I like that with Epic more of the patient information is integrated in one place and that has improved patient care because we have access to more information and more recent information as opposed to needing to request a bunch of records separately. This has improved our workflow and allowed us to provide more comprehensive care to patients because we have more information. I also like that with epic the patient can see their results and their charts which can ease their mind when it comes to concerns and can help them be able to provide info to specialists/loved ones. Review collected by and hosted on G2.com.

I dislike the version of epic that our company is using. While it is nice that patients can see their charts, sometimes it is not a good thing because some results can appear to be very concerning when in reality the medical terminology used in the results is just scary and not that serious. I also dislike that in epic there are many ways to do one thing and that has caused confusion with training and with learning information for staff. It would be nice if it was as user friendly as the other version of epic the hospitals in our city use. Review collected by and hosted on G2.com.

Using Epic, I was able to see all the information when it comes to patient records. It also provides good management of patient medications and prescriptions, and it gives me the opportunity to also verify insurance eligibility while scheduling.

All that I need is in EPIC, I can also see patient referral and faxed them using EPIC.

Another thing that I love is that EPIC is already with MyChart which has given me the opportunity by letting them know about it Review collected by and hosted on G2.com.

One thing I don’t really love is that, at times, the platform can feel a bit overwhelming for new users because there are so many features and navigation options.

EPIC is very good and reliable overall, but improving and simplifying certain workflows could make some tasks faster and easier for us.

Also, the price feels a little high. Review collected by and hosted on G2.com.

Epic is a wonderful software for medical billing. Multiple claims can be reviewed at once, and the document review and print features are very useful. The UI is also good, which makes the overall experience smoother. Review collected by and hosted on G2.com.

The initial loading time is quite high, and the theme feels less polished than I expected. Review collected by and hosted on G2.com.

It’s user-friendly and admin-friendly once you get the hang of how to use it. From an IAM perspective the building of templates can be easy also - long as each department tells us whats needed. Review collected by and hosted on G2.com.

Depends upon the subscription/template you have been assigned, you may be missing some tabs or access such as log out button. Editing the blueprint can be very challenging if it's old or the user has multiple roles. Review collected by and hosted on G2.com.

Comprehensive patient record management across inpatient and outpatient settings.

Excellent interoperability with other systems, making care transitions smoother.

Strong decision-support tools that improve clinical accuracy.

Customizable dashboards and templates tailored for specialty needs.

Secure, reliable, and regulatory-compliant with frequent updates.

Patient portal (MyChart) enhances patient engagement and communication. Review collected by and hosted on G2.com.

User interface can be overwhelming and unintuitive, especially for new staff.

Requires extensive training before users feel comfortable.

System performance can slow during high-volume usage.

Customization is powerful but often requires IT intervention.

Cost of licensing and maintenance is high, especially for smaller organizations.

Alerts can be excessive, leading to “alert fatigue.” Review collected by and hosted on G2.com.

Working for medical records is the best and fastest resource for obtaining medical records. It’s very effective and makes the process straightforward. Review collected by and hosted on G2.com.

Sometimes can't pick all records with a lot of media Review collected by and hosted on G2.com.

At my previous employer we used u chart and in my current employer we use epic ride . Review collected by and hosted on G2.com.

Software is useful and resourceful and efficient . Review collected by and hosted on G2.com.

EPIC is probably the best EMR I have ever used. I worked with it for around three years and found it to be very intuitive, as well as a powerful solution that is friendly to both patients and nurses. Review collected by and hosted on G2.com.

I have no complaints about EPIC. I consider it to be an excellent product. Review collected by and hosted on G2.com.

This program is def top of the line in every way possible! Review collected by and hosted on G2.com.

A lot of classes/sims. It is very advanced so classes were necessary but ran into daily work time. Review collected by and hosted on G2.com.

Epic allows for complete documentation of a patient’s medical history, lab results, medications, procedures, and visit notes, all in one unified platform. With Epic's Care Everywhere feature, patient data can be securely exchanged with other healthcare providers who also use Epic or compatible systems, improving continuity of care. Review collected by and hosted on G2.com.

New users often find Epic complex at first. Initial training is essential, and it can take time to master the workflows. Review collected by and hosted on G2.com.