Best Survey Software

How Many Survey Software Products Does G2 Track?

Total Products under this Category: 998

Category Stats (Nov 2026)

  • Average Rating: 4.42/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: QPoint Survey (+5.56%) - Among all products in this category, QPoint Survey recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Survey Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 163,000+ Authentic Reviews
  • 998+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Survey Software

G2 Grid® for Survey Software plotting products by satisfaction and market presence

Highlighted products: Google Workspace, SurveyMonkey, Birdeye, Jotform, Zoho Survey, Microsoft Forms, Microsoft 365, and Typeform.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=birdeye&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft-forms&focus%5B%5D=microsoft365&focus%5B%5D=typeform)

Google Workspace

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

Average Rating: 4.6/5.0

Total Reviews: 45,751

How Do G2 Users Rate Google Workspace?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Permissions: 9.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Google Workspace?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • LinkedIn® Page: www.linkedin.com
    301,144 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG
  • Phone: +1 (650) 253-0000

Who Uses This Product?

  • Who Uses This: Student, Teacher
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 47% Small, 35% Medium

What Do G2 Reviewers Say About Google Workspace?

AI-generated summary from verified user reviews

Pros
  • Users like its intuitive, familiar interface and simple navigation, making everyday tasks easy to handle.
  • Users like smooth integration across Workspace apps and outside tools, helping keep workflows connected and efficient.
  • Users value real-time co-editing, which lets teams work together on shared documents and review changes as they happen.
  • Users value having work tools together in one place, making it easier to access resources and manage everyday tasks.
  • Users find everyday work simpler and more efficient, helping them save time and get tasks done faster.
Cons
  • Users find offline functionality limited and sometimes unreliable, with editing and access constrained without an internet connection.
  • Users find subscription costs high, and expenses can rise as teams grow or plans are upgraded.
  • Users find the apps lack depth and power for advanced work compared with desktop and specialized tools.
  • Users find the interface cluttered and unintuitive, making navigation and settings difficult to manage.
  • Users find sharing and managing file permissions confusing, especially across large teams, shared drives, and external collaborators.

What Are Recent G2 Reviews of Google Workspace?

What Are G2 Users Discussing About Google Workspace?

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com.

Average Rating: 4.4/5.0

Total Reviews: 23,707

How Do G2 Users Rate SurveyMonkey?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 8.4/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.9/10 (Category avg: 8.9/10)
  • Data Exporting: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind SurveyMonkey?

  • Seller: SurveyMonkey
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Mateo, CA
  • LinkedIn® Page: www.linkedin.com
    1,363 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Teacher, Owner
  • Top Industries: Education Management, Hospital & Health Care
  • Company Size: 37% Small, 34% Medium

What Do G2 Reviewers Say About SurveyMonkey?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SurveyMonkey, valuing its flexibility and efficiency for creating surveys and analyzing data.
  • Users appreciate the ease of creation with SurveyMonkey, enhancing flexibility and efficiency in surveying for teams.
  • Users find SurveyMonkey to be intuitive, enhancing the ease of creating and managing surveys effectively.
  • Users appreciate the ease of use of SurveyMonkey, enjoying its flexibility and quick setup for internal surveys.
  • Users value the user-friendly design of SurveyMonkey, enabling quick and organized access to feedback without technical skills.
Cons
  • Users find SurveyMonkey to be too expensive for smaller teams, limiting access to its advanced features and capabilities.
  • Users find limited trial restrictions on questions and responses constrain their ability to fully utilize SurveyMonkey.
  • Users find the trial version limits restrictive, hindering the ability to collect sufficient data for their projects.
  • Users express concern over limited features, fearing reduced value and contemplating alternatives like MS Forms.
  • Users find the limited customization options in SurveyMonkey restrict their ability to create tailored surveys effectively.

What Are Recent G2 Reviews of SurveyMonkey?

What Are G2 Users Discussing About SurveyMonkey?

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX. AI Coworkers → Own the Jobs Jay (marketing), Myna (operations), and Robin (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. An agent carries out an action, but it doesn't own an outcome. A coworker holds a job. Agents give you capacity; coworkers give you ownership. Your team manages three coworkers instead of thirty agents — and the work gets done at every location, without stretching anyone thinner. Agents → Do the Work Each coworker orchestrates multiple agents that work together to complete a job, and how those agents work is what makes us different. Most software tells you what's happening; ours decides what to do and does it. That runs on BirdAI, our Agent OS: it consolidates every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reasons with your industry, brand, and location context, backed by 13 years of multi-location data infrastructure; and acts — autonomously or with a human in the loop, your call per workflow. So one review, one campaign, one missed call becomes a finished outcome, not a line item in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need — so you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye serves multi-location brands in healthcare, dental, restaurants, financial services, auto, retail, and property management.

