--- title: Eptura Visitor Reviews meta\_title: 'Eptura Visitor Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 183 reviews by the users' company size, role or industry to find out how Eptura Visitor works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 183 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

### Eptura Visitor Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the **ease of use** of Eptura Visitor, streamlining visitor management effortlessly and efficiently. [(10 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=1523572&qs=pros-and-cons#reviews)

Users value the **seamless check-in process** of Eptura Visitor, which enhances efficiency and improves visitor management. [(5 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2245246&qs=pros-and-cons#reviews)

Users value the **efficient check-in process** of Eptura Visitor, appreciating its simplicity and seamless experience. [(4 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2285287&qs=pros-and-cons#reviews)

Users value the **reliability** of Eptura Visitor, consistently praising its stable performance and responsive support. [(4 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2351528&qs=pros-and-cons#reviews)

Users praise the **simple and efficient** design of Eptura Visitor, making visitor management an effortless task. [(4 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=1523554&qs=pros-and-cons#reviews)

Users find Eptura Visitor **expensive** , particularly with increasing costs and additional fees for essential features. [(3 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2351508&qs=pros-and-cons#reviews)

Users experience **connectivity issues** with Eptura Visitor, as the app sometimes disconnects without clear syncing notifications. [(2 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2433261&qs=pros-and-cons#reviews)

Users experience **slow loading times** with Eptura Visitor, particularly during peak usage periods, impacting overall satisfaction. [(2 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=1523565&qs=pros-and-cons#reviews)

Users experience **slow performance** with Eptura Visitor, particularly during peak usage times, affecting their overall satisfaction. [(2 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2285322&qs=pros-and-cons#reviews)

Users find the **login process clunky** , often forgetting the code instead of using a traditional username and password. [(1 mentions)](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2390839&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Eptura Visitor

##### 1. Ease of Use

Users highlight the **ease of use** of Eptura Visitor, streamlining visitor management effortlessly and efficiently.
[
See 10 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=1523572&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Manageable and efficient for visitor sign-in's"

What do you like about Eptura Visitor?

Eptura Visitor is simple, efficient, and user-friendly, making it easy to maintain a digital visitor log. One of its best features is the streamlined

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"SMART AND SCALABLE VISITOR SOLUTION"

What do you like about Eptura Visitor?

Eptura is a visitor solution, previously know as Proxy click. It's web and app based. We use this solution in the last 5 years and it's very stable, s

##### 2. Features

Users value the **seamless check-in process** of Eptura Visitor, which enhances efficiency and improves visitor management.
[
See 5 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2245246&qs=pros-and-cons#reviews)

See Related User Reviews

TM

Thomas M.

Enterprise (\> 1000 emp.)

4.5/5

"Highly Customizable with Great Uptime."

What do you like about Eptura Visitor?

Eptura is a very customizable product that has a long list of functionalities.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Manageable and efficient for visitor sign-in's"

What do you like about Eptura Visitor?

Eptura Visitor is simple, efficient, and user-friendly, making it easy to maintain a digital visitor log. One of its best features is the streamlined

##### 3. Efficiency

Users value the **efficient check-in process** of Eptura Visitor, appreciating its simplicity and seamless experience.
[
See 4 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2285287&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Manageable and efficient for visitor sign-in's"

What do you like about Eptura Visitor?

Eptura Visitor is simple, efficient, and user-friendly, making it easy to maintain a digital visitor log. One of its best features is the streamlined

 ![Bien C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bien C.")
BC

Bien C.

Enterprise (\> 1000 emp.)

5.0/5

"Epetur Review"

What do you like about Eptura Visitor?

The ability to combine security, efficiency, and guest experience into one seamless platform. It doesn’t just track visitors but it elevates the entir

##### 4. Reliability

Users value the **reliability** of Eptura Visitor, consistently praising its stable performance and responsive support.
[
See 4 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2351528&qs=pros-and-cons#reviews)

See Related User Reviews

TM

Thomas M.

Enterprise (\> 1000 emp.)

4.5/5

"Highly Customizable with Great Uptime."

What do you like about Eptura Visitor?

Eptura is a very customizable product that has a long list of functionalities.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"SMART AND SCALABLE VISITOR SOLUTION"

What do you like about Eptura Visitor?

Eptura is a visitor solution, previously know as Proxy click. It's web and app based. We use this solution in the last 5 years and it's very stable, s

##### 5. Simple

Users praise the **simple and efficient** design of Eptura Visitor, making visitor management an effortless task.
[
See 4 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=1523554&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Manageable and efficient for visitor sign-in's"

What do you like about Eptura Visitor?

Eptura Visitor is simple, efficient, and user-friendly, making it easy to maintain a digital visitor log. One of its best features is the streamlined

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"SMART AND SCALABLE VISITOR SOLUTION"

What do you like about Eptura Visitor?

