--- title: LogRocket Reviews meta_title: 'LogRocket Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2389 reviews by the users' company size, role or industry to find out how LogRocket works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2389 scale: '5' date_modified: '2026-07-20' parent_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # LogRocket Reviews **Vendor:** LogRocket, Inc. **Category:** [Session Replay Software](https://www.g2.com/categories/session-replay) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,389 ## About LogRocket LogRocket is an AI session replay and product analytics tool that helps digital teams understand why users are having bad experiences and ship fixes more quickly. At the core of the platform is Galileo, LogRocket’s AI that continuously watches session replays from real users, reads support tickets, listens to customer calls, and tracks product changes to surface user struggles and technical issues automatically. LogRocket then routes these fixes into the development workflow (including AI coding tools such as Cursor and Claude Code) to help teams fix issues faster. LogRocket is used by engineers, product managers, and UX teams building web and mobile applications. Galileo surfaces issues proactively, so instead of going into the platform to look for problems, teams are alerted to what matters most and handed the context they need to act. Core capabilities include: - Session replay: Pixel-perfect recordings of user sessions captured alongside console logs, network requests, Redux state, and performance data, giving engineers the context needed to reproduce issues without guesswork. - Error and performance monitoring: Automatic capture of JavaScript errors, network failures, and performance degradation, surfaced alongside the session in which they occurred. - Product analytics: Funnel analysis, user segmentation, feature usage tracking, and retention metrics, built on the same session data used for debugging. - Workflow integrations: Connects with tools including Jira, GitHub, Datadog, and Intercom, routing issues identified in LogRocket into existing development and support workflows. - MCP server: Allows AI agents to connect directly to LogRocket, enabling them to watch real session replays and gain context on the user experience. LogRocket supports modern web frameworks, including React, Angular, and Vue, as well as native iOS and Android applications. LogRocket is shortening the distance between identifying a user problem and shipping a fix. The platform integrates with AI coding tools such as Cursor and Claude Code, allowing issues identified in the platform to be passed directly to an AI agent as a fully-loaded coding task, complete with session replay, error context, and reproduction steps. ## LogRocket Pros & Cons **What users like:** - Users find **Session Replay** invaluable for understanding user interactions, enhancing troubleshooting and support effectiveness. (392 reviews) - Users commend LogRocket's **ease of use** , ensuring quick integration and efficient troubleshooting for teams of all skill levels. (313 reviews) - Users value the **powerful insights** from LogRocket, enhancing collaboration and streamlining the debugging process effectively. (218 reviews) - Users appreciate the **insightful user interactions tracking** of LogRocket, enhancing their understanding of customer behavior. (210 reviews) - Users value the **searchable user behavior tracking** in LogRocket, enhancing troubleshooting and improving product quality. (201 reviews) - Users appreciate the **easy integration and session replay** of LogRocket, greatly enhancing support and user experience. (195 reviews) - Users appreciate the **intuitive UI** of LogRocket, finding it easy to follow with helpful documentation and support. (180 reviews) - Troubleshooting (166 reviews) - Customer Understanding (136 reviews) - Bug Detection (131 reviews) **What users dislike:** - Users often face **unavailability of sessions** , making it difficult to verify actions taken during use. (157 reviews) - Users find the **missing features** of LogRocket limiting, particularly regarding location-specific session management and network tracking. (85 reviews) - Users find **filtering issues** in LogRocket, making it difficult to query elements by ids or classes effectively. (84 reviews) - Users find LogRocket's pricing to be **expensive** , especially when compared to free self-hosted alternatives. (81 reviews) - Users find **search difficulty** challenging, as tracking user clicks and time ranges complicates the overall experience. (73 reviews) - Users feel that LogRocket's **pricing is a bit high** , especially when compared to available free self-hosted options. (68 reviews) - Users experience **slow loading** times due to data volume and integration delays, hindering overall performance and efficiency. (61 reviews) - Filtering Difficulty (60 reviews) - Users find the **learning curve steep** , making it challenging to navigate and understand the extensive data provided. (57 reviews) - Recording Issues (52 reviews) ## LogRocket Reviews ### 1. Great and intuitive product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about LogRocket?** Extremely easy user interface. Session replay is great and the new AI feature that gives a summary of the session is helpful. The tools + dashboards allow us to create reports easily and understand user trends. We've only scratched the surface of what we can do with this tool. It's immensely helpful for identfying user opportunities and/or issues **What do you dislike about LogRocket?** I wish there was some way to set-up heat maps on pages that are consistent across multiple portals yet technically have a different URL. Our business has unique logins/portals for each client however it is built on top of the same platform. It'd be great if we could look at homepage trends but across the hundreds of clients we have vs only being able to look at specific URLs. Also excited to see how the AI tools continue to shape up and improve for summarys of what happens during user journeys. Some of it now is very vague or unnecessary details - a more detailed, concise summary would be better. **What problems is LogRocket solving and how is that benefiting you?