Average Rating: 4.7/5.0

Total Reviews: 4,189

How Do G2 Users Rate Birdeye?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)

Who Is the Company Behind Birdeye?

  • Seller: Birdeye
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Palo Alto, CA
  • LinkedIn® Page: www.linkedin.com
    1,477 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Owner
  • Top Industries: Hospital & Health Care, Real Estate
  • Company Size: 46% Small, 34% Medium

What Do G2 Reviewers Say About Birdeye?

AI-generated summary from verified user reviews

Pros
  • Users find the interface intuitive and easy to navigate, making everyday tasks simple to learn and use.
  • Users value the responsive, helpful support team for quickly answering questions and assisting with their needs.
  • Users value straightforward messaging tools for quickly connecting with customers and keeping conversations organized.
  • Users like how automation streamlines recurring tasks and reduces manual work, saving time for their teams.
  • Users like how easy review requests help them collect more customer reviews.
Cons
  • Users find navigation unintuitive and clunky, with features and settings sometimes difficult to locate.
  • Users find the pricing high for the value, with costs limiting access for smaller teams and multi-location businesses.
  • Users report limited integrations, difficult setup, and connections that sometimes fail or break.
  • Users report platform glitches, bugs, freezes, and occasional downtime that disrupt use.
  • Users report slow support responses and difficulty reaching someone who can resolve issues.

What Are Recent G2 Reviews of Birdeye?

What Are G2 Users Discussing About Birdeye?

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Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

Average Rating: 4.6/5.0

Total Reviews: 5,565

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How Do G2 Users Rate Jotform?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Permissions: 8.5/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Jotform?

  • Seller: Jotform
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    925 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Education Management
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Jotform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Jotform, appreciating its simplicity for form creation and organization.
  • Users appreciate the easy-to-use interface of Jotform, which simplifies form creation for both creators and customers.
  • Users appreciate the ease of creation in Jotform, enabling quick setup and user-friendly form design.
  • Users value Jotform for its user-friendly interface and extensive templates, making form creation and information gathering effortless.
  • Users appreciate the user-friendly design of Jotform, making onboarding and management tasks simple and efficient.
Cons
  • Users find Jotform expensive, wishing for more flexible pricing options and smaller feature tiers.
  • Users are frustrated by the missing features of Jotform, particularly with unclear guidance and limitations on functionality.
  • Users find form issues frustrating due to navigation challenges, integration limitations, and problems with automated sending.
  • Users express frustration with limited customization, wishing for more options to personalize forms and templates.
  • Users find the form design process confusing, struggling with integration and unclear usage of features.

What Are Recent G2 Reviews of Jotform?

What Are G2 Users Discussing About Jotform?

FAQs About Survey Software

Generated using AI

Last updated: June 3, 2026

Popular survey apps for market research

Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment.

  • SurveyMonkey — market research with analytics and logic.
  • Jotform — surveys, registrations, and data collection.
  • Zoho Survey — customer feedback and real-time reporting.
  • Typeform — engaging surveys for customer insights.

Affordable survey platforms with the best features

Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation.

  • SurveyMonkey — templates, logic, and reporting tools.
  • Jotform — forms, approvals, and integrations.
  • Zoho Survey — easy setup with analytics dashboards.
  • Tally — simple forms with flexible logic.

Best-rated survey software for customer satisfaction

Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly.

  • SurveyMonkey — customer satisfaction and feedback analysis.
  • Jotform — customer surveys with response dashboards.
  • Zoho Survey — satisfaction tracking with simple reports.
  • Typeform — engaging surveys for response quality.

What should buyers look for in survey software

According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone.

How do teams use survey software for customer feedback

According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/.

Average Rating: 4.4/5.0

Total Reviews: 997

How Do G2 Users Rate Zoho Survey?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Zoho Survey?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: Software Engineer, Founder
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 50% Small, 33% Medium

What Do G2 Reviewers Say About Zoho Survey?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Zoho Survey, enjoying effortless survey creation and intuitive reporting features.
  • Users appreciate the easy and quick survey creation in Zoho Survey, streamlining feedback collection effortlessly.
  • Users value the easy, intuitive survey creation in Zoho Survey, allowing quick and effective feedback gathering.
  • Users appreciate the simplicity and speed of creating surveys with Zoho Survey, enhancing feedback collection effortlessly.
  • Users appreciate the simplicity and efficiency of Zoho Survey for creating surveys and generating clear reports effortlessly.
Cons
  • Users find the limited customization options of Zoho Survey restrictive, wishing for more modern templates and features.
  • Users often face survey issues regarding unclear expense attachments and limited mobile survey experience.
  • Users find limited features in Zoho Survey's free plan, lacking advanced customization and reporting options.
  • Users find the limited data analysis capabilities of Zoho Survey insufficient for in-depth insights and advanced reporting.
  • Users find the outdated design of Zoho Survey detracts from usability, making it feel less modern and intuitive.

