The integration process was smooth and the team was great to work with. I do like the AI features as well. Review collected by and hosted on G2.com.

I am logged out constantly, click to call doesn't always work and I have many reports that it is difficult to hear me from the candidates that I call; however, I am only removing one star as I have not had the opportunity to work with the Support team to resolve issues. Review collected by and hosted on G2.com.

I like the app’s layout and the way calls are documented with notes. Review collected by and hosted on G2.com.

Some callers have trouble hearing me when I receive a call Review collected by and hosted on G2.com.

I use CloudCall to manage calls related to appointments, follow-ups, and internal communication, which makes patient communication easier. I like how straightforward it is and how call logs and details are easy to access. It's accessible and reliable. I value the call logging and call history features the most because being able to see past calls and notes makes follow-ups easier and helps keep communication organized. Setup was fairly easy, and we were able to start using it quickly. Review collected by and hosted on G2.com.

Call quality can sometimes depend on internet connectivity, and the interface could be a bit more intuitive. Maybe provide offline services. Review collected by and hosted on G2.com.

I really appreciate how CloudCall has enabled me to smoothly contact my candidates both during and after hours. The mobile app is a standout feature, allowing me to use it conveniently on my personal cellphone, which is crucial for my work in Healthcare where many physicians work irregular hours and need to communicate outside of traditional business times. It’s incredibly valuable that I can maintain seamless communication 24/7, giving me the flexibility I need to stay connected with physicians. Additionally, the integration with Bullhorn CRM is fantastic because it automatically leaves notes in the CRM for my colleagues to access, which significantly enhances our team’s collaboration and streamlines our workflow. The setup process was impressively easy and was done virtually with my IT team with no issues. Overall, CloudCall has significantly boosted my productivity and communication efficiency. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

They offer live dashboards with frequent refresh rates, which has been a game changer for our sales and critical calling teams. Real-time metrics displayed in the office help us track performance instantly and take quick action when needed. The ease of implementation made it even better: simple to set up, quick to get going, and immediately impactful.

It’s the outstanding customer service team especially Ashley, Filippe, Gee, and their manager Martin. While being a super admin can get quite technical with various settings to navigate, CloudCall makes it manageable. The platform is intuitive, but what truly sets it apart is the support. The team never rushes you to closure instead every time I email or call they guide you step by step, ensure everything is resolved, and even follow up to check if you need anything else. It’s rare to find that level of commitment and care and thats what sets them apart. Review collected by and hosted on G2.com.

Nothing, when you have a team to lean on for support and the tool works great, there nothing to complain. Review collected by and hosted on G2.com.

The seamless integration with Bullhorn makes it easy to track all candidate and client communication without extra clicks. Review collected by and hosted on G2.com.

The plugin tends to slow down Bullhorn somewhat, particularly when usage is at its highest. This is most noticeable during peak hours. Review collected by and hosted on G2.com.

It is fairly easy to use. I like that it has an SMS feature, it integrates into bullhorn, and I also enjoy that it has caller ID. Review collected by and hosted on G2.com.

The application glitches regularly and I have to contact my internal IT department too often to fix it's glitches. Review collected by and hosted on G2.com.

Straightforward to set up and packed with features. It was incredibly simple to get our sales team up and running with both the app and the desk phone. We configured CloudCall to integrate smoothly with our current ATS/CRM system, as well as the future CRM we plan to adopt. The customer support team was also highly responsive, friendly, and made the implementation process smooth and stress-free. Review collected by and hosted on G2.com.

Setting up call recording According to each state law. Review collected by and hosted on G2.com.

Cloudcall integrates with our CRM and comes with a handy app Review collected by and hosted on G2.com.

Support is a nightmare, and isn't 27/4 so if you have an issue on the weekend, you're stuck! Review collected by and hosted on G2.com.

CloudCall has truly transformed how we work, making it easy to connect and communicate with our team and clients. With their flexibility to integrate with TextUs for additional SMS features, alongside the custom dashboards they built, CloudCall has provided a solution that perfectly fits our needs. Their customer service has been second to none, and it’s clear they’re invested in our success. Review collected by and hosted on G2.com.

Nothing I can think of now. Looking forward to getting on their new platform real soon. Review collected by and hosted on G2.com.