--- title: LogRocket Reviews meta_title: 'LogRocket Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2390 reviews by the users' company size, role or industry to find out how LogRocket works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 2390 scale: '5' date_modified: '2026-07-22' parent_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- # LogRocket Reviews **Vendor:** LogRocket, Inc. **Category:** [Session Replay Software](https://www.g2.com/categories/session-replay) **Average Rating:** 4.6/5.0 **Total Reviews:** 2,390 ## About LogRocket LogRocket is an AI session replay and product analytics tool that helps digital teams understand why users are having bad experiences and ship fixes more quickly. At the core of the platform is Galileo, LogRocket’s AI that continuously watches session replays from real users, reads support tickets, listens to customer calls, and tracks product changes to surface user struggles and technical issues automatically. LogRocket then routes these fixes into the development workflow (including AI coding tools such as Cursor and Claude Code) to help teams fix issues faster. LogRocket is used by engineers, product managers, and UX teams building web and mobile applications. Galileo surfaces issues proactively, so instead of going into the platform to look for problems, teams are alerted to what matters most and handed the context they need to act. Core capabilities include: - Session replay: Pixel-perfect recordings of user sessions captured alongside console logs, network requests, Redux state, and performance data, giving engineers the context needed to reproduce issues without guesswork. - Error and performance monitoring: Automatic capture of JavaScript errors, network failures, and performance degradation, surfaced alongside the session in which they occurred. - Product analytics: Funnel analysis, user segmentation, feature usage tracking, and retention metrics, built on the same session data used for debugging. - Workflow integrations: Connects with tools including Jira, GitHub, Datadog, and Intercom, routing issues identified in LogRocket into existing development and support workflows. - MCP server: Allows AI agents to connect directly to LogRocket, enabling them to watch real session replays and gain context on the user experience. LogRocket supports modern web frameworks, including React, Angular, and Vue, as well as native iOS and Android applications. LogRocket is shortening the distance between identifying a user problem and shipping a fix. The platform integrates with AI coding tools such as Cursor and Claude Code, allowing issues identified in the platform to be passed directly to an AI agent as a fully-loaded coding task, complete with session replay, error context, and reproduction steps. ## LogRocket Pros & Cons **What users like:** - Users find **Session Replay** invaluable for understanding user interactions, enhancing troubleshooting and support effectiveness. (392 reviews) - Users commend LogRocket's **ease of use** , ensuring quick integration and efficient troubleshooting for teams of all skill levels. (313 reviews) - Users value the **powerful insights** from LogRocket, enhancing collaboration and streamlining the debugging process effectively. (218 reviews) - Users appreciate the **insightful user interactions tracking** of LogRocket, enhancing their understanding of customer behavior. (210 reviews) - Users value the **searchable user behavior tracking** in LogRocket, enhancing troubleshooting and improving product quality. (201 reviews) - Users appreciate the **easy integration and session replay** of LogRocket, greatly enhancing support and user experience. (195 reviews) - Users appreciate the **intuitive UI** of LogRocket, finding it easy to follow with helpful documentation and support. (180 reviews) - Troubleshooting (166 reviews) - Customer Understanding (136 reviews) - Bug Detection (131 reviews) **What users dislike:** - Users often face **unavailability of sessions** , making it difficult to verify actions taken during use. (157 reviews) - Users find the **missing features** of LogRocket limiting, particularly regarding location-specific session management and network tracking. (85 reviews) - Users find **filtering issues** in LogRocket, making it difficult to query elements by ids or classes effectively. (84 reviews) - Users find LogRocket's pricing to be **expensive** , especially when compared to free self-hosted alternatives. (81 reviews) - Users find **search difficulty** challenging, as tracking user clicks and time ranges complicates the overall experience. (73 reviews) - Users feel that LogRocket's **pricing is a bit high** , especially when compared to available free self-hosted options. (68 reviews) - Users experience **slow loading** times due to data volume and integration delays, hindering overall performance and efficiency. (61 reviews) - Filtering Difficulty (60 reviews) - Users find the **learning curve steep** , making it challenging to navigate and understand the extensive data provided. (57 reviews) - Recording Issues (52 reviews) ## LogRocket Reviews ### 1. Logrocket gives me fast actionable insights with very little effort **Rating:** 5.0/5.0 stars **Reviewed by:** German B. | Engineering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about LogRocket?** I've recently started using LogRocket on a new project and I'm pleased with how easy to set up and use it has become. The AI summary for session replay is super useful as it allows me at a glance to get an idea of which sessions are important and which arent so I know where to spend my time. After only a few days of data collection I was able to identify a problem that was causing my users to churn, make some changes and quickly validate them once deployed. **What do you dislike about LogRocket?** While the tools offered from the get go are great, some of the advanced tooling like heatmap, path analysis, etc needs configuration to even get started, it'd be nice to see them add good defaults to them. I also would expect to be able to filter session replays without having to create a playlist or, if I have to create a playlist for it to be obvious in the page. Other than that, I'm quite happy with what I get out of LogRocket. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps me understand how my users interact and use my product. It's been instrumental in understanding user engagement and making layout and feature decissions early in the process which saves me a lot of time, guesswork and frustration. ### 2. Insightful Session Reviews, But Performance Can Lag **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about LogRocket?