# Greetly Reviews **Vendor:** OfficeSpace Software **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 21 ## About Greetly Greetly is the only fully customizable visitor management system serving enterprise and SMB clients across the globe. Greetly's digital receptionist app saves valuable time and dollars by modernizing customer’s office receptionist capabilities by managing their visiting customers, vendors and interview candidates, as well as package and food deliveries, facility tours, secured facility entry/exit and more. From instant visitor notifications and collecting eSignatures, to printing visitor badges, Greetly can be customized to the branding and unique receptionist needs of every work environment. Greetly’s solutions are used by several brands including DHL, Office Evolution, the United States Airforce, the Dallas Cowboys and Randstad. The company was named “Best ROI” by G2 and a Key Company within the visitor management space by QY Research. To learn more, visit https://www.greetly.com/. ## Greetly Reviews ### 1. Greetly is an excellent receptionist tool. Fast, Effective and really easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about Greetly?** It is easy to use. It allows us to have something at the front desk without needing an actual receptionist **What do you dislike about Greetly?** I have not found something that I do not like yet **What problems is Greetly solving and how is that benefiting you?** It helped a lot as it made the receiving process much more efficient. There's no need for a person to be always assigned at the front desk, Greetly does that for us now. It saves time and money. ### 2. Solid solution for visitor management **Rating:** 5.0/5.0 stars **Reviewed by:** Jim K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **What do you like best about Greetly?** Greetly is easy to setup and use and integrates into other APIs easily, too. The pricing is simple to understand, and they allow unlimited users. Plus it's very secure. Reports are easy to pull, and everything is in the cloud. **What do you dislike about Greetly?** I wish it was open source, just to see how some features are implemented. **What problems is Greetly solving and how is that benefiting you?** When visitors arrive at my office, Greetly gives them a simple but secure system for checking in. It's nice not to have someone working a front desk, distracted every time a client or vendor comes in for a meeting. Name badges are printed, and the employee is notified that a visitor is waiting. It really simplifies a process that used to require a human receptionist, and nicely. **Official Response from Dave Mills:** > Jim, we are so excited to serve you and your visitors. We are appreciative you found some time to leave a review of your 5-star experience saving time and money with Greetly. Thank you! ### 3. Greetly saves everyone time! **Rating:** 5.0/5.0 stars **Reviewed by:** Zack H. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2020 **What do you like best about Greetly?** No one in our organization needs to manage the front door. Everything kind of works itself out, very efficiently, without any of our team spending time managing our visitors. **What do you dislike about Greetly?** Can't really think of anything. It does what it's supposed to. **What problems is Greetly solving and how is that benefiting you?** We don't have to pay so much attention to our visitors and deliveries now. We continue focusing on our work while Greetly handles the front door traffic. Makes our team much more efficient. **Official Response from Dave Mills:** > Thank you Zack for being such a loyal Greetly client and for your kind review. G2 named Greetly "Easiest to use" and it seems that has been your experience too. We are honored to serve you and your visitors. ### 4. No more issues with different employees, this app will replace them all **Rating:** 5.0/5.0 stars **Reviewed by:** Carmen Elena E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2018 **What do you like best about Greetly?** Starting a new business is not always as easy as you can imagine, and overall when you depend in someone to handle you customers this becomes even harder, My last receptionist recomneded Greetly and since then the ammount of work has being reduced in a big way for her and for me. **What do you dislike about Greetly?** I am not a tech savvy woman, so at the begining it was a little bit difficult to use, however with the help of all my team we managed to implement the app in a few days and now the work has being reduced in a huge way you cannot imagine. **What problems is Greetly solving and how is that benefiting you?** The time you spent time to being organized the traditional way is out of business now a days with everyone so involved in thecnology so if you want to be in the same path you have to use these types of apps **Official Response from Dave Mills:** > Carmen, thank you for taking the time to review Greetly. We appreciate your support. ### 5. Greetly helped reduce our overhead costs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2018 **What do you like best about Greetly?