Eptura is a visitor solution, previously know as Proxy click. It's web and app based. We use this solution in the last 5 years and it's very stable, s

### 5 Cons or Disadvantages of Eptura Visitor

##### 1. Expensive

Users find Eptura Visitor **expensive** , particularly with increasing costs and additional fees for essential features.
[
See 3 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2351508&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Bien C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bien C.")
BC

Bien C.

Enterprise (\> 1000 emp.)

5.0/5

"Epetur Review"

What do you dislike about Eptura Visitor?

It can be expensive, occasionally buggy and sometimes slow to customize or integrate with other systems. While it’s praised for ease of use, these dra

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"SMART AND SCALABLE VISITOR SOLUTION"

What do you dislike about Eptura Visitor?

An Android version could have less expansive terminal (now iPad). The program needs a internet connection in order to work so we must create a Wi-Fi D

##### 2. Connectivity Issues

Users experience **connectivity issues** with Eptura Visitor, as the app sometimes disconnects without clear syncing notifications.
[
See 2 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2433261&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"SMART AND SCALABLE VISITOR SOLUTION"

What do you dislike about Eptura Visitor?

An Android version could have less expansive terminal (now iPad). The program needs a internet connection in order to work so we must create a Wi-Fi D

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth Guest Check-In with NDA Enforcement and Visit History"

What do you dislike about Eptura Visitor?

This is probably more of an issue with our hardware, but every once in a while the app on the iPad disconnects. The app still looks like it’s working,

##### 3. Slow Loading

Users experience **slow loading times** with Eptura Visitor, particularly during peak usage periods, impacting overall satisfaction.
[
See 2 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=1523565&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Manageable and efficient for visitor sign-in's"

What do you dislike about Eptura Visitor?

Eptura Visitor can have slow loading times during busy days.

 ![Bien C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bien C.")
BC

Bien C.

Enterprise (\> 1000 emp.)

5.0/5

"Epetur Review"

What do you dislike about Eptura Visitor?

It can be expensive, occasionally buggy and sometimes slow to customize or integrate with other systems. While it’s praised for ease of use, these dra

##### 4. Slow Performance

Users experience **slow performance** with Eptura Visitor, particularly during peak usage times, affecting their overall satisfaction.
[
See 2 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2285322&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Manageable and efficient for visitor sign-in's"

What do you dislike about Eptura Visitor?

Eptura Visitor can have slow loading times during busy days.

 ![Bien C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bien C.")
BC

Bien C.

Enterprise (\> 1000 emp.)

5.0/5

"Epetur Review"

What do you dislike about Eptura Visitor?

It can be expensive, occasionally buggy and sometimes slow to customize or integrate with other systems. While it’s praised for ease of use, these dra

##### 5. Access Issues

Users find the **login process clunky** , often forgetting the code instead of using a traditional username and password.
[
See 1 mentions
](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bsentiment_snippet%5D=2390839&qs=pros-and-cons#reviews)

See Related User Reviews

CL

Conor L.

Enterprise (\> 1000 emp.)

4.0/5

"Effortless Setup and Custom Messaging for Admins"

What do you dislike about Eptura Visitor?

logging in to the app is a little clunky, we have to log in using a code instead of a username and password and our front desk team forgets this from

 ![Emily K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily K.")
EK

Emily K.

7/16/2026

"New User/Support Consultant"

3.5/5

What do you like best about Eptura Visitor?

From what I can see and the issues that my clients have in relation to Visitor - the software is very easy to learn and use. My clients don't tend to have many problems with it and those have had long term experience are able to troubleshoot and solve any problems themselves before reaching out to us (JLL) for additional support/questions. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

One thing I would recommend is changing the initial invitation email to say "Visitor" instead of "proxyclick" - Myself and a few of my clients initially deleted this email because we were looking for something from Visistor not realizing that the old name was Proxyclick. A client of mine reported it as spam and had to go dig it up. For new users, this is confusing and clunky to not have the rebrand across the board. Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

Tracking visitors across multiple tennants in the same building is a great benefit. My clients are able to easily onboard and track new visitors with different tennants. Review collected by and hosted on G2.com.

Show More

Response from Jai McCurdy of Eptura Visitor

[Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-13117403/official_response/edit)

Thank you for the thoughtful review. It's great to hear that your clients find Eptura Visitor intuitive and easy to adopt, and that support needs are generally minimal.

We appreciate you calling out the confusion around the use of "Proxyclick" in invitation emails. We can see how that could lead new users to overlook important communications, and feedback like this helps us identify areas where we can make the experience clearer and more seamless.

– the Eptura team

Validated ReviewerIncentivizedSource: Seller invite

 ![Lara M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lara M.")
LM

Lara M.

Senior Asset Coordinator - Asset Management

Mid-Market (51-1000 emp.)