** Being able to review sessions and see how users are interacting with the platform. **What do you dislike about LogRocket?** Can be really buggy and slow at times, especially when filtering sessions **What problems is LogRocket solving and how is that benefiting you?** Testing our hypothesis with our opt-in alpha customers and spotting bugs. ### 3. Improved logging and debugging experience through logrocket **Rating:** 5.0/5.0 stars **Reviewed by:** Vaishnavi I. | Senior developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about LogRocket?** The session replays that also include whatever we can see on a developer window **What do you dislike about LogRocket?** Little time taking to figure out the various components **What problems is LogRocket solving and how is that benefiting you?** Debugging production issues better ### 4. Amazing Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2025 **What do you like best about LogRocket?** Session replays are incredibly detailed. Instead of relying on vague bug reports, I can watch exactly what the user saw and did. **What do you dislike about LogRocket?** The initial setup takes some tweaking, especially if you want to capture custom events or integrate with a complex stack. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps us quickly understand what users experience when issues come up. Instead of guessing, we can see exactly what went wrong and fix it faster. It also shows where users drop off or get stuck, which helps us make smarter product improvements. ### 5. Essential for Website Optimization – Game-Changing Session Replay **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about LogRocket?** The session replay feature is hands down the best tool for our team. Being able to watch real user interactions on our site has been invaluable for identifying glitches, improving navigation, and enhancing the overall experience. Instead of guessing what went wrong, we can see exactly what users are doing in real-time. It has saved us countless hours of troubleshooting and improved our website’s performance significantly. **What do you dislike about LogRocket?** One feature we’d love to see is daily email notifications for sessions matching specific criteria. Right now, we have to log in, run our saved search, and manually review sessions. Having a daily digest with direct links to relevant sessions would streamline the process significantly. Additionally, while LogRocket offers a wealth of data, filtering through it efficiently takes some time. The platform is incredibly powerful, but a bit more automation in reporting would make it even better. To be fair, this may be available with a simple zapier integration, or other feature, but I have not seen it. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps us identify and fix user experience issues faster by providing session replays that show exactly what users are doing on our website. Instead of relying on vague analytics or guessing why something isn’t working, we can watch real interactions, spot problems like broken buttons, confusing navigation, or slow-loading pages, and fix them quickly. It also helps us prioritize fixes by showing us how many users are affected by a particular issue. This has saved us countless hours in debugging and allowed us to create a smoother, more intuitive experience for our visitors. Overall, LogRocket has been a huge asset in optimizing our website, reducing friction for users, and improving conversions. ### 6. Easy to setup and extremely useful toolset for your day to day logging **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about LogRocket?** How intuitive is the UI, and that it has easy to follow documentation and examples. Great customer support too. **What do you dislike about LogRocket?** Pricing model is straightforward but depending on your application you will hit the limits for sessions quite often, although it shouldn't matter at a certain point, just use it as a stat sig logging depending on the features. **What problems is LogRocket solving and how is that benefiting you?** Error logging and bug tracking ### 7. Great for assisting others **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about LogRocket?** It helps me assist people who are having trouble. **What do you dislike about LogRocket?** It can be hard to find exactly what I am looking for sometimes. **What problems is LogRocket solving and how is that benefiting you?** It helps me solve problems with applicants who are not able to fill out the screening. ### 8. LogRocket: A practical tool for debugging and user support **Rating:** 4.5/5.0 stars **Reviewed by:** Sandesh P. | Account Executive, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about LogRocket?** The most useful part of LogRocket is seeing how users use the site in real life. It has led us to discover UI issues we would have completely overlooked by internal testing. The playback is rich & smooth and it has saved our team from having to work based on generic bug reports. **What do you dislike about LogRocket?** It would be great if session data were available for longer on lower-tier plans. We occasionally want to review older sessions but they have timed out already. **What problems is LogRocket solving and how is that benefiting you?** We spent too much time recreating bugs before using LogRocket. Now we can look at the actual sequence of events in a session which saves support load and enables us to prioritize real user issues more efficiently. ### 9. Rich feature set, lots of features that are pretty simple to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Jake M. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about LogRocket?** I like the user replay feature and being able to censor out items if needed. Also the way to integrate it is super simple. **What do you dislike about LogRocket?** I don't like how there isn't documentation to use any Rest API, the API key is only for the command line, I'd like to integrate with n8n or any other service via API. **What problems is LogRocket solving and how is that benefiting you?** its benefiting us by capturing problems and data that we wouldn't otherwise be able to get ### 10. Works Well, But Needs Better Clarity and a Summarizing GenAI Bot **Rating:** 4.0/5.0 stars **Reviewed by:** Eran V. | CPO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2025 **What do you like best about LogRocket?** works well. I'm able to understand what my clients are doing **What do you dislike about LogRocket?