The Receptionist Pricing Overview

The simplicity of the setup. The platform is user friendly and easy to understand. The number of options to get notified is appropriate for our company, as we don't have our phones on us at all times. Email and Teams notifications are a huge plus. The app is not in french (we are based in Quebec, Canada), but it allows us to customize any message we want, which is perfect. Review collected by and hosted on G2.com.

The only downside we noticed is the fact that we can't put a schedule in. For example, if i'm away from 1pm to 4pm on a given day, there's no way the visitor can know. You still get the notification, but you're not on site. A custom message saying ''i'm away, please refer to X'' would be a good add on. Review collected by and hosted on G2.com.

I like the customization options as far as button appearance and titles. It is simple to setup and implement.

The customer support is helpful and receptive. However, blaming the device manufacturer for shortcomings is not very helpful. Review collected by and hosted on G2.com.

The devices do not always communicate and often become disconnected from the network and/or Bluetooth stops working occasionally. There are limitations as far as what options can be added. The pictures printed on the badges could be much better. I understand it is thermal printing but in 2025, there should be better options considering the price.

I also don't like how the price is determined by the number of contacts. And the lowest is 24 contacts. That is very, very low. An office that small would probably not need something like that. Review collected by and hosted on G2.com.