6/23/2026

"Efficient and customizable service with a dedicated team."

5/5

What do you like best about Eptura Visitor?

Great service. Our tenants love the variety of functionality options and how easily they can customize everything to fit their needs. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

It has been a little complicated in the past when trying to create a new account or add a new tenant, but the team was always there to support through that and I think there is refined functionality now. Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

We have highly secure facilities, when guests arrive to visit our tenant companies, there’s really only one way to get up to their space and that’s to have efficient communication directly to the tenant company from the visitor and that has been a big success. Review collected by and hosted on G2.com.

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Response from Jessica Solis of Eptura Visitor

[Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-12999304/official_response/edit)

Thank you for your review! We're delighted to hear that both your team and your tenants value the flexibility and customization capabilities of Eptura Visitor. We also appreciate your feedback on account and tenant setup. While we're glad our team was able to support you along the way, it's especially encouraging to hear that you've seen improvements in the process over time.

It's great to know that Eptura Visitor is helping facilitate secure and efficient communication between visitors and tenant companies in your facilities. Thank you for sharing your experience and for being part of the Eptura community.

-The Eptura team

Current UserValidated ReviewerIncentivizedSource: Seller invite

JB

Jonathan B.

BU IT Project Manager

Enterprise (\> 1000 emp.)

7/22/2026

"Easy-to-Create Workflows That Deliver a Great End-User Experience"

5/5

What do you like best about Eptura Visitor?

The workflows are easy to create to achieve the desired end user experience Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

The iPads will lose connectivity and need to authenticate with the unique activation code any time the iOS version falls two iterations behind. I try to keep up with it at my location, but struggle to get others to do the same proactively. Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

Keeping track of contractor hours and who all is visiting the location, as well as the automatic MKDenial screening integration to ensure everyone is accounted for and automatically screened. Review collected by and hosted on G2.com.

Show More

Response from Jai McCurdy of Eptura Visitor

[Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-13143853/official_response/edit)

Thanks for sharing your experience. It's great to hear that creating workflows has been straightforward and flexible enough to support your desired visitor experience.

We understand the frustration of having to reauthenticate devices when updates aren't applied consistently across locations. We appreciate the call out and we'll make sure the feedback is shared with our team.

– the Eptura team

Current UserValidated ReviewerSource: Organic

LI

Linda I.

Trade Compliance manager

Enterprise (\> 1000 emp.)

7/22/2026

"Easy to Use with Strong Reporting and Pre-Registration"

4/5

What do you like best about Eptura Visitor?

Ease of use, reporting functionality, pre registration Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

I cannot think of a downside as we were using paper logs previously so this is an upgrade all around, I would like to see a calendar view of upcoming visits and maybe a reminder as well Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

I am in Trade Compliance, it is giving us visibility to foreign visitors and allowing us to train and ask questions before the visit to make sure hosts know the regulations Review collected by and hosted on G2.com.

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Response from Jai McCurdy of Eptura Visitor

[Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-13145498/official_response/edit)

Thanks for taking the time to leave a review. It's great to hear that Eptura Visitor has made visitor management easier and that you're getting value from the reporting and pre-registration features.

We also appreciate the suggestion for a calendar view and visit reminders. We're always looking for ways to make planning and managing visits even more seamless, and ideas like yours help shape what's next.

– the Eptura team

Current UserValidated ReviewerSource: Organic

 ![Bien C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bien C.")
BC

Bien C.

IT Analyst

Enterprise (\> 1000 emp.)

5/25/2021

"Epetur Review"

5/5

What do you like best about Eptura Visitor?

The ability to combine security, efficiency, and guest experience into one seamless platform. It doesn’t just track visitors but it elevates the entire process of welcoming, managing, and safeguarding people in modern workplaces. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

It can be expensive, occasionally buggy and sometimes slow to customize or integrate with other systems. While it’s praised for ease of use, these drawbacks stand out in reviews. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Visitor:

For those lokking for A Visitor Management System ProxyClick is highly recommended and very user friendly. Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

It solves the problems of inefficient manual check-ins, weak security and poor visitor experiences by automating and streamlining the entire visitor journey. Review collected by and hosted on G2.com.

Show More

Response from Ryan Koch of Eptura Visitor

[Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4761362/official_response/edit)

Hi Bien,

Thank you for taking time to write this review! If there's something that can help bring your review to 5 stars always feel free to let us know at support@proxyclick.com.

Best,

Ryan

5/29/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design")
AD

Verified User in Design

Small-Business (50 or fewer emp.)

1/28/2026

"Smooth Guest Check-In with NDA Enforcement and Visit History"

5/5

What do you like best about Eptura Visitor?

