# Best EHR Software

## How Many EHR Software Products Does G2 Track?

**Total Products under this Category:** 757

### Category Stats (Aug 2026)

- **Average Rating:** 4.05/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** PrognoCIS (+4.22%) - Among all products in this category, PrognoCIS recorded the largest rating increase compared to last month

_Last updated: August 19, 2026_

## How Does G2 Rank EHR Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,700+ Authentic Reviews
- 757+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for EHR Software
 ![G2 Grid® for EHR Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ehr/grids.png?focus%5B%5D=140008&focus%5B%5D=1820&focus%5B%5D=154579&focus%5B%5D=1824&focus%5B%5D=45032&focus%5B%5D=1821&focus%5B%5D=44861&focus%5B%5D=47168)

Highlighted products: ModMed, Epic, Carepatron, eClinicalWorks, PointClickCare Skilled Nursing Platform, NextGen Healthcare EHR, PointClickCare Senior Living Platform, and Practice Better.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ehr/grids.json?focus%5B%5D=modmed&focus%5B%5D=epic&focus%5B%5D=carepatron&focus%5B%5D=eclinicalworks&focus%5B%5D=pointclickcare-skilled-nursing-platform&focus%5B%5D=nextgen-healthcare-ehr&focus%5B%5D=pointclickcare-senior-living-platform&focus%5B%5D=practice-better)

**Sponsored**

### NextGen Healthcare EHR

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=444&secure%5Bchosen_at%5D=2026-08-23T13%3A54%3A07Z&secure%5Bdisplayable_resource_id%5D=444&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=444&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1821&secure%5Bresource_id%5D=444&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fehr&secure%5Btoken%5D=b123ff19c85b49f1519c8673846a782b6550b84ffc01b6e2938cf8625988f9b6&secure%5Burl%5D=https%3A%2F%2Fwww.nextgen.com%2Fehr-demo%3Futm_source%3Dlead_vendor%26utm_medium%3Dg2%26utm_campaign%3D701Vz00000jcuH0IAI%26utm_content%3Dg2-sponsored-ads&secure%5Burl_type%5D=custom_url)

### [ModMed](https://www.g2.com/products/modmed/reviews)

At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 362

#### How Do G2 Users Rate ModMed?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 9.0/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 9.3/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 7.5/10 (Category avg: 10/10)

#### Who Is the Company Behind ModMed?

- **Seller:** [ModMed](https://www.g2.com/sellers/modmed)
- **Company Website:** www.modmed.com
- **Year Founded:** 2010
- **HQ Location:** Boca Raton, Florida
- **Twitter:** @modmed  
4,166 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e243b7154fd8c8c56a1d3b89fd30a8903023e9c3856a2d8785e5a643d15fd848&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1133049%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,323 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Practice Manager, Medical Assistant
- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 46% Small, 28% Medium

#### What Do G2 Reviewers Say About ModMed?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ModMed, facilitating efficient documentation and streamlined workflows in dermatology practices.
- Users value ModMed for its **efficiency** , simplifying tasks and enhancing workflow across dermatology practices.
- Users commend ModMed for its **workflow efficiency** , thanks to seamless integration of EMR, billing, and patient engagement.
- Users value ModMed for its **tailored solutions for dermatology** , enhancing workflow and overall satisfaction in clinical practice.
- Users appreciate the **easy setup** of ModMed, enabling a seamless transition and minimal disruption to workflows.

##### Cons

- Users report **poor system functionality** in ModMed, encountering issues with accessioning and delayed data analytics.
- Users highlight the **missing features** in ModMed, such as limited customization and absence of essential functionalities.
- Users find the **difficult setup** of ModMed to be overwhelming, especially for new users navigating complex workflows.
- Users find the **limited features** of ModMed restrict functionality and customization options for specific needs.
- Users find the **inadequate reporting** in ModMed frustrating due to inconsistencies and inefficiencies in data presentation.

#### What Are Recent G2 Reviews of ModMed?

**["Easy-to-Use, Dependable EHR That Keeps Documentation Efficient"](https://www.g2.com/survey_responses/modmed-review-12939506)**

**Rating:** 4.5/5.0 stars

_— Alisha J._

[Read full review](https://www.g2.com/survey_responses/modmed-review-12939506)

**["All-in-One ModMed Platform That Streamlines Check-In and Saves Time"](https://www.g2.com/survey_responses/modmed-review-12914418)**

**Rating:** 5.0/5.0 stars

_— Berenice A._

[Read full review](https://www.g2.com/survey_responses/modmed-review-12914418)

#### What Are G2 Users Discussing About ModMed?

- [What do you like most about ModMed for healthcare management, and what would you suggest improving?](https://www.g2.com/discussions/what-do-you-like-most-about-modmed-for-healthcare-management-and-what-would-you-suggest-improving)
- [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment
- [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment
- [What is EMA software?](https://www.g2.com/discussions/what-is-ema-software)
- [What is EMA modernizing medicine?](https://www.g2.com/discussions/what-is-ema-modernizing-medicine)

### [Epic](https://www.g2.com/products/epic/reviews)

Founded in a basement in 1979, Epic develops software to help people get well, help people stay well, and help future generations be healthier.

**Average Rating:** 4.2/5.0

**Total Reviews:** 896

#### How Do G2 Users Rate Epic?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 8.9/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 9.0/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Epic?

- **Seller:** [Epic Systems](https://www.g2.com/sellers/epic-systems-750cb0d2-609a-45fe-a972-9ac8cf80bc1a)
- **Year Founded:** 1979
- **HQ Location:** Verona, WI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ff08c4f8eae05a807df1b7e218e92d126f6faa65063b30a916c1fcada0738db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163658%2F&secure%5Burl_type%5D=linkedin_company_website)  
17,254 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Registered Nurse, RN
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 77% Large, 17% Medium

#### What Do G2 Reviewers Say About Epic?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **strong data security** of Epic, ensuring patient information is well protected and compliant.
- Users praise the **ease of use** of Epic, finding it intuitive and accessible for healthcare professionals.
- Users value the **intuitive patient care** features of Epic, enhancing engagement and streamlining healthcare processes effectively.
- Users value the **easy access** of Epic, significantly improving patient care and streamlining workflows seamlessly.
- Users appreciate the **excellent communication** features of Epic, enhancing patient engagement through the MyChart portal.

##### Cons

- Users find the **interface overwhelming and unintuitive** , making it challenging for new staff to adapt effectively.
- Users find the **steep learning curve** challenging, making initial use and report building difficult for newcomers.
- Users find the **interface overwhelming and unintuitive** , making it challenging for new staff to adapt easily.
- Users often face **slow performance** , especially during peak times, leading to frustration and inefficiency.
- Users often find the **confusing features** of Epic to be complicated and reminiscent of outdated interfaces.

#### What Are Recent G2 Reviews of Epic?

**["Epic Review"](https://www.g2.com/survey_responses/epic-review-11757496)**

**Rating:** 4.0/5.0 stars

_— Chardae A._

[Read full review](https://www.g2.com/survey_responses/epic-review-11757496)

**["Comprehensive EMR system with powerful integration but steep learning curve"](https://www.g2.com/survey_responses/epic-review-11760444)**

**Rating:** 5.0/5.0 stars

_— Dr A._

[Read full review](https://www.g2.com/survey_responses/epic-review-11760444)

#### What Are G2 Users Discussing About Epic?

- [How expensive is Epic EMR?](https://www.g2.com/discussions/how-expensive-is-epic-emr)
- [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) - 1 comment
- [What is epic charting system?](https://www.g2.com/discussions/what-is-epic-charting-system)
- [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) - 2 comments

### [Carepatron](https://www.g2.com/products/carepatron/reviews)

Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness.

**Average Rating:** 4.5/5.0

**Total Reviews:** 655

#### How Do G2 Users Rate Carepatron?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 8.5/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 8.6/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 9.4/10 (Category avg: 10/10)

#### Who Is the Company Behind Carepatron?

- **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron)
- **Company Website:** www.carepatron.com
- **Year Founded:** 2018
- **HQ Location:** 408 W 14th Street New York, NY 10014
- **Twitter:** @CarepatronHQ  
292 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8b9d1d011c1e85433bd1a53e905381b744bf1d525fd417b7bd04599b7505856&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcarepatron&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 91% Small, 4% Medium

#### What Do G2 Reviewers Say About Carepatron?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Carepatron for its **simplicity and ease of use** , making client management efficient and intuitive.
- Users value the **affordable pricing** of Carepatron, making it a practical choice for budget-conscious practitioners.
- Users appreciate the **aesthetic and user-friendly interface** of Carepatron, enhancing their work efficiency and enjoyment.
- Users appreciate the **helpfulness of the staff** at Carepatron, enhancing their overall experience and satisfaction.
- Users appreciate the **efficiency** of Carepatron, making operations seamless and saving valuable time in managing appointments.