** clarity features are better on dashboard. missing genai bot that can summarize for me a recording **What problems is LogRocket solving and how is that benefiting you?** Client behaviour **Official Response from Jeffrey Wharton:** > Hey Eran, thanks for the kind words! Appreciate the feedback. For session summarization, we actually do have that available on all Pro plans. Our Galileo AI Highlights are summarizations of individual sessions or across a collection of sessions that you select. Here's a quick link to the docs that explain it: https://docs.logrocket.com/docs/galileo-highlights I'll reach out to see if there's more questions. But thanks for flagging! -Jeff Wharton VP, Marketing @ LogRocket ### 11. LogRocket is like an athlete watching game tape **Rating:** 4.0/5.0 stars **Reviewed by:** Aaren E. | Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about LogRocket?** I like that it is super easy to stand up a dashboard to can watch my users utilize the features that I've designed, so that I know how they use them and how they think they should use them. **What do you dislike about LogRocket?** I don't dislike anything but I think there is so much you can do I might not know everything that is possible. It also seems difficult to get trackevents in but I don't know if that is on my teams side or actually a problem with the product. **What problems is LogRocket solving and how is that benefiting you?** I am a product designer and sometimes it is diffifult to schedule time with users so I use LogRocket to watch the users work. It saves me time and frustration with setting up and conducting interviews. ### 12. Logrocket is a nice tool for my role in Production Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about LogRocket?** I love being able to view session replays to confimr user experience. I also like being able to use definitions to find sessions of different users who have encounterd a particular issue. **What do you dislike about LogRocket?** I wish the definitions were easier to use. Sometimes i find it difficult to set up metrics based on definitions. The interface for metrics feels buggy, sometimes it will just get stuck when i try to find sesion witha particular definition. **What problems is LogRocket solving and how is that benefiting you?** Validating and/or refuting user claims about issues they have using our platforms. Being able to see what users are doing while on the platform is super valuable in my production support role. Seeing how often users experience an issue and when the issue started to occur is very helpful. ### 13. Overall, I enjoyed using the application; it exceeded my expectations. **Rating:** 4.0/5.0 stars **Reviewed by:** Egor B. | Senior Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about LogRocket?** I appreciated the fact that the entire user session is recorded, allowing me to review all interactions with the UI and understand exactly where and why an error occurred. **What do you dislike about LogRocket?** As for the aspects I didn’t quite like or missed: I would like the duration of the user session to be customizable. Specifically, I am currently working with an internal company product that users might leave open for weeks. They often switch tabs and return later to resume their work. At the moment, sessions are limited to 30 minutes, which is inconvenient if a user steps away. If I could define a session as lasting 1–2 days (with 80% of the time being inactive and not tracked), it would make managing sessions much easier! It’s not entirely clear to me what differentiates the Pro plan from the Team plan, or what "Core LogRocket Features" are. I would appreciate more detailed descriptions with screenshots or links, explaining what we gain or lose with each plan. It would be helpful to have not only filtering by user but also the ability to access their individual profile card to view detailed information about them and their sessions (ideally merged into one session). **What problems is LogRocket solving and how is that benefiting you?** The main problem LogRocket solves is enabling session review and debugging in production without involving the user directly. ### 14. Exceptional Exception Logging and Insightful Network Tab **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about LogRocket?** The logging of exceptions and the network tab at the particular time and how the UI is behaving. That has to be the best part. **What do you dislike about LogRocket?** Sometimes I wish the logged errors would show up in the same screen. **What problems is LogRocket solving and how is that benefiting you?** Its our best session replay tool and mostly helps us dive deep into bugs reported by users. ### 15. Helpful Tool for Support Professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Rehman K. | Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about LogRocket?** I love the session replay feature and use it the most. The corresponding logs are a cherry on top. In my field of work, this cuts investigation times by half. **What do you dislike about LogRocket?** That sometimes there are extensions on the client end that interfere with session logs. **What problems is LogRocket solving and how is that benefiting you?** It greatly solves the user error validation issue. ### 16. Invaluable tool for our day-to-day work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about LogRocket?** Essential tool for a product environment. Being able to replay sessions, allows us to create assumptions, or even validate theories. We can spot UX friction without relying solely on user feedback or analytics dashboards, but by looking at behaviour. It’s like having a usability test running in the background at all times. **What do you dislike about LogRocket?** It often feels sluggish, especially when loading session replays or navigating through the dashboard. The interface also isn’t the most intuitive—sometimes I find myself clicking around trying to figure out where to go or how to filter down to what I actually need. It could definitely benefit from a more streamlined UX. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps us monitor how users interact with new features right after release—highlighting areas of confusion, unexpected behaviors, or things we might have missed. It also plays a big role before we start redesigns; we watch real user sessions around the parts of the product we plan to rework to better understand pain points and context. This gives us a clearer picture than just relying on analytics or assumptions. ### 17. Useful for tracking & log **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about LogRocket?