--- title: Visitly Reviews meta_title: 'Visitly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 106 reviews by the users' company size, role or industry to find out how Visitly works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 106 scale: '5' date_modified: '2026-09-28' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Visitly Reviews **Vendor:** Visitly **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 106 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Visitly Visitly is the enterprise visitor security platform built for organizations that can't afford gaps in compliance, identity, or site control. SOC 2 Type II certified. ISO 27001 certified. ITAR and C-TPAT audit-ready. GDPR, CCPA, and HIPAA-ready. Trusted by security leaders at SentinelOne, Firework, Tia Health, Delta Airlines, Alstom Transport, United Renewable Energy — deployed across 1300+ organizations in 40+ countries, in days not months, at a fraction of the cost of legacy VMS platforms. Security & Watchlist Screening Stop threats before they enter. Visitly runs real-time watchlist screening, Sex Offender Registry checks, and Smart ID Validation against government-issued IDs — with facial recognition watchlists and off-hours access controls. Hosts approve or deny entry in real time. Every entry decision is audit-logged, timestamped, and exportable — so your security posture is always defensible. Emergency & Evacuation Management Know exactly who is on site — at every location — when it matters most. Visitly's real-time evacuation tools provide accurate headcounts across all facilities instantly, reducing risk and keeping your organization prepared for any emergency. Compliance & Audit Readiness Pass audits with zero manual effort. Every visitor interaction generates a complete, exportable audit log. ITAR and C-TPAT audit trail support for defense and regulated facilities. Data retention controls auto-purge records to meet regulatory requirements. SOC 2 Type II certified. ISO 27001 certified. GDPR, CCPA, and HIPAA-ready. Visitor Management Enforce consistent security protocols at every entry point. Customizable check-in flows, contactless QR code sign-in, facial recognition for returning visitors, digital NDA and document signing, automatic badge printing, and pre-registration for groups up to 200. Hosts are notified instantly via Slack, Microsoft Teams, Google Chat, or Webex. Contractor Management Centralize contractor and vendor oversight across every facility. Contractors follow custom compliance flows with document capture, approval tracking, and automated recordkeeping. Maintain a complete, audit-ready record of every contractor, document, and approval — across every facility, at all times. Multi-Location Management One dashboard. Every location. Manage check-in flows, branding, security rules, and device settings across 1 site or 500+ from a centralized portal. Consistent security protocols and watchlist rules enforced automatically across every location — no manual coordination required. Role-based access ensures the right people have the right controls globally. Most multi-site deployments complete in under two weeks. Integrations API-first architecture with SCIM provisioning, SAML2 SSO, and role-based access controls — no manual directory management, no shadow IT. Okta, Microsoft Entra ID, OneLogin, and Google Workspace for identity. Slack, Microsoft Teams, Google Chat, and Webex for host notifications. Cisco Meraki and Arista Networks for guest WiFi. Webhooks and API for custom integrations with any system. More than 60 integrations. See the full list at visitly.io/integrations. Built for security teams, facility directors, and IT leaders who manage complexity at scale. Schedule your demo at visitly.io/schedule-demo ## Visitly Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Visitly to be **easy to use and simple** , enhancing their visitor management experience significantly. (11 reviews) - Users love Visitly for its **simple and easy-to-use interface** , making visitor management a breeze. (7 reviews) - Users appreciate the **intuitive and customizable UI** of Visitly, making guest check-in and management effortless. (6 reviews) - Users value the **amazing customer support** from Visitly, appreciating the quick and friendly responses to their queries. (4 reviews) - Users appreciate the **easy integrations** of Visitly, seamlessly connecting with multiple platforms for enhanced tracking capabilities. (4 reviews) - Users value the **easy implementation and excellent custom support** of Visitly, enhancing their overall experience and efficiency. (4 reviews) - Users value the **helpful customer service** provided by Visitly, enhancing their overall experience and support. (4 reviews) - Intuitive (4 reviews) - Users love the **intuitive and easy setup** of Visitly, making it user-friendly for presenting to visitors. (3 reviews) - Users value the **implementation ease** of Visitly, enjoying seamless integration and responsive customer support. (2 reviews) **What users dislike:** - Users express concern over the **need for internet availability** , which can hinder access to Visitly's features. (2 reviews) - Users find the **poor interface design** of Visitly limits feature accessibility and misses the previous version's usability. (2 reviews) - Users find the **implementation process complicated** , needing multiple installations and extensive communication with Visitly's IT team. (1 reviews) - Users find the **limited mobile features** of Visitly restrict their ability to fully utilize the software on-the-go. (1 reviews) - Users express frustration with the **limited compatibility** of Visitly, as it only works on Apple devices. (1 reviews) - Poor Integration (1 reviews) - Users express concerns about **privacy issues** related to providing ID or facial photos for Visitly. (1 reviews) ## Visitly Reviews ### 1. Robust Customization, but Client Profile Matching Needs a Unique Identifier **Rating:** 3.5/5.0 stars **Reviewed by:** Madison F. | Programs Coordinator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 22, 2026 **What do you like best about Visitly?