##### Cons

- Users find **limited features** in Carepatron, affecting usability and integration with existing workflows and tools.
- Users note the **lack of crucial features** in Carepatron, wishing for enhancements like customizable emails and billing options.
- Users express frustration over **limited payment processing options** , wishing for more flexibility beyond Stripe.
- Users experience frequent **technical issues** with Carepatron's features, affecting usability and overall functionality.
- Users find the **limited customization** options in Carepatron restrict their ability to tailor the system effectively.

#### What Are Recent G2 Reviews of Carepatron?

**["User-Friendly, Customizable Forms That Fit Our Agency"](https://www.g2.com/survey_responses/carepatron-review-13323502)**

**Rating:** 4.5/5.0 stars

_— Keydra J._

[Read full review](https://www.g2.com/survey_responses/carepatron-review-13323502)

**["Simple, Intuitive Scheduling and Telehealth with Great Support"](https://www.g2.com/survey_responses/carepatron-review-13227646)**

**Rating:** 5.0/5.0 stars

_— Brad L._

[Read full review](https://www.g2.com/survey_responses/carepatron-review-13227646)

### [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews)

eClinicalWorks® (eCW), a leading healthcare IT company, provides innovative software solutions to healthcare providers of all types, including health centers, ASCs, urgent care, and more. eCW has been a trusted partner in the healthcare industry since 1999, with over 180,000 physicians and more than one million medical professionals using their solutions. eCW EMR is a comprehensive, secure, scalable, intelligent cloud solution that allows providers to access their data from anywhere at any time. It features cutting-edge technology that help you develop processes and strategies to improve office efficiencies. These “AI assistants” include PRISMA, a health information search engine that brings together patient records from a variety of healthcare systems; Scribe, an automated documentation tool that saves time and enhances accuracy; and Eva, a virtual assistant that gives providers access to patient histories, health records, and scheduling at the point of care. These features streamline workflows and automate administrative tasks so providers can focus more on patient care. eCW RCM and billing services allow healthcare providers to streamline billing processes and improve their bottom line. Whether providers manage their billing in-house or outsource it to eCW, they can be assured of high-quality services and achieve up to a 98% or higher first-pass acceptance rate. The in-office billing solutions provide increased control over the billing process, improved accuracy and efficiency, and reduced costs associated with outsourcing. Providers can also automate their billing solutions using bots, which can help reduce administrative burdens and improve accuracy. For providers who prefer to outsource their billing, eCW services provide experienced billing professionals who use the latest technology and best practices to ensure timely and accurate billing while providing comprehensive reporting and analytics to help providers manage their revenue cycle. eCW offers patient engagement tools that benefit front office staff and healthcare providers. For front office staff, online check-in and online appointment booking tools can significantly reduce administrative burdens and improve patient satisfaction. For healthcare providers, tools such as Patient Portal, Messenger, healow Pay, and telehealth can improve care coordination, enhance the patient experience, and provide virtual care options. With the rise of Value-Based Care, the healthcare industry has shifted its focus from quantity to quality of care. Providers are now incentivized to deliver high-quality care that produces positive patient outcomes rather than focusing on more services. This shift has also created new challenges, particularly in care coordination, coding, and population health management. eCW bridges these gaps by offering tools including HEDIS, Chronic Care Management, Transition Care Management, Care Plan Oversight, and Remote Patient Monitoring, enabling providers to better manage patient populations, and improve care coordination. These tools help providers deliver high-quality care that meets the needs of both patients, providers, and payers, positioning them for success in the Value-Based Care landscape. eCW offers a comprehensive suite of healthcare IT solutions that help providers deliver high-quality care while improving practice efficiency and revenue cycle management.

**Average Rating:** 3.7/5.0

**Total Reviews:** 158

#### How Do G2 Users Rate eClinicalWorks?

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 7.8/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 8.1/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind eClinicalWorks?

- **Seller:** [eClinicalWorks](https://www.g2.com/sellers/eclinicalworks)
- **Year Founded:** 1999
- **HQ Location:** Westborough, MA
- **Twitter:** @eClinicalWorks  
21,008 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8b70da2e0cc30cf0df789afc18ebf61eb6be06aa100e36c0f242ea5068897db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21867%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,417 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Medical Assistant
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 52% Small, 32% Medium

#### What Do G2 Reviewers Say About eClinicalWorks?

_AI-generated summary from verified user reviews_

##### Pros

- Users find eClinicalWorks to be very **easy to use** , enhancing their workflow and overall efficiency.
- Users value the **user-friendly interface** of eClinicalWorks, appreciating its ease of use and effective color segregation.
- Users value the **easy accessibility** of eClinicalWorks, which simplifies tasks and enhances focus in their workflow.
- Users value the **efficient appointment scheduling** of eClinicalWorks, ensuring timely access to updated documents and records.
- Users highlight the **booking ease** of eClinicalWorks, simplifying appointment scheduling and keeping documents current.

##### Cons

- Users experience **slow loading** , often facing lag and automatic logouts that hinder their productivity and efficiency.
- Users experience **slow performance** with eClinicalWorks, facing lags and frequent automatic logouts during multitasking.
- Users experience significant **system instability** with eClinicalWorks, facing lagging, automatic logouts, and frustrating wait times.
- Users often experience **technical issues** such as lagging, automatic logouts, and inefficient updates affecting productivity.
- Users often face **login issues** , including automatic logouts and frustrating lag times during access.

#### What Are Recent G2 Reviews of eClinicalWorks?

**["Versatile EHR for Clinical Operations, Care Coordination, and Population Health"](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)**

**Rating:** 4.5/5.0 stars

_— Reneisha H._

[Read full review](https://www.g2.com/survey_responses/eclinicalworks-review-12750469)

**["Comprehensive EHR Solution, Streamlines Workflows Efficiently"](https://www.g2.com/survey_responses/eclinicalworks-review-13094240)**

**Rating:** 4.5/5.0 stars

_— Akash C._

[Read full review](https://www.g2.com/survey_responses/eclinicalworks-review-13094240)

#### What Are G2 Users Discussing About eClinicalWorks?

- [What is eClinicalWorks used for?](https://www.g2.com/discussions/what-is-eclinicalworks-used-for)

### [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews)

Using the most current INTERACT quality improvement tools, data collection and assessments are embedded throughout clinical workflows in PointClickCare, makes it easy for clinicians to use the industry-standard clinical protocols as part of their normal routine.

**Average Rating:** 4.5/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate PointClickCare Skilled Nursing Platform?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 9.4/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 9.7/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind PointClickCare Skilled Nursing Platform?

- **Seller:** [PointClickCare](https://www.g2.com/sellers/pointclickcare)
- **Year Founded:** 2000
- **HQ Location:** Mississauga, Ontario
- **Twitter:** @PointClickCare  
4,117 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec1ec60747c9b944d5c5d829f52a048515a34019484b0a2c1def80c6b0052761&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F50625%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,301 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 59% Medium, 35% Large

#### What Do G2 Reviewers Say About PointClickCare Skilled Nursing Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of PointClickCare, allowing quick access to essential resident information seamlessly.
- Users value the **data security** of PointClickCare, ensuring safe and efficient communication with physicians and resident information access.
- Users value the **easy access** to resident information, enhancing their clinical and administrative workflow significantly.
- Users value the **efficiency** of PointClickCare, benefiting from real-time access and streamlined communication in one platform.

##### Cons

- Users face **data management issues** with required manual updates, leading to inefficiencies and potential errors in information tracking.
- Users report frustrations with the **lack of duplicate prevention** when generating medical record numbers on PointClickCare.

#### What Are Recent G2 Reviews of PointClickCare Skilled Nursing Platform?

**["One of the Most User-Friendly EHRs—Easy Imports and All-in-One Access"](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-12474023)**

**Rating:** 5.0/5.0 stars

_— Howard B._

[Read full review](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-12474023)

**["Easy Navigation, Detailed Reports"](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-13215485)**

**Rating:** 4.5/5.0 stars

_— Avi A._

[Read full review](https://www.g2.com/survey_responses/pointclickcare-skilled-nursing-platform-review-13215485)

#### What Are G2 Users Discussing About PointClickCare Skilled Nursing Platform?

- [What services does Skilled Nursing provide?](https://www.g2.com/discussions/what-services-does-skilled-nursing-provide)
- [What is PointClickCare?](https://www.g2.com/discussions/what-is-pointclickcare)
- [Is PointClickCare an EHR?](https://www.g2.com/discussions/is-pointclickcare-an-ehr)
- [What is PointClickCare used for?](https://www.g2.com/discussions/what-is-pointclickcare-used-for) - 1 comment

### [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.

**Average Rating:** 3.7/5.0

**Total Reviews:** 169

#### How Do G2 Users Rate NextGen Healthcare EHR?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 7.8/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 8.0/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind NextGen Healthcare EHR?

