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Cerner

By Cerner

3.5 out of 5 stars

How would you rate your experience with Cerner?

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Cerner Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use in Cerner particularly beneficial, facilitating quick access to essential tools and information. (2 mentions)
Users appreciate the clear labeling in Cerner, making it easy to find and save relevant charting material. (1 mentions)
Users enjoy the easy access to note writing tools and organized lab values, enhancing their workflow efficiently. (1 mentions)
Users commend the ease of access to note writing tools, enhancing their workflow and efficiency in patient care. (1 mentions)
Users appreciate the elegant organization of Cerner, finding it easy to access essential tools and information. (1 mentions)
Users find the missing features in Cerner, like care everywhere, significantly impact their overall experience compared to competitors. (1 mentions)
Users often experience slow performance with Cerner, leading to frustrating and laggy interactions during use. (1 mentions)

Top Pros or Advantages of Cerner

1. Ease of Use
Users find the ease of use in Cerner particularly beneficial, facilitating quick access to essential tools and information.
See 2 mentions

See Related User Reviews

SH

Syed H.

Mid-Market (51-1000 emp.)

5.0/5

"Cerner as a physician in training"

What do you like about Cerner?

The best part about Cerner was the ease of access to note writing tools, the simplicity of the user interface, and the elegant organization of lab val

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great software for a mental health setting."

What do you like about Cerner?

I liked that cerner was easy to use. Sections were labeled clearly which allowed me to find what I was looking for. I was also able to save things to

2. Charting
Users appreciate the clear labeling in Cerner, making it easy to find and save relevant charting material.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great software for a mental health setting."

What do you like about Cerner?

I liked that cerner was easy to use. Sections were labeled clearly which allowed me to find what I was looking for. I was also able to save things to

3. Easy Access
Users enjoy the easy access to note writing tools and organized lab values, enhancing their workflow efficiently.
See 1 mentions

See Related User Reviews

SH

Syed H.

Mid-Market (51-1000 emp.)

5.0/5

"Cerner as a physician in training"

What do you like about Cerner?

The best part about Cerner was the ease of access to note writing tools, the simplicity of the user interface, and the elegant organization of lab val

4. Note Management
Users commend the ease of access to note writing tools, enhancing their workflow and efficiency in patient care.
See 1 mentions

See Related User Reviews

SH

Syed H.

Mid-Market (51-1000 emp.)

5.0/5

"Cerner as a physician in training"

What do you like about Cerner?

The best part about Cerner was the ease of access to note writing tools, the simplicity of the user interface, and the elegant organization of lab val

5. Organization
Users appreciate the elegant organization of Cerner, finding it easy to access essential tools and information.
See 1 mentions

See Related User Reviews

SH

Syed H.

Mid-Market (51-1000 emp.)

5.0/5

"Cerner as a physician in training"

What do you like about Cerner?

The best part about Cerner was the ease of access to note writing tools, the simplicity of the user interface, and the elegant organization of lab val

Top Cons or Disadvantages of Cerner

1. Missing Features
Users find the missing features in Cerner, like care everywhere, significantly impact their overall experience compared to competitors.
See 1 mentions

See Related User Reviews

SH

Syed H.

Mid-Market (51-1000 emp.)

5.0/5

"Cerner as a physician in training"

What do you dislike about Cerner?

A lack of a feature such as care everywhere as seen in Epic, which was a huge game changer for us when we switched. However because of the simplicity

2. Slow Performance
Users often experience slow performance with Cerner, leading to frustrating and laggy interactions during use.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great software for a mental health setting."

What do you dislike about Cerner?

Sometimes the software was a little laggy.

Cerner Reviews (237)

View 1 Video Reviews
Reviews

Cerner Reviews (237)

View 1 Video Reviews
3.5
237 reviews
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Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"lab assistant"
What do you like best about Cerner?

Cerner was user friendly after coaching and training sessions. Review collected by and hosted on G2.com.

What do you dislike about Cerner?

Cerner was complex at times. Cener was time consuming when dealing with patient registration. At times, Cerner was hard to navigate. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market (51-1000 emp.)
"Great software for a mental health setting."
What do you like best about Cerner?

I liked that cerner was easy to use. Sections were labeled clearly which allowed me to find what I was looking for. I was also able to save things to make sure I was charting the correct material. Review collected by and hosted on G2.com.

What do you dislike about Cerner?

Sometimes the software was a little laggy. Review collected by and hosted on G2.com.

SH
Medical education
Mid-Market (51-1000 emp.)
"Cerner as a physician in training"
What do you like best about Cerner?