** I appreciate how robust the functions offered are. Visitly offers a lot of customization in signing in for staff, clients, volunteers, etc. I also appreciate how the data received can help inform how the customizations are adapted. **What do you dislike about Visitly?** The downsides of using Visitly are how clients are connected. It's difficult to ensure that clients are regularly attached the same profile. It makes QA/QC on the backend incredibly difficult. There's a struggle to verify that variations of one client's name is the same person. I wish there was a key or identifier available to ensure nicknames were attached to one person. I'm not sure realistically what that would look like. **What problems is Visitly solving and how is that benefiting you?** Visitly streamlines attendance processes by not forcing clients to consistently reshare information they've already provided to us. It also makes quickly compiling attendance data remarkably easy. ### 2. Useful Notifications but Falls Short on Usability **Rating:** 0.5/5.0 stars **Reviewed by:** Paula B. | Administrative and Reception Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 23, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Visitly?** I like that people can check-in when I'm away from my desk, and it notifies the host, which is the only useful tool it offers us. **What do you dislike about Visitly?** Visitly is not great, and the new updates have been very problematic. The only thing it effectively does is notify people when visitors check-in, but other than that, it doesn't seem to offer much value to us. The new update has changed the entire layout of the check in screen on the desktop. Now we have to select the host two or three times before it recognizes a selection, it now shows all available entries instead of the only required ones we have set, on the tablet if you want to go back because you selected the wrong host, you have to start over, you can't just go back. Also, you can't have multiple notification groups, each notification distribution list has to have it's own visitor type. If you don't use QR codes or face recognitions, you cant turn it off the tablet screen so visitors try to use it even though its not available, and last but not least, the price went up even thought we took off and do not use most of the features you offer. **What problems is Visitly solving and how is that benefiting you?** Visitly allows people to check-in when I'm away and notifies the host of their arrival. **Official Response from V J:** > Hi Paula, we sincerely apologize for the issues that you are facing. Please write to us at support@visitly.io and we will help you with the questions that you have and assist you fin a better way. ### 3. Visitly Makes Visitor Sign-In Clear, with Handy Slack Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Laura Straub B. | Creative Writer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2026 **What do you like best about Visitly?** I spend a lot of my time around the office, and so it's extremely helpful to have this visual tool on my desk to make it clear that visitors must sign in. I also like that it is integrated to Slack so that hosts can be updated the way they like. **What do you dislike about Visitly?** Some of the tabs on the admin interface aren't intuitive, also the font can be too small for the scale of the design. It's easier for me to get information on how to use Visitly from ChatGPT than from the help pages. **What problems is Visitly solving and how is that benefiting you?** It's a streamlined way to pre-register visitors with everyone's awareness on one platform. Our security director can automatically get a monthly report. It is faster. I wish, however, there were a way to send a note to the guest with further information for their arrival, I still have to send a separate email with building entry instructions. **Official Response from V J:** > Hi Laura, thanks for the review! Glad to hear Visitly is making sign-in clear for your visitors and that the Slack integration is keeping your hosts in the loop. On sending guests extra details like building entry instructions; you can already do this with our Notification Templates feature. Just create a custom visitor notification with whatever information you'd like guests to receive at check-in. Here's the guide: https://help.visitly.io/support/solutions/articles/151000180683-notification-templates We've also passed your feedback on the admin interface and font size along to our product team. If you'd like a hand setting up the notification template, reach out to us at support@visitly.io anytime. ### 4. Great Concept, But Constant Printer Issues and Time-Consuming Troubleshooting **Rating:** 3.0/5.0 stars **Reviewed by:** Bruce A. | Director of Sales & Marketing, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Visitly?