** Its useful for tracking up the Network Requests & Error Log reports , **What do you dislike about LogRocket?** Ui can be simplified. No cons to tell as much **What problems is LogRocket solving and how is that benefiting you?** after giving the apk build to other users, if they face any issue i am able to track their error via logrocket ### 18. Fantastic tool for understanding user behavior and fixing issues fast **Rating:** 5.0/5.0 stars **Reviewed by:** aida h. | UI UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2025 **What do you like best about LogRocket?** LogRocket lets me replay exactly what users experienced, including console errors, network logs, and UI interactions. It’s incredibly helpful for debugging and understanding customer pain points. The integration with analytics tools is smooth, and the dashboard makes it easy to prioritize what matters most. **What do you dislike about LogRocket?** Sometimes the setup for large-scale apps takes a bit longer, and session loading can be slightly slow when dealing with very high traffic. But overall, it’s a great experience and an essential tool for any product team. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps me understand exactly how users interact with the product and where issues occur. It saves hours of debugging time because I can see the session replay, console logs, and network requests in one place. This visibility helps both engineering and product teams prioritize bugs and improve the user experience faster. ### 19. Session Replay is critical! **Rating:** 4.5/5.0 stars **Reviewed by:** Angela E. | Assoc. Director, Digital Product Management, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about LogRocket?** We've been longtime users of LogRocket, implementing it from day 1 in our product. One of the most useful things about it has been the Session Replay. Anyone in product (or support) can attest to the frustration trying to understand how a user interacted with the platform, encountered an issue, and trying to reproduce user issues. Session replay has saved us so much time by allowing us to simply replay a user's session, quickly jump to the problem spot, and investigate all of the network details, API calls, errors, etc at that point in time. It's also been a huge selling point when rolling our product out internally to new regions, because they know they can support it easily! Also very thankful for the hands on support we get directly from LogRocket, it's made it much easier to implement. **What do you dislike about LogRocket?** So far no downsides. Integrated properly it's allowed most of the product analytics and support tools we've needed. **What problems is LogRocket solving and how is that benefiting you?** We can better track usage, problem areas, assist customers quickly, inform development of issues, etc. It also helped us to resolve a potential security incident ### 20. Great usability **Rating:** 3.5/5.0 stars **Reviewed by:** Bryn K. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about LogRocket?** Big fan of how easy sessions are to implement in our product, and how useful they are when debugging client issues. We use it everyday, and have found it simple to setup. **What do you dislike about LogRocket?** Not many options for integrating data within other products. **What problems is LogRocket solving and how is that benefiting you?** They allow us to see how our users interact with our tool ### 21. Great to find users' behavior patterns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about LogRocket?** I like the visibility I get in Dev Tools during session replay. It is very helpful when investigating issues that are happening to just one or two users in a team. **What do you dislike about LogRocket?** The inability to leave a note on a session. We can only crop it, but we can't add a note to describe what's seen. A note would be very helpful when sharing the cropped session with a colleague. **What problems is LogRocket solving and how is that benefiting you?** The number one problem that LogRocket solves for me is to have visibility into the user's behavior when they report a technical issue. ### 22. Useful for User Interaction and Investigations **Rating:** 4.5/5.0 stars **Reviewed by:** Ardee S. | Live Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about LogRocket?** Very easy to use. Intuitive UI. Very helpful filters. **What do you dislike about LogRocket?** Not a lot to dislike. Although it would be helpful if there is an event counter for each event available. This should speed up my investigations. **What problems is LogRocket solving and how is that benefiting you?** Investigations in exploits in our platform. ### 23. Essential tool for an Web Application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about LogRocket?** LogRocket has been an invaluable tool for addressing client questions and resolving reported issues efficiently. By allowing us to see and experience exactly what clients are encountering on their end, it significantly reduces the need for back-and-forth emails and accelerates the time to a solution. With LogRocket, we can quickly pinpoint issues, replicate user experiences, and provide precise support, ultimately improving client satisfaction. It’s an essential tool for any team looking to streamline troubleshooting and enhance customer support. **What do you dislike about LogRocket?** One challenge is that finding user sessions can be difficult since searches are based on user email rather than more flexible filtering options. Additionally, the snipping feature for sharing clips with teammates could be more intuitive and easier to use. **What problems is LogRocket solving and how is that benefiting you?** LogRocket allows teams to see exactly what users encountered in real time.This eliminates the “he said, she said” scenario where support teams and clients may have different interpretations of an issue. By providing session replays and detailed logs, LogRocket removes guesswork, speeds up troubleshooting, and ensures that teams can quickly identify and resolve problems with accuracy. ### 24. LogRocket Makes Troubleshooting Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about LogRocket?** LogRocket has been a game changer for our customer support team, making it way easier to troubleshoot user-reported issues. Instead of going back and forth with customers trying to recreate a problem, we can just pull up the session review and see exactly what happened. It saves a ton of time and makes the whole support experience smoother for everyone. **What do you dislike about LogRocket?