** "Greetly helped reduce our overhead costs since it handles visitors logging, documents signing, pre-registrations, host notifications and many more! Having worked in IT for more than 10 years, I am quite meticulous when new software is rolled out in our infrastructure however Greetly, a visitor management system, greatly exceeded my expectations and is definitely worth its weight in gold!" **What do you dislike about Greetly?** None so far because the whole installation process and integration to our company is so convenient and fast **Recommendations to others considering Greetly:** Greetly is very easy to set up and use. We got Greetly up and running in a matter of minutes. The set up flow is intuitive and customizable to fit your business needs. **What problems is Greetly solving and how is that benefiting you?** It had all the required features such as email alerting, vendor logging and sending SMS to employees resulting in higher productivity rates! **Official Response from Dave Mills:** > G2 recently named Greetly "BEST ROI" in the visitor management category. We are so glad your workplace has experienced that level of efficiency gains. We know you are busy so thank you for finding time to leave a review. ### 6. Greetly is really useful to make the communication easier and has great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Akshay K. | Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2018 **What do you like best about Greetly?** I really like the functionality of this app as everything is customizable. We use this software on regular basis and it really save our time and money. **What do you dislike about Greetly?** I did not find anything that I dislike as this software saves time and money thats most important for any business. **Recommendations to others considering Greetly:** Must use this software to get the real value of your time. **What problems is Greetly solving and how is that benefiting you?** It saves time, Money and most important thing is its easy to use. **Official Response from Dave Mills:** > Akshay, thank you for finding the time to review Greetly. We are glad to hear you are having a 5-star experience. ### 7. Overall great product **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew E. | Sales Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2018 **What do you like best about Greetly?** This is an amazing app with excellent features. **What do you dislike about Greetly?** I have not had any issues with this app so far, so I can say that i do not dislike anything so far **Recommendations to others considering Greetly:** Do not consider it just do it. **What problems is Greetly solving and how is that benefiting you?** Time management and resources, we don't have to spend a lot of time finding crucial information, **Official Response from Dave Mills:** > Matthew, it is a pleasure supporting your business. G2 said Greetly had the Best ROI and it looks like that is your experience too. Thank you for making the effort to leave a review. ### 8. Saves my company a lot of Money **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer Jackson J. | Medical Doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2018 **What do you like best about Greetly?** The Reception App is a new experience with consistent information, The level of customization and ease of use is amazing. **What do you dislike about Greetly?** I dont have any complaints about this app yet, keep the good work **Recommendations to others considering Greetly:** don't think it to much, just use it **What problems is Greetly solving and how is that benefiting you?** Time and costs, its easy to implement and use. **Official Response from Dave Milliken:** > Greetings Jennifer, a sincere thank you for taking the time to review Greetly. Best of success to you and your organization. ### 9. Wonderful app, very helpful at the front desk! **Rating:** 5.0/5.0 stars **Reviewed by:** Viktoriya O. | Office Administrator, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2018 **What do you like best about Greetly?** Easy to navigate menu, customization for your company's needs, user friendly design, multiple ways of receiving notifications. **What do you dislike about Greetly?** There is nothing to complain about at this time. If anything comes up, I will update my review. **What problems is Greetly solving and how is that benefiting you?** We are a small company with not too many visitors. Greetly perfectly fulfills the role of a front desk assistant. Also, since we are a technology company, Greetly helps us demonstrate to our clients how technology can be really beneficial for a business. **Official Response from Dave Milliken:** > Viktoriya, we appreciate you using Greetly and leaving us such a positive review. We are excited to support you and your visitors. ### 10. A user friendly application for every new or old businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Yousaf K. | Manager, Market Research, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about Greetly?** This app “Greetly” is indeed a user friendly application for every new or old businesses. This great app is easy to operate and troubleshoot is so user friendly. Online support / help is also remarkable **What do you dislike about Greetly?** I am, generally fully satisfied with the performance of the app and access to its options. Amazing. **What problems is Greetly solving and how is that benefiting you?