** The idea is great, and I like that I can track who is in the building and print badges. However, the printer stops working every so often, and it takes a ton of troubleshooting to get it going again. One time it was down for two weeks; I tried *EVERYTHING* multiple times, and I’m a pretty techie person. When I reached out to tech support, it was really frustrating to be told to do all the same steps I had just explained I’d already tried. Even after that, it still didn’t work for a few more days. Then Visitly finally pushed an update and it started working again. I’ve wasted so much time troubleshooting this system that it’s hard to say good things about it. **What do you dislike about Visitly?** the printer stops working constantly and i spend alot of time fixing it regularly **What problems is Visitly solving and how is that benefiting you?** badges and visitor management **Official Response from V J:** > Hi Bruce, thank you for your review! We're glad Visitly has been helping you track who is in the building and print badges. We sincerely apologize for the printer issues you had. Please write to us at suppor@visitly.io and we will assist you better. ### 5. Effortless Guest Sign-In/Out With All Visitor Info in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan D. | Security Supervisor, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 07, 2026 **What do you like best about Visitly?** It helps make the sign-in and sign-out process easier and more efficient for all guests who come in. It’s also very helpful to have all the information stored in one place, whether there’s an emergency or I need to check what time certain people signed in or out of the building. **What do you dislike about Visitly?** Honestly, there isn’t much to dislike, but every now and again the app signs me out of my account on its own, and then I have to enter the 4-digit code to sign back in. **What problems is Visitly solving and how is that benefiting you?** It has made the sign-in process much easier. Being able to set up multiple tablets at once also lets us have more than one guest signing in at a time, which helps everything move along faster—especially when we have 12–15 guests signing in at the same time. **Official Response from V J:** > Hi Jonathan, thank you for your review! We're glad Visitly has been making the sign-in and sign-out process easier for your guests and that having multiple tablets set up has been helping you manage high volumes of visitors efficiently. Regarding the app signing you out and requiring the 4-digit code to sign back in, this is usually resolved by making sure the iPad and the Visitly Kiosk app are updated to the latest version. Please write to us at support@visitly.io and we'll look into this for you. ### 6. Valuable tool that saves time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Visitly?** tbh I’ve been using visitly for a minute now at our office, and if i had to leave a review, i'd say it’s actually pretty solid for the price. before we got it we were using those janky paper sign-in sheets which were a total nightmare and basically useless for tracking.the best part is honestly just how fast people get through the door. our clients just walk up to the ipad, scan their qr code if they pre-registered, and it pings me on slack immediately. also we had to comply with hipaa stuff recently and it made signing ndas way less of a headache since it stores everything automatically. plus it didn't completely break the bank like envoy wanted to lol.but yeah it’s definitely not perfect. the biggest, annoying thing is that the ipad app glitches out sometimes. like if someone taps the screen weirdly or hits the wrong button, it occasionally gets stuck on this backend login screen and then nobody can check in until one of us goes over and puts the pin back in. also, i wish we could customize the badge layouts a bit more the templates they give you are kind of rigid and ugly, but i guess they get the job done.overall though, if you just need something to clean up your front desk and keep track of who's in the building without paying an arm and a leg, it’s a really safe bet. just be prepared to reset the ipad every now and then. **What do you dislike about Visitly?** the absolute worst part is how easily the ipad app gets messed up. if a visitor gets confused and starts tapping around too fast, or hits the wrong corner of the screen, the whole app will literally glitch out and lock up on this backend admin pin screen. then the kiosk is just completely dead for the next person until one of us receptionists notices, walks over, and types in the master password to reset it. it’s so awkward when a line starts forming and the tech is just frozen.also, the customization is honestly super frustrating. we wanted to change up the layout of the sign-in screens to match our company branding better, but the settings are incredibly rigid. you’re basically stuck with their exact layouts. and don't even get me started on the visitor badges, the template editor is so clunky, and the badges just look kind of cheap and ugly, but there’s no way to really fix the design.one last thing, their customer support can be a bit of a gamble. we had an issue where notifications stopped routing to microsoft teams on a tuesday morning, and because of the time zone difference with where their main support team is based, it took ages to get an actual human to help us fix the webhook. It's not terrible for the price, but man, some days the software bugs just make me miss the old school paper sign-in sheets lol. **What problems is Visitly solving and how is that benefiting you?