- **Seller:** [NextGen Healthcare](https://www.g2.com/sellers/nextgen-healthcare)
- **Company Website:** www.nextgen.com
- **Year Founded:** 1974
- **HQ Location:** Remote
- **Twitter:** @NextGen  
21,203 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69cda26ad2397a3cfc66daa1946cac220719acd4e10eae75910f9f9a0e2fef9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12738%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,193 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 55% Medium, 39% Small

#### What Do G2 Reviewers Say About NextGen Healthcare EHR?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of NextGen Healthcare EHR, finding it simple to navigate and train new users.
- Users value the **fast and helpful support** from NextGen, making it easy to train new users effectively.
- Users value the **customizability** of NextGen Healthcare EHR, enhancing workflows with personalized templates and easy navigation.
- Users appreciate the **customization options** in NextGen Healthcare EHR, enhancing workflow efficiency and user experience.
- Users value the **extensive customization options** of NextGen Healthcare EHR, enhancing their workflow and ease of use.

##### Cons

- Users find **difficult navigation** in NextGen Healthcare EHR frustrating, with excessive clicks and limited chart access for efficiency.
- Users struggle with the **navigation difficulty** of NextGen Healthcare EHR, finding it cumbersome and frustrating to use.
- Users struggle with **poor usability** , finding the patient portal difficult and cumbersome to navigate effectively.
- Users find the **access issues** with NextGen Healthcare EHR's patient portal frustrating, complicating patient enrollment and communication.
- Users express frustration with the **excessive clicks required** on various screens and limited access to patient charts.

#### What Are Recent G2 Reviews of NextGen Healthcare EHR?

**["NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings"](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)**

**Rating:** 5.0/5.0 stars

_— Jose D._

[Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)

**["Robust Features with Slight Learning Curve"](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141)**

**Rating:** 4.0/5.0 stars

_— Chez G._

[Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141)

#### What Are G2 Users Discussing About NextGen Healthcare EHR?

- [What is NextGen Healthcare EHR used for?](https://www.g2.com/discussions/what-is-nextgen-healthcare-ehr-used-for)
- [How much does NextGen EHR cost?](https://www.g2.com/discussions/how-much-does-nextgen-ehr-cost)
- [How do you use NextGen EHR?](https://www.g2.com/discussions/how-do-you-use-nextgen-ehr)
- [Who uses NextGen?](https://www.g2.com/discussions/who-uses-nextgen)
- [What is NextGen software?](https://www.g2.com/discussions/what-is-nextgen-software) - 1 comment

### [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews)

PointClickCare's Senior Living Platform is a comprehensive, cloud-based solution designed to enhance the operational efficiency and care quality within senior living communities. By integrating clinical, financial, and operational functions into a single system, it streamlines workflows, reduces administrative burdens, and fosters better communication among care teams. This platform empowers staff to deliver personalized, proactive care, ultimately improving resident outcomes and satisfaction. Key Features and Functionality: - Resident Management: Provides comprehensive resident profiles, including medical history, care plans, and medication lists, facilitating personalized care. - Paperless Move-Ins: Eliminates manual move-in paperwork, allowing staff to spend more time engaging with new residents while supporting compliance. - Pharmacy Collaboration: Simplifies medication order management through seamless integration with preferred pharmacies, ensuring timely medication availability. - Integrated Billing: Aligns billing with resident management and service documentation to maximize reimbursement and enhance trust with residents and their families. - Actionable Reporting Dashboards: Offers interactive dashboards for enterprise-level leaders and local teams, facilitating improved resident outcomes and operational efficiency. - Mobile Accessibility: Features mobile applications like PointClickCare Companion, enabling real-time documentation and communication at the point of care. Primary Value and Solutions Provided: The Senior Living Platform addresses critical challenges in senior care by enhancing care coordination, reducing administrative tasks, and improving financial performance. By providing real-time, comprehensive resident information and streamlining operations, it enables care teams to deliver personalized, proactive care. This approach not only improves resident outcomes and satisfaction but also helps communities manage staffing shortages and rising operational costs effectively. Additionally, the platform's integration with North America's largest long-term and post-acute care dataset offers unparalleled insights, supporting data-driven decision-making and continuous improvement in care delivery.

**Average Rating:** 4.2/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate PointClickCare Senior Living Platform?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 10.0/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 9.2/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind PointClickCare Senior Living Platform?

- **Seller:** [PointClickCare](https://www.g2.com/sellers/pointclickcare)
- **Year Founded:** 2000
- **HQ Location:** Mississauga, Ontario
- **Twitter:** @PointClickCare  
4,117 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec1ec60747c9b944d5c5d829f52a048515a34019484b0a2c1def80c6b0052761&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F50625%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,301 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 42% Large, 42% Medium

#### What Do G2 Reviewers Say About PointClickCare Senior Living Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **data security** of PointClickCare, ensuring safe communication and centralized resident information.
- Users appreciate the **user-friendly design** of PointClickCare, making it easy to access resident information seamlessly.

##### Cons

- Users struggle with **inefficient reporting** , finding it challenging to access specific data in their reports.

#### What Are Recent G2 Reviews of PointClickCare Senior Living Platform?

**["Centralized, User-Friendly Solution for Resident Management"](https://www.g2.com/survey_responses/pointclickcare-senior-living-platform-review-12064216)**

**Rating:** 4.5/5.0 stars

_— Marjory B._

[Read full review](https://www.g2.com/survey_responses/pointclickcare-senior-living-platform-review-12064216)

**["Easy Login, Smooth Data Entry, and Multi-Device Access"](https://www.g2.com/survey_responses/pointclickcare-senior-living-platform-review-12723530)**

**Rating:** 4.5/5.0 stars

_— Melissa Z._

[Read full review](https://www.g2.com/survey_responses/pointclickcare-senior-living-platform-review-12723530)

#### What Are G2 Users Discussing About PointClickCare Senior Living Platform?

- [What is PointClickCare Senior Living Platform used for?](https://www.g2.com/discussions/what-is-pointclickcare-senior-living-platform-used-for)

### [Practice Better](https://www.g2.com/products/practice-better/reviews)

Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.

**Average Rating:** 4.7/5.0

**Total Reviews:** 299

#### How Do G2 Users Rate Practice Better?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 8.7/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 8.8/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Practice Better?

- **Seller:** [Green Patch Inc](https://www.g2.com/sellers/green-patch-inc)
- **Company Website:** practicebetter.io
- **Year Founded:** 2014
- **HQ Location:** Toronto, ON, CA
- **Twitter:** @thatcleanlife  
4,778 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=574360a36e3a79434b49cd9e640790593b12f4dfb95350e580b320098dad786a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16034130&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Registered Dietitian, Owner
- **Top Industries:** Health, Wellness and Fitness, Alternative Medicine
- **Company Size:** 96% Small

#### What Do G2 Reviewers Say About Practice Better?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Practice Better, finding it intuitive and efficient for managing their practice.
- Users appreciate the **seamless integrations** of Practice Better, enhancing efficiency in managing client care and workflow.
- Users commend Practice Better for its **efficiency** , citing streamlined processes and easy integrations that save valuable time.
- Users appreciate the **easy integrations** in Practice Better, streamlining patient management and enhancing their workflow efficiency.
- Users appreciate the **seamless integrations** of Practice Better, enhancing efficiency and streamlining their workflow.

##### Cons

- Users find the **missing features** in Practice Better hinder their therapy-related processes and overall functionality.
- Users find Practice Better has **limited features** , lacking robust assessments and collaboration tools necessary for effective therapy practice.
- Users find the platform **not user-friendly** , struggling with its overwhelming functionalities and clunky navigation.
- Users face **integration issues** with Practice Better, struggling to sync with essential platforms like Google Calendar and QuickBooks.
- Users find the **cost prohibitive** for new businesses, especially with limited features in the starter plan.