** As the VP of product, my primary use case right now is using logrocket to watch back user sessions. Particularly if we have questions on some results we are seeing + want to see what users are hitting. Or during peak, critical times in our business when we want to ensure users are getting through the flow well. We've done some internal idea/brainstorming sessions as well where we will watch a handful of logrocket sessions and identify gaps/friction points. ### 2. Invaluable for diagnosing client issues **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandru B. | Lead Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about LogRocket?** As a software engineer, my main use of LogRocket is exploring sessions to understand and determine the source of a difficult to reproduce bug reported by a client. Besides a visual recording of the web page and clicks, LogRocket captures network requests (including full request and resposne payloads) and console logs (including errors with stack traces). This is all the information a developer usually needs, and that would otherwise be very difficult to get from a client. I wouldn't go back to the times we used to just guess what the users are doing. **What do you dislike about LogRocket?** For the size of the application I work on, the session replay can get quite sluggish depending on its length. I don't particularly care for the AI-powered features that are being tested out. **What problems is LogRocket solving and how is that benefiting you?** As a software engineer, my main use of LogRocket is exploring sessions to understand and determine the source of a difficult to reproduce bug reported by a client. Besides a visual recording of the web page and clicks, LogRocket captures network requests (including full request and resposne payloads) and console logs (including errors with stack traces). This is all the information a developer usually needs, and that would otherwise be very difficult to get from a client. ### 3. Good product, great tool to get feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about LogRocket?** Love having ability to view the user sessions. Useful to know where the user is looking/clicking but sometimes I can't see that. Love having the ability to speed up. Love having intergration with intercom **What do you dislike about LogRocket?** Hard to know which session contains what I'm looking for frmo a particular user if mulitple occur on the same date. When a user switches screens/tabs it's hard to know if they are just in another tab or if they are away from keyboard. So better UX when it comes to following which screen the user is on. Might be useful to show the segments or a thumbnail of the screen on the timeline for fast navigation to the part I'm looking for. **What problems is LogRocket solving and how is that benefiting you?** Understanding what the user is doing in certain situations. This helps my team figure out the source of the bug a lot quicker and helps us to know how it's impacting the user. ### 4. Clean, responsive and incredibly helpful user experience tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about LogRocket?** Set up was incredibly easy, took less than a couple hours. I like that I can view people's sessions, view heatmaps, and get stats on how our improvements impact the company as a whole. Their customer support is excellent and will get back to you in minutes. They're always friendly. **What do you dislike about LogRocket?** The pricing is a bit wonky. We consistently hit our quota, but we don't have enough traffic to go up to the next tier. So 1 or 2 days at the end of the month we don't have session storage. I'd love to be able to pay by overage volume. **What problems is LogRocket solving and how is that benefiting you?** Log Rocket gives us a peek at what our users are doing and how long it's taking them. It lets us monitor how new features are improving the user experience. We also use it for debugging, if someone says that a page is slow or won't load, or they're having any kind of issue we can log in and check the console within log rocket for the time that the user was reporting problems. We also used it to test and monitor network performance. ### 5. Replay Session -Invaluable for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about LogRocket?** 4 years ago our company underwent a major rewrite in our web application. Often times when making large changes to a codebase, you introduce new quirks to the system that can be hard to reproduce and get accurate information from end users. With LogRocket replay session, we were able to track down those issues efficiently and create a work item to address it. It has also been instrumental when a customer calls with an issue and we can track their activity to see if it was a user error or a defect. **What do you dislike about LogRocket?** We have not found anything that we do not dislike about LogRocket. **What problems is LogRocket solving and how is that benefiting you?** First Logrocket was used to help us track issues that came up during internal testing of a major rewrite. Today we use it for watching sessions when customers are having an issue with a particular part of the software. This gives us insight into where they were confused and how we can improve the software. ### 6. Comprehensive and Effective User Session Monitoring Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about LogRocket?** As a user who uses LogRocket weekly, it has become a powerful tool to identify issues, bugs, and understand problems before my customers have to reach out to me. The search bar at the top is incredibly effective and responsive, allowing you to rapidly search for sessions by countless different fields. It also highlights all key elements. The ability to monitor for specific errors is very helpful, and the ability to share exact moments during the session with other team members is a great feature and works quite well. Overall, I certainly recommend! **What do you dislike about LogRocket?** Sometimes UI elements are not perfectly reproduced on LogRocket the same way it would be displayed to the user. It would also be great to be able to customize the session replay table to tailor it closer to my needs (regarding which columns get displayed). **What problems is LogRocket solving and how is that benefiting you?