Gladly willing to help anyone reading review to benefit from what I looked into and now see with ACTION from SPRY. The team has compassion, dedication and gives strategies like a business partner to move towards further development of programs if desired.
In choosing a program and company I analyzed many things. '
Compared to others Spry impressed me with:
Smooth onboarding assistance no extra fee
Leadership direct involvement and accessibility to them
Program is specific to my field vs generalized for charting
Live person demo for training vs just computerized
Learning curve faster due to amazing quick response to questions or action is just taken upon by team and I wake up and the task is already done by the team.
Good communication amongst Swapnil, Pratik, Manish, Sakshi and Shabum and Amit. Amit knows my communication messages even if not direct to him therefore he is knowledgeable about my tasks needed. This is timely without having to reexplain if I had already mentioned to another team member.
AI is implemented.
The service far exceeds cost and is less than researched of others.
They are flexible not requiring extra add on services that I may not desire.
I LOVE the flexibility, the human connect factor, and the solidness. They are another "partner" in my company they aren't just a service and program. My point lead Amit is thorough, compassionate, and accurate. When a person cares about their client confidence grows and he's got it! He goes the extra mile vs just to do what's required. He checks in with all and I see how the team has a mission to complete each aspect. I can't say enough. Also Swapnil, Praktik, Sakshi, Manish, Shabum, Saurab, Kapil and onboarding training. I've had interactions with so many of the company. Like family not a number. Review collected by and hosted on G2.com.
This section takes me more time because I honestly have to think hard. If anything is possibly missed, once brought up it is addressed. I just would like the AI to be part of the intervention area also in time but the AI for the soap note part is great. And to do complete note on phone vs partial. But likely will be implemented and they welcome feedback. Review collected by and hosted on G2.com.