The best part about Cerner was the ease of access to note writing tools, the simplicity of the user interface, and the elegant organization of lab values as well as easy access to Neuro imaging, which is heavily used as I am a neurologist in training. Review collected by and hosted on G2.com.

What do you dislike about Cerner?

A lack of a feature such as care everywhere as seen in Epic, which was a huge game changer for us when we switched. However because of the simplicity and organization of not writing tools in Cerner, I actually really did miss Cerner when we switched over to a different EHR at our hospital. Review collected by and hosted on G2.com.

Kathlyn Mae M.
KM
Perioperative Nurse
Enterprise (> 1000 emp.)
"Cerner for healthcare"
What do you like best about Cerner?

Healthcare, patient assessments, patient EHR Review collected by and hosted on G2.com.

What do you dislike about Cerner?

hangs, slow, sometimes a lot to click, depends on kind of cerner app or version you will have Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Product is easy to use"
What do you like best about Cerner?

Cerner allows our organization to chart and track patient documents free of errror. Review collected by and hosted on G2.com.

What do you dislike about Cerner?

The functionality of the program could use some work, the training provided could be better. Review collected by and hosted on G2.com.

Ka Ming L.
KL
Food Services Supervisor/Diet Technician/Administrator
Enterprise (> 1000 emp.)
"Good, but Could be better"
What do you like best about Cerner?

Everything is done electronically and records are kept. Review collected by and hosted on G2.com.

What do you dislike about Cerner?

Limitation of customization for non - management level usage.

Ideally there should only be one nutrition order ( any new order would override old orders). It would be helpful if users are able to filter out everything they don't need without having to submit a request to do this.

It would also be helpful if there is a report showing any transfer &/or patient discharges since the last time we refreshed the site Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
IA
Enterprise (> 1000 emp.)
"Cerner user experience"
What do you like best about Cerner?

Remotely used from home or anywhere from mobile Review collected by and hosted on G2.com.

What do you dislike about Cerner?

Other additional social media related features should be added which possible Review collected by and hosted on G2.com.

Julie P.
JP
Remote Anesthesia Coder
Enterprise (> 1000 emp.)
"Use Cerner for coding purposes"
What do you like best about Cerner?

I don't really like anything about Cerner. Review collected by and hosted on G2.com.

What do you dislike about Cerner?

Too many windows to go through to get to information. Have a hard time finding information I need, such as infusion times, orders, etc. Review collected by and hosted on G2.com.

Joanne J.
JJ
Electronic Health Record Coordinator
Mid-Market (51-1000 emp.)
"Cerner Behavior Health (EHR) is below average for behavioral health systems"
What do you like best about Cerner?

Progress Noting functionality is highly configurable and can be attached to specific user templates and profiles. Individualized levels of security is also highly configurable with menu groups, user-specific access control, homepage templates, credentials, and other ways to control what a clinician/staff member can see and do. Review collected by and hosted on G2.com.

What do you dislike about Cerner?

The billing module is very difficult for my organization to use as we work with a variety of both commercial and state PMAP/Medicare/Medical Assistance payors. We have to use a 3rd party clearing house and the Cerner product requires a lot of manual editing and managing of claims that might be rejected due to non-clinical reasons.

The reporting functionality on the older Cerner behavioral health product is not useful. We have seen a preview of the newer Millennium product, but even that does not allow as much configuration and ease of use as other behavioral health EHR products. Currently, in order to do clinical, billing, and operational reporting for our organization we have to use Microsoft Access databases that draw exported data (.csv files) from the Cerner product, but the reports have to be run and acted upon through Mircosoft products.

Additionally, the support from Cerner headquarters has been very poor. We have had an issue with promoting (a small upgrade with additional Cerner software) that is impacting some of our clinical documentation and communicated the importance of getting this fixed ASAP to Cerner. Their support has been spotty (some weeks we get phone calls and attention, then others we receive no communication for 3 weeks at a time). The issues has been going on 3 months and still we have no timeline from them about when we can get it fixed, even after our attempts to contact and get updates at least twice a week. Review collected by and hosted on G2.com.

Elizabeth H.
EH
Researcher
Enterprise (> 1000 emp.)
"Works decently but wouldn’t consider outstanding"
What do you like best about Cerner?

It's easy to find information of specimen locations. Decently easy to use. Review collected by and hosted on G2.com.

What do you dislike about Cerner?

Levels of access needed to be able to use certain features it seems. Review collected by and hosted on G2.com.