** Mostly customer support and diagnosing bugs/defects in production. ### 7. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Mert M. | Game Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about LogRocket?** Its very efficent and helps for the identify bugs **What do you dislike about LogRocket?** I don't have anything to say bad about LogRocket **What problems is LogRocket solving and how is that benefiting you?** Identify my bugs and analyze user behavoiur ### 8. Easy to Use, But Time Ranges Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla K. | product analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about LogRocket?** easy to work with, love the ability to filter information. **What do you dislike about LogRocket?** time ranges can be really difficult to work with. **What problems is LogRocket solving and how is that benefiting you?** Date change ranges ### 9. Experience with logrocket **Rating:** 4.0/5.0 stars **Reviewed by:** Enoch D. | Application support engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about LogRocket?** LogRocket is an invaluable tool for monitoring user sessions and troubleshooting issues, significantly enhancing both production workflows and customer service. Its ease of use makes it accessible to teams of all skill levels, ensuring quick adoption and effective implementation. The ability to watch customer interactions in real-time allows us to diagnose problems efficiently and deliver top-tier support, creating a seamless experience for our users. The platform's comprehensive feature set, including session replay, error tracking, and performance monitoring, provides everything we need in one place. LogRocket also integrates effortlessly with other tools in our tech stack, streamlining our processes and improving productivity. We rely on it daily, and its intuitive interface ensures our team can focus on delivering solutions rather than navigating complex software. Finally, their customer support is responsive and helpful, addressing any issues or questions promptly. LogRocket has become an essential part of our operations and continues to deliver exceptional value. **What do you dislike about LogRocket?** There are no downsides to this app, its very good, however sometimes the mobile version when looking is a bit hard to read sometimes. **What problems is LogRocket solving and how is that benefiting you?** Looking at what info a customer put in, to see if they put the right things and then ensuring we give them the best advice ### 10. IT Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about LogRocket?** Review the sessions to understand the errors and the usage of the applications **What do you dislike about LogRocket?** I don't have exports to analyze the data about the sessions of the users (counts, minutes on a page etc.) **What problems is LogRocket solving and how is that benefiting you?** Bug tracking and the how the users are using the applications ### 11. Empowers User Support with Reliable Variable Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about LogRocket?** It helps me support my users by allowing me to prove or rule out certain variables. **What do you dislike about LogRocket?** Sometimes we run out of usage for our allotted amount **What problems is LogRocket solving and how is that benefiting you?** I can see what the user is doing on their end, and how it is impacting their experience. ### 12. Super easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about LogRocket?** This helps us to have visibility into our clients use within our software program **What do you dislike about LogRocket?** Sometimes it takes a little bit of time to get the email to load in order to view sessions **What problems is LogRocket solving and how is that benefiting you?** LogRocket provides the ability for us to see exactly what a client is seeing and every click they make within the software ### 13. An excellent tool for tracking user metrics, and keeping logs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about LogRocket?** I like the ease of using the various systems to look at what the customer is doing, and find potential issues through the logs. It was easy to implement into our workflow. I work in engineering and it has been invaluable as we use it weekly. I like out many features there are included that help get a better understanding of customer behavior. **What do you dislike about LogRocket?** None that I can think of off the top of my head. **What problems is LogRocket solving and how is that benefiting you?** One example is when a customer has an edge case error that no one understands what may have happened. We look at the bug tracking logs, watch a session replay, and. check the application performance for any irregularities. ### 14. wonderful for support team **Rating:** 4.0/5.0 stars **Reviewed by:** Kilian V. | CTO CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2025 **What do you like best about LogRocket?** wonderful for support team on watching strange behaviours for clients or errors Good for product to understand where to take next steps **What do you dislike about LogRocket?** Lack of courses/videos or systems to understand all possibilities the tool can give you **What problems is LogRocket solving and how is that benefiting you?** Watching different behaviours on clients looking at different problems in real time errror tracking ### 15. Very easy to integrate, but expensive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about LogRocket?** It is super easy to integrate and deploy into multiple projects. It has a good web portal and interface which makes it super easy to run it off the bat. It is very good for small companies to get something running really quickly and of high quality. **What do you dislike about LogRocket?** It is quite expensive, if your userbase is big you are going to have quite a bill. The price may be worth for some but for larger userbases I would recommend something cheaper or open source like Posthog. **What problems is LogRocket solving and how is that benefiting you?** The main thing we want out of LogRocket is actually the session replay to understand how our customers use our applications so we can understand what pain points they are having and how we can solve them. The other big solution LogRocket offers is bug tracking so we can retrigger very specific scenarios to "remake" the bugs and try to solve them. ### 16. Limited features with neutral performance **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about LogRocket?