--- title: ThunderTix Reviews meta\_title: 'ThunderTix Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 48 reviews by the users' company size, role or industry to find out how ThunderTix works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 48 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- # ThunderTix Reviews & Product Details Visit Website ThunderTix is a cloud-based ticketing, box office, and venue management platform built for theaters, performing arts organizations, live music venues, schools, museums, attractions, and other live event organizations. Designed for both general admission and reserved seating events, ThunderTix helps teams manage ticket sales, season subscriptions, flex passes, memberships, donations, merchandise, concessions, volunteers, patron relationships, reporting, and event marketing from one centralized system. Unlike ticketing platforms that take a percentage of every sale, ThunderTix offers predictable subscription-based pricing and gives organizations more control over their revenue, patron data, fee structure, and buyer experience. Venues can sell tickets online, in person, or by phone while managing multiple events, spaces, ticket types, access levels, discounts, and seating configurations from a single administrative dashboard. ThunderTix supports a wide range of event formats, including single performances, recurring events, timed entry, seasonal programming, classes, camps, tours, concerts, fundraisers, and multi-venue operations. Organizations can create branded public event pages, customize checkout messaging, offer promo codes, collect survey responses, manage automated waitlists, and allow customers to complete purchases without requiring them to create an account. For reserved seating venues, ThunderTix includes interactive seating charts, season subscription tools, seat holds, accessible seating options, and flexible seat management for box office teams. For general admission events, venues can manage capacity by date, ticket type, or performance, making the platform equally useful for small theaters, museums, guided tours, school productions, and larger performing arts centers. Beyond ticketing, ThunderTix includes integrated patron CRM tools that help organizations track purchase history, donations, memberships, gift cards, communication history, and customer records. Built-in email tools support event reminders, post-event follow-up, and patron engagement, while reporting tools help teams understand sales trends, revenue, attendance, donor activity, and operational performance. ThunderTix also includes tools for front-of-house and operational teams, including barcode scanning, mobile ticketing, volunteer scheduling and time tracking, merchandise and concessions sales, inventory tracking, and gift card management. These features help organizations reduce reliance on disconnected third-party systems while giving box office, marketing, development, and front-of-house teams access to shared patron and event data. ThunderTix continues to expand its platform with AI-powered tools, including AI-assisted event description generation, AI social marketing support, and an MCP connector that allows organizations to use natural language queries with their ThunderTix data. These capabilities help venues work more efficiently, surface insights faster, and connect ticketing operations to emerging AI-assisted workflows. Public-facing event pages are automatically translated into Spanish for users whose browsers are set to that language. The administrator interface is currently available in English. ThunderTix is especially well-suited for organizations that want a full-featured ticketing system without giving up control of their pricing, patron relationships, or customer experience. With flexible event management tools, integrated CRM and operational features, modern AI-enabled capabilities, and hands-on support, ThunderTix helps live event organizations manage the full event lifecycle from setup and sales to check-in, reporting, and long-term patron engagement. * * * Product Website ThunderTix Seller [ThunderTix](https://www.g2.com/sellers/thundertix) Discussions [ThunderTix Community](https://www.g2.com/products/thundertix/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Stacy Chapman (Transforming the box office from chaos to calm! Helping venues to cut expenses and increase revenue.) Show More ## Pricing Pricing provided by ThunderTix. ### GENERAL ADMISSION Starting at $20.00 20 Tickets Per Month [ View More Pricing Information ](https://www.g2.com/products/thundertix/pricing) ## ThunderTix Integrations (16) What do users say about integrations? Verified by ThunderTix [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Authorize.net ](https://www.g2.com/products/authorize-net/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Constant Contact ](https://www.g2.com/products/constant-contact/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Tag Manager ](https://www.g2.com/products/google-tag-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mailgun ](https://www.g2.com/products/mailgun/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mailjet ](https://www.g2.com/products/mailjet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Moneris Gateway ](https://www.g2.com/products/moneris-gateway/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Square Payments ](https://www.g2.com/products/square-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Square Point of Sale ](https://www.g2.com/products/square-point-of-sale/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe ](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twitter API ](https://www.g2.com/products/twitter-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zebra ](https://www.g2.com/products/zebra/reviews) Show More LW Liora W. Lifestyle Director Small-Business (50 or fewer emp.) 8/8/2025 "ThunderTix Makes My Job Easier!" 5/5 What do you like best about ThunderTix? Not only is ThunderTix easy to use, their team is truly there for you! It's always scary to try something new, but their customer support is top notch with the answers you need with lightning fast responses. They will walk you through any process step by step, as well as provide useful links and directions. Their in-person/Zoom instruction is a valuable tool, and they also listen when you have ideas or suggestions. They have gone out of their way to make their users feel like they are part of a community. The platform itself is very user friendly and practical. which makes organizing my events easier and more efficient. Not only is it easy for me to use behind the scenes, but my ticket buyers find it easy to use as well! Review collected by and hosted on G2.com. What do you dislike about ThunderTix? I have researched many other platforms, and none of them are perfect, but ThunderTix checks the most boxes for what I need. There are a few things I would change, but they have a way to communicate and share my suggestions and ideas. Hopefully, they will be implemented. Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? I need a way to easily sell tickets to events that is also easy for the buyer to use. They offer multiple ways to sell tickets, including packages and individual sales. I can include surveys and other items for sale. It also provides user-friendly location to view and purchase tickets to multiple events at once. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justice P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justice P.") JP Justice P. Box office and Patron Services Director Small-Business (50 or fewer emp.) 1/14/2026 "Seamless Interface and Outstanding Support Team" 5/5 What do you like best about ThunderTix? The interface is seamless! It's very easy to use, but the best part is the Thundertix team. They are extremely helpful and sweet. Review collected by and hosted on G2.com. What do you dislike about ThunderTix? It's hard for me to think of something I dislike about Thundertix. I guess I wish I could edit the Seating charts myself, and make changes. Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? It's where I create the ticketing infrastructure for 90% of our events. It makes it very easy! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 2/4/2016 "We have been using Thundertix for several years" 5/5 What do you like best about ThunderTix? We find that our customers can use ThunderTix easily. It does all of the functions that we need it to do. Review collected by and hosted on G2.com. What do you dislike about ThunderTix? I don't know how to change the color of fonts on the screens. Too often, the print is gray, and I cannot see it. That makes it hard for me to complete some transactions. The other thing that happens, that is strange is sometimes when customers type in their flexpass number correctly, Thundertix doesn't recognize it. I tell them to swipe, copy, paste and then it works---if they can do that. Otherwise, I need to get involved. Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? We are encouraging our patrons to purchase their tickets online because getting a retail box office is difficult. The process is getting easier for our patrons. Review collected by and hosted on G2.com. Show More 7/11/2025 Validated ReviewerSource: Organic MB Monica B. Chorus Manager Small-Business (50 or fewer emp.) 10/21/2024 "ThunderTix is easy to use and will make your life easier" 5/5 What do you like best about ThunderTix? I like the dashboards with ThunderTix where you can pull reports of various kinds. We used ours to help build a database where we can send postcards to our customers to let them know about upcoming concerts. Review collected by and hosted on G2.com. What do you dislike about ThunderTix? It was a little hard to figure out how to use all of the various features, but once you catch on it's really intuitive. Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? We use ThunderTix for our ticketing for our three concerts we have per year. It's great because you can set up the concerts WAY in advance and not have to worry about doing them each month. Then ThunderTix sends you daily emails to tell you how many people have purchased tickets each day or made donations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![John S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John S.") JS John S. Set Designer Small-Business (50 or fewer emp.) 5/2/2022 "ThunderTix is great" 5/5 What do you like best about ThunderTix? The ability to host ticketing directly on our site. Lots of box office options. The support team is very responsive. It's intuitive and easy to setup events. Review collected by and hosted on G2.com. What do you dislike about ThunderTix? It's not cheap, but I think it's competitive with other services. There are additional charges for setup. Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? Provides ticketing support. Review collected by and hosted on G2.com. Show More 2/14/2025 Current UserValidated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 1/22/2025 "Thundertix for a small theater" 5/5 What do you like best about ThunderTix? Ease of use; has all of the features a small historic theater needs; personal response to questions when I have them Review collected by and hosted on G2.com. What do you dislike about ThunderTix? Have not found a downside; due to lack of time I have not figured out whether I can, and how to, access ThunderTix via my phone - that would a nice feature to use, if it exists. Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? Tracks RSVPs or ticket purchases, allows patron self-service for tickets, provides event reminders, generates event settlement reports, have automatic fee/tax options Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bob F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bob F.") BF Bob F. Small-Business (50 or fewer emp.) 1/4/2024 "ThunderTix: full-featured solution with outstanding support!" 5/5 What do you like best about ThunderTix? We run a community-supported literacy based non-profit in northeast Florida. We have a handful of events a year, from a 400-guest gala fund-raiser to a 100-person luncheon. We have been happily using ThunderTix for nearly 4 years as a replacement for Eventbrite. The solution is very flexible and versatile. It was implemented quickly, and we use it frequently (over 8 months of our fiscal year). ThunderTix has handled each of our reservation and ticketing requirements with ease, and scales to the needs of a larger/more complex organization. When we have needed support, it has been timely, very helpful, and accurate. The pricing is well-in line with our budget, and the solution delivers great value. We have integrated ThunderTix to BrainTree using their built-in support and also into Google Tag Manager. All in all, this is an outstanding solution that continues to evolve, meet our needs, and helps us grow our organization. Review collected by and hosted on G2.com. What do you dislike about ThunderTix? ThunderTix changed their pricing model recently, which many technology vendors have done. We were not notified in advance, but the change was not significant enough to cause us heartburn. It would be nice if we received more communications from them. Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? Revenue management and reserved-seating ticketing for our fundraising and literacy events. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Katie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie H.") KH Katie H. Small-Business (50 or fewer emp.) 1/24/2024 "Great Price Point with many features for Ticketing" 4/5 What do you like best about ThunderTix? As a small theater, we love the price point. We also love that they take customer service seriously and get back with us quickly and efficiently. Review collected by and hosted on G2.com. What do you dislike about ThunderTix? Sometimes Thundertix is a little behind when it comes to innovation in the ticketing world. Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? The majority of ticketing softwares available are extremely overpriced. Thundertix solves this problem, and allows us the venue, to hold onto more of our profits. We are a non-profit music theater, so because of this price point we are able to donate far more money to charities because Thundertix is reasonably priced. They are also willing to grow and change, they listen to their customer, and work with us to make Thundertix meet our unique ticketing needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AF Alana F. Assistant Manager Northtown mall Small-Business (50 or fewer emp.) 6/19/2024 "Great Customer Service" 5/5 What do you like best about ThunderTix? The whole operation is easy to deal with and the employees are a pleasure to work with. Review collected by and hosted on G2.com. What do you dislike about ThunderTix? I don't have any real negative comments. I keep coming back for my special events because it works for me. Getting daily sales reports take only 30 seconds! Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? It makes ticket sales SIMPLE! Takes care of the tax issues at the sale. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DH Dan H. Small-Business (50 or fewer emp.) 2/12/2024 "Great Ticketing Solution for everything" 5/5 What do you like best about ThunderTix? We love that it incorporates seamlessly into our website, and we have both options of selling online 24/7 as well as selling printed tickets in person at our box office. Review collected by and hosted on G2.com. What do you dislike about ThunderTix? there is a bit of a learning curve to setting your business up, but once that is complete it is pretty straight forward. Review collected by and hosted on G2.com. What problems is ThunderTix solving and how is that benefiting you? to be able to sell reserved seating easily for all of our performances in our space. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about ThunderTix? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ThunderTix ](https://www.g2.com/products/thundertix/discussions/new) GU Guest User What is ThunderTix used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-thundertix-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity about 6 years ago What options do I have for ticket delivery? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/ticket-delivery) [ View all Discussions ](https://www.g2.com/products/thundertix/discuss) ## Pricing Options Pricing provided by ThunderTix. ### GENERAL ADMISSION Starting at $20.00 20 Tickets Per Month ### RESERVED SEATING Starting at $25.00 20 tickets Per Month ### WHITE GOLVE Starting at $175.00 100 ticket Per Month [ View More Pricing Information ](https://www.g2.com/products/thundertix/pricing) ThunderTix Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b828d46989730740b08bd23f66e27db/eventbrite.png "Product Avatar Image") Eventbrite 4.3/5(915) [ Compare Now ](https://www.g2.com/compare/eventbrite-vs-thundertix) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a419375e86b58bac227345eb18fb5e84/audienceview-professional.png "Product Avatar Image") AudienceView Professional 4.3/5(87) [ Compare Now ](https://www.g2.com/compare/audienceview-professional-vs-thundertix) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_24d6741cade163b168d6e57be93d3092/eventzilla.png "Product Avatar Image") Eventzilla 4.4/5(166) [ Compare Now ](https://www.g2.com/compare/eventzilla-vs-thundertix) ##### ##### ThunderTix Features Registration Event creation User registration process Payment processing Marketing and Communications Event website creation Email automation Email customization Platform Performance and reliability Reporting and dashboards API / integrations [ View More Features ](https://www.g2.com/products/thundertix/features) ## Top-Rated Alternatives [ ![Eventbrite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![AudienceView Professional](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AudienceView Professional") AudienceView Professional 4.3/5(87) ](https://www.g2.com/products/audienceview-professional/reviews) [ ![Cvent Event Marketing & Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ View All Alternatives ](https://www.g2.com/products/thundertix/competitors/alternatives) ##### Categories on G2 [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Admission-Based Nonprofit](https://www.g2.com/categories/admission-based-nonprofit) [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Admission-Based Nonprofit](https://www.g2.com/categories/admission-based-nonprofit)[Box Office](https://www.g2.com/categories/box-office)[Theater Venue Management](https://www.g2.com/categories/theater-venue-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most scalable legal case management solution?](https://www.g2.com/discussions/what-is-the-most-scalable-legal-case-management-solution)[Coupa vs Procurify for a mid-size company that wants procurement software without a six-figure implementation bill?](https://www.g2.com/discussions/coupa-vs-procurify-for-a-mid-size-company-that-wants-procurement-software-without-a-six-figure-implementation-bill)[Which survey platforms are good for tracking NPS trends over time and flagging detractors so you can follow up with them?](https://www.g2.com/discussions/which-survey-platforms-are-good-for-tracking-nps-trends-over-time-and-flagging-detractors-so-you-can-follow-up-with-them) [Which is the best account-based analytics platform for sales performance tracking?](https://www.g2.com/discussions/which-is-the-best-account-based-analytics-platform-for-sales-performance-tracking)[Which audio engine platforms have the best user reviews for ease of adoption and quick time to value?](https://www.g2.com/discussions/which-audio-engine-platforms-have-the-best-user-reviews-for-ease-of-adoption-and-quick-time-to-value)[Pros and Cons Details](https://www.g2.com/products/thundertix/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)