** One thing that could be better is the timestamping when reviewing logs. Right now, it shows how much time has passed in the session, but it’d be really helpful to also see the actual time of the event. That would make it easier to match up with other logs and track down issues even faster. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps us quickly identify and review issues reported by customers by allowing us to pull up session recordings. Instead of spending time trying to replicate the issue and gather data, we can see exactly what happened firsthand. This saves a lot of time troubleshooting and allows support agents and engineers to focus on fixing the problem rather than collecting information. As a result, we see faster turnaround times and an overall better customer experience. ### 25. Great Software for Fintech. **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Ramón L. | Customer Support Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about LogRocket?** Quite simple to understand, easy to use, user friendly. **What do you dislike about LogRocket?** Sometimes you have to refresh the page to get different results shown. **What problems is LogRocket solving and how is that benefiting you?** Ease of understanding to provide enhanced customer support. ### 26. great tool for managing user experience **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian M. | cto, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about LogRocket?** easy to navigate, great filtering comprehensive view of network requests and user journey smooth setup **What do you dislike about LogRocket?** i can't think of any dislikes about the product **What problems is LogRocket solving and how is that benefiting you?** user journey and exeperience onboarding users and simplification of flows ### 27. Essential tool for debugging and improving user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | Developer / CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about LogRocket?** LogRocket makes it incredibly easy to understand what went wrong in our app. The session replays paired with console logs, network requests, and error tracking give us full visibility into issues. It saves hours of back-and-forth when troubleshooting bugs and helps us quickly reproduce and fix problems. The integrations with tools like Slack and Jira make it simple to connect LogRocket to our workflow, and the UI is clean and intuitive. **What do you dislike about LogRocket?** The value LogRocket delivers far outweighs my perceived downsides. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps us bridge the gap between user feedback and technical debugging. Instead of relying on vague bug reports, we can watch exactly what the user experienced, along with the associated logs and network activity. This saves our team significant time in reproducing issues, improves collaboration between engineering and support, and leads to faster fixes. It also helps us uncover UX pain points we might have missed, ultimately making our product more stable and user-friendly. ### 28. No matter the size of your project, LogRocket's insights are invaluable **Rating:** 5.0/5.0 stars **Reviewed by:** Ala M. | Product Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about LogRocket?** LogRocket has become essential in our frontend stack: setup took minutes in React/Next.js, and the pixel-accurate session replay paired with console logs, network payloads, and Redux/RTK actions lets us reproduce issues in seconds. Built-in performance insights (Core Web Vitals, long tasks, resource timing) surface regressions before customers notice. The event timeline, error grouping, and stack traces make root-cause analysis fast, and user-level context ties crashes to real journeys. Integrations with Jira, Slack, and Sentry keep our triage flow tight, and privacy tools like PII redaction and element masking are straightforward. Overall, it’s a developer-first tool that consistently cuts MTTR and helps us ship a more polished UI. **What do you dislike about LogRocket?** While nothing major comes to mind, the query/filtering UX could be deeper (e.g., saved compound filters, payload search), and alerting feels basic versus full observability stacks. **What problems is LogRocket solving and how is that benefiting you?** LogRocket solves the classic “can’t reproduce” bug loop and blind UX spots. Session replays stitched with console logs, network requests, and state changes show the exact user path to failure, so we diagnose root causes without guesswork or back-and-forth. Error grouping plus timeline context makes it easy to link a replay to an issue and push it straight into Jira with actionable evidence. Heat maps surface dead clicks, rage clicks, and scroll-depth drop-offs, helping us prioritize fixes that actually move conversion and task completion. Together, these cut MTTR, remove noisy anecdotal reports, and give us a data-driven way to debug, triage, and improve UX in one place. ### 29. Makes debugging and analysing user experience effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Kapil L. | Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about LogRocket?** The best part about LogRocket is how it gives me a clear replay of user sessions combined with console logs. Integrating it into my app - vitality was straightforward, and it immediately started helping me **What do you dislike about LogRocket?** The dashboard can feel a little overwhelming to use at first **What problems is LogRocket solving and how is that benefiting you?** I can replay exactly what the user experienced in my app and see the console activity side by side which eases up the debugging. ### 30. Overall easy to use & extremely beneficial **Rating:** 4.0/5.0 stars **Reviewed by:** Schae L. | Product Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about LogRocket?** Being able to filter down to exactly what you need **What do you dislike about LogRocket?** The setup process is pretty technical, for example to see embedded parts of a website **What problems is LogRocket solving and how is that benefiting you?** Allows us to see how our users interact with the platform ### 31. log rocket review **Rating:** 5.0/5.0 stars **Reviewed by:** Idan R. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about LogRocket?** the session recordings are really good and helpful **What do you dislike about LogRocket?** this is very expensive. but worth it still **What problems is LogRocket solving and how is that benefiting you?