Averages based on real user reviews.
It simplifies the documentation process. Review collected by and hosted on G2.com.
Sometimes there are some glitches when entering data however they can be resolved through reaching out to customer service Review collected by and hosted on G2.com.
Dependable EHR system with a strong balance of usability, support, and feature depth. It’s especially suited to behavioral health providers looking for a value-packed solution without sacrificing quality or functionality. Whether you’re a solo therapist or part of a growing practice, it should be near the top of your shortlist. Review collected by and hosted on G2.com.
There are several usability and performance issues that can disrupt daily workflow. The system has occasional bugs such as freezing, slow load times, and errors when saving information, which can be frustrating during busy hours. The patient portal feels limited and somewhat confusing for patients, with navigation that isn’t always intuitive and forms that don’t consistently function well across devices. The user interface, while functional, feels dated and requires too many clicks to access commonly used features, making tasks less efficient than they should be. One of the biggest drawbacks is the restriction that only allows three tabs to be open at a time, which makes multitasking difficult when trying to view patient charts, schedules, and documentation simultaneously, ultimately slowing down productivity. Review collected by and hosted on G2.com.