** It is saving precious time and money. **Official Response from Dave Mills:** > Yousaf, G2 said Greetly is the "easiest to use" visitor app. It sounds like you echo that compliment. Thank you for sharing your experience with this community. ### 11. Very effective app for the price **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel Rodrigo E. | Escalations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2018 **What do you like best about Greetly?** It's reliable and simple amazing and simple to setup **What do you dislike about Greetly?** I'd like to be able to change the colors in some options **What problems is Greetly solving and how is that benefiting you?** Data storage and time. **Official Response from Dave Milliken:** > Manuel, it is a pleasure providing visitor reception software for you and your organization. Thank you for the opportunity to serve. ### 12. Sometimes useful **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Greetly?** Meant that you did not need your receptionist to be present when guests arrived at the office. Seemed like an easy product to implement. **What do you dislike about Greetly?** Didn't always work, especially when delivery people came or if guests came and didn't know the name of the person they were seeing. You still sort of needed front desk help. **Recommendations to others considering Greetly:** It's sometimes useful, but not sure if it could fully replace your front desk personnel. **What problems is Greetly solving and how is that benefiting you?** We were looking to replace having our office manager also double as a front desk manager. We saw some benefits, but there were also times when guest didn't use it or the iPad was down and we still need someone at the front desk. It couldn't fully replace it. **Official Response from Dave Mills:** > So sorry your experience was less than 5-stars. As you can see from the rest of the reviews we strive for -- and often achieve -- better than the experience you described. If there is anything we can do to better support your workplace please contact us at success@greetly.com. ### 13. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica H. | Facilities Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2018 **What do you like best about Greetly?** we recently launched Greetly here at the business We have seen a major increase in productivity with Greetly handling visitor reception **What do you dislike about Greetly?** No comments for this section, everything is working fine. **Recommendations to others considering Greetly:** If you are struggling with time management, this is the app you need to use, **What problems is Greetly solving and how is that benefiting you?** Training time, data management, Report Generation. **Official Response from Dave Milliken:** > Veronica, We know you are busy so thank you for carving out the time to review Greetly. We appreciate your feedback and support of our digital reception app. ### 14. Customizable and very efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Ken N. | Systems Engineer Consultant, Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Greetly?** Everything is customizable . Love the check-in feature along with the other features. The ipad gives the Greetly app a very sleek look. Great customer support. **What do you dislike about Greetly?** Currently there isn't anything I dislike. Maybe the look can improve but it has everything that I need. **What problems is Greetly solving and how is that benefiting you?** Streamlining the repetitive tasks to free up admin's to do more important things. **Official Response from Dave Milliken:** > Thank you Ken for your consistent support of Greetly's digital reception app. ### 15. Happy Greetly Customer for 2+ Years **Rating:** 4.0/5.0 stars **Reviewed by:** Mark A. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2017 **What do you like best about Greetly?** Took away the need of a receptionist at our startup. Easy interface. **What do you dislike about Greetly?** Couriers and delivery men never used it. Only good for interviews/guests. **Recommendations to others considering Greetly:** If you have a lot of couriers/deliveries, may not be for you. GREAT for interviews and visitors. **What problems is Greetly solving and how is that benefiting you?** Need of a reception without the payroll. Exactly that, guests can come into the office and check-in. **Official Response from Dave Mills:** > Thank you Mark for sharing your great Greetly experience. If we can do anything to earn that 5th star please contact me anytime. ### 16. Greatly Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2018 **What do you like best about Greetly?** I love that the software is easy to use and is super user friendly **What do you dislike about Greetly?** Sometimes the system runs a little slow **What problems is Greetly solving and how is that benefiting you?** There have been many benefits **Official Response from Dave Mills:** > Greetings and thank you for the kind words about our visitor management system. If we can assist with system speed please contact us at sucess@greetly.com. ### 17. Efficient and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2017 **What do you like best about Greetly?