What Are Recent G2 Reviews of Zoho Survey?

What Are G2 Users Discussing About Zoho Survey?

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Average Rating: 4.6/5.0

Total Reviews: 5,567

How Do G2 Users Rate Microsoft 365?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 9.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Microsoft 365?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 37% Medium, 35% Small

What Do G2 Reviewers Say About Microsoft 365?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Microsoft 365, enhancing productivity across multiple devices effortlessly.
  • Users value the seamless team collaboration in Microsoft 365, enhancing productivity and flexibility across devices.
  • Users enjoy the integrated package of Microsoft 365, making it easy to manage multiple applications on various devices.
  • Users appreciate the seamless integration of Microsoft 365 with various tools, enhancing productivity and user experience.
  • Users appreciate the seamless integration of Microsoft 365, enhancing control and simplifying management for admins.
Cons
  • Users find the subscription cost expensive over time, impacting the overall affordability of Microsoft 365.
  • Users often note missing features in Microsoft 365, highlighting confusion and inconsistency across settings and updates.
  • Users find the learning curve of Microsoft 365 challenging due to its differences from the familiar desktop version.
  • Users find the limited features of Microsoft 365 frustrating, especially with inconsistent rollouts and scattered settings.
  • Users report that Microsoft 365 is lacking features, particularly in Word and PowerBI, impacting usability and efficiency.

What Are Recent G2 Reviews of Microsoft 365?

What Are G2 Users Discussing About Microsoft 365?

Typeform

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot.

Average Rating: 4.5/5.0

Total Reviews: 1,003

How Do G2 Users Rate Typeform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 8.7/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.2/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Typeform?

  • Seller: Typeform
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Barcelona
  • LinkedIn® Page: www.linkedin.com
    907 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 66% Small, 28% Medium

What Do G2 Reviewers Say About Typeform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Typeform, finding the interface intuitive and form creation effortless.
  • Users love the intuitive interface of Typeform, making survey creation simple and engaging for everyone.
  • Users appreciate the clean and user-friendly interface of Typeform, making form-building effortless and engaging.
  • Users value the seamless integrations of Typeform, enhancing ease of use and survey management significantly.
  • Users find the ease of creation with Typeform outstanding, facilitating engaging and interactive surveys effortlessly.
Cons
  • Users find Typeform's pricing expensive relative to similar tools and advance features they require for regular use.
  • Users often feel that limited customization options restrict design flexibility and user experience on Typeform.
  • Users find the limited features frustrating, particularly regarding advanced analytics and integration options.
  • Users are frustrated by missing features locked behind paid plans, limiting functionality for small teams and advanced needs.
  • Users find integration issues with Typeform, particularly lacking connections to key CRM and analytics platforms like Hubspot.

What Are Recent G2 Reviews of Typeform?

What Are G2 Users Discussing About Typeform?

Microsoft Forms

Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events. Key Features and Functionality: - Survey and Quiz Creation: Design engaging surveys and quizzes with various question types, including multiple-choice, text, rating, and more. - Real-Time Collaboration: Share forms with others to collaborate on content creation and editing in real time. - Response Collection: Distribute forms via email, a direct link, or embed them into web pages to collect responses from participants across different platforms. - Data Analysis: Utilize built-in analytics to evaluate responses, view automatic charts, and export data to Excel for further analysis. - Integration with Microsoft 365: Seamlessly integrate with other Microsoft 365 applications, enhancing productivity and data management. Primary Value and User Solutions: Microsoft Forms addresses the need for efficient and straightforward data collection and analysis. By providing a platform to create and distribute forms quickly, it enables users to gather valuable insights, assess performance, and make informed decisions. Its integration with Microsoft 365 ensures a cohesive experience, allowing users to leverage familiar tools and workflows. Whether for educational assessments, customer feedback, or event planning, Microsoft Forms streamlines the process, saving time and enhancing productivity.

Average Rating: 4.4/5.0

Total Reviews: 462

How Do G2 Users Rate Microsoft Forms?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.8/10 (Category avg: 8.9/10)
  • Data Exporting: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Microsoft Forms?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Who Uses This: Software Engineer, Project Manager
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 43% Medium, 39% Large

What Do G2 Reviewers Say About Microsoft Forms?

