Dash Reviews & Product Details

It’s great value for money compared to other DAMs out there. It has all the features you regularly need to easily categorise, tag, and share your media with agencies. I’ve also found the customer service to be quick and helpful. The UX is clean and simple, with the useful features you actually need, and you’re not overwhelmed by extra add-ons that only have very niche use cases. Review collected by and hosted on G2.com.

The auto-tagging feature is an area that could be improved. I started using Dash three years ago, and with the recent jump in machine learning and AI, it feels like the perfect opportunity to apply those capabilities so auto tags become more accurate. Better auto-tagging would save a lot of time and also make the search function more effective. Review collected by and hosted on G2.com.

As both the admin and the main marketing contact for our Dash account, I get to see it from two angles. On the admin side, setting up and managing the system is straightforward. User permissions, folder structures, organising assets across teams, it all works without needing to dig through documentation every five minutes.

From a marketing perspective, the search function is the standout feature. Being able to search within document content, not just file names or tags, is genuinely impressive. It has saved a lot of time that used to go into opening file after file trying to locate the right version or the right line of copy.

Day-to-day asset management is clean and quick, and the reporting gives us a good enough view of how assets are being used across the team. Review collected by and hosted on G2.com.

Integration with Google Suite templates would be a big addition. Being able to pull assets directly into Slides or Docs templates from within Dash would remove a few steps from our workflow and make it easier to keep branded materials consistent across the team. Review collected by and hosted on G2.com.

They've also added an AI Chatbot which I've used and got me to the answer I needed. Review collected by and hosted on G2.com.

it could do with more of an AI search for assets, e.g. I could write "i want a card which is predominately blue". Review collected by and hosted on G2.com.

I find the customer database pretty good and usable. The schedule feature works well. Review collected by and hosted on G2.com.

The user interface for customers is a disaster and causes tons of confusion and wasted hours of staff to support customers. The admin interface is slow and clunky to use. The invoicing is a disaster - complex and full of bugs. Communication and reporting tools have giant holes in them. Invoices are duplicated frequently. When removing a player from a team or program, it doesn't remove or even alert you of the invoice, resulting in hundreds of inaccurate invoices and angry customers. Editing a rental invoice adds changes to the same invoice, creating hundreds of 'change lines'. Crediting a customer is a ten-step process and only works sometimes. Team invoices don't work right either. The learning curve was steep because the interface is so bad for admins. I wouldn't recommend it. It's trash. Review collected by and hosted on G2.com.

Dash has helped us operate our content versioning and distribution processes more efficiently and effectively than ever. Review collected by and hosted on G2.com.

There's a lack of download tracking where assets have been published with a link which allows the user to download them directly (instead of first being landed on a Dash landing page). As this is the best way for us to serve our assets to our users, it means we have no download count for these assets. Review collected by and hosted on G2.com.

Added new tools, able to sort by so many more ways by different tagging systems. It's kept up with our demand and not slowing down at all. AI search has become useful for a lot of our users allowing them to find relevent materials quicker. Review collected by and hosted on G2.com.

There are a few little bugs here and there, sometime when adding files to a folder, they will decide to place themselves in the root, unable to change their location and having to re-try on another machine for it to work. Review collected by and hosted on G2.com.

Dash is brilliant and there are many aspects that make it superior to other DAMS. Firstly, we love the AI search functionality as it allows us to quickly find groups of images with a certain subject matter. Because we have multiple brands and multiple asset types, the bulk edit and upload makes adding content really easy and manageable. Instead of spending a lot of time maintaining folders, Dash has introduced us to filtering our assets instead, which is a much smoother user journey. We use Dash to distribute our brand assets to our retail partners and the 'share' and 'Portal' functionality are extremely useful to help us manage access to groups of content. The onboarding process was also really simple and it's been really easy to integrate into our business. Review collected by and hosted on G2.com.

There aren't any downsides to Dash that we've found. However, it would be amazing if we could customise portal homepages more so we could give a more branded experience. Review collected by and hosted on G2.com.

The response of the Dash team to our feedback has been outstanding. It's very important for our feedback to be heard and implemented. The functionality and ease of use has been improved. We're also working on new integrations with Dash that will be beneficial for the business long term. Review collected by and hosted on G2.com.

Creation of a bespoke brand portal that doesn't require integration with Corebook and has customisable widgets for the homepage would be beneficial for our brand Review collected by and hosted on G2.com.

The clean UX/UI of Dash makes it easy incredibly easy to navigate and use - both for admins and contributors who may not be as design savvy. Our organisation has been able to seamlessly integrate it into our day-to-day usage. Review collected by and hosted on G2.com.

It would be nice if we had the ability to drag and drop files within the app across folders. Although folder structures are not the primary way of organising Dash, we still use some folders for ease of sharing. Review collected by and hosted on G2.com.

Easy to use on a daily basis, allowing us to keep everything in one place. Review collected by and hosted on G2.com.

We would like to be able to have separate folders for each user to put in a personal “collection”, for example by adding a star to their favourite assets, so that they are easier to find when searching for the same ones all the time. Review collected by and hosted on G2.com.