#### What Are Recent G2 Reviews of Practice Better?

**["Great All In One Product- it allows me to see my clients, bill, communicate, and keep track of all notes in one place making it very easy"](https://www.g2.com/survey_responses/practice-better-review-8261802)**

**Rating:** 5.0/5.0 stars

_— Samantha C._

[Read full review](https://www.g2.com/survey_responses/practice-better-review-8261802)

**["Practice Better has Changed my Practice for the Better!"](https://www.g2.com/survey_responses/practice-better-review-8261561)**

**Rating:** 5.0/5.0 stars

_— Dr. K._

[Read full review](https://www.g2.com/survey_responses/practice-better-review-8261561)

#### What Are G2 Users Discussing About Practice Better?

- [What do you like most about Practice Better for managing client health records, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-practice-better-for-managing-client-health-records-and-what-improvements-could-be-made)
- [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment
- [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment
- [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment

### [EHRYourWay](https://www.g2.com/products/ehryourway/reviews)

EHRYourWay is an end-to-end, ONC-certified electronic health record (EHR) solution specifically designed for the unique needs of behavioral health organizations. This comprehensive platform caters to outpatient and inpatient mental health clinics, addiction treatment centers, psychiatric hospitals, and Certified Community Behavioral Health Clinics (CCBHCs). By integrating all necessary functionalities—from patient intake and admissions to scheduling, clinical documentation, billing, and reporting—EHRYourWay eliminates the need for multiple vendors and disjointed systems, providing a seamless experience for users. Targeted primarily at healthcare providers in the behavioral health sector, EHRYourWay addresses the complexities of clinical workflows, compliance, and billing associated with mental health care. The platform is particularly beneficial for organizations that require a high degree of customization in their documentation and operational processes. Unlike rigid EHR systems that impose predefined workflows, EHRYourWay allows organizations to configure the platform according to their specific needs, ensuring that forms, workflows, and rules align with existing practices. This flexibility is essential for maintaining efficiency and minimizing disruption in clinical settings. One of the standout features of EHRYourWay is its robust clinical documentation capabilities. The platform enables users to create fully customized electronic replicas of their existing paper forms, allowing clinical staff to document care in a familiar format. It supports a wide range of behavioral health documentation, including psychiatric evaluations, therapy progress notes, and treatment plans. Additionally, built-in validated assessments, such as the PHQ-9 and GAD-7, automate scoring, while the integrated treatment planning module ensures continuity across patient records, linking assessments, diagnoses, and treatment goals in a comprehensive, audit-ready manner. In terms of billing and revenue cycle management, EHRYourWay streamlines the entire process from eligibility verification to claims submission. Its advanced fee schedule rules engine automates the determination of CPT codes and charge amounts, reducing manual entry and minimizing errors. The platform accommodates complex billing requirements, supporting various payers, including Medicaid, Medicare, and commercial insurers. Furthermore, EHRYourWay is equipped with compliance features, such as SOC 2 and ONC certifications, ensuring that organizations remain audit-ready while adhering to regulatory standards. EHRYourWay also excels in practice management, offering integrated solutions for scheduling, telehealth, patient portals, and intake management without the need for third-party add-ons. With a dedicated team of over 150 developers focused exclusively on behavioral health, EHRYourWay provides specialized support seven days a week, ensuring that users receive assistance tailored to their operational needs. This commitment to understanding the intricacies of behavioral health operations sets EHRYourWay apart as a comprehensive solution for organizations striving to enhance their clinical and administrative workflows.

**Average Rating:** 4.7/5.0

**Total Reviews:** 332

#### How Do G2 Users Rate EHRYourWay?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 9.5/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 9.6/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind EHRYourWay?

- **Seller:** [EHR Your Way](https://www.g2.com/sellers/ehr-your-way)
- **Company Website:** ehryourway.com
- **Year Founded:** 2008
- **HQ Location:** San Diego, California
- **Twitter:** @ehryourway  
168 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5eee67a9f7400daff75e67a2cb2cf322c139f3ba627fd3ab4ee15b86552deaf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fehr-your-way%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Therapist, Office Manager
- **Top Industries:** Mental Health Care, Hospital & Health Care
- **Company Size:** 55% Small, 43% Medium

#### What Do G2 Reviewers Say About EHRYourWay?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of EHR Your Way, appreciating its intuitive design and streamlined workflows.
- Users value the **responsive customer support** from EHRYourWay, enhancing their overall experience with the system.
- Users value the **efficiency** of EHRYourWay, enjoying easy appointment management and streamlined workflows for enhanced productivity.
- Users appreciate the **streamlined documentation workflow** of EHRYourWay, enhancing efficiency and accuracy in managing client records.
- Users commend EHRYourWay for its **user-friendly navigation** , making it convenient for both staff and clients.

##### Cons

- Users often face **technical issues** like bugs and slow performance, hindering daily workflow and productivity.
- Users are frustrated by the **limited customization** of forms and templates, hindering their ability to meet specific clinical needs.
- Users struggle with **poor navigation** in EHRYourWay, finding it challenging and inefficient during their workflow.
- Users find EHRYourWay to be **not user-friendly** , causing frustration for both patients and less tech-savvy coworkers.
- Users find a **steep learning curve** with EHRYourWay, requiring time and experience to become comfortable with the system.

#### What Are Recent G2 Reviews of EHRYourWay?

**["Extremely Helpful and Time-Saving EHR with Minimal Issues"](https://www.g2.com/survey_responses/ehryourway-review-12210651)**

**Rating:** 5.0/5.0 stars

_— Amanda J._

[Read full review](https://www.g2.com/survey_responses/ehryourway-review-12210651)

**["Consistently Excellent Support and a Smooth EHRYW Implementation"](https://www.g2.com/survey_responses/ehryourway-review-12678542)**

**Rating:** 4.0/5.0 stars

_— Kate T._

[Read full review](https://www.g2.com/survey_responses/ehryourway-review-12678542)

#### What Are G2 Users Discussing About EHRYourWay?

- [What are the EHR functions?](https://www.g2.com/discussions/what-are-the-ehr-functions) - 1 comment
- [What are the key components of an EHR?](https://www.g2.com/discussions/what-are-the-key-components-of-an-ehr)
- [What are the unique features of electronic health record software?](https://www.g2.com/discussions/what-are-the-unique-features-of-electronic-health-record-software) - 1 comment
- [What are the features of an EHR system?](https://www.g2.com/discussions/ehr-your-way-what-are-the-features-of-an-ehr-system)

### [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews)

Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background.

**Average Rating:** 4.7/5.0

**Total Reviews:** 316

#### How Do G2 Users Rate Pabau Practice Management?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 9.4/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 9.4/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Pabau Practice Management?

- **Seller:** [Pabau](https://www.g2.com/sellers/pabau)
- **Year Founded:** 2012
- **HQ Location:** London, England
- **Twitter:** @PabauCRM  
653 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1e62291661305829baabe76291111dfe0d0442e9aff3494b1e26cb6ab61abac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpabau-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
167 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Doctor
- **Top Industries:** Medical Practice, Health, Wellness and Fitness
- **Company Size:** 99% Small, 1% Medium

#### What Do G2 Reviewers Say About Pabau Practice Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users highly value the **first-class customer support** from Pabau Practice Management, enhancing their overall positive experience.
- Users find Pabau Practice Management's **ease of use** remarkable, appreciating its intuitive interface and comprehensive functionality.
- Users find the **helpful support** from Pabau essential, ensuring a smooth onboarding and client management experience.
- Users commend the **outstanding staff support** from Pabau, highlighting their dedication and helpfulness in resolving issues.
- Users appreciate the **ease of use and comprehensive options** in Pabau, making client management seamless and efficient.

##### Cons

- Users report occasional **technical issues** with Pabau, including system errors and connection problems that hinder functionality.
- Users find the **complex setup** of Pabau Practice Management slightly confusing, though helpful staff provide support.
- Users note that the **difficult learning curve** of Pabau can be overwhelming for newcomers transitioning from simpler systems.
- Users find the **limited features** of Pabau Practice Management hinder usability and overall effectiveness in practice management.
- Users find the **difficult setup** challenging but appreciate the helpful staff and regular guidance provided.

#### What Are Recent G2 Reviews of Pabau Practice Management?

**["Seamless All-in-One Clinic System with Great Pabau Support"](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827)**

**Rating:** 5.0/5.0 stars

_— Nicole F._

[Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827)

**["Powerful Automation That Cuts Admin—Great Onboarding and Ongoing Support"](https://www.g2.com/survey_responses/pabau-practice-management-review-13279627)**

**Rating:** 4.5/5.0 stars

_— Sandi A._

[Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-13279627)

#### What Are G2 Users Discussing About Pabau Practice Management?

- [What do you like most about Pabau for managing your medical practice, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-pabau-for-managing-your-medical-practice-and-what-improvements-would-you-suggest)

### [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews)

ClinicMind is the all-in-one, ONC-certified platform that runs an independent practice on one system EHR, billing, scheduling, credentialing, patient engagement, and payments, backed by a support team practices consistently rate as its standout strength. A G2 Leader for 15 consecutive quarters and ONC-certified, ClinicMind serves chiropractic and mental / behavioral health practices with the same integrated platform that eliminates the disconnected "Frankenstack" of tools payers exploit. They win when your practice runs on disconnected software. A billing platform that doesn't talk to your EHR. A patient portal nobody uses. Credentialing in a spreadsheet. Scheduling in one system, documentation in another. Every gap in your workflow is a gap in your defense — and payers know exactly where to find it. That's the Frankenstack. Practices that switch to ClinicMind report faster documentation, fewer denials, and more predictable revenue. ClinicMind was built to close those gaps — not with another point solution, but with one unified platform that connects every part of your practice into a single system payers can't exploit. No clinician should suffer burnout or be cheated out of their hard-earned reimbursements by systems that were never designed to work together. We unify EHR, revenue cycle management, billing, patient engagement, scheduling, credentialing, and payments. One platform. One support team. One growth engine. The results speak for themselves. Recognized as a G2 Leader in Chiropractic, EHR, and Small-Business Medical Practice Management with 37 G2 badges in 2026 alone, already ahead of our full-year total in 2025, and 16 consecutive quarters of G2 leadership all driven entirely by verified customer reviews. This summer marked our broadest recognition yet, including two brand-new category wins: Leader in Small-Business Medical Practice Management and Momentum Leader in Medical Practice Management. Reviewers most often cite one thing: the people. "The quality of support goes a long way" recurs across the review base named coaches, one-chat-away help, and white-glove onboarding, and was named the top-ranked chiropractic EHR and practice management solution by Black Book Research. Practices that switch to ClinicMind report faster documentation, fewer denials, more predictable revenue, and time back in their day. We're here to give independent practice owners their independence back. Thousands of practices across chiropractic, mental health, and multidisciplinary care already have. Integrated software: EHR (with mobile app) · Billing platform · Practice management · Patient portal · Credentialing · AIScribe (AI-assisted documentation) Integrated services: Managed billing · Credentialing · Coding · Prior authorization · PatientHub (patient engagement & reactivation)