It enables a smooth guest check-in process. What I like most is that it helps us enforce our NDA requirement while also keeping a clear history of visits. We use it every day, and we find it very helpful for staying organized and consistent with our process. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

This is probably more of an issue with our hardware, but every once in a while the app on the iPad disconnects. The app still looks like it’s working, so it would be helpful if it made it clearer when it isn’t syncing. Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

Tracking visitors is straightforward, and it keeps a detailed record of each visit, which I find very helpful. When we require visitors to sign our NDA, Eptura Visitor keeps all NDAs on file, and they’re easy to reference and download whenever needed. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

1/13/2021

"Eptura Vistor, still the top of visitor management apps."

4.5/5

What do you like best about Eptura Visitor?

I have been using Eptura Visitor since 2020, it is visitor management at its best. Handles everything from scheduled visit to a newcomer and even includes package delivery.

It has been a few times I had to reach out for support, but it seems they are always available. You can get a quick reply for all your inquires with a solution. Online Support has never let me down. And if I reached out for support is not because something is wrong with Proxyclick (because it has never stopped working) but because I wanted to do something new or different I wasn’t doing before. They guide you step by step until you complete your task.

Billing has changed, I used to have monthly payments, now I'm only offered an annual subscription which is supposedly cheaper in the long run. We usually receive the invoice the same week with all detailed info we need to process payment (from correct address to PO number and any other special request we have). Accounts payable has never had an issue with billing.

Running on iOS also provides a great experience, many people may be Android fans, but iPad really shines when using Eptura visitor. Get a nice stand for your iPad and Eptura visitor will change the way your reception counter looks. It will be neatly organized. And being so self-explanatory you won’t require an extra person to help register a visitor. I recommend you use a smart switch to toggle the iPad power on and off because this works so well you even forget you have an iPad managing your visitors, my last iPad died on me because of 24/7 charging, the battery got damaged and the screen broke because of the swollen battery. So now I have a smart switch turning on and off with 6-hour cycle which has improved performance and life for the device. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

It seems to have everything I need. Maybe I would just complain about price, when we started there were different plans, now it has increased a bit above my budget, some features require an extra fee which I think shouldn't be the case or change plan. It has some features I would love to try but they are limited to specific hardware I don't have (like access control or printers) which are not compatible with the solution I already have. Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

Using Eptura to manage my visitors have changed not only the way we used to do it. It has a great impact with all visitors. Being able to register themselves and get a badge with their picture is really professional and getting rid of the old book where everyone had to sign was wonderful. It added another layer of personal data security by not allowing to see other visitor's data on the book.

It allows you for screen customization, several language options and easier registration for returning visitors.

Eptura shows how many visitors are inside the premises in an emergency situation at any time, allowing to look for someone who’s not present during an evacuation.

And with connectors and web hooks you can improve even more, like using SMS and Teams to let people know they have a visitor. You can even send a message back provided you requested phone number. Associate visitor with license plates is also a good feature for parking management. Review collected by and hosted on G2.com.

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12/16/2025
Current UserValidated ReviewerSource: Seller invite

 ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services")
AI

Verified User in Information Services

Mid-Market (51-1000 emp.)

7/21/2022

"SMART AND SCALABLE VISITOR SOLUTION"

5/5

What do you like best about Eptura Visitor?

Eptura is a visitor solution, previously know as Proxy click. It's web and app based. We use this solution in the last 5 years and it's very stable, scalable and easy to configure. Our customer really appreciate how fast is the check-in and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

An Android version could have less expansive terminal (now iPad). The program needs a internet connection in order to work so we must create a Wi-Fi DMZ in order to grant our security level Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

The program solve our external user management with quick solution, the user interface is really easy to use, stable and good looking.

We solve both the accountability and the communication to our visitors became more quick Review collected by and hosted on G2.com.

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2/24/2026
Current UserValidated ReviewerIncentivizedSource: Organic

JR

Joke R.

Internal communications IT

Enterprise (\> 1000 emp.)

4/17/2026

"Efficient and Intuitive Visitor Management"

4.5/5

What do you like best about Eptura Visitor?

I use Eptura Visitor as our visitor registration kiosk. I appreciate the recent feature releases, particularly the option to inform colleagues of deliveries and the food ordering option. It's less time consuming, which helps people focus more on what they should focus on. The initial setup was very easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

Nothing so far Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

Eptura Visitor provides a modern way to track visitors, helps in emergencies, and allows quick contact with drivers. It saves time by focusing on deliveries and food ordering, enabling us to concentrate on priorities. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

SU

sarah U.

7/31/2026

"Happy"

4/5

What do you like best about Eptura Visitor?

The interface for visitors is easy and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

I wish there was better data and integrated easier with other systerms Review collected by and hosted on G2.com.

What problems is Eptura Visitor solving and how is that benefiting you?

Its a great way for the security to manager visitors with checkin/out. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

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[Visitor Management](https://www.g2.com/categories/visitor-management)[Emergency Notification](https://www.g2.com/categories/emergency-notification)

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