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FullSession
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At a Glance
Market Segments
Mid-Market (50.1% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
Contact Us
Free 1000 Sessions Per Month
Fullstory
Star Rating
(823)4.5 out of 5
Market Segments
Mid-Market (50.1% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansLogRocket
Star Rating
(2,234)4.6 out of 5
Market Segments
Small-Business (60.9% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fullstory excels in Session Replays, scoring 9.3, while LogRocket follows closely with a score of 9.4. Reviewers mention that Fullstory's replays are particularly detailed, allowing for a comprehensive understanding of user interactions.
- Reviewers mention that LogRocket offers superior Ease of Setup with a score of 9.0 compared to Fullstory's 8.3. Users on G2 appreciate LogRocket's straightforward installation process, which they find less time-consuming.
- Users say that both products have a solid Quality of Support, scoring equally at 8.9. However, reviewers mention that Fullstory's support team is often praised for their responsiveness and in-depth knowledge, making it a reliable partner for troubleshooting.
- G2 users report that LogRocket shines in Ease of Admin with a score of 9.1, while Fullstory scores 8.6. Reviewers mention that LogRocket's intuitive dashboard simplifies user management and analytics, making it easier for teams to navigate.
- Users on G2 highlight that Fullstory's Click Tracking feature is exceptional, scoring 9.0, which allows for detailed insights into user behavior. In contrast, LogRocket's score of 8.9 indicates it is also effective, but Fullstory's feature is noted for its depth and accuracy.
- Reviewers mention that LogRocket's Real-Time Reporting capabilities, scoring 8.6, provide timely insights that are crucial for immediate decision-making, while Fullstory's score of 8.7 indicates it is also strong but may not be as instantaneous as LogRocket's offerings.
Pricing
Entry-Level Pricing
Fullstory
Data Direct
Contact Us
For data science and analytics teams to build predictive models or use data for GenAI and LLMs.
- Clean, structured, AI-ready behavioral data synced directly to your warehouse.
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
Fullstory
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
8.7
722
8.9
1,963
Ease of Use
8.1
733
8.7
1,999
Ease of Setup
8.3
416
9.0
1,054
Ease of Admin
8.7
222
9.1
659
Quality of Support
8.9
548
8.9
1,261
Has the product been a good partner in doing business?
8.8
214
9.1
580
Product Direction (% positive)
8.7
705
8.9
1,921
Features by Category
Metrics
8.5
266
8.9
329
8.6
261
8.5
304
8.3
249
8.2
292
8.7
269
8.6
304
8.4
270
8.4
289
7.8
245
7.9
271
7.7
245
8.0
260
8.2
256
8.0
258
8.5
256
8.0
264
Reporting
8.7
275
8.6
305
8.3
261
8.0
272
7.9
262
8.0
274
8.7
265
7.9
268
7.9
235
7.8
256
7.8
241
8.0
258
8.4
260
8.3
275
Other
8.3
264
8.5
278
7.8
232
8.1
251
8.0
253
8.3
259
7.7
225
7.6
229
7.4
225
7.3
152
6.6
222
Feature Not Available
7.6
213
7.8
231
Agentic AI - Digital Analytics
6.1
11
7.2
18
6.5
12
6.8
18
6.1
12
6.8
18
6.1
12
6.9
18
Administration
7.5
249
8.2
319
7.8
256
8.3
313
8.7
267
8.7
362
8.3
270
8.3
342
User Identification
7.7
75
Not enough data
8.5
78
Not enough data
8.8
78
Not enough data
Tracking & Reporting
8.5
77
Not enough data
9.0
76
Not enough data
8.2
74
Not enough data
8.8
78
Not enough data
8.8
77
Not enough data
8.9
77
Not enough data
Metrics
8.8
80
Not enough data
8.6
74
Not enough data
8.2
73
Not enough data
8.0
73
Not enough data
8.7
78
Not enough data
