR to manually adding the employee. **Recommendations to others considering RAVE Alert:** Good for mass/emergency communication. We utilize in our manufacturing facility to send out weekly overtime announcements, send out HR information (contest winners, upcoming events, etc), and provide emergency communication (weather caused closures, shift cancellations, etc). **What problems is RAVE Alert solving and how is that benefiting you?** emergency communication **Official Response from Ian Wilmot:** > Kyle, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 29. Rave is an excellent resource for our 911 center and our community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2021 **What do you like best about RAVE Alert?** Rave Alert is easy to use. Setting up templates for different situations makes it quick to send mass notifications when needed. **What do you dislike about RAVE Alert?** I have not found anything that I dislike about Rave. **What problems is RAVE Alert solving and how is that benefiting you?** Sending Mass notifications for severe weather to the community has been a significant benefit. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 30. Great Product. Easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Ben K. | Police Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Easy to use and learn. Not complicated so it can be used quickly in an emergency. **What do you dislike about RAVE Alert?** No mobile app. It would be helpful to be able to deploy from cell app. **Recommendations to others considering RAVE Alert:** Work with the team and make sure you use all the options. **What problems is RAVE Alert solving and how is that benefiting you?** Quickly alert different teams with minimal work of dispatch. Allows them to move through tasks quickly. **Official Response from Ian Wilmot:** > Ben, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 31. Fast and Efficient Emergency Response **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2021 **What do you like best about RAVE Alert?** We originally purchased RAVE to replace our emergency alert system when it was no longer supported. The speed of submission is the best feature. Also the ease of use and ability to have preloaded emergency messages helps us feel secure in our ability to communicate during an emergency. **What do you dislike about RAVE Alert?** There aren't enough reporting mechanisms. I'd love to see more marketing uses as well to eliminate the need for purchasing alternate software for texting and emailing for marketing purposes. **Recommendations to others considering RAVE Alert:** If you need a strict emergency communication system RAVE is a great choice. **What problems is RAVE Alert solving and how is that benefiting you?** Fast communication to our students. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 32. Montgomery County 911 Texas **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** The feature we like the best is the internal alerting feature. It has come in handy, especially during weather events and government offices need to close. **What do you dislike about RAVE Alert?** We have been customers for 7 years or more and I do not have any dislikes that I have found regarding the product. **Recommendations to others considering RAVE Alert:** Have a plan for marketing the service to the public **What problems is RAVE Alert solving and how is that benefiting you?** Internal alerting was a problem we solved. We also enjoy the polling feature and opt-in messaging when hosting large-scale events such as Iron Man or the County Fair. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 33. Great Product for Emergency Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Curtis L. | Director Application Development and Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Very easy to use. We have numerious lists set up to help target messages as needed. **What do you dislike about RAVE Alert?** The integrations with other products is a bit clunky. Especially for things like outbound CAP messages. **What problems is RAVE Alert solving and how is that benefiting you?** The need to alert faculty, staff, and students when there is an emergency on campus. **Official Response from Ian Wilmot:** > Hi Curtis, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 34. Good for emergency communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about RAVE Alert?** I like how you can have all of your contacts preloaded and that they update overnight **What do you dislike about RAVE Alert?** The interface is fairly simplistic and I don't like the one-way texting. **Recommendations to others considering RAVE Alert:** RAVE is good for a one-way emergency communication tool. It's definitely not for casual everyday use or for communicating back and forth with end users. **What problems is RAVE Alert solving and how is that benefiting you?** We needed an emergency communication system and RAVE has solved this for us. We've been able to quickly get communications out to our students and staff with ease. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 35. Rave Alert review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Rave's customer support is among the best in the industry. The product features have lead the industry for many years. **What do you dislike about RAVE Alert?** I have no dislikes but competitors are catching up (or caught up) to Rave's feature list. It has become more difficult to stand out in the industry. **What problems is RAVE Alert solving and how is that benefiting you?** Rave alert meets all of my institution's needs for emergency alerting. The key benefit Rave provides is reliability as there is no opportunity for failure when it comes to emergency messaging. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 36. Rave Alert Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Rave Alert provides an organized, clear interface for quickly disseminating important messages to various groups within an organization. **What do you dislike about RAVE Alert?** There are no major issues with the system for saving and editing templates and distributing messages. One minor note is that on the template menu the "send" and "edit" buttons effectively do the same thing, so there is some redundancy there. **What problems is RAVE Alert solving and how is that benefiting you?** Rave is an effective tool to address the challenge of quick and accurate emergency messaging within an organization. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 37. I enjoy the Rave Alert system, it is accurate and very easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Sophia W. | Utility Maintenance Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** That you can schedule and alert for any time of the day. **What do you dislike about RAVE Alert?** That after you send an alert you can't go back and edit it. **What problems is RAVE Alert solving and how is that benefiting you?** Notifying people of water break and outages. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 38. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Easy way to get out information to a large number of people. **What do you dislike about RAVE Alert?** I don't have any dislikes, except it is easy to make and send out mistakes if you don't proofread. **Recommendations to others considering RAVE Alert:** If you are looking for a fast and easy way to get out important information this is the way to do it. **What problems is RAVE Alert solving and how is that benefiting you?** We use it on a regular basis for weather alerts. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 39. Rave is an excellent system and very user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Rave is very easy to use, I really like the training mode which allows you to experience the system without actually sending anything out. **What do you dislike about RAVE Alert?