** see how users are using our platform is priceless ### 32. Great tool, really helps us understand and improve the customer experience **Rating:** 4.5/5.0 stars **Reviewed by:** Waseem S. | Director of Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about LogRocket?** The heatmaps are great, but the session replays, and the security options with regards to not including personal details, makes this a viable tool for us. The search tools are built in a way to easily narrow down the relevant sessions. There is also an issues section that tries to group potential issues that your end users may be experiencing that is useful to review periodically. **What do you dislike about LogRocket?** Nothing really, it does everything we need it to do. I have not tested the React Native/mobile implementation yet. **What problems is LogRocket solving and how is that benefiting you?** It's always difficult to solve for bugs and issues if you can't reproduce them. This product really helps us reproduce a reported issue. ### 33. Great Insights on user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Akshay Kumar S. | Back End Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about LogRocket?** We were thrilled to use LogRocket for 2 main reasons one to see if user's are facing any weird issues and we could see that in the session replays. The other to check for responses from the backend if they behaved well or not. This really helped us to sort out issues in the integration of backend and frontend. **What do you dislike about LogRocket?** Would have been nice if we could integrate the backend as well to see what requests are being recieved and how it is being processed. That way we could use one single service for both ends. **What problems is LogRocket solving and how is that benefiting you?** User experience is something we consider a high priority so any miss clicks or weird behaviour of UI components is a red flag for us. So, we could monitor the session replays to see if everything worked as expected. We could also see where our user's were may be pausing to understand the page layout of details to fill this provided insights on optimizing the process for our users. ### 34. Easy To Implement, Difficult to Ignore | Quality Results **Rating:** 5.0/5.0 stars **Reviewed by:** Cary C. | Technology Consultant: Strategic Planning | Product Management | Web Development Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about LogRocket?** LogRocket proved to be an invaluable tool for monitoring our time-sensitive registration forms, which are crucial for our golf course operations. The session replay feature allowed us to watch real user interactions with our forms, helping us identify and resolve issues quickly and efficiently. This was particularly useful during peak registration periods, ensuring a smooth experience for our golf enthusiasts. The frontend performance monitoring capabilities of LogRocket were especially impressive. We were able to track page load times which helped us optimize our registration process. This resulted in faster load times and a more responsive user interface, greatly enhancing the overall user experience for our patrons. From a technical standpoint, the implementation was straightforward, requiring minimal setup time. The software integrated seamlessly with our existing tech stack, and the documentation provided was comprehensive and easy to follow **What do you dislike about LogRocket?** We really didn't encounter anything we disliked about the platform at this time. Our experience has only been positive. **What problems is LogRocket solving and how is that benefiting you?** We experience inconsistent issue with our registration forms. We need to monitor sessions and presentation techniques to resolve those issues. LogRocket enables us to measure our strategy. ### 35. Honestly such a lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Ben T. | Business Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about LogRocket?** You can see exactly what's happening! Exactly who did what, when, where in the app --- super super helpful for debugging **What do you dislike about LogRocket?** Very few things honestly!! Don't have much to complain about **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps me track down exactly what went wrong if a customer writes in a ticket about something being messed up in our app. Saves SO much time. ### 36. Great tool for improving product use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about LogRocket?** Easy to see events and how users navigate our tool **What do you dislike about LogRocket?** For everything I need in my role with product integrations, this tool fully covers needs **What problems is LogRocket solving and how is that benefiting you?** Communication! Saying someting vs seeing something makes a huge difference. Replaying users sessions allows us to better understand what our end users want / need without having to say a word! ### 37. LogRocket rocks and creates many insights **Rating:** 4.5/5.0 stars **Reviewed by:** Martin R. | VP of Product, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about LogRocket?** We are using LogRocket for customer specific tracking and session reviewing. We love the filters and customization of tracking events. **What do you dislike about LogRocket?** It takes a while to get the full potential of LogRocket unleashed. **What problems is LogRocket solving and how is that benefiting you?** We monitor closely what our B2B clients are doing, using Session Replays. This creates a tremendous value for our company. ### 38. Quick and easy way to add visual monitoring to my SaaS **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel G. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about LogRocket?** It was really easy to setup, their tool and UI is just what I needed to keep track of how my users face problems in my app. I use it at least once a week and it works great on desktop. **What do you dislike about LogRocket?** The mobile UI is a mess, the table for sessions doesnt render correctly **What problems is LogRocket solving and how is that benefiting you?** Helps me debug and patch problems way quicker than going through the backend logs ### 39. priceless for reviewing user experience (good for testing too!) **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin S. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about LogRocket?** I can see exactly what users are doing up to the mouse movements. This helps me pinpoint inefficiencies in the UX and improve. I love how it can also track tests, so I know what my headless chrome browser is doing during integration tests. **What do you dislike about LogRocket?