![Anna G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna G.")
AG

Anna G.

Operations Specialist

Mid-Market (51-1000 emp.)

6/12/2024

"Delighted is amazing."

5/5

What do you like best about Delighted?

The ease of use. The platform is incredibly easy to navigate and learn as you go. I also like that I always get a quick repsponse from their customer support team and their answers are always helpful. It's easy to integrate with Slack, for example, so when we get a survey response from a customer we can see it in Slack. It also allows us to easily report on our survey results each time we send out a survey and compare results from a prevois period. Review collected by and hosted on G2.com.

What do you dislike about Delighted?

It is hard to think of what we would like Delighted to improve. I think there could be more features for reporting to help show us our results year over year. Review collected by and hosted on G2.com.

What problems is Delighted solving and how is that benefiting you?

Delighted helps us send CSAT surveys to all our industry partners at least twice a year and then track the progress of our results and response rate. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 59 reviewers think of Delighted

4.7 out of 5 · Verified reviews from real users

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