** I like that it's very simple to use and that the support is very responsive. **What do you dislike about LogRocket?** Slow loading times for many screens. Analytics definitely need more thinking over Difficult to set up correctly infrastructure wise No way to have user tagging on a per session basis Aggregation tools suck **What problems is LogRocket solving and how is that benefiting you?** LogRocket lets us see what our users are actually experiencing, causing us to ask less questions to our customers. ### 17. Pretty good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about LogRocket?** I’ve been using LogRocket for a while now, and honestly, it’s been a game-changer for debugging and understanding user issues. The session replays are super helpful — it’s like watching over a user’s shoulder as they interact with the site. I’ve caught bugs that would’ve taken forever to track down otherwise. I also really like how it captures console logs, network requests, and even Redux state, all in one place. It saves a ton of time going back and forth between tools. Plus, the interface is clean and easy to use, even for folks who aren’t super technical. It’s definitely helped our team prioritize fixes based on real user impact. **What do you dislike about LogRocket?** That said, there are a couple of drawbacks. It can add a little performance overhead, especially on heavier pages — not a dealbreaker, but something to be aware of. Pricing might also be a concern for smaller teams or startups; it gets expensive if you need more advanced features. And while the basics are easy to pick up, digging into all the bells and whistles can take a bit of time. There's also the usual concern about recording user sessions and making sure everything stays compliant with privacy laws. **What problems is LogRocket solving and how is that benefiting you?** helping me find where pain points are ### 18. A game-changer for frontend debugging and user experience insights! **Rating:** 4.5/5.0 stars **Reviewed by:** Ayush R. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about LogRocket?** The session replay and console tracking are incredibly useful — it's like having a front-row seat to the user's experience. **What do you dislike about LogRocket?** Honestly, there’s not much to dislike — maybe just a bit of a learning curve at first, but once you get used to it, it’s smooth. **What problems is LogRocket solving and how is that benefiting you?** It eliminates the “can’t reproduce” problem by letting me see exactly what the user experienced. This saves development time, improves issue resolution speed, and ultimately boosts product quality. ### 19. Saves me so much time **Rating:** 5.0/5.0 stars **Reviewed by:** Jairaka P. | Onboarding and Support Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about LogRocket?** I use LogRocket almost everyday. The Sessions Replay feature cuts my troubleshooting time in half. Their support team is great! When we needed to review our package they immediately set up a meeting with us to make sure we were on the package that best supported us. **What do you dislike about LogRocket?** There really aren't too many downsides. It is a bit pricey but the benefits justify the cost. **What problems is LogRocket solving and how is that benefiting you?** When our customers reach out with an issue we are able to see exactly what when wrong. It takes the guess work out of troubleshooting. ### 20. Great for debugging and user experience analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about LogRocket?** LogRocket is great for debugging and user experience analysis. Being able to replay a user’s session along with their console logs, network activity, and even react state makes it incredibly easy to find and fix bugs. Its a great utility for our product, engineering, quality assurance and support teams to be able to share replays of sessions. It was very easy to integrate into an existing React application and support responds fast with any inquiries we have. **What do you dislike about LogRocket?** Pricing tiers can be a bit steep as usage scales up. Additionally, I would like to see more header information in the developer tools, showing all of the ones that were sent from the browser and not just the selected few and custom ones. Also there is no support for HTML Canvas elements currently. **What problems is LogRocket solving and how is that benefiting you?** LogRocket solves the problem of ambiguous bug reports by providing session replay, allowing developers and QA testers to visually trace exactly what the user did before encountering an issue. This eliminates guesswork and significantly shortens the debugging cycle by showing console logs, network activity, and UI state in real time. As a result, it improves collaboration between developers and testers, making the QA loop faster, more accurate, and more efficient. ### 21. LogRocket is great for understanding the user experience better **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about LogRocket?** I love how LogRocket allows me to monitor every important interaction within our application, especially the session replay feature and how it is integrated with issue finding and AI. The ability to analyze user behavior in context, with access to console logs and network data, streamlines the research process. It helps quickly identify the root causes of user issues, saving time and resources. **What do you dislike about LogRocket?** Occasionally, session replays can be slightly delayed or may not perfectly mirror the user experience, though this is infrequent. Volume of data can be overwhelming at times; more advanced data segmentation and analysis features might be beneficial for identifying nuanced patterns in user behavior. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps us figure out what users are actually doing and why they're running into problems, when those problems are typically difficult to identify. Allows us to fix bugs faster and prioritize improvements that will actually make a difference to our users. ### 22. Easy to use session replay tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rutvik J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about LogRocket?