** Sometimes the css doesn't load. this makes it harder to see what's actually happening. I don't know when it records, it seems random but captures most of it so it's good enough. **What problems is LogRocket solving and how is that benefiting you?** User experience problems and testing. ### 40. Makes your Life easier as a Software Dev **Rating:** 5.0/5.0 stars **Reviewed by:** Aman K. | SDE, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about LogRocket?** The best part is I can know when user is using multiple tabs and I'll be aware on which tab the user is currently!!. It's very easy to implement in your codebase as well and their integrations with slack and jira everything works like a charm. They are always available for you whenever needed! PS: I use this daily for checking issues and debugging and fixing them ! **What do you dislike about LogRocket?** NOTHINGGG!!! IT'S PERFECTT NO ISSUES TILL NOW **What problems is LogRocket solving and how is that benefiting you?** Managing customers and scaling product ### 41. Easily usable, valuable **Rating:** 4.0/5.0 stars **Reviewed by:** Dan K. | Customer Support, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about LogRocket?** Deep Analytics and ability to get usage insights, UI **What do you dislike about LogRocket?** Sometimes a lot of clicks (friction) are required to get what you need **What problems is LogRocket solving and how is that benefiting you?** Insights about usage, Bugs ### 42. Amazing product to understand and improve user journey. Highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Hamzah S. | Head of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about LogRocket?** LogRocket is an absolute game-changer for debugging user-reported issues. It allows me to replay user sessions, making it incredibly easy to see exactly what actions they took. Instead of guessing, I can visually track their steps, which saves me a massive amount of time. I can also analyze user flows to understand where and why users drop off, helping to optimize the experience. For any web app—especially startups—this is a must-have tool. **What do you dislike about LogRocket?** No drawbacks experienced yet. I am yet to explore all features. **What problems is LogRocket solving and how is that benefiting you?** Understanding user drop off ### 43. Empowers my team to build better products **Rating:** 5.0/5.0 stars **Reviewed by:** Erica G. | Senior Product Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about LogRocket?** LogRocket has completely changed how we troubleshoot and improve our product. Its session replay helps us quickly identify and resolve issues that we could not replicate before. When building our product roadmap, LogRockets analytics tool is vital in helping inform us on where our learners are struggling and where our opportunities may be. I also love working with LogRocket team! Their team is always responsive, knowledgeable, and ready to help us get the most out of the platform. **What do you dislike about LogRocket?** Price. Our team cannot afford to capture 100% of our user sessions or keep our sessions for longer than 30 days. **What problems is LogRocket solving and how is that benefiting you?** LogRocket has solved major gaps and pain points for our team. Before LogRocket, our team had extremely limited data into how our learners were interacting with our product and what issues they were experiencing. When we run out of sessions our team refers to it as flying blind because it truly feels like we lose our superpower of being able to quickly identify issues and solve them for our customers. ### 44. Straightforward and performant replays **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about LogRocket?** I really like the completeness of the product, most specifically the network requests recording, the multiple tab session tracking and the capability to record even in iframes if configured properly **What do you dislike about LogRocket?** I think the color contrast in the playback tab (with the event timeline) could be a bit improved. On a high PPI display, I have a hard time telling where I am in the event timeline because the dots are very small and the past / future event text colors look very similar. **What problems is LogRocket solving and how is that benefiting you?** It allows me to quickly playback problematic sessions, identifying issues both frontend (with stack traces) and backend related (with trace ID's in the response headers) ### 45. Senior Software Engineer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about LogRocket?** I love being able to see what users are doing leading up to an issue without having to have a back-and-forth conversation with them that is not always reliable. **What do you dislike about LogRocket?** I don't like how the sessions are stored. For example, if a user is just going to your login page and that is it they waste a session. We get a lot of wasted sessions like this, but the problem is if we move it further into our application, we do not get the opportunity to see any login issues. It would be nice if we could have more control on what counts as a session. **What problems is LogRocket solving and how is that benefiting you?** It helps us track user issues and not have to worry about a user getting back to use which helps us on turn over for our bug tickets. ### 46. Great for Product QA, getting there for User Research **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about LogRocket?** As a Senior Product Designer, LogRocket offers a great way to temperature check our user experience. I use it monthly to review user sessions to catch any areas of tention, bugs, or UX that needs our attention. It's great to be able to share user sessions with our developers when I spot a bug or other issue. Our team also uses LogRocket for customer support by accessing user sessions so we can dive into where they are having issues. **What do you dislike about LogRocket?** Not really a "dislike." I use LogRocket as an asynch user reserach tool every month or so and when we ship a new feature. I can see that they are working toward making the user research experience better. I have the ability to create a dashboard with graphs highlighting different aspects of the user experience, such as heat maps. However, it's still a little hard to scrub through all of the user sessions to find the sections relevant to the area I'm reasearching. **What problems is LogRocket solving and how is that benefiting you?