SPRY Pricing Overview

Gladly willing to help anyone reading review to benefit from what I looked into and now see with ACTION from SPRY. The team has compassion, dedication and gives strategies like a business partner to move towards further development of programs if desired.

In choosing a program and company I analyzed many things. '

Compared to others Spry impressed me with:

Smooth onboarding assistance no extra fee

Leadership direct involvement and accessibility to them

Program is specific to my field vs generalized for charting

Live person demo for training vs just computerized

Learning curve faster due to amazing quick response to questions or action is just taken upon by team and I wake up and the task is already done by the team.

Good communication amongst Swapnil, Pratik, Manish, Sakshi and Shabum and Amit. Amit knows my communication messages even if not direct to him therefore he is knowledgeable about my tasks needed. This is timely without having to reexplain if I had already mentioned to another team member.

AI is implemented.

The service far exceeds cost and is less than researched of others.

They are flexible not requiring extra add on services that I may not desire.

I LOVE the flexibility, the human connect factor, and the solidness. They are another "partner" in my company they aren't just a service and program. My point lead Amit is thorough, compassionate, and accurate. When a person cares about their client confidence grows and he's got it! He goes the extra mile vs just to do what's required. He checks in with all and I see how the team has a mission to complete each aspect. I can't say enough. Also Swapnil, Praktik, Sakshi, Manish, Shabum, Saurab, Kapil and onboarding training. I've had interactions with so many of the company. Like family not a number. Review collected by and hosted on G2.com.

This section takes me more time because I honestly have to think hard. If anything is possibly missed, once brought up it is addressed. I just would like the AI to be part of the intervention area also in time but the AI for the soap note part is great. And to do complete note on phone vs partial. But likely will be implemented and they welcome feedback. Review collected by and hosted on G2.com.

The integration of documentation and billing, along with the option for them to handle billing, has been very convenient. Customer support has been excellent, consistently providing helpful assistance. The weekly billing meeting help with communication on challenging claims. The new Customer success manager gives us a point person to reach out to with questions regarding software changes and follow up on other issues. They are always making improvements and releasing updates. The thoroughness and user-friendly design of the documentation process, especially with the use of AI Scribe, has made completing clinical notes much faster and easier. The efax AI reader make creating and scheduling new patients quick and easy. Therapists are easily able to schedule their clients for future appointments right from their treatment rooms. Review collected by and hosted on G2.com.

When reviewing the AR and Patient collection reports, it is not straightforward to access the Charge ID in order to view the ERA or claim history, or to navigate to the billing section of the patient account. Currently, I have to exit the report, go to the patient tab, search for the patient, then open the billing tab within the patient account, and finally click on the Charge ID to find the information I need. Review collected by and hosted on G2.com.