**Average Rating:** 4.6/5.0

**Total Reviews:** 244

#### How Do G2 Users Rate ClinicMind?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 8.5/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 8.9/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 7.5/10 (Category avg: 10/10)

#### Who Is the Company Behind ClinicMind?

- **Seller:** [ClinicMind](https://www.g2.com/sellers/clinicmind)
- **Company Website:** clinicmind.com
- **Year Founded:** 2000
- **HQ Location:** Belleair Bluffs, US
- **Twitter:** @WeAreClinicMind  
118 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6b4d64c5779a1c590c1ab2c96ed5b483ad3036b6033c6ee66aae57ceb12e872&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclinicmind%2F&secure%5Burl_type%5D=linkedin_company_website)  
355 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Chiropractor
- **Top Industries:** Health, Wellness and Fitness, Medical Practice
- **Company Size:** 94% Small, 4% Medium

#### What Do G2 Reviewers Say About ClinicMind?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer service** from ClinicMind, noting the team's professionalism and genuine care.
- Users appreciate the **excellent customer support** from ClinicMind, ensuring timely assistance for all their questions.
- Users appreciate the **ease of use** of ClinicMind, benefiting from its user-friendly design and effective onboarding training.
- Users commend the **excellent training support** from ClinicMind, enhancing user experience and efficiency in chiropractic care.
- Users find the **training resources** invaluable, particularly praising Aziz for effective onboarding and ease of use.

##### Cons

- Users face **billing issues** due to unclear training and communication barriers with the billing team, complicating processes.
- Users find the **learning curve steep** , citing difficulties in mastering new features and obtaining specific training assistance.
- Users struggle with **poor navigation** , finding it challenging to efficiently move between documentation and patient records.
- Users face **complex navigation** issues in ClinicMind, making it difficult to access information efficiently.
- Users find the **learning difficulty** of ClinicMind challenging due to poor training and technical complexity of new features.

#### What Are Recent G2 Reviews of ClinicMind?

**["ClinicMind: Powerful, All-in-One EHR + PatientHub With Outstanding Support"](https://www.g2.com/survey_responses/clinicmind-review-13157255)**

**Rating:** 5.0/5.0 stars

_— Dominick H._

[Read full review](https://www.g2.com/survey_responses/clinicmind-review-13157255)

**["Genesis and ClinicMind have CHANGED MY LIFE!!!!"](https://www.g2.com/survey_responses/clinicmind-review-10341340)**

**Rating:** 5.0/5.0 stars

_— Dr. Mitchel Goodkin N._

[Read full review](https://www.g2.com/survey_responses/clinicmind-review-10341340)

### [SPRY](https://www.g2.com/products/spry-spry/reviews)

SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps reduce admin costs, increase patient visits, and maximize reimbursements. Its AI-powered, fully integrated platform is designed to enhance efficiency, minimize administrative burdens, improve patient care, and support future-proofing your practice. Why SPRY? Whether you're a clinic owner, physical therapist, clinic manager, billing specialist, or front desk staff, SPRY provides an end-to-end solution that simplifies everything from patient scheduling to automated billing. Our customizable workflows, intuitive interface, and real-time automation empower clinics to operate with confidence and efficiency. Most PT platforms claim to be end-to-end but lack seamless module integration, leaving clinics to deal with inefficiencies and workarounds. With the vision to eliminate these gaps, SPRY provides a truly all-in-one solution that streamlines workflows and ensures everything works effortlessly together. Key Features ✔ AI-Powered Documentation – AI Scribe enables real-time note-taking and seamlessly converts notes into structured SOAP templates. ✔ Automated Billing & Claim Management – Pre-authorization, eligibility verification, claim scrubbing, & Medicare compliance ✔ Real-Time Business Intelligence (BI) Dashboard – Data-driven insights for revenue and performance tracking, with the ability to ask queries in simple language ✔ Seamless Patient Engagement – Online scheduling, digital onboarding, Kiosk check-in & HIPAA-compliant patient portal ✔ Operational Efficiency – AI Fax, automated alerts & co-sign functionality for compliance Powering the Future of Physical Therapy SPRY is backed by industry experts, innovative technology, and deep clinical insights, making it the go-to platform for rehab therapy clinics looking to grow, optimize operations, and improve patient outcomes.

**Average Rating:** 4.6/5.0

**Total Reviews:** 90

#### How Do G2 Users Rate SPRY?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 9.1/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 9.3/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 5.1/10 (Category avg: 10/10)

#### Who Is the Company Behind SPRY?

- **Seller:** [SPRY](https://www.g2.com/sellers/spry)
- **Year Founded:** 2021
- **HQ Location:** Wilmington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=274f3640092b814416ff6fdcdf08aa0d335a5a33c7a7e873b4919f0014f609e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsprypt%2F&secure%5Burl_type%5D=linkedin_company_website)  
240 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Physical Therapist, Owner
- **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care
- **Company Size:** 86% Small, 14% Medium

#### What Do G2 Reviewers Say About SPRY?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Spry, benefiting from its intuitive features and efficient functionality.
- Users commend **exceptional customer support** from Spry, enhancing usability and customization for their practices.
- Users praise Spry's **exceptional efficiency** , noting significant time savings in medical documentation and overall user-friendliness.
- Users commend Spry for its **exceptional customer support** , which significantly enhances their overall experience and practice efficiency.
- Users praise the **ease and automation of the billing process** , significantly enhancing efficiency and minimizing stress.

##### Cons

- Users face **frequent technical issues** with SPRY, including glitches and slow AI performance affecting their productivity.
- Users experience **slow performance** with SPRY, finding delays in AI note generation and frequent loading issues.
- Users report **data management issues** with SPRY, particularly in tracking claims and kiosk form populating.
- Users highlight the **limited features** of SPRY, particularly in tracking and follow-up workflows for claims and authorizations.
- Users occasionally face **software bugs** and slow loading times, though support is helpful in resolving issues.

#### What Are Recent G2 Reviews of SPRY?

**["Customizable Therapy Documentation with Built-In Billing"](https://www.g2.com/survey_responses/spry-review-13196770)**

**Rating:** 4.0/5.0 stars

_— Komal G._

[Read full review](https://www.g2.com/survey_responses/spry-review-13196770)

**["SPRY’s Dedicated Team and Human Support Make Onboarding a Breeze"](https://www.g2.com/survey_responses/spry-review-13211319)**

**Rating:** 5.0/5.0 stars

_— Jered H._

[Read full review](https://www.g2.com/survey_responses/spry-review-13211319)

### [Fusion by Ensora Health](https://www.g2.com/products/fusion-by-ensora-health/reviews)

Fusion by Ensora Health is a leading all‑in‑one EHR built specifically for occupational, physical, and speech therapists. Designed around the unique needs of pediatric practices, Fusion brings your entire workflow together in one place. From scheduling and patient charts to billing, documentation, and payments, it streamlines day‑to‑day operations so you can spend less time on administrative work and more time supporting stronger client outcomes. Fusion is built for pediatric therapy practices of any size - from solo providers to multi‑location clinics - and can be customized to match the specific needs of your practice, whether private or clinic‑based.

**Average Rating:** 4.5/5.0

**Total Reviews:** 45

#### How Do G2 Users Rate Fusion by Ensora Health?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 8.0/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 9.3/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 1.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Fusion by Ensora Health?

- **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands)
- **Company Website:** ensorahealth.com
- **Year Founded:** 2020
- **HQ Location:** Birmingham, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=01fa4bcdf95d2b8627e77b56559eb8a74b5b323c4b9bb5a8bfaab9e2a377e4c6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftherapy-brands%2Fmycompany%2F&secure%5Burl_type%5D=linkedin_company_website)  
406 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Speech Language Pathologist
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 81% Small, 19% Medium

#### What Do G2 Reviewers Say About Fusion by Ensora Health?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in Fusion, quickly adapting and navigating the software without complications.
- Users enjoy the **user-friendly interface** of Fusion, finding it easy to navigate and complete evaluations efficiently.
- Users appreciate the **exceptional customer service** and the software’s focus on pediatric therapy for seamless navigation.
- Users appreciate the **user-friendly interface** of Fusion, designed specifically for pediatric therapy with excellent support.
- Users benefit from the **billing efficiency** of Fusion, enjoying automatic submissions and timely evaluations with minimal effort.