AI-generated summary from verified user reviews

Pros
  • Users value the simplicity and intuitiveness of Microsoft Forms, allowing effortless creation of surveys and quizzes.
  • Users find ease of creation with Microsoft Forms remarkable, enjoying a smooth experience without technical skills required.
  • Users love the seamless integration of Microsoft Forms with other Microsoft tools, enhancing collaboration and data sharing.
  • Users love the intuitive interface of Microsoft Forms, enabling easy and quick creation of surveys and quizzes.
  • Users appreciate the ease of use of Microsoft Forms, facilitating quick access and effective team collaboration.
Cons
  • Users find Microsoft Forms' limited customization restricts design options and advanced features, making forms feel basic.
  • Users find Microsoft Forms lacking in critical features, with limited customization and advanced options impacting usability.
  • Users find Microsoft Forms' limited features frustrating, hindering advanced customization and complex form creation capabilities.
  • Users find the poor design of Microsoft Forms limits aesthetic appeal and complicates the creation of complex forms.
  • Users find the limited integrations of Microsoft Forms restrictive, hindering use with non-Microsoft applications.

What Are Recent G2 Reviews of Microsoft Forms?

What Are G2 Users Discussing About Microsoft Forms?

Qualtrics Market Research

Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study. • Insights that arrive after the decision has already been made. • Business teams route around research — using unvalidated generic AI tools. Qualtrics Market Research replaces that infrastructure. We're the only platform where research expertise, validated methodology, and AI are natively embedded, not bolted on — built on 20+ years of experience insights and trained on millions of proprietary and unique market research survey responses that generic AI tools can’t replicate. Research platform, human and synthetic panels, advanced methodology, and AI-powered synthesis — integrated natively, not stitched together. And uniquely: research sits in the same system as CX and EX data, closing the loop between insight and measurable business outcomes in a way no agency or point solution can. The result: research shifts from scarcity to abundance. • Decision-grade insights in 24–48 hours instead of 6–8 weeks. • Research costs cut 50–85%. • Insights compound into institutional knowledge instead of disappearing into slide decks. • Research becomes the thing every business decision runs through. Customers see the difference quickly. • Gabb cut time-to-insight from 7 days to 4 hours and runs research at 50% lower cost. • Navy Federal Credit Union delivers strategic research in under 4 hours versus 5 days. • Workday generated 1,700 product improvement ideas in 3 months. • Booking.com cut fielding costs 50% with synthetic panels. • Victoria's Secret runs 200%+ more research projects on the same team. • Across deployments, Nucleus Research finds an average 100% ROI with 1.5-year payback. Qualtrics is also named a Strong Performer in The Forrester Wave™ for Experience Research Platforms (https://www.qualtrics.com/ebooks-guides/experience-research-wave-report/). _____________________________________________________________________________________ Why teams choose Qualtrics Market Research 1) Research platform + research expertise + research-grade AI — purpose-built to work together Most platforms give you survey software. Qualtrics gives you a research system. 20+ years of market research expertise embedded in the platform itself. AI trained on real market research data, not internet scraping. Panel access, study design, advanced analytics, and synthesis — integrated natively, not stitched together through APIs. And when you need to connect to your BI tools (Tableau, Power BI, Looker) or bring in specialized panels, Qualtrics is built to integrate, not replace. Agencies have the expertise but not the platform. DIY tools have the platform but not the expertise. Generic AI moves fast but has no research foundation. Qualtrics is the only option where all three exist natively — and plays well with the rest of your stack. 2) The only ecosystem that connects research to CX, EX, and operational data Research sits in the same system as the experience data your organization already collects — CX satisfaction scores, EX engagement metrics, operational performance data. Research questions can be triggered by what's happening in your programs. Findings can be validated against real business outcomes. You can prove research ROI by connecting insights to measurable results. No agency, no specialized MR platform, and no AI tool offers this natively — and it cannot be replicated by stitching tools together. This closes the loop between insight and outcome in a way no one else can. 3) Governance that scales research without diluting it The risk of research democratization is confident conclusions built on flawed inputs — more teams running studies, fewer with methodology expertise to run them well. Qualtrics is the only platform with built-in guardrails that prevent flawed studies from being fielded, a published validation framework for synthetic data that survives stakeholder scrutiny, and centralized visibility that lets research leaders see and govern everything running across the organization. Fast and governed. Scaled and rigorous. That combination doesn't exist anywhere else. _____________________________________________________________________________________ What you can do with Qualtrics Market Research Move from project to platform. Research becomes always-on infrastructure, not a request queue. Continuous tracking, always-available findings, and