What I’ve appreciated the most about Nexudus is their exceptional customer support. Every time I’ve encountered an issue, John Ballesteros has been there to assist me as quickly as possible, making the whole experience significantly better. His responsiveness and willingness to help truly stand out and add a lot of value to the platform. Review collected by and hosted on G2.com.

For me, it has been difficult to understand that not all clients have a membership. Some of them are contacts, while others are members. As for the rest, I understand that it’s a matter of practice. Review collected by and hosted on G2.com.

Its ease of use, comprehensive features, and ability to manage bookings, memberships, and community operations in one platform. Review collected by and hosted on G2.com.

The instability of the system is a problem: it frequently freezes and takes too long to load. Also, it constantly requires me to log in again. Review collected by and hosted on G2.com.

What I like most about Nexudus is its all-in-one functionality. It brings bookings, memberships, and invoicing together in a single platform, making day-to-day management efficient and straightforward. I also appreciate its flexibility and strong integration capabilities, which fit well into our existing workflow.

Additionally, Monika’s support makes a real difference—she is proactive, helpful, and always goes the extra mile to make things possible. Review collected by and hosted on G2.com.

At the moment, I don’t have any major dislikes. Overall, my experience with Nexudus has been positive. Review collected by and hosted on G2.com.

As a tech, I appreciate that the solution is API-first. Review collected by and hosted on G2.com.

I have to dig pretty deep to find the reports, but as we speak, it’s on its way to being refined. Review collected by and hosted on G2.com.

Nexudus is highly configurable, which means we’ve been able to adapt it to fit our business model rather than the other way around. It also has a strong ecosystem of plug-ins and integrations, so it works seamlessly with third-party tools we rely on such as Xero, GoCardless and many more.

The helpdesk support is some of the best we’ve experienced from a software provider of this size - responsive, knowledgeable and genuinely helpful. It’s also proven very scalable for us. We started using Nexudus when we had a single coworking space and now run 12 spaces across the South using the same platform. Review collected by and hosted on G2.com.

Nothing significant. Like any platform there’s a learning curve, but overall it’s been a very reliable system for running and scaling a coworking operation. Review collected by and hosted on G2.com.

What I like best about Nexudus is how smoothly it brings all coworking operations into one platform. The dashboard is clean, the automation features save a lot of manual effort, and managing bookings, members, and billing becomes very easy. It reduces daily chaos and gives full visibility into what’s happening in the workspace. Review collected by and hosted on G2.com.

Sometimes the interface feels a bit complex when you’re setting up advanced features for the first time. A few sections could be more intuitive, and onboarding new admins takes some time. But once everything is configured, it works smoothly. Review collected by and hosted on G2.com.

Nexudus is a flexible tool that adapts to the different cases and needs of each company. In our case, it has allowed us to manage flexible spaces efficiently.

Our business model is B2B and we have different types of services, products, and billing processes. The platform has offered us the necessary flexibility to adjust to these particularities and find the best solution for our situation. Review collected by and hosted on G2.com.

I have nothing because they adapted to our needs and managed and adapted what was missing from the tool.

It is not an easy tool to learn; it requires time to adapt for the administration part, like all software. Review collected by and hosted on G2.com.

* Having everything in one place

* The portal and ease of use for our members Review collected by and hosted on G2.com.

* The way you now do floorplans, it worked much better for our business when we could upload an image and add desks/offices to it rather than drawing it out

* Reporting accuracy and the fact that your own dimensions/measures etc don't match up word wise to the user interface making it confusing Review collected by and hosted on G2.com.

I like that Nexudus is intuitive and constantly incorporates new features. I value that it allows efficient management of room bookings and facilitates communication with clients by centralizing messages. I appreciate the ability to schedule newsletters and further customize the website, for example, by specifying the message I want to appear. Review collected by and hosted on G2.com.

Newsletters cannot be scheduled. It is not intuitive to customize, and if I want to add a button or remove something, I can't do it or I require advanced knowledge. We had difficulties with the initial setup because it did not adjust according to what we required. Review collected by and hosted on G2.com.

It integrates many things we use in one pretty easy to use platform. Implementations are easy for the most part to connect. Customer support has improved greatly. Review collected by and hosted on G2.com.

Many times in the past we would report an issue and it would be met with unwillingness to take responsibility for the issue. You could tell that responses were AI. and it just seemed no one was willing or able to help us resolve issues. Would greatly appreciate notice of known issues or downtime affecting the platform instead of having to raise and issue and then being told it is known. Review collected by and hosted on G2.com.