** It was very easy to implement, and I love how simple it is to see how users interact with my website. I tried out other tools like HotJar and Microsoft Clarity bout found LogRocket to create way more digestible session replays. **What do you dislike about LogRocket?** Not much on this front. I wish the pricing were a little more amenable for small businesses, but with 1000 free recorded sessions per month, I can't complain too much. **What problems is LogRocket solving and how is that benefiting you?** I can see how users interact with my website, where they get frustrated, etc. ### 23. LogRocket Review **Rating:** 4.5/5.0 stars **Reviewed by:** Jasmin A. | Customer Success Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about LogRocket?** LogRocket has been most helpful for our team, especially in assisting customers, it is something that we use regularly. We are able to efficiently assist customers, since we are able to see the step by step process they are taking in using out platform. It is very useful especially in my field, where I need to guide first time customers on our website and products. Because of this, my favorite feature would be the ability to view the customer's process in real time, as I have a better visual of what's happening on their end real time too. **What do you dislike about LogRocket?** There are times when there's no available sessions on the platform for the customer/user, so during those times the platform is not really helpful. Also, sometimes the sessions doesn't automatically appear, you need to click on "More" before they do. Just a tiny issue, not too hassle. **What problems is LogRocket solving and how is that benefiting you?** Helping us understand the customers more and helping us be on the same page as the customer in terms of their experience with our product. ### 24. Helpful and good assistant **Rating:** 3.0/5.0 stars **Reviewed by:** Tapsvini S. | Software developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about LogRocket?** Its so helpful for our websites, gives really good overview of the performance and error rates **What do you dislike about LogRocket?** Its tricky initially but once you get a hang of its, its an awesome tool **What problems is LogRocket solving and how is that benefiting you?** Error rate on API calls ### 25. Ease of installation with my docs platform **Rating:** 5.0/5.0 stars **Reviewed by:** Chisom U. | Sr. Technical Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about LogRocket?** As a technical writer and docs engineer, I was able to integrate LogRocket into my documentation site and see how customers interact with the pages. **What do you dislike about LogRocket?** At the moment, nothing yet, it's easy to use. **What problems is LogRocket solving and how is that benefiting you?** LogRocket allows me to improve developer onboarding experience by giving all the insights needed to make informed decision on the documentation. ### 26. All-in-One Tool for Session Replays, Logs, and Issue Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about LogRocket?** Pros: • All-in-one platform: Combines session replays, logging, and issue tracking and replacing three separate tools we previously used. • Improved workflow: Easier collaboration across teams thanks to having everything in one place. • Fair pricing: The cost is reasonable considering the features and value it delivers. **What do you dislike about LogRocket?** Cons: • Source maps setup: Applying source maps wasn’t straightforward; required some trial and error. • Pricing clarity: The pricing tiers were confusing, and we had to contact support to understand the best plan for us. **What problems is LogRocket solving and how is that benefiting you?** We couldn't find a tool for debugging and logging errors and bugs on our frontend that is simple as logrocket. ### 27. LogRocket - top tier website and product analytics tool!! **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler T. | Senior Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about LogRocket?** LogRocket made is super easy to setup charts, dashboards, and funnels to guage analytics on live data from our users. It segments our PROD and DEV environments and give us incredible control on the parameters of our data collection and how it can impact our decisions in the future. Plus the client likes the sleek look, so it makes for great screenshots and references for our client reporting meetings. **What do you dislike about LogRocket?** It wasn't the most intuitive to use - at first. It took 5-10 minutes of reading over their docs. The info was very clear, provided not just sample code, but actually usable code to make integrations easy, and to tweak it from there. **What problems is LogRocket solving and how is that benefiting you?** The problem of where our users come from, what do they like and dislike about our products experience, and how do we make improvements that drive growth and deliver not just internal value, but client delight. ### 28. Software Engineer (Frontend) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about LogRocket?** Logrocket is incredibly easy to set up and use, with a clean interface that makes navigating user sessions a breeze. Its lookup tools are powerful and allow for quick filtering and precise results. The documentation is well-written and comprehensive, making it simple to troubleshoot or explore advanced features. The charts and visualizations are outstanding, offering deep insights into user behavior and trends. Additionally, its ability to catch and notify me of potential errors has been a game-changer for maintaining a smooth user experience. Overall, it’s a reliable, feature-rich tool that I highly recommend! **What do you dislike about LogRocket?** One drawback is that some searches don’t yield retroactive results. Queries need to be saved beforehand, and you’ll only get results from the point the query is saved onward. This limitation can be frustrating when trying to analyze past data. **What problems is LogRocket solving and how is that benefiting you?