AI that surfaces what teams already know before they ask. Every study compounds in Research Hub — the 10th study on a topic makes the 1st study more valuable, not obsolete. Research Agent lets any team member get validated answers without a trained researcher in the room — so research scales beyond the research team without creating governance risk. Get decision-grade insights without the agency wait. Deliver insights in 24–48 hours instead of 6–8 weeks — so findings arrive before the decision, not after it. Synthetic panels compress directional research from weeks to hours at 50% lower cost. Apply advanced methodology (Conjoint with HB analysis, MaxDiff with TURF, Van Westendorp, Gabor-Granger) without an agency — built into the platform so the economics of high-quality research change permanently. AI handles transcript coding, theme detection, and summary generation, so researchers spend their time on interpretation, not mechanics. Govern research as it scales. Built-in methodology guardrails prevent flawed studies from being fielded — Research Agent (early access) enforces best practices at the point of study creation, not after results come back. Federated permissions and branded templates let every team operate within shared quality standards. Audit trails, AI transparency, and a published synthetic validation framework (Generalization, Data Shape, Diversity, Transferability) provide the provenance enterprise stakeholders will ask about. SOC 2, GDPR, HITRUST, ISO 27001, and FedRAMP round out the compliance posture procurement teams already know how to approve. _____________________________________________________________________________________ Key Qualtrics Market Research capabilities • Research hub — AI-powered search and synthesis across every study, including external documents; cross-study intelligence surfaces patterns automatically • Advanced survey tools — Drag-and-drop survey builder, advanced logic, quota management, support for 100+ question types, and PhD-backed templates • Research agent (early access) — AI-guided study scoping for Conjoint and MaxDiff, questionnaire drafting, plain-language Q&A against your accumulated research library • Synthetic panels — Launch studies instantly to pre-test survey designs, screen dozens of ideas, explore new populations, or extend first-wave findings with simulated row-level responses from research- grade AI that replicate real-world audience patterns • Integrated human panels — reach 200M+ vetted respondents across 200+ global markets through a curated network of 30+ panel partners, all accessible in the platform • UX research - Moderated and unmoderated user testing, card sorting and tree testing on the same platform as other market research capabilities. • Advanced methodology — Conjoint (CBC with HB analysis), MaxDiff with TURF, Van Westendorp PSM, Gabor-Granger, segmentation, brand tracking, concept testing • AI summary — automated transcript coding, theme detection, and highlight reel generation for qualitative work • Video & audio analysis — Analyzes thousands of open-text responses and automatically surfaces key themes, sentiment trends, and representative quotes with AI. • Conversational feedback — Uncover layers of valuable context with intelligent follow-up questions that dynamically adapts to customer input • ExpertReview — AI-driven survey quality and methodology checks at the point of design • Stats iQ + Text iQ — AI-powered statistical analysis and open-end text analytics CX + EX + MR integration — research connects natively to experience programs, the only platform that does • Prebuilt XM solutions — survey-in-a-box for brand tracking, concept testing, message testing, A&U, and UX research •Advanced analysis — Crosstabs and customizable reporting dashboards REST API, multi-channel distribution including email and SMS, WCAG 2.0 compliant • Enterprise governance — federated permissions, branded templates, audit trails, AI transparency, bias auditing • System integrations — Salesforce, Snowflake, Tableau, Power BI • Compliance — SOC 2, GDPR, HITRUST, ISO 27001, FedRAMP _____________________________________________________________________________________ - ABOUT QUALTRICS Qualtrics is the AI-powered experience and research platform organizations use to understand customers, employees, and markets — and act on what they learn. Across customer experience, employee experience, and market research, the Qualtrics platform combines proprietary AI, PhD-backed methodology, and the world's most flexible feedback technology to help teams design better products, deliver better experiences, and make better decisions, faster. _____________________________________________________________________________________ - RELATED QUALTRICS PRODUCTS Qualtrics Customer Experience Hear every customer's voice, fix every broken experience, and increase loyalty and lifetime value. Combines an AI-powered listening engine, predictive intelligence, and closed-loop action capabilities so teams can move beyond measurement to drive change across the entire customer journey. https://www.g2.com/products/qualtrics-customer-experience/reviews Qualtrics Employee Experience Gather continuous feedback at every employee moment that matters and take action to improve engagement, talent planning, productivity, and innovation. Pairs AI-driven analytics and IO-psychology-based decision tools with guided manager action planning and real-time automated workflows. https://www.g2.com/products/qualtrics-employee-experience/reviews

Average Rating: 4.4/5.0

Total Reviews: 2,919

How Do G2 Users Rate Qualtrics Market Research?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Permissions: 8.5/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Qualtrics Market Research?