##### Cons

- Users face **difficult navigation** with Fusion, struggling with complex reporting and cumbersome dropdown options that hinder efficiency.
- Users find the **navigation cumbersome** , struggling with slow pop-ups and limited functionality in claim processing.
- Users find **poor usability** in Fusion, citing complex invoicing and difficult-to-read patient statements.
- Users express frustration with the **slow performance** of Fusion, noting delays and system freezes during critical tasks.
- Users highlight **billing issues** in Fusion, noting challenges with report formatting and claim navigation complicating efficiency.

#### What Are Recent G2 Reviews of Fusion by Ensora Health?

**["User-Friendly and Easy to Navigate for Non-Techies"](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-13153350)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-13153350)

**["Clean, User-Friendly Layout That Makes Notes Easy to Draft and Save"](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-13138584)**

**Rating:** 5.0/5.0 stars

_— mariel m._

[Read full review](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-13138584)

#### What Are G2 Users Discussing About Fusion by Ensora Health?

- [What is Pediatric Therapy EMR used for?](https://www.g2.com/discussions/what-is-pediatric-therapy-emr-used-for)

### [Nextech EHR](https://www.g2.com/products/nextech-ehr/reviews)

Nextech is redefining what’s possible in specialty healthcare. As an award-winning technology partner for specialty practices and med spas, we deliver intelligent, connected solutions that streamline workflows, strengthen financial performance, and elevate patient experience. With more than 25 years dedicated to specialty practices, Nextech blends deep understanding with thoughtful innovation that reduces friction, simplifies complexity, and makes technology feel more intuitive for the people who use it. Our connected platform helps practices operate with confidence, create meaningful patient experiences, and stay ahead in a rapidly evolving healthcare environment. Our mission is to make specialty care more intelligent, more efficient, and easier for the people who deliver it, so providers can focus on patients, and practices can thrive.

**Average Rating:** 4.3/5.0

**Total Reviews:** 41

#### How Do G2 Users Rate Nextech EHR?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 9.2/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 9.4/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Nextech EHR?

- **Seller:** [Nextech](https://www.g2.com/sellers/nextech-2e0f1614-c674-4fee-898d-9813dbe6f98a)
- **Year Founded:** 1997
- **HQ Location:** Tampa, US
- **Twitter:** @NextechEMRPM  
717 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2bd521492aa5038c6362d9b3ad2bd3053a81557954c4eb2c9a76c41318dfa4e7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F216409%2F&secure%5Burl_type%5D=linkedin_company_website)  
595 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 68% Small, 29% Medium

#### What Do G2 Reviewers Say About Nextech EHR?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Nextech EHR to be **incredibly user-friendly** , ensuring a smooth transition and efficient daily use.
- Users appreciate the **user-friendly documentation** of Nextech EHR, facilitating smooth transitions and effortless daily use.
- Users appreciate the **user-friendly document management** of Nextech EHR, streamlining practice organization and eliminating paper charts.
- Users praise Nextech EHR for its **efficiency** , enabling smooth transitions and seamless daily use in managing practice.
- Users find the **user-friendly interface** of Nextech EHR enhances learning and eases daily practice management effortlessly.

##### Cons

- Users express frustration with **system instability** as Nextech EHR often experiences downtime from constant updates, causing inconvenience.
- Users find the **frequent downtime from updates** of Nextech EHR to be quite inconvenient for their workflow.

#### What Are Recent G2 Reviews of Nextech EHR?

**["Streamlined Organization with Easy-to-Learn Interface"](https://www.g2.com/survey_responses/nextech-ehr-review-11972869)**

**Rating:** 5.0/5.0 stars

_— Arleth G._

[Read full review](https://www.g2.com/survey_responses/nextech-ehr-review-11972869)

**["Excellent tool to keep EMR"](https://www.g2.com/survey_responses/nextech-ehr-review-11363196)**

**Rating:** 5.0/5.0 stars

_— David P._

[Read full review](https://www.g2.com/survey_responses/nextech-ehr-review-11363196)

### [athenaOne](https://www.g2.com/products/athenaone/reviews)

athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

**Average Rating:** 3.4/5.0

**Total Reviews:** 113

#### How Do G2 Users Rate athenaOne?

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.3/10)
- **Patient Workflow Management:** 8.1/10 (Category avg: 8.2/10)
- **Clinical Documentation:** 8.0/10 (Category avg: 8.5/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind athenaOne?

- **Seller:** [athenahealth](https://www.g2.com/sellers/athenahealth)
- **Year Founded:** 1997
- **HQ Location:** Watertown, MA
- **Twitter:** @athenahealth  
24,384 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff5bef9377c1c5649c78827ffc29fa2fc47bcfdeaebfb487ccc7f0920d9b343b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fathenahealth&secure%5Burl_type%5D=linkedin_company_website)  
8,948 employees on LinkedIn®
- **Ownership:** NASDAQ: ATHN

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 45% Small, 35% Medium

#### What Do G2 Reviewers Say About athenaOne?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-driven evolution and customization** of athenaOne, enhancing their workflows and reporting capabilities.
- Users find athenaOne to be **intuitive and easy to navigate** , enhancing their overall experience and efficiency.
- Users value the **top-notch API integration** of athenaOne, enhancing their practice's efficiency and flexibility.
- Users commend the **exceptional customer service** of AthenaOne, finding support to be knowledgeable and genuinely helpful.
- Users value the **user-friendly templates** of athenaOne, enhancing efficiency in scheduling and communication with colleagues.

##### Cons

- Users find **inadequate reporting** in athenaOne that complicates tasks and hinders efficient documentation.
- Users struggle with a **high learning curve** , finding the interface clunky and time-consuming for documentation tasks.
- Users express frustration over **poor customer support** , with slow responses from the athenaOne help desk impacting their experience.
- Users face significant **billing issues** , leading to frustration with documentation and overall inefficiency in the system.
- Users find the **reporting process inefficient** , struggling with complexity and limited user access to necessary reports.

#### What Are Recent G2 Reviews of athenaOne?

**["Easy-to-Navigate EHR with Quick Access to Key Information"](https://www.g2.com/survey_responses/athenaone-review-12619892)**

**Rating:** 5.0/5.0 stars

_— kelly b._

[Read full review](https://www.g2.com/survey_responses/athenaone-review-12619892)

**["All-in-One EMR With Great Defaults and Affordable Pricing"](https://www.g2.com/survey_responses/athenaone-review-13201539)**

**Rating:** 4.0/5.0 stars

_— Daniel W._

[Read full review](https://www.g2.com/survey_responses/athenaone-review-13201539)

#### What Are G2 Users Discussing About athenaOne?

- [What are the benefits and challenges of using athenaOne for healthcare practice management?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-athenaone-for-healthcare-practice-management)
- [What is Athena health system?](https://www.g2.com/discussions/what-is-athena-health-system)
- [What is Athena EHR?](https://www.g2.com/discussions/what-is-athena-ehr)
- [What is Athena electronic medical records?](https://www.g2.com/discussions/what-is-athena-electronic-medical-records)
- [What are the benefits of using athenahealth?](https://www.g2.com/discussions/what-are-the-benefits-of-using-athenahealth)

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[Browse EHR Themes](/categories/ehr/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Electronic health records (EHR), also known as electronic medical records (EMR), are real-time digital versions of patient medical information. EHR software allows medical professionals across multiple health care organizations to access, input, and adjust patient data. It also allows patients to log on to their own profiles so that they can stay up to date on their own medical record. Since EHR software is designed to share information with multiple health care providers, like pharmacies and laboratories, a patient’s profile can have information from all of the professionals involved in the patient’s care. When medical professionals use an EHR, they have a more holistic view of the patient’s health and will be able to more effectively serve their patients. EHRs can integrate with several different types of software such as practice management software, billing systems, medical scheduling, and more.

