Compare Fullstory and LogRocket

At a Glance
Fullstory
Fullstory
Star Rating
(1,047)4.5 out of 5
Market Segments
Mid-Market (43.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plans
LogRocket
LogRocket
Star Rating
(2,327)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that LogRocket excels in ease of setup, with many users appreciating its straightforward implementation process. One user highlighted that it is "easy to set up in any project," making it an ideal choice for those starting new projects.
  • Users say Fullstory provides exceptional insights into user behavior, allowing teams to understand how customers interact with their products. Reviewers noted features like the ability to track user sessions and add custom events, which help identify where users drop off and how to improve performance.
  • According to verified reviews, LogRocket shines in session organization, with users praising its ability to browse sessions by time and user name. This feature, along with the automatic skipping of inactivity, enhances the user experience by making it easier to analyze user interactions.
  • Reviewers mention that Fullstory offers a comprehensive view of the customer experience, providing both visual insights and technical information for troubleshooting. Users appreciate the ability to determine if issues are isolated or widespread, which aids in effective problem resolution.
  • G2 reviewers highlight that LogRocket's free starting plan is a significant advantage for small businesses, allowing them to explore user behavior and identify critical errors without upfront costs. This accessibility is particularly beneficial for startups looking to optimize their user experience.
  • Users report that while Fullstory has strong analytics capabilities, LogRocket outperforms it in product analytics, with higher satisfaction ratings. Reviewers noted LogRocket's effective tracking of landing page interactions, which helps teams focus on the most impactful areas for improvement.
Pricing
Entry-Level Pricing
Fullstory
Business
Contact Us
Browse all 4 pricing plans
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
Browse all 4 pricing plans
Free Trial
Fullstory
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
8.7
887
8.9
2,056
Ease of Use
8.2
898
8.7
2,096
Ease of Setup
8.4
533
9.0
1,127
Ease of Admin
8.7
319
9.1
678
Quality of Support
9.0
686
8.9
1,312
Has the product been a good partner in doing business?
9.0
301
9.1
594
Product Direction (% positive)
8.8
850
8.9
2,014
Features by Category
7.9
341
8.0
460
Metrics
8.5
271
8.9
331
8.6
265
8.5
306
8.3
254
8.2
293
8.7
272
8.7
307
8.4
278
8.4
291
7.8
246
7.9
272
7.7
246
8.0
261
8.2
259
8.0
259
8.5
261
8.0
266
Reporting
8.7
276
8.6
307
8.3
264
8.0
273
7.9
263
8.0
276
8.7
268
7.9
269
7.9
235
7.8
258
7.8
241
8.1
259
8.4
264
8.3
276
Other
8.3
265
8.5
279
7.8
232
8.1
252
8.0
256
8.3
260
7.6
227
7.7
230
7.4
227
7.3
153
6.6
222
Feature Not Available
7.6
215
7.8
233
Agentic AI - Digital Analytics
6.1
11
7.2
18
6.5
12
6.8
18
6.4
13
6.8
18
6.4
13
6.9
18
Administration
7.5
254
8.2
321
7.8
258
8.3
314
8.7
272
8.7
362
8.3
272
8.3
343
8.5
93
Not enough data
User Identification
7.7
75
Not enough data
8.5
78
Not enough data
8.8
78
Not enough data
Tracking & Reporting
8.5
77
Not enough data
9.0
76
Not enough data
8.2
75
Not enough data
8.8
80
Not enough data
8.6
81
Not enough data
8.8
80
Not enough data
Metrics
8.8
80
Not enough data
8.5
75
Not enough data
8.2
73
Not enough data
8.1
74
Not enough data
8.7
78
Not enough data
8.2
434
8.0
1,432
User Behavior
9.0
378
|
Verified
8.9
1236
|
Verified
8.6
356
|
Verified
8.7
1205
|
Verified
8.5
378
|
Verified
8.0
1111
|
Verified
A/B Testing
8.5
355
|
Verified
8.5
1202
|
Verified
Feature Not Available
7.0
856
8.3
359
|
Verified
7.8
996
8.2
328
|
Verified
7.1
863
|
Verified
Visitor Information
8.5
368
|
Verified
8.7
1252
|
Verified
8.2
366
|
Verified
8.3
1216
Agentic AI - Session Replay
5.9
23
7.1
154
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.5
69
Not enough data
User Analysis
8.4
40
Not enough data
8.1
38
Not enough data
User Support
8.4
42
Not enough data
8.0
36
Not enough data
8.8
38
Not enough data
Walkthrough Type
8.9
43
Not enough data
9.1
53
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
7.1
232
7.1
493
Product Analytics
7.8
190
7.7
368
8.6
205
8.3
407
8.5
199
7.5
372
8.4
213
7.5
364
7.3
197
7.2
362
7.7
175
7.3
340
7.3
189
Feature Not Available
7.5
176
7.5
355
Agentic AI - Product Analytics
5.2
9
6.2
41
5.2
9