  • Seller: Qualtrics
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Provo, UT
  • LinkedIn® Page: www.linkedin.com
    11,647 employees on LinkedIn®
  • Ownership: NASDAQ: XM

Who Uses This Product?

  • Who Uses This: Student, Research Assistant
  • Top Industries: Higher Education, Education Management
  • Company Size: 45% Large, 33% Medium

What Do G2 Reviewers Say About Qualtrics Market Research?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Qualtrics, finding it intuitive for creating customized surveys and gaining insights.
  • Users value the in-depth and relevant survey creation features of Qualtrics, enabling powerful insights for research needs.
  • Users highly value the flexible survey design and advanced analytics of Qualtrics for actionable insights and research efficiency.
  • Users appreciate the intuitive design of Qualtrics, enabling easy creation of complex surveys and efficient data analysis.
  • Users appreciate the ease of creating surveys, enjoying the flexible design tools and efficient data analysis features.
Cons
  • Users find survey issues in Qualtrics, noting complexity in large datasets, disqualification risks, and limited features.
  • Users find the survey limitations of Qualtrics cumbersome, impacting the overall ease of use and collaboration.
  • Users face a steep learning curve with Qualtrics, particularly regarding advanced features and analytics for new users.
  • Users find limited customization options in Qualtrics cumbersome, particularly with advanced analytics and reporting features.
  • Users express concerns about pricing issues as it can be expensive for smaller teams and complex to manage.

What Are Recent G2 Reviews of Qualtrics Market Research?

What Are G2 Users Discussing About Qualtrics Market Research?

QuestionPro

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required.

Average Rating: 4.5/5.0

Total Reviews: 1,152

How Do G2 Users Rate QuestionPro?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Permissions: 8.6/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind QuestionPro?

Who Uses This Product?

  • Who Uses This: Executive Director, Student
  • Top Industries: Non-Profit Organization Management, Higher Education
  • Company Size: 60% Small, 23% Medium

What Do G2 Reviewers Say About QuestionPro?

AI-generated summary from verified user reviews

Pros
  • Users find QuestionPro very easy to use, facilitating smooth transitions and efficient survey creation without hassle.
  • Users value the user-friendly analytics of QuestionPro, particularly for non-profits needing extensive survey tools.
  • Users value the intuitive interface of QuestionPro, making survey creation and data analysis efficient and user-friendly.
  • Users praise the exceptional customer support of QuestionPro for being prompt, professional, and always available.
  • Users appreciate the ease of creation with QuestionPro, enjoying intuitive design and diverse question types for survey development.
Cons
  • Users find the survey process too cumbersome due to increased steps and limitations on available surveys.
  • Users find the learning curve steep due to the complex interface and tiered feature limitations in QuestionPro.
  • Users find the pricing structure of QuestionPro to be expensive, making it less accessible for some users.
  • Users find the limited customization options in QuestionPro restrict their ability to tailor reports and dashboards effectively.
  • Users find the product not intuitive, especially regarding filters and feature accessibility for casual use.

What Are Recent G2 Reviews of QuestionPro?

What Are G2 Users Discussing About QuestionPro?

Constant Contact

Go from prompt to progress with the new Constant Contact Make your business impossible to miss with AI-powered email, social, SMS, and more that drive real growth. Whether you're building your brand from the ground up or managing your marketing across teams, locations, and accounts, we have everything you need to get your business seen. Build in one spot: Describe the marketing assets you want, have them made for you, then customize and review — all in one conversation. Create fast: Go from “I’ve got nothing” to “nothing’s stopping me” with templates and AI tools that turn your ideas into ready-to-send emails, texts, and posts. Connect everywhere: No more hopping around. Tell your story across email, SMS, and social, all from one place that integrates with the tools you're already using. Grow your reach: Find more fans and add new customers to your contact list with simple sign-up forms and ad tools.

Average Rating: 4.1/5.0

Total Reviews: 7,371

How Do G2 Users Rate Constant Contact?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.4/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Constant Contact?

  • Seller: Constant Contact
  • Company Website:
  • Year Founded: 1995
  • HQ Location: Waltham, US
  • LinkedIn® Page: www.linkedin.com
    1,156 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Owner
  • Top Industries: Non-Profit Organization Management, Marketing and Advertising
  • Company Size: 70% Small, 23% Medium

What Do G2 Reviewers Say About Constant Contact?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Constant Contact, highlighting its intuitive interface and simple email building.
  • Users appreciate the easy creation of email templates and effortless list management with Constant Contact's user-friendly design.
  • Users value the effective email tracking and professional templates offered by Constant Contact, enhancing their marketing efforts.
  • Users find Constant Contact easy to use, enjoying email tracking, automation, and reliable functionality without formatting issues.
  • Users value the ease of compliance with spam laws and appreciate insightful tracking features for email engagement.
Cons
  • Users find the missing features in Constant Contact limits customization and complicates campaign management.
  • Users experience limited customization with Constant Contact, making design and email list management more challenging.
  • Users find limited features in Constant Contact, especially regarding email customization and social media integration.
  • Users find the limited templates challenging, making customization and social media integration difficult in Constant Contact.
  • Users face layout issues, including font display problems and limited social media integration options affecting usability.

