G2

BJ

Brian J.

Director of Operations

Automotive

Small-Business (50 or fewer emp.)

7/26/2023

"Simple to use with great results"

4/5

What do you like best about Typeform?

Typeforms helps us gather data from our customers. We use its survey platform to gauge some of our marketing tools. It helps us learn what our customers are looking for and what type of discounts/promotions work best for them. Review collected by and hosted on G2.com.

What do you dislike about Typeform?

The least helpful thing is having to do one theme for an entire survey. We can only change the overall theme for the entire survey. So some of our pages can’t be customized with different colors, fonts, or sizes. This is a downside because we want to add a little more customization to each slide instead of having all slides look the exact same. Review collected by and hosted on G2.com.

What problems is Typeform solving and how is that benefiting you?

We recently held an Independence Day promotion. After the promotion, we sent out a survey using type forms to ask our customers if they would have made a purchase with or without the promotion, as well as the likelihood of that. We were able to find out over half of the orders would not have been placed if we didn’t have the promotion. Now for our next promotion, we know how to fit it to our customers because typeforms helped solve that problem for us. Review collected by and hosted on G2.com.