** I haven't found anything I don't like about Rave. **What problems is RAVE Alert solving and how is that benefiting you?** Rave allows us to send emergency warnings and timely notifications to the entire student, faculty, and staff population very quickly. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 40. Easy to use with practice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** The support staff is excellent, and the interface is easy to use. **What do you dislike about RAVE Alert?** Honestly, it was the tactics by the salesman in the beginning. Other than that there isn't anything that I dislike. **What problems is RAVE Alert solving and how is that benefiting you?** We utilize it for our mass notification system in our County. With RAVE we've been able to meet our IPAWS requirements. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 41. Virtually maintenance-free **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Managers are allowed to send their own alerts. **What do you dislike about RAVE Alert?** I can only think of one thing that is a downside. If I am required to log in to do administrative tasks, I have to relearn what to do because I very rarely have to log in to change anything. **What problems is RAVE Alert solving and how is that benefiting you?** Local broadcast of emergency conditions. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 42. Helpful and easy to use - provides "peace of mind" infrastructure **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about RAVE Alert?** Easy to use, can be trained peer-to-peer **What do you dislike about RAVE Alert?** Always a challenge to balance between practicing/training and "doing it live" - always think about the HI missile mis-alert and fear that would happen here. **What problems is RAVE Alert solving and how is that benefiting you?** Provides a good tool both for day-to-day crisis management as well as large-scale event crisis planning. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 43. It works **Rating:** 5.0/5.0 stars **Reviewed by:** Shamel J. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about RAVE Alert?** It is a very efficient application that helps keep track of the day to day. **What do you dislike about RAVE Alert?** Some of the notifications have no way to clear them on the phone application instead you have to sign in on a computer in order to clear the notification. **What problems is RAVE Alert solving and how is that benefiting you?** It works fine. **Official Response from Ian Wilmot:** > Shamel, thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 44. Handy Communication Application **Rating:** 4.5/5.0 stars **Reviewed by:** chad c. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** The ease of putting out info and getting responses back with availability, making pre-planning more efficient. **What do you dislike about RAVE Alert?** It takes a little longer than I would like to create unique notifications with specific responses **What problems is RAVE Alert solving and how is that benefiting you?** This allows me to determine manpower resources for an unplanned operation with short notice. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 45. Assistant Director Public Safety **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2021 **What do you like best about RAVE Alert?** It allows us to communicate with our campus community quickly **What do you dislike about RAVE Alert?** Not being able to track to see who is sending a false text when using the anonymous button, as we received several fake text. **What problems is RAVE Alert solving and how is that benefiting you?** Not really solving problems, but works great for receiving tips **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 46. Admin Director **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2021 **What do you like best about RAVE Alert?** It's easy to use and compatable with other programs **What do you dislike about RAVE Alert?** Having to do manual entry depending on the fields it pulls from. Trying to get leaders to add the appropriate contact information **What problems is RAVE Alert solving and how is that benefiting you?** It's a systematic appraoch in communicating with all employees a consistent information **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 47. Quick text and phone messaging system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** I can quickly communicate to students by phone, text, and email. **What do you dislike about RAVE Alert?** Only has one way texting. It would be nice to be able to text back and forth with students **What problems is RAVE Alert solving and how is that benefiting you?** We are communicating with students that they owe a balance. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 48. User Friendly System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2021 **What do you like best about RAVE Alert?** Ability to set up templates for ease of use for end users. **What do you dislike about RAVE Alert?** I would like to be able to view alerts done in training mode **Recommendations to others considering RAVE Alert:** Get the entire Smart911 suite **What problems is RAVE Alert solving and how is that benefiting you?** Ability to get public alerting messages sent very quickly **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 49. Rave review- overall rave is very easy to use and gets information relayed very quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about RAVE Alert?** I like how easy Rave is to navigate through. **What do you dislike about RAVE Alert?** Choosing a radius is not the easiest to do. **What problems is RAVE Alert solving and how is that benefiting you?** We are able to put any type of alert out to the general public when in an emergency situation. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ### 50. Great tool to get messages out fast. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about RAVE Alert?** How easy it is to send a message and save templates so you can save time. **What do you dislike about RAVE Alert?** We have received a few "crank" messages from the guardian, and it is tough to track down the responsible people who send us around the campus for fake calls. **What problems is RAVE Alert solving and how is that benefiting you?** We can send important messages quickly, i.e., moving cars, water main breaks. The fact that messages are being sent to phones and emails ensures more people will receive them. **Official Response from Ian Wilmot:** > Thank you for sharing your experience with Rave Alert, we love hearing how our customers are using the software to solve day-to-day challenges! We greatly appreciate your feedback to help us continue to evolve and grow. ## RAVE Alert Discussions - [How do you send a rave alert?](https://www.g2.com/discussions/how-do-you-send-a-rave-alert) - [What is rave national emergency preparedness?](https://www.g2.com/discussions/what-is-rave-national-emergency-preparedness) - [What does Rave Mobile Safety do?](https://www.g2.com/discussions/what-does-rave-mobile-safety-do) - [What is Rave notification?](https://www.g2.com/discussions/what-is-rave-notification) - [View RAVE Alert pricing details and edition comparison](https://www.g2.com/products/rave-alert/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+05%3A39%3A19+-0500&secure%5Bsession_id%5D=ae991321-b15b-4962-af0a-4e0e7875839e&secure%5Btoken%5D=6cc20af7227409316173ed7fad18c48dab0833088980ad72d39a2deaa83ad6ad&format=llm_user) ## Top RAVE Alert Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (524 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (333 reviews) - [InformaCast](https://www.g2.com/products/informacast/reviews) - 4.5/5.0 (108 reviews)