** LogRocket makes debugging effortless by letting us replay user sessions and quickly pinpoint issues. It provides a bird’s eye view of our application, helping us catch bugs early and monitor user behavior effectively. Additionally, it allows us to track the performance of new and existing features, ensuring our updates deliver value. It's an essential tool for maintaining a high-quality app. ### 29. Probably the best session replay platform out there **Rating:** 5.0/5.0 stars **Reviewed by:** Gus B. | Senior Customer Support Agent, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about LogRocket?** Their interface somehow managed to be user friendly but still have handy a ton of advanced options for more experienced users. **What do you dislike about LogRocket?** It doesn't have a dark mode, or at least I couldn't find it. **What problems is LogRocket solving and how is that benefiting you?** It is fast, easy to use and gives a lot of detailed information without having to look a lot for it. ### 30. Great tool for tracing user flows and debugging points of friction **Rating:** 4.5/5.0 stars **Reviewed by:** DINESH G. | Sr. Graphic Designer , Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about LogRocket?** We use LogRocket primarily to observe how users are getting around our website. It indicates where they're stalling leaving or becoming lost. That kind of feedback has helped us repair our funnel and general UX. **What do you dislike about LogRocket?** The interface does take some getting used to & the learning curve was ever so slightly high for newer staff. But once you get the hang of it it's very useful. **What problems is LogRocket solving and how is that benefiting you?** It's had a huge impact on the way we A/B test. We don't estimate anymore we see what the actual users are doing and we change things based on that. ### 31. An Amazing Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2025 **What do you like best about LogRocket?** I really enjoy using LogRocket since the tools are very detailed and helpful for troubleshooting my customer cases! **What do you dislike about LogRocket?** I do not like how I cannot look at sessions that are older than 30 days. I would really like to look in the past further. Also, after inputting our search segments, the loading time to populate our sessions do take a bit too long. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps me determine if there is a user error or an actual bug behavior when reviewing the sessions. ### 32. Very good to track and check the Logs **Rating:** 5.0/5.0 stars **Reviewed by:** Deep G. | Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about LogRocket?** Best part of the LogRocket is that we can check the network calls and the user interaction and the details Logrocket provides it really a good. Those things are help us to provide solutions to users **What do you dislike about LogRocket?** For now I don't have anything to dislike. This is really amazing product. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps us track user interactions, network calls, and unexpected behaviours, making debugging much easier. By replaying user sessions, we can quickly identify issues without relying on user descriptions, saving time and improving our support ### 33. Logrocket has been super helpful as a customer support agent **Rating:** 5.0/5.0 stars **Reviewed by:** Dario M. | Customer support Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about LogRocket?** The ability to have quick access to developer tools to see what is happening in the backend is amazing! **What do you dislike about LogRocket?** No complaints so far! Everything has been excellent when using the platform! **What problems is LogRocket solving and how is that benefiting you?** It's helping me to solve customer support cases with customers by replaying their sessions and finding more about what process they followed. ### 34. Like the visual element **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about LogRocket?** I use the site to see how new users navigate the site on initial login. I like the visual element. That allows me to actually see how users navigate. This is particularly useful when I want to see how they navigate on mobile vs desktop and has even highlighted things like dark mode users **What do you dislike about LogRocket?** The site allows users to click on items that open up a new tab. They use that tab to interrogate and provision the system. I can only ever see the first page they log onto. **What problems is LogRocket solving and how is that benefiting you?** Visual view of user interaction ### 35. Best Debugging and Investigation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Giles G. | Customer Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 01, 2025 **What do you like best about LogRocket?** I've been using LogRocket for close to 6 months now and I love how easy it makes debugging for me! The replaying of sessions help me guide my clients with clear instructions as I know where exactly they need help! It didn't take me too long to use all of it's features, it's super easy!! **What do you dislike about LogRocket?** At times, it takes too long to load the session and it can take some time to search/dig through everything to find exactly what I'm looking for. I know there are so many filters to refine the search results but, I keep wanting more, I guess. **What problems is LogRocket solving and how is that benefiting you?** It solves the problem of investigating what exactly the clients went through and what errors they faced and assist them clearly! ### 36. Great tool with great usability that provides insights quickly about your app **Rating:** 4.5/5.0 stars **Reviewed by:** Dedi A. | Sr. PM, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about LogRocket?** Makes it incredibly easy to understand how users interact with our product. The session replay and performance monitoring features help us quickly identify usability patterns and bugs. **What do you dislike about LogRocket?** Adding advanced metrics could be valuable **What problems is LogRocket solving and how is that benefiting you?** How users interact with my app, find usage patterns and identify potential bugs ### 37. Session replay took is a must for early stage product launches **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasiya A. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about LogRocket?