To qualify for inclusion in the Electronic Health Record category, a product must:

- Record and track patient data in real time.
- Have functionality across multiple health care providers.
- Allow patients to log in to view their own profile.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f5ec38819ec63e0300ec332389d402e5/modmed.png "Product Avatar Image")](https://www.g2.com/products/modmed/reviews)[ModMed](https://www.g2.com/products/modmed/reviews)[4.5/5(362)](https://www.g2.com/products/modmed/reviews) | Specialty-specific EHR with integrated practice billing | "Easy-to-Use, Dependable EHR That Keeps Documentation Efficient" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Product Avatar Image")](https://www.g2.com/products/epic/reviews)[Epic](https://www.g2.com/products/epic/reviews)[4.2/5(938)](https://www.g2.com/products/epic/reviews) | Cross-facility clinical documentation with Care Everywhere | "Epic Review" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_df20c82d070e5b28b07d3d92b13284c4/carepatron.jpg "Product Avatar Image")](https://www.g2.com/products/carepatron/reviews)[Carepatron](https://www.g2.com/products/carepatron/reviews)[4.5/5(719)](https://www.g2.com/products/carepatron/reviews) | All-in-one EHR with AI-assisted clinical documentation | "User-Friendly, Customizable Forms That Fit Our Agency" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image")](https://www.g2.com/products/eclinicalworks/reviews)[eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews)[3.7/5(158)](https://www.g2.com/products/eclinicalworks/reviews) | Ambulatory EHR with customizable clinical documentation | "Versatile EHR for Clinical Operations, Care Coordination, and Population Health" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_073348254bbfbc3001cb4a3c2504477d/pointclickcare-skilled-nursing-platform.jpg "Product Avatar Image")](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews)[PointClickCare Skilled...](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews)[4.5/5(17)](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) | Point-of-care documentation for skilled nursing workflows | "One of the Most User-Friendly EHRs—Easy Imports and All-in-One Access" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_83e32754048cef46ee56b61e606f6c13/nextgen-healthcare-ehr.png "Product Avatar Image")](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)[NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)[3.7/5(175)](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) | Customizable multi-specialty EHR with integrated billing | "NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_073348254bbfbc3001cb4a3c2504477d/pointclickcare-senior-living-platform.jpg "Product Avatar Image")](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews)[PointClickCare Senior...](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews)[4.2/5(26)](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) | LTC resident charting with real-time care coordination | "Centralized, User-Friendly Solution for Resident Management" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6127d489f882cc1dac1ce514d11e679e/practice-better.png "Product Avatar Image")](https://www.g2.com/products/practice-better/reviews)[Practice Better](https://www.g2.com/products/practice-better/reviews)[4.7/5(300)](https://www.g2.com/products/practice-better/reviews) | All-in-one EHR with wellness-practice automations | "Great All In One Product- it allows me to see my clients, bill, communicate, and keep track of all notes in one place making it very easy" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9ea97490ddd1756db33624254b06187d/ehryourway.png "Product Avatar Image")](https://www.g2.com/products/ehryourway/reviews)[EHRYourWay](https://www.g2.com/products/ehryourway/reviews)[4.7/5(338)](https://www.g2.com/products/ehryourway/reviews) | Fully customizable behavioral health documentation workflows | "Extremely Helpful and Time-Saving EHR with Minimal Issues" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_427897322cf2c985665cd741edd2a9c3/pabau-practice-management.png "Product Avatar Image")](https://www.g2.com/products/pabau-practice-management/reviews)[Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews)[4.7/5(318)](https://www.g2.com/products/pabau-practice-management/reviews) | Paperless clinical EMR with end-to-end automation | "Powerful Automation That Cuts Admin—Great Onboarding and Ongoing Support" |

* * *

Show More

### EHR Topics

- [What is EHR Software?](#what-is-ehr-software)
- [Why Use EHR Software?](#why-use-ehr-software)
- [Who Uses EHR Software?](#who-uses-ehr-software)
- [Kinds of EHR Software](#kinds-of-ehr-software)
- [EHR Software Features](#ehr-software-features)
- [Trends Related to EHR Software](#trends-related-to-ehr-software)
- [Potential Issues with EHR Software](#potential-issues-with-ehr-software)
- [Software and Services Related to EHR Software](#software-and-services-related-to-ehr-software)

[
### EHR Topics
 Expand/Collapse ](#)
- [What is EHR Software?](#what-is-ehr-software)
- [Why Use EHR Software?](#why-use-ehr-software)
- [Who Uses EHR Software?](#who-uses-ehr-software)
- [Kinds of EHR Software](#kinds-of-ehr-software)
- [EHR Software Features](#ehr-software-features)
- [Trends Related to EHR Software](#trends-related-to-ehr-software)
- [Potential Issues with EHR Software](#potential-issues-with-ehr-software)
- [Software and Services Related to EHR Software](#software-and-services-related-to-ehr-software)

## Learn More About EHR Software

### What is EHR Software?
 

An EHR promises efficiency within a health care organization. Doctors, nurses, and other medical professionals are already run ragged on a minute-by-minute basis; moving from a paper-based environment to a cloud-based one is a boon. This is especially true if the latter exists within HIPAA-determined parameters that help a hospital, clinic, or practice adhere to industry regulation.

 

Additionally, within the past year and a half, monolith enterprises have been either dipping their toes into or fully diving into the world of EHRs. A quick summary: Amazon has created 1492, a lab dedicated to researching and innovating health care tech. Apple has taken its Health mobile app and turned the volume way up via its Apple Health Records product, which aggregates patient data. Google has released an open-source API that facilitates the sharing of health care data and the interoperability of health care systems.

 

This is all to say that the EHR scene is popping more than ever. It’s no longer a question of “is it worthwhile to implement such a costly system?" and more a question of “which EHR can stand up to and best adapt to disruptive technology?"

 

### Why Use EHR Software?
 

Without question, hospitals and medical organizations can benefit from implementing an EHR.

 

A few of the advantages of using EHRs include:

 

**Better quality of care for patients –** EHRs provide health care organizations and professionals accurate and complete patient data, which can be updated easily and quickly. EHRs can also reduce medical errors, in direct contrast to manually inputted patient data. That increase in accuracy helps providers more effectively diagnose patients. EHRs also improve patient and physician interaction and communication.

 

**Centralization of patient data –** The data within and purpose of EHRs go beyond so-called "standard" clinical data. EHRs provide hospitals and clinics with dynamic, comprehensive patient-centered records that help health care professionals avoid a siloed, one-appointment-at-a-time overview of their patients. Those records allow more in-depth evaluation, which in turn facilitates more accurate diagnoses.

 

**Reduction of paperwork –** Paperless EHR platforms significantly reduce the time and energy spent on manually filling out and processing forms. EHRs streamline and automate routine administrative duties, which in turn translates to increased efficiency and more focused patient care.

 

**Secure sharing –** EHRs equip hospitals and practices with the ability to securely share patient information, data, and history with patients, other clinicians, and potentially other health care organizations. The strength of an EHR lies in its ability to integrate patient information from multiple sources, allowing better and more timely decision-making, particularly in critical situations.

 

**Coordination —** An EHR’s digital records enables the coordination and collaboration of clinicians across specialties, disciplines, and facilities. Multiple care providers can access a patient’s records, regardless of location. Those records have the capacity to be updated in real time.

 

**Improved charting and documentation practices —** Unlike the stereotypical "doctor’s handwriting" joke, EHRs promote legible and complete documentation. They also streamline coding and billing practices so doctors and physicians can better and more easily follow up with patients. Utilizing an EHR can result in reduce

 

**Improved patient/population health –** Most, if not all, EHRs come equipped with patient portals and patient comms. With those two elements, EHRs naturally increase patient interaction, cooperation, and transparency with their physician and health care organization. An EHR helps health care professionals spend less time filling out forms, and more time on actually providing patient-focused care.

 

**Efficiency throughout the organization —** EHRs reduce redundancy and lower administrative costs by streamlining and optimizing internal workflows. Features such as integrated scheduling (to progress notes and insurance claims) can result in decreased paperwork, quick access to patient data, and a way to identify and address any operational problems.

 

### Who Uses EHR Software?
 

Medical professionals—doctors, physicians, primary care physicians, solo practitioners, clinicians, and nurses—utilize EHR software to automate manual processes and improve patient care. The main benefits of medical staff and institutions leveraging EHRs are outlined above. Enterprise hospitals experience the most value from EHRs, because they have the resources and finances to ensure the deployment and organization-wide implementation of such a system. However, while smaller-sized clinics and practices may struggle with either the cost of an EHR or the capability to get the most out of an EHR, they’re not completely out of the running as users.

 

### Kinds of EHR Software

EHRs can be split up between on-premise, cloud, and (rarely) hybrid cloud offerings. Mobile applications, available through iOS and Android, are also becoming more and more regular and expected. Another factor that can contribute to different "kinds" of EHR software is the size of the practice or organization that will deploy the EHR. (Aside from solo practitioner/small clinic and enterprise hospitals, however, right now, there are not more granular determinations of EHRs. The EHR industry has not reached the point where specialty-specific platforms are available for mass purchase and implementation.)

However, as defined by G2 Crowd, EHRs are also known as EMRs. As such:

**EHR vs. EMR –** While EHR and EMR can be, and are, used interchangeably by vendors, a few nuances do exist between electronic _health_ records and electronic _medical_ records. (Notably, for health care professionals and organizations to participate in Medicare/Medicaid Incentive Programs, they must use certified _EHR_ technology.)

Both EHRs and EMRs reduce medical errors, provide instant and real-time access to updated patient information, simplify charting, and increase productivity. Smaller practices’ requirements and needs are usually satisfied by an EMR, especially when it includes familiar EHR components such as billing and e-prescription.