** My team is able to gain insights into how our users actually interact with our product. This allows us to confirm UX assumptions or iterate on our ideas to provide the best user experience. LogRocket also helps us review and catch bugs and areas of friction in the product by allowing us to see the issue as the user exerienced it, rather than them trying to relay it back to us verbally or via text-based messaging. ### 47. Best tool to understand our customers and their behaviors **Rating:** 5.0/5.0 stars **Reviewed by:** Erkhembayar G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about LogRocket?** It's easy to integrate LogRocket into my webapp and mobile apps. **What do you dislike about LogRocket?** I'm very satisfied with their offerings. I think its one of my recommended tools to explore our users behavior **What problems is LogRocket solving and how is that benefiting you?** LogRocket reveals the hidden bugs and UX flaws ### 48. LogRocket helps us catch and fix bugs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about LogRocket?** I like the session replay feature most of all. We look at the network requests and console errors to get information about user sessions when they experience bugs. **What do you dislike about LogRocket?** I wish LogRocket included information from the application tab (browser storage) in its session replays. **What problems is LogRocket solving and how is that benefiting you?** LogRocket helps us catch and fix bugs. We catch bugs by reviewing user sessions and fix bugs when they are reported by users by finding their session and checking the network requests and console errors. ### 49. I use it almost every day! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about LogRocket?** We deployed LogRocket on an internal tool used by a few hundreds employees in call centers. It helps us understand how users took some of the decisions in handling our events. For some of the agent actions we do not log in our DB, LogRocket helps us review exactly what happened and why. We also use the Live session feature any time we deploy a change on our software, to monitor the impact. **What do you dislike about LogRocket?** Our usual user session last between 6 and 12 hours. When I crop to only watch a small part (e.g. a 30-min stretch) it looks like LogRocket tries to load the whole session (e.g. 8 hours) anyway, which is very slow. It can take up to 10 minutes. **What problems is LogRocket solving and how is that benefiting you?** There are some user actions we do not log in our DB, LogRocket helps us see those in Real Time. When we do review sessions with some of our employees to understand why they mishandled an event, we can refer to their session to understand what happened. ### 50. Great Tool to for support debugs **Rating:** 4.5/5.0 stars **Reviewed by:** Jason H. | Snr Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about LogRocket?** The time line similar to debug tools on browser! Two lines of code to use it in the basic free mode **What do you dislike about LogRocket?** Would like to try the cost elements, but in my private capacity I cant afford it now. Want to reload my image for review* **What problems is LogRocket solving and how is that benefiting you?** Solving the need to get details, when they just give headline, and lacks details. ## LogRocket Discussions - [How long does it take to install LogRocket?](https://www.g2.com/discussions/how-long-does-it-take-to-install-logrocket) - 1 comment, 2 upvotes - [What is LogRocket used for?](https://www.g2.com/discussions/what-is-logrocket-used-for) - 2 comments, 2 upvotes - [What session replay tool is the easiest to use for non-tech businesses?](https://www.g2.com/discussions/what-session-replay-tool-is-the-easiest-to-use-for-non-tech-businesses) - 1 comment, 2 upvotes - [What is the best software for recording and replaying user sessions on desktop and mobile?](https://www.g2.com/discussions/what-is-the-best-software-for-recording-and-replaying-user-sessions-on-desktop-and-mobile) - 1 comment, 2 upvotes - [Is there a way to initialize Logrocket to update the user's name?](https://www.g2.com/discussions/24996-is-there-a-way-to-initialize-logrocket-to-update-the-user-s-name) - 3 comments, 2 upvotes - [View LogRocket pricing details and edition comparison](https://www.g2.com/products/logrocket/reviews?open_modal_url=%2Fproducts%2Flogrocket%2Fwishlists%3Fhost_path%3D%252Fproducts%252Flogrocket%252Freviews%26source%3Dsticky_header_pin&page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+07%3A20%3A30+-0500&secure%5Bsession_id%5D=8bc284d0-d318-4615-89e4-becc42b9bc5c&secure%5Btoken%5D=16b0a756886ee501b24e7acd142271e31399edce5f5b859d9a9aaf379ef10ee4&format=llm_user) ## LogRocket Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Angular](https://www.g2.com/products/angular/reviews) - [Apache Airflow](https://www.g2.com/products/apache-airflow/reviews) - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews) - [Azure DevOps Server](https://www.g2.com/products/azure-devops-server/reviews) - [BugSnag](https://www.g2.com/products/bugsnag/reviews) - 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Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Custom Event Tracking - Retention - Return - Conversions - Funnels **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Product Analytics** - Account-Level Analytics - User-Level Analytics - Segmentation - Funnels - Alerts - Multi-Product Analytics - Integrations **Bug Reporting** - User Reports & Feedback - Team Reports & Comments **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Agentic AI - Heatmap Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Reporting** - Real-Time Reporting - Trending - Retroactive Reporting - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Analysis** - Conversion Opportunities - Mobile Device Analysis - Data Quantification - Webpage Element Analysis **A/B Testing ** - Error and Bug Tracking - Data Analysis - Notes **Bug Monitoring** - Analytics - Bug History - Data Retention **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Agentic AI - Product Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Other** - User Data - Load Time Monitoring - Administration Alerts **Reporting** - Heat Maps - Session Replays - Monitoring - Data Segmentation **Visitor Information** - User Identification - Search Box **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Behavioral Analytics - Product Analytics** - Multi-Product Analytics - User level Analytics - Account level Analytics - Segmentation - Funnels **Agentic AI - Session Replay** - Cross-system Integration **Agentic AI - 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