I use Qminder for all Hertz Uber rentals to process incoming customers for their Uber rental needs. It eliminates the need to keep a paper form for who is here and what their Uber needs are. What I like most is how easy it is for both employees and customers to use. I value the ability to set up the prompts and questions that best suit our needs. We have used just about all the features, and we use the data insights to share with our team where we excelled and what areas we can improve on. The initial setup was very easy. Review collected by and hosted on G2.com.
{"An area of improvement for me would be having a notice sent out to the next person in line so they can be prepared for when their name is called.","I would like it to be able to direct people to the agent that could help them the fastest when certain options are selected."} Review collected by and hosted on G2.com.
Hi David, and thank you for the wonderful review!
It's great to hear Qminder replaced your paper process and that the setup and customization fit your team so well.
We appreciate you sharing your ideas around line notifications and routing, and it's always useful to hear how customers want to work.
Thanks again for taking the time.
Aleksandra from Qminder