In a nutshell, EMRs are digitized paper charts. They contain notes and information, collected by and inputted by health care professionals. Those same professionals will double back to that collected data for patient diagnosis and treatment. Obviously, EMRs are more valuable than paper records because they allow the tracking of patient data over time and a concerted focus on improving a patient’s overall health care quality. EHRs go beyond that collection and analysis of clinical data. EHRs provide a centralized hub of patient data and history that can, ideally, be shared with any and all interested (professional and relevant) parties. For example, once a patient’s records and authorization are nestled into an EHR, it can follow that patient from specialist/clinician to hospital (regardless of location) to acute care to nursing home.

**Personal health records –** There is also a new strain of EHRs out there: _personal_ health records. According to EHR Intelligence, personal health records, also known as PHRs, “contain the same types of information as EHRs—diagnoses, medications, immunizations, family medical histories, and provider contact information—but are designed to be set up, accessed, and managed by patients." This goes beyond the patient portal that resides within an EHR. It seems as if PHRs facilitate even more patient engagement, allowing patients to maintain and manage their own health information. Similarly to EHRs, PHRs gather and centralize information from a multitude of sources.

### EHR Software Features

**Billing –** An EHR will either offer an in-platform billing solution or the ability to integrate with third-party billing, invoice, or [payment gateway tools](https://www.g2.com/categories/payment-gateway). If your chosen EHR bundles in billing capability, then it should facilitate the creation of bills and invoices that the provider can send to patients. Additionally, some billing modules simplifies the checking of patients’ insurance for coverage.

**Charting –** Charting is a vital part of physicians’ and nurses’ day-to-day duties, which EHRs acknowledge. Most, if not all, EHRs facilitate real-time, non-distracting charting that will ensure accurate and the timely completion of charts. Your organization should look for EHRs that either allow for charting on mobile devices and tablets, or come equipped with (customizable) templates. Some solutions feature dictation capabilities.

**Documentation –** Documentation is crucial for physicians and doctors to track patient progress and note diagnoses. EHRs help medical professionals easily note exam findings, treatment codes, and other discoveries from a patient appointment. In turn, software that simplifies and streamlines the documentation process—either via templates, dictation and transcription, or plug-and-chug note-taking—helps providers and physicians get access to and leverage patient data and history.

**Reporting –** Most EHRs integrate with practice management solutions. However, standalone EHRs themselves can provide health care organizations with real-time clinical and financial data, as well as reports on overall practice performance.

**Data sharing –** EHRs go beyond the simple collection and tracking of patient data. EHRs provide organizations with the ability to communicate patient information across internal systems, departments, specialties, and even other clinics and practices. EHRs help eliminate the time manually spent on entering, re-entering, and sharing patient information.

**Patient portal –** Effective patient relationship management is a key part of EHRs. That includes streamlining patient communications as well as providing patients with a portal that will help them stay engaged pre- and post- hospital or clinic visit. An effective patient portal gives users access to information such as recent doctor visits, discharge and lab results summaries, medications tracking, patient scheduling, and online payments.

#### Additional EHR Software Features

**E-prescribing –** Some EHRs come equipped with an e-prescription module. E-prescribing allows physicians to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients’ drug histories. Some e-prescription modules will even provide health care organizations with a database of drug inventory.

**Cloud hosting –** Beyond the promise of unwavering security, on-premise EHRs falter when it comes to the convenience of cloud-hosted EHRs. A cloud-hosted EHR provides users with (ideally 24/7) remote access to records, which is crucial to bettering both physician ability to perform and their relationships with patients. Additionally, cloud-based EHRs come equipped with encryption, providing a measure of security for your organization.

**Lab integration –** Lab integration is an optional feature of EHRs but important if your practice or clinic is dependent on labs and lab results. Lab integration provides your organization with two-way communication, access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

### Trends Related to EHR Software

**Improved patient engagement —** EHRs generally come equipped with patient portals, which encourage self-service activity. Portals are becoming more and more comprehensive, allowing patients to become fully engaged with hospital services and online physician interaction. The upside of such improved patient engagement translates into a better flow of data and information, improved care coordination on the physicians’ and institutions’ sides of things, and more accurate population health measures.

**Blockchain —** [Blockchain](https://www.g2.com/categories/blockchain) technology and its capability to ensure security and an encrypted audit chain is already well known within the finance and cryptocurrency sectors. In the health care industry, blockchain can better store and safely share medical records as well as equip hospitals with the tools to protect themselves from hackers and malware breaches. What EHR architects will need to do now is anticipate and design the platforms to incorporate such technology.

**IT talent —** Some EHRs ship consultants and implementers to the hospitals that invest in their platforms. However, that’s only a temporary IT presence. If a hospital or practice wants to reap the full benefits of their EHR systems or handle any technology issues that may arise, then they need to have a qualified IT presence permanently on staff or readily available as an outsource.

**Strides in** [**artificial intelligence**](https://learn.g2.com/trends/embedded-ai) **—** In the health care sector, AI goes beyond just automation. AI can be applied to the existing technology and processes for diagnoses, medical imaging, clinical decision-making, population health analytics, and admission and readmission algorithms. Additionally, AI has the potential to thwart claims processing fraud that impacts healthcare costs.

**Telehealth —** Telehealth is the result of "digital health," which is the intersection of prevalent mobile device use and health care diagnosis and access. Telehealth takes communications technology such as mobile phones, video conferencing, etc., and works to provide health care services to anyone who can use those platforms.

**Wearable devices —** It’s not just health care providers that are taking advantage of the plethora of health data that patients input into their various wearable devices. Those device makers themselves are embracing their ability to impact the medical records industry.

### Potential Issues with EHR Software

The biggest and most well-documented issues with EHRs are their usability, interoperability, and risk of cybersecurity breaches.

**Usability –** Health care professionals have long complained that EHRs are difficult to grasp and utilize effectively, and that complaint is still a valid issue today. Doctors, physicians, nurses, and therapists are always on the edge of being burned out. EHRs are supposed to make their lives easier, but not if the platforms are clunky, difficult to maneuver, or refuse to play nice with existing workflows.

**Interoperability –** However, the more interesting issue with EHRs is their interoperability, or, the ability for health care systems to effectively “talk" to each other. After all, if an EHR is supposed to help practices and hospitals draw a complete picture of their patients, then it has to have a proactive ability to centralize information from a variety of sources. That means that EHRs must be able to communicate and align with other information systems that exist within a health care organization. (This is a major challenge for EHRs.) Additionally, interoperability extends beyond systems; health care professionals are humans, after all, and are subject to their own biases and perceptions of the world. EHRs should provide them with an objective solution that helps transmit and share patient data across an organization. When EHRs generate templates or reports that can be misrepresented or wrongly digested, that’s a problem.

**Cybersecurity breaches —** EHRs must be able to withstand and work alongside implemented cybersecurity measures. Regardless of whether the chosen EHR is an on-premise platform or hosted in the cloud, breaches must be proactively dealt with by health care institutions.

### Software and Services Related to EHR Software

[**Medical billing**](https://www.g2.com/categories/medical-billing) **—** Billing, invoicing, insurance claims and coverage check-ups, and payment notifications are regular aspects of practices and hospitals. EHRs can either integrate with standalone medical billing solutions, partner with medical billing vendors, or bundle medical billing features into their platforms.

[**Practice management**](https://www.g2.com/categories/practice-management) **,** [**Medical practice management**](https://www.g2.com/categories/medical-practice-management) **—** EHRs either integrate with practice management solutions or offer features that help simplify overall practice management and administrative duties.

[**Medical scheduling**](https://www.g2.com/categories/medical-scheduling) **—** Patient-facing and internal-facing scheduling solutions help a health care organization stay organized and aware of any gaps in human resources. Additionally, medical scheduling software provides a health care-specific [online appointment scheduling](https://www.g2.com/categories/online-appointment-scheduling) solution for a clinic or practice.

[**Pharmacy**](https://www.g2.com/categories/pharmacy) **—** If necessary, a doctor or physician will prescribe patients with medication or drugs. Two-way communication with pharmacies that align both organizations with patient needs, allergies, or drug history, is helpful.

[**LIMS**](https://www.g2.com/categories/lims) **—** LIMS manages, tracks, and reports on laboratory data. For health care practices and clinics that are very lab-dependent, they can take advantage of the natural intersection between lab information management systems and health care information management systems.

[**Radiology**](https://www.g2.com/categories/radiology) **—** Health care institutions with radiology departments use radiology software to manage medical imaging. Radiology software improves the productivity of radiologists.

[**Visitor management**](https://www.g2.com/categories/visitor-management) **—** Many clinics and practices provide kiosks to streamline the process of patient check-ins. Visitor management software can be installed on an existing computer on a receptionist’s desk or in a self-service kiosk. Visitor management software helps make the visitor sign-in process more efficient and accurate, as well as stores visitor information in a database.