User Behavior
9.0
369
|
Verified
8.9
1216
|
Verified
8.6
356
|
Verified
8.7
1198
|
Verified
8.4
360
|
Verified
7.9
1091
|
Verified
A/B Testing
8.4
342
|
Verified
8.4
1135
|
Verified
Feature Not Available
7.1
852
8.2
347
|
Verified
7.8
968
8.2
327
|
Verified
7.1
860
|
Verified
Visitor Information
8.5
366
|
Verified
8.7
1234
|
Verified
8.2
358
|
Verified
8.3
1195
Agentic AI - Session Replay
5.7
20
7.0
145
Product Analytics
7.8
189
7.7
366
8.6
202
8.3
405
8.5
199
7.5
370
8.4
213
7.5
361
7.3
196
7.2
359
7.6
173
7.3
337
7.3
189
Feature Not Available
7.5
176
7.5
351
Agentic AI - Product Analytics
5.2
9
6.2
39
5.2
9
5.9
38
5.9
9
6.3
38
5.2
9
6.1
39
Analytics
7.8
74
Not enough data
8.1
80
Not enough data
8.3
77
Not enough data
7.5
77
Not enough data
7.1
77
Not enough data
Feature Not Available
Not enough data
Administration
7.8
78
Not enough data
6.6
78
Not enough data
7.2
77
Not enough data
Generative AI
5.8
77
Not enough data
Agentic AI - E-Commerce Analytics
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.2
6
Not enough data
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Bug Reporting
Not enough data
8.0
775
Not enough data
7.8
729
Not enough data
7.6
723
Bug Monitoring
Not enough data
8.4
839
Not enough data
8.5
872
Not enough data
7.8
840
Agentic AI - Bug Tracking
Not enough data
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Monitoring
Not enough data
8.3
380
Not enough data
8.5
393
Not enough data
8.6
396
Not enough data
7.4
333
Not enough data
8.0
337
Response
Not enough data
8.6
416
Not enough data
8.2
369
Not enough data
8.1
371
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.9
12
Not enough data
6.1
12
Not enough data
6.5
12
Not enough data
6.5
12
Not enough data
6.9
12
Performance
Not enough data
8.7
389
Not enough data
8.2
358
Functionality
Not enough data
7.9
329
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
320
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
6.9
7
6.7
16
7.1
7
7.3
16
6.9
7
6.9
15
6.7
6
6.8
15
7.2
6
7.4
14
7.2
6
7.1
15
Analysis
8.3
176
7.8
190
8.3
171
8.0
190
8.2
159
7.8
185
8.1
169
7.9
188
8.7
168
8.2
197
Reporting
8.9
181
8.5
212
9.3
187
9.4
220
8.6
178
8.8
204
8.4
169
8.0
194
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.8
80
Not enough data
8.6
74
Not enough data
8.2
73
Not enough data
8.0
73
Not enough data
8.7
78
Not enough data
Variation Testing
7.5
50
Feature Not Available
7.0
48
Feature Not Available
8.1
49
7.7
77
8.5
51
Feature Not Available
7.7
49
Feature Not Available
7.1
47
Feature Not Available
Reporting
9.3
54
8.0
150
9.0
54
8.3
156
Personalization
8.2
52
Feature Not Available
7.8
48
Feature Not Available
9.0
52
8.3
122
Administration
8.4
47
8.6
129
8.3
47
8.6
126
9.3
53
8.8
137
9.0
53
8.7
132
Categories
Categories
Shared Categories
Fullstory and LogRocket are categorized as Product Analytics, Session Replay, Heatmap Tools, Mobile App Optimization, and Digital Analytics
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Customer Data Platform (CDP), Mobile App Analytics, and Generative AI Infrastructure
LogRocket is categorized as Application Performance Monitoring (APM) and Bug Tracking
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.5%
Information Technology and Services
10.2%
Financial Services
8.6%
Retail
5.1%
Marketing and Advertising
4.1%
Other
49.5%
Computer Software
28.7%
Information Technology and Services
13.1%
Financial Services
11.0%
Marketing and Advertising
2.5%
Insurance
2.3%
Other
42.4%
Discussions
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 Comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
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