6.0
41
5.9
9
6.4
40
5.2
9
6.2
41
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.4
89
Not enough data
Analytics
7.8
76
Not enough data
8.2
83
Not enough data
8.4
83
Not enough data
7.5
78
Not enough data
7.1
77
Not enough data
Feature Not Available
Not enough data
Administration
7.8
78
Not enough data
6.7
80
Not enough data
7.2
77
Not enough data
Generative AI
5.8
77
Not enough data
Agentic AI - E-Commerce Analytics
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.8
7
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
7.3
100
Not enough data
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Not enough data
7.6
1,038
Bug Reporting
Not enough data
8.0
776
Not enough data
7.8
730
Not enough data
7.6
724
Bug Monitoring
Not enough data
8.4
844
Not enough data
8.5
874
Not enough data
7.8
841
Agentic AI - Bug Tracking
Not enough data
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
7.9
478
Monitoring
Not enough data
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Response
Not enough data
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
7.1
13
Performance
Not enough data
8.7
389
Not enough data
8.2
358
Functionality
Not enough data
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
7.6
38
Not enough data
Generative AI
6.7
10
Not enough data
Self-Service Experience
7.9
27
Not enough data
7.9
24
Not enough data
6.7
23
Not enough data
7.2
24
Not enough data
7.9
27
Not enough data
Self-Service Platform
8.1
33
Not enough data
8.9
32
Not enough data
6.3
25
Not enough data
8.1
27
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI InfrastructureHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
7.9
214
7.9
232
Agentic AI - Heatmap Tools
6.7
8
6.9
17
7.1
7
7.5
17
7.1
8
7.1
16
6.7
6
7.0
16
7.2
6
7.6
15
7.2
6
7.3
16
Analysis
8.3
179
7.8
193
8.3
172
8.0
191
8.2
159
7.7
186
8.1
171
7.9
189
8.7
172
8.3
198
Reporting
8.9
189
8.5
213
9.3
199
9.4
222
8.7
186
8.9
205
8.4
173
8.0
195
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
85
Not enough data
Metrics
8.8
80
Not enough data
8.5
75
Not enough data
8.2
73
Not enough data
8.1
74
Not enough data
8.7
78
Not enough data
Mobile App OptimizationHide 15 FeaturesShow 15 Features
8.3
62
8.4
169
Variation Testing
7.5
50
Feature Not Available
7.0
48
Feature Not Available
8.1
49
7.8
79
8.5
51
Feature Not Available
7.7
49
Feature Not Available
7.1
47
Feature Not Available
Reporting
9.3
55
8.0
153
9.0
54
8.3
159
Personalization
8.2
52
Feature Not Available
7.8
48
Feature Not Available
9.0
52
8.3
125
Administration
8.3
48
8.5
132
8.3
47
8.6
129
9.3
53
8.8
140
9.0
53
8.6
134
Categories
Categories
Shared Categories
Fullstory
Fullstory
LogRocket
LogRocket
Reviews
Reviewers' Company Size
Fullstory
Fullstory
Small-Business(50 or fewer emp.)
38.3%
Mid-Market(51-1000 emp.)
43.5%
Enterprise(> 1000 emp.)
18.2%
LogRocket
LogRocket
Small-Business(50 or fewer emp.)
60.3%
Mid-Market(51-1000 emp.)
29.5%
Enterprise(> 1000 emp.)
10.2%
Reviewers' Industry
Fullstory
Fullstory
Computer Software
22.5%
Information Technology and Services
10.9%
Financial Services
7.9%
Marketing and Advertising
5.6%
Retail
5.0%
Other
48.1%
LogRocket
LogRocket
Computer Software
28.7%
Information Technology and Services
13.0%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.3%
Other
42.3%
Alternatives
Fullstory
Fullstory Alternatives
Glassbox
Glassbox
Add Glassbox
Heap
Heap
Add Heap
Smartlook
Smartlook
Add Smartlook
Contentsquare
Contentsquare
Add Contentsquare
LogRocket
LogRocket Alternatives
Smartlook
Smartlook
Add Smartlook
Glassbox
Glassbox
Add Glassbox
Heap
Heap
Add Heap
Mouseflow
Mouseflow
Add Mouseflow
Discussions
Fullstory
Fullstory Discussions
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
Patrick W.
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
Is there a possibility to add videos or images to the popups?
2 Comments
Ondrej D.
OD
Hi Charly, Sure thing! You can simply show a picture, animation or even embed a video within your Usetiful content. All the best, OndrejRead more
LogRocket
LogRocket Discussions
Is there a way to initialize Logrocket to update the user's name?
3 Comments
Bakul B.
BB
Yes, you can do this: LogRocket.identify(username, { name, email: username, });Read more
What is LogRocket used for?
2 Comments
Official Response from LogRocket
LogRocket’s AI-powered platform helps its 3,000+ global customers provide an optimal user experience every time. What is LogRocket?: LogRocket is an...Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question Read more