** They have a session replay feature that allows you to see visual replays of users using your website. It shows issues like the exact error messages users see, what they clicked to get there etc. it is invaluable **What do you dislike about LogRocket?** Nothing at all; there are no issues with the session replay. Its just a good tool **What problems is LogRocket solving and how is that benefiting you?** It helps me identify how users are using my product and what issues they are having ### 38. Great feedback gathering for clicks and session replay insights **Rating:** 5.0/5.0 stars **Reviewed by:** Abhipsha D. | Machine Learning Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about LogRocket?** I like the fact the sessions can be viewed to get a more intuitive understanding of the user experience and usefulness of new features when in beta. The insights from the sessions are very valuable feedback. **What do you dislike about LogRocket?** The UI of logrocket is slightly cluttered and hard to follow so that could be cleaner **What problems is LogRocket solving and how is that benefiting you?** Mainly receiving feedback on feature usefulness that we may not be able to get from the client directly ### 39. Great tool for Customer Support roles **Rating:** 4.5/5.0 stars **Reviewed by:** Valeria P. | Customer Support, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about LogRocket?** I love that LogRocket has the option to filter by individuals and teams. The variety of filters makes it easy to find specific information through the sessions. I use this app daily, so it's nice to save some time. **What do you dislike about LogRocket?** I'd say that I would love to see an improvement in the speed when loading sessions. **What problems is LogRocket solving and how is that benefiting you?** For my job, most of the times I need to confirm what actions the customers are taking within the platform that led them to whatever result. LogRocket is great specially when we're not able to reproduce certain behavior on our test instances. ### 40. Incredible combination of Monitoring User Sessions for Errors, Logs, Conversions **Rating:** 5.0/5.0 stars **Reviewed by:** Brett H. | President, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about LogRocket?** This one tool can replace all of your user tracking and session recording tools. **What do you dislike about LogRocket?** Nothing! It just keeps getting better. I wish they had native plugins for WordPress, but it's not difficult to add their scripts. **What problems is LogRocket solving and how is that benefiting you?** We started using LogRocket to monitor user errors in our website, as it was the best tool out there to see user's actual console data, log and error reporting. Over the years, they've quietly added even more features to become a serious contender for session replay, funnel analytics, surveys and more, to the point that LogRocket could actually replace other tools like Crazy Egg, Hotjar and other session recording / heat map software, to be your one and only session recording software. The playback is extremely fast, and their support is top notch and responsive. ### 41. Saves Time with Clear Customer Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about LogRocket?** Being able to see what steps customers took, saves me time for emailing back and forth **What do you dislike about LogRocket?** So far everything has been great!! No complaints **What problems is LogRocket solving and how is that benefiting you?** Being able to reproduce customer issues to better provide support ### 42. Centralized Event Tracking, But Missing Session Console Logs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about LogRocket?** Every event and all the API call we can check at one place, very nice feature **What do you dislike about LogRocket?** It doesn't keep the console logs that were generated during the actual session. **What problems is LogRocket solving and how is that benefiting you?** It is really helpful to identify the issues when user can't explain the use case by session reply. ### 43. Great for easily tracking product usage to improve and debug web applications. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about LogRocket?** It was very simple to set up and get started. We only had to had to add a few lines of code to our platform to start tracking use and gathering data for product improvements. **What do you dislike about LogRocket?** I would love to see a dark mode option for the platform, since the product is geared for technical folks that likely have a lot of screen time. **What problems is LogRocket solving and how is that benefiting you?** Understanding how customers are using my application and identifying common bugs. ### 44. Easy to navigate and different levels of data **Rating:** 3.5/5.0 stars **Reviewed by:** Pim M. | Senior Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about LogRocket?** The fact that you can easily find and look for client and user sessions and get into high-level and very detailed data to use for further research. **What do you dislike about LogRocket?** It can be sometimes be a bit clunky and cumbersome to interact in video sessions and not that responsive in the frontend. **What problems is LogRocket solving and how is that benefiting you?** Helping me to understand how and where users are navigating and how they spend time in our product. This can help the product team about decisions to make if we see multiple discrepancies between the UX and what they need/ ### 45. Powerful Session Analysis, But Filtering Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about LogRocket?** Extensive session analysis. You can really dive deep into users steps to understand underlying issues. This is definitely part of my daily workflow. **What do you dislike about LogRocket?** Cumbersome filtering, sometimes it can be a little bit confusing. **What problems is LogRocket solving and how is that benefiting you?** We don't need to ask customers for their screen recordings when they encounter issues with the app. ### 46. LogRocket **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about LogRocket?** LogRocket has provided us with the data about how our users are actually using our platform. It's easy to use and a tool we use frequently across our company to share insight and trouble shoot platform bugs. **What do you dislike about LogRocket?