What Are Recent G2 Reviews of Constant Contact?

What Are G2 Users Discussing About Constant Contact?

Leapsome

AI is changing how companies win, and that shift runs through people. Leapsome is the Agentic HR platform built for this moment: company leaders and HR teams at more than 2,000 ambitious organizations run agentic HR and cohesive talent strategies on Leapsome. AI agents execute core people ops end to end, alongside the deepest Talent Suite on the market, empowering HR leaders to turn real-time workforce signals into action: upskilling teams, steering performance, reshaping the workforce as roles, skills, and organizational needs shift. The result: lean HR teams lead the AI transition with outsized impact, and become the architects of great organizations. ℹ️ Learn more here: https://hubs.li/Q04Ckjk80 💬 Join 10,000+ HR & People Ops pros in our community: https://hubs.li/Q02_B0Gc0 Check out our 2027 Workforce Trends Report: https://www.leapsome.com/2027-report

Average Rating: 4.8/5.0

Total Reviews: 2,603

How Do G2 Users Rate Leapsome?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 9.1/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Leapsome?

  • Seller: Leapsome
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, New York, United States
  • LinkedIn® Page: www.linkedin.com
    144 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 64% Medium, 19% Large

What Do G2 Reviewers Say About Leapsome?

AI-generated summary from verified user reviews

Pros
  • Users find Leapsome's platform to be easy to use, enhancing engagement and streamlining workflows in their everyday tasks.
  • Users value the helpful feedback system of Leapsome, enhancing communication and fostering a positive workplace culture.
  • Users love Leapsome for its intuitive interface, making surveys and performance reviews easy and engaging.
  • Users appreciate the user-friendly interface of Leapsome, making surveys and performance tracking seamless and engaging.
  • Users value the engaging feedback process of Leapsome, which enhances communication and strengthens workplace culture.
Cons
  • Users are frustrated by missing features in Leapsome, especially in the LMS functionality and app availability.
  • Users face a steep learning curve for admins, making initial setup complex and challenging despite employee ease.
  • Users find navigation difficulty in Leapsome, mentioning a steep learning curve and time-consuming workflow transitions.
  • Users find the interface not intuitive, particularly in features like meeting notes and goal visibility settings.
  • Users experience feedback issues due to over-complexity and missing features in Leapsome’s LMS and interface.

What Are Recent G2 Reviews of Leapsome?

What Are G2 Users Discussing About Leapsome?

Tally

Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required: just type your questions like you would in a doc, or describe what you need and let Tally AI build it for you. Forms, surveys, lead capture, event registrations, applications, with unlimited forms and submissions, forever. 💨 As simple as it gets: Build any form in seconds by typing, or generate one with AI. Then add the powerful stuff such as conditional logic, calculations, payments, signatures, file uploads, without touching code. 🆓 Unlimited submissions for free: Say goodbye to paywalls. 99% of Tally's features are free, including unlimited forms and unlimited submissions, as long as you follow our fair usage guidelines. 🤖 Built for the AI era: Connect Tally to Claude, ChatGPT, or Cursor with our free MCP server and build forms, edit them, and analyse your submission data in plain language. 🇪🇺 Private by default: As an EU company, Tally is fully GDPR-compliant, stores all form data in Europe, and encrypts it in transit and at rest. 💬 Exceptional customer support: At Tally, our users come first. As an independent company, we build in public with a roadmap shaped by your feedback and provide fast, responsive support.

Average Rating: 4.9/5.0

Total Reviews: 162

How Do G2 Users Rate Tally?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 8.9/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.4/10 (Category avg: 8.9/10)
  • Data Exporting: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Tally?

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Consulting, Computer Software
  • Company Size: 83% Small, 11% Medium

What Do G2 Reviewers Say About Tally?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Tally, enabling quick setup and straightforward integration with minimal training.
  • Users find Tally's easy setup process highly efficient, enabling quick form creation and seamless integration with other systems.
  • Users appreciate the seamless integrations of Tally, enjoying easy connectivity with tools like Zoho CRM and Zapier.
  • Users find Tally's ease of use and setup refreshing, making business management straightforward even for beginners.
  • Users commend Tally's excellent customer support for prompt and clear assistance, enhancing the overall experience.
Cons
  • Users find a steep learning curve with Tally, especially in understanding complex logic and calculations.
  • Users desire missing features like statistics graphs and version history to enhance their Tally experience.
  • Users feel frustrated by the limited customization options in Tally, wishing for more design flexibility and features.
  • Users often find form issues with Tally, such as clunky currency changes and poor mobile display.
  • Users face layout issues with Tally, struggling with mobile scaling and difficulty in integrating media seamlessly.

