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Visitor Management reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Visitor Management Software for Small Businesses

    Products classified in the overall Visitor Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Visitor Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Visitor Management category.

    In addition to qualifying for inclusion in the Visitor Management Software category, to qualify for inclusion in the Small Business Visitor Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

    Top 9 Visitor Management Software for Small Businesses

    • Envoy
    • The Receptionist
    • SwipedOn
    • Traction Guest
    • Proxyclick | Visitor Management System
    • Greetly
    • Teem
    • WhosOnLocation
    • VisitorTrack

    Compare Small Business Visitor Management Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (156)4.8 out of 5
    Optimized for quick response

    Envoy is transforming modern workplaces, challenging the status quo with innovations that make office life and work more meaningful. Envoy is a San Francisco based start-up founded in 2013 with 200+ employees. We work with facilities, security, and IT leaders from small business to enterprise in industries such as manufacturing, technology, and healthcare. NEW: Visitors with Protect. Whether you're welcoming employees or guests, Protect helps you re-open and maintain your office operations.

    (214)4.7 out of 5
    Optimized for quick response

    The Receptionist for iPad is designed to help you calm visitor chaos in your front office. Our system handles tasks like guest check-in and notifications, visitor information storage and badge printing so that you can focus on making more meaningful connections with your visitors. With The Receptionist for iPad, you can create unique, customizable, button-based visitor workflows to match your visitor types and business policies. The Receptionist for iPad is the only visitor management system wi

    Protect your employees and workplace from the risk of unknown exposure to viral infections such as COVID-19 Coronavirus, with contactless sign in, visitor screening and instant alert notifications. Let SwipedOn take care of all your reception desk processes - visitor management, receiving deliveries, employee in-out and more! Go from a paper visitor book to a secure digital solution in under 10 minutes. Streamline your reception desk with the smart, simple visitor management solution that's tru

    (198)4.7 out of 5
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    As the leader in enterprise visitor management, Traction Guest makes hosting visitors effortless, memorable and safe. With unmatched customization, global organizations like Thermo Fisher Scientific increase security and help address pandemic scenarios. With a wide variety of integrations, watchlists and data residency with a SOC2 certified VMS, you can configure different locations worldwide to enforce health and safety best practices and safely manage essential visitors.

    Proxyclick is trusted by top companies like L'Oreal, Airbnb, and Audi to manage their people flows while securing their premises and their data - from visitors to employees to contractors and beyond. We provide a universal solution to meet Enterprise needs and standardize processes in all your locations, with the flexibility of local customization. We keep our focus on creating the best visitor management system on the market. That's why we integrate with industry-leading access control systems,

    (20)4.8 out of 5

    Greetly is the only fully customizable visitor management system serving enterprise and SMB clients across the globe. Greetly's digital receptionist app saves valuable time and dollars by modernizing customer’s office receptionist capabilities by managing their visiting customers, vendors and interview candidates, as well as package and food deliveries, facility tours, secured facility entry/exit and more. From instant visitor notifications and collecting eSignatures, to printing visitor badges,

    (108)4.3 out of 5

    Teem's cloud-based platform makes it easy for your employees to meet and book conference rooms, to efficiently manage workspaces and meeting resources, and to measure and analyze your company’s meeting and collaboration behavior.

    (56)4.7 out of 5

    Join enterprise organizations in 42 countries who use our cloud-based software to track and manage visitors, contractors, employees, and evacuations. WhosOnLocation is armed with a rich, unified source of people presence information, empowering you to make more strategic, data-driven decisions that mitigate risk, reduce overheads, and streamline operations. Your organization’s information is safe with our secure ISO:27001 certified application. Offering 100+ features including touchless guest

    (96)4.6 out of 5
    Entry Level Price:$199 3,000 Visitors

    ID who's visiting your site now - and what they've been researching across the web. 1) VisitorTrack identifies the anonymous business visitors coming to your website. 2) Then, intent data is fully integrated to pinpoint the companies already in-market for your products - before they have visited the website. 3) Get accurate contact record details matched for the people you target. All this in an affordable package designed for nearly any business. Get a full-access Free Trial for

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    Check out the G2 Grid® for the top Visitor Management Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
    Leaders
    High Performers
    Contenders
    Niche
    Proxyclick | Visitor Management System
    Greetly
    VisitorTrack
    Envoy
    Traction Guest
    The Receptionist
    SwipedOn
    WhosOnLocation
    Teem
    Market Presence
    Satisfaction

    Learn More About Visitor Management Software

    What is Visitor Management Software?