** Sometimes locating exact use cases can be time consuming. **What problems is LogRocket solving and how is that benefiting you?** Insight and time. ### 47. Really quick way to see user pain points **Rating:** 4.0/5.0 stars **Reviewed by:** Becki F. | UX designer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about LogRocket?** I can quickly find new users and see where they are struggling and find quick wins **What do you dislike about LogRocket?** Can't hear user thoughts so not a full replacement for user testing but still helpful **What problems is LogRocket solving and how is that benefiting you?** Watching users ### 48. Easy user issue diagnosis **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew V. | Front End Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about LogRocket?** Session replay is by far the most useful feature LogRocket is offering. It has made diagnosing user issues much easier. Being able to watch the session replay and see console and network logs is invaluable in debugging. implementation is also quite easy with the npm package. **What do you dislike about LogRocket?** No major downsides so far. The metrics ui can be a bit hard to work with get the exact filters you want but its still a useful feature. **What problems is LogRocket solving and how is that benefiting you?** Session replay is huge. being able to diagnose user issues without having to try to replicate the issues on you're environment is invaluable and a huge time saver. ### 49. Great for debugging and understanding user behavior **Rating:** 5.0/5.0 stars **Reviewed by:** Barbaros N. | Lead Product Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about LogRocket?** LogRocket makes it easy to replay sessions, spot bugs, and improve UX. Super helpful for frontend teams. **What do you dislike about LogRocket?** Watching session replays doesn't scale well for high-traffic apps, and the pricing can get steep as usage grows. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps us spot bugs and understand user behavior quickly, which saves debugging time and improves the overall user experience. ### 50. Logrocket makes it easy to test products and share bugs with engineering **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about LogRocket?** - I can share replays of sessions with all log details with engineering (much better than using Loom or other screen recording tools) - I like that I can share at a specific timestamp, or clip a small section of a session to share **What do you dislike about LogRocket?** - It could be nice to add some notes to sessions, but this isnt super important as I'm generally sharing sessions with engineering through bug tickets or slack where I can provide additional context **What problems is LogRocket solving and how is that benefiting you?** LogRocket is helping provide maximum details to engineering when we run into issues while testing new features. Its a great way to share screen recording and developer tools without having a ton of manual work (like using Loom and downloading the network tab to send to engineering) ## LogRocket Discussions - [How long does it take to install LogRocket?](https://www.g2.com/discussions/how-long-does-it-take-to-install-logrocket) - 1 comment, 2 upvotes - [What is LogRocket used for?](https://www.g2.com/discussions/what-is-logrocket-used-for) - 2 comments, 2 upvotes - [What session replay tool is the easiest to use for non-tech businesses?](https://www.g2.com/discussions/what-session-replay-tool-is-the-easiest-to-use-for-non-tech-businesses) - 1 comment, 2 upvotes - [What is the best software for recording and replaying user sessions on desktop and mobile?](https://www.g2.com/discussions/what-is-the-best-software-for-recording-and-replaying-user-sessions-on-desktop-and-mobile) - 1 comment, 2 upvotes - [Is there a way to initialize Logrocket to update the user's name?](https://www.g2.com/discussions/24996-is-there-a-way-to-initialize-logrocket-to-update-the-user-s-name) - 3 comments, 2 upvotes - [View LogRocket pricing details and edition comparison](https://www.g2.com/products/logrocket/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+12%3A57%3A08+-0500&secure%5Bsession_id%5D=ac321d04-ed70-43cf-863c-a178fa2c9484&secure%5Btoken%5D=30fc893515271868cf59a7852a65992a16c9369bb5a56447766270bbde2167da&format=llm_user) ## LogRocket Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Angular](https://www.g2.com/products/angular/reviews) - [Apache Airflow](https://www.g2.com/products/apache-airflow/reviews) - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews) - [Azure DevOps Server](https://www.g2.com/products/azure-devops-server/reviews) - [BugSnag](https://www.g2.com/products/bugsnag/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - 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Click Tracking - Mouse Movement - Frustration Tracking **Product Analytics** - Account-Level Analytics - User-Level Analytics - Segmentation - Funnels - Alerts - Multi-Product Analytics - Integrations **Bug Reporting** - User Reports & Feedback - Team Reports & Comments **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Reporting** - Real-Time Reporting - Trending - Retroactive Reporting - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Analysis** - Conversion Opportunities - Mobile Device Analysis - Data Quantification - Webpage Element Analysis **A/B Testing ** - Error and Bug Tracking - Data Analysis - Notes **Bug Monitoring** - Analytics - Bug History - Data Retention **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Agentic AI - Product Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Other** - User Data - Load Time Monitoring - Administration Alerts **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation **Visitor Information** - User Identification - Search Box **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Behavioral Analytics - Product Analytics** - Multi-Product Analytics - User level Analytics - Account level Analytics - Segmentation - Funnels **Agentic AI - Session Replay** - Cross-system Integration **Agentic AI - Digital Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Platform Infrastructure - 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