** Easily customizable to our requirements and easy to use for our end-users **What do you dislike about Greetly?** Nothing to dislike yet - if I discover something I will update our review **Recommendations to others considering Greetly:** It is very easy just to try this out - you can sign up for a free trial and see how easy it is to use. We did it because we had nothing to lose and needed to consider an employee filling this need or something hopefully less costly. This fit the bill for us. **What problems is Greetly solving and how is that benefiting you?** Makes my team more efficient saving us time and money. **Official Response from Dave Milliken:** > Thank you for the kind review. We couldn't have said it better ourselves. ### 18. Making visitor information managements too easy **Rating:** 5.0/5.0 stars **Reviewed by:** dungu h. | Freelance Web Designer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2017 **What do you like best about Greetly?** Its making clients information management easy in handling **What do you dislike about Greetly?** Not yet got one, it has been working well so far **Recommendations to others considering Greetly:** Give it a try, you will evidence it **What problems is Greetly solving and how is that benefiting you?** customer related service improved **Official Response from Dave Milliken:** > Thank you for the opportunity to serve your organization and for this review. We appreciate the support of Greetly users such as yourself. ### 19. Best Reception Service Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Jason G. | Private Practice, Mental Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2017 **What do you like best about Greetly?** Convenience and organization at a very reasonable price **What do you dislike about Greetly?** It was difficult to acclimate all of my patients to the system at first. **What problems is Greetly solving and how is that benefiting you?** Notifications of patients waiting in waiting room. **Official Response from Dave Mills:** > Thank you Jason for your kind words about Greetly. We are honored to serve you and your guests. ### 20. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2017 **What do you like best about Greetly?** Fast and easy to use to check in guests. **What do you dislike about Greetly?** Everything worked fine so far. **What problems is Greetly solving and how is that benefiting you?** Fast registration and a great customer experience **Official Response from Dave Mills:** > Thank you for taking time out of your busy day to review Greetly's visitor check-in app. We are so excited we are achieving your needs. ### 21. Greetly is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2016 **What do you like best about Greetly?** We recently employed Greetly to improve our reception experience. Our visitors really enjoy using Greetly - it turned the task of checking in into a game. The product is white labeled and can be customized to fit our branding and some of the unique reception needs of our office. Setting up the app took just a few minutes in their easy to use setup wizard, which is especially impressive given the level of customization the product allows. We have contacted the company a couple of times with questions and have found their customer service to be impeccable. Overall, Greetly has been a great experience. **What do you dislike about Greetly?** Not really a Greetly issue, but it would be great if the iPad were bigger. We also had to replace the iPad's power cord because our cleaning crew ran over it and it stopped charging the ipad after a few months of use. **Recommendations to others considering Greetly:** Great product at a minimal cost. Definitely try Greetly. **What problems is Greetly solving and how is that benefiting you?** Greetly is a cost effective digital visitor management system. Greetly has all of the features we want at minimal price. Their hardware/software total solutions make this even more of a no brainer. If you are looking to create great first impressions at a great price, I highly recommend Greetly. **Official Response from Dave Mills:** > G2 called Greetly "Easiest to use" in the visitor management category. It sounds like that has been your experience too and we are so happy to hear that. Thank you for sharing. ## Greetly Discussions - [What is swiped on?](https://www.g2.com/discussions/what-is-swiped-on) - [What is visitor management software?](https://www.g2.com/discussions/what-is-visitor-management-software) - [Is the Greetly app free?](https://www.g2.com/discussions/is-the-greetly-app-free) - [View Greetly pricing details and edition comparison](https://www.g2.com/products/greetly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+04%3A01%3A24+-0500&secure%5Bsession_id%5D=59d68f1b-2885-43ae-9aed-1544ef6885fe&secure%5Btoken%5D=b5714c054c57e9882df795693ed8d7b89d033d2bc2fba96f099223138f6896c5&format=llm_user) ## Greetly Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making ## Top Greetly Alternatives - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (426 reviews) - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [SwipedOn](https://www.g2.com/products/swipedon/reviews) - 4.8/5.0 (160 reviews)