    Visitor management software tracks and manages visitors entering and leaving a business’ office. These tools are designed to make the visitor sign-in process more seamless, which in turn can improve the overall visitor experience. Some solutions offer self-sign-in for visitors. Others are administered by staff, which gives them the ability to manage assets such as access cards and keys. Visitor management software typically has the ability to notify the necessary employee that the visitor has arrived. This software can also document and gather specific information about those visitors’ whereabouts within the building. Overall, these solutions are designed to increase building security and protect its facilities and employees.

    Key Benefits of Visitor Management Software

    • Enhances a business’s overall security
    • Speeds up the check-in process with features such as the ability to scan identification cards

    Why Use Visitor Management Software?

    Visitor management software offers a number of benefits to its users, including but not limited to the following:

    Improved office security — A visitor management software solution can enhance a building’s existing security system. These solutions require all visitors to sign in, which notifies the necessary party when someone enters and exits the office.

    Streamlined visitor check-in process — There is no longer any need for building staff to manually check identification cards or place a call to the office informing them that a visitor has arrived. These solutions allow for driver’s licenses or other forms of identification to be scanned in right to the platform. They can also ping the necessary employee that their visitor has arrived.

    Dependable information — Visitor management software stores information about incoming and outgoing visitors. If there is ever an emergency within the building, authorities can review the software to see exactly who has visited the office.

    Who Uses Visitor Management Software?

    Visitor management software can be used by any business that regularly expects visitors. The following businesses are just a few that can benefit from visitor management software.

    Corporate offices — Large office buildings typically house multiple offices. These offices will regularly have visitors, whether they are clients coming in for a meeting or candidates for job interviews. These solutions can help visitors find the correct office to make their appointment on time.

    College campuses — Some campuses may have areas restricted to staff and faculty only. Visitor management software will ensure that only authorized faculty and staff will be allowed into those areas on the university campus.

    Elementary and high schools — K–12 schools typically require their visitors to wear ID badges when entering the school. Visitor management software can help to manage these ID badges.

    Kinds of Visitor Management Software

    As all visitor management software has the same purpose, the different types of solutions don’t vary much. Users may encounter two different options in the way this software is administered.

    Self-service visitor management — This type of visitor management software lets visitors sign in themselves. Visitors can enter their information on the device, and once it is submitted, the software will send a notification to the employee expecting that visitor.

    Staff-administered visitor management — These solutions are administered by members of building staff. Building staff can check in visitors and quickly scan in any necessary forms of identification. Staff can then call the employee expecting the visitor to inform them they have arrived.

    Visitor Management Software Features

    The following features are commonly found in visitor management software:

    Visitor management and reporting — This is arguably the most valuable feature of this type of software. This feature retains information about visitors to your office, such as the precise time they enter the office, along with the exact duration of the visit. This data can be used to track down the precise location of specific visitors and create reports on visitor flow.

    Self check-in — This allows visitors to check themselves in, as opposed to needing to check in with building staff. The visitor management solution is typically set up on a tablet kiosk and requires them to enter in information such as their name, email, and purpose of visit.

    Notifications — Once a visitor is signed in using the software, it can ping the employee expecting the visitor that they have arrived.

    Preregistration — Businesses can use this software to preregister their guests. Using these tools, businesses can email their visitors to gather the necessary information needed prior to their visit.

    Potential Issues with Visitor Management Software

    As with any kind of technology, visitor management software can come with its issues. The following are a few potential issues a business might face when using visitor management software.

    Cost — While tracking visitors with pen and paper is time consuming and can potentially lead to human error, it is incredibly cheap. Visitor management software can be very expensive, especially for enterprise-sized businesses. Some solutions will require integrating hardware, such as cameras, driver’s license readers, business card scanners, and potentially more.

    Sensitive information can be complicated to protect — Visitor data is often pretty sensitive. Required pieces of information can range from email to driver’s license numbers. If the solution you select is cloud-based, it will need to be encrypted in order to protect your visitors’ identities. That encrypted data will also need to be backed up. And of course, your business is liable for protecting visitors’ information.

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