What Are Recent G2 Reviews of Tally?

G2 Marketing Solutions

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

Average Rating: 4.6/5.0

Total Reviews: 5,536

How Do G2 Users Rate G2 Marketing Solutions?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.3/10 (Category avg: 8.9/10)
  • Data Exporting: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind G2 Marketing Solutions?

  • Seller: G2
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Chicago, USA
  • LinkedIn® Page: www.linkedin.com
    1,689 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 43% Small, 37% Medium

What Do G2 Reviewers Say About G2 Marketing Solutions?

AI-generated summary from verified user reviews

Pros
  • Users find G2 Marketing Solutions easy to use now, benefiting from AI-driven features and efficient audience targeting.
  • Users value the authenticity of G2 Marketing Solutions, benefiting from reliable reviews and insights for informed decisions.
  • Users love the detailed and honest feedback from verified customers on G2 Marketing Solutions, enhancing their decision-making.
  • Users appreciate the targeted audience building feature in G2, enhancing engagement and marketing effectiveness effortlessly.
  • Users value the authentic feedback from G2 Marketing Solutions, enabling informed decisions with clear and reliable reviews.
Cons
  • Users note the need for improvement in AI integration and user clarity regarding G2 Marketing Solutions' functionalities.
  • Users experience biased reviews on G2 Marketing Solutions, hindering access to unique insights and feedback on submissions.
  • Users experience lack of clarity in the admin section, often feeling overwhelmed by numerous similar options.
  • Users find the time consumption significant due to reliance on G2 for campaign and profile updates.
  • Users experience confusion regarding the admin section, causing hesitation and concern over activating unintended features.

What Are Recent G2 Reviews of G2 Marketing Solutions?

What Are G2 Users Discussing About G2 Marketing Solutions?

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Average Rating: 4.7/5.0

Total Reviews: 59

How Do G2 Users Rate Delighted?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 9.6/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Delighted?

  • Seller: Qualtrics
  • Year Founded: 2002
  • HQ Location: Provo, UT
  • LinkedIn® Page: www.linkedin.com
    11,647 employees on LinkedIn®
  • Ownership: NASDAQ: XM
  • Phone: 800-340-9194

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Medium, 40% Small

What Are Recent G2 Reviews of Delighted?

What Are G2 Users Discussing About Delighted?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025

Survey Topics

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Learn More About Survey Software

What is Survey Software?

Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment.

Key Benefits of Survey Software

  • Collect feedback and data efficiently
  • Leverage data to develop strategy
  • Gain customer insight
  • Manage the survey process

Why Use Survey Software?

Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data.

Product Development — Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it.

Education Program Assessment — Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses.

Employee Feedback — One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels.

Who Uses Survey Software?

HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information.

Marketers — Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs.

Academic Researchers — Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys.

HR Departments — Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace.

Product Teams — Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development.

Kinds of Survey Software

There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online.

Survey Software Features

Survey software often contains, but is not limited to, the following features:

Survey Builder — Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more.

Survey Template — Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team.

Multimedia Support — Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more.

Analytics — This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis.

Email Distribution — Use email to distribute survey questions. This feature may be an integration or just built in to the application itself.

Mobility — This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before.

Additional Survey Software Features

Multilingual Support — The ability to produce surveys in multiple languages can be vital if conducting international data collection.

White-Labeling — This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness.

Answer Scoring — Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score.

Answer Flows — This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions.

Potential Issues with Survey Software

Subpar Answers — This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might.

Survey Question Ambiguity — This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place.

Privacy — The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected.

What are the best software tools for creating professional surveys?

Here are some leading software platforms for creating professional, high-quality surveys with ease:

  • SurveyMonkey offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys.
  • Qualtrics Strategy & Research provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback.
  • Typeform creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents.
  • Jotform combines powerful form-building with customizable survey layouts to support professional branding and design flexibility.
  • Zoho Survey delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights.

What are the most user-friendly survey software tools for small teams?

Here are some of the most user-friendly survey tools ideal for small teams looking to gather quick, actionable insights:

  • Google Workspace (Forms) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration.
  • Microsoft Forms offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools.
  • SurveySparrow delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement.
  • Jotform provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills.
  • Typeform features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.