** Problems solved by Visitly include inefficient visitor management, security concerns, data management challenges, health and safety compliance requirements, and communication gaps. Benefits include a more streamlined process, enhanced security, centralized data, better health compliance, and improved communication. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been helping your office stay organized, maintain HIPAA compliance, and keep track of who is in the building. Regarding the iPad freezing and getting stuck on the admin PIN screen, this is usually resolved by making sure the iPad and the Visitly Kiosk app are updated to the latest version. Please write to us at support@visitly.io and we'll help get the issues resolved. ### 7. Smooth iPad Check-In and Instant Badges That Keep Our Entrance Running Efficiently **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about Visitly?** Visitly has been a game-changer for our front vestibule. The iPad check-in process is incredibly smooth and intuitive, and it gives guests, contractors, and vendors a modern, professional first impression. From a safety and HR compliance standpoint, it provides real peace of mind. Instant badge printing ensures every visitor on our production floor is clearly identified, and automatic host notifications keep our entrance running efficiently without administrative bottlenecks. Pre-registering guests and accessing visitor logs for emergency preparedness is effortless. We typically don’t have too many visitors in a day, but when we do, it’s always reliable. Setting up the visitly kiosk and our visitly account was also super easy. **What do you dislike about Visitly?** The only thing that is an issue is our ipad will overheat because it gets pretty hot in the vestibule. **What problems is Visitly solving and how is that benefiting you?** Visitly helps us track our visitors in a way we didn't know was possible. Its helpful to know who was here and when. We love analyzing the reports that visitly generates for us on the website. **Official Response from V J:** > Thank you for such a detailed review! We're really glad Visitly has been making your front vestibule run smoothly, from badge printing and host notifications to pre-registration and compliance. It's great to hear it's been reliable even on your busiest days. Regarding the iPad overheating, this can happen in warm environments. We recommend keeping the iPad in a cooler spot and making sure it is not under direct sunlight. Please write to us at support@visitly.io if you need any assistance. ### 8. Easy Setup and Great Emergency Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy R. | Director of Information Technology, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 09, 2026 **What do you like best about Visitly?** Easy platform to setup and works great for us to know who is in the building so that we can notify staff in case of emergency. **What do you dislike about Visitly?** We were wanting the ability to have returning guests login via their mobile phone number but that was not possible at the time of implementation. We made the suggestion to the support team, and they made note of it and within a couple of months the feature was added to visitly. **What problems is Visitly solving and how is that benefiting you?** It is a great tool for us to know who is in the building so that we may notify all via text message if there is an emergency and what steps they will need to take. **Official Response from V J:** > Hi Tracy, thank you for your review! We're glad Visitly has been making it easy to know who is in the building and keep staff informed during emergencies. It's really great to hear that the returning visitor login via mobile phone number was added after your suggestion. That is exactly the kind of feedback that helps us build a better product. If there is ever anything else we can help with, please write to us at support@visitly.io. ### 9. Intuitive and Easy to Use—No Training Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan K. | Cybersecurity Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Visitly?** I like that it is intuitive. It is pretty easy for visitors to use it with no formal training or knowledge beforehand **What do you dislike about Visitly?** I dislike the retention policy. I wish that you could store data in there for longer. At least 120 days, and be given the option to archive or upload to a cloud for storage of logs. Or maybe exporting as well **What problems is Visitly solving and how is that benefiting you?** For SOC 2 compliance, we need an indepth log of all vistors who are trying to access restricted areas. This makes it a lot easier than pen and paper. **Official Response from V J:** > Hi Dylan, thank you for your review! We're glad Visitly has been helping your team maintain SOC 2 compliance and keep detailed access logs for restricted areas. Regarding data retention, Visitly does support data retention of visitor logs for an indefinite period. You can change the current setup and set the retention period as 0. Please have a look at this article for your reference: https://help.visitly.io/support/solutions/articles/151000180545-how-to-configure-data-retention-period-for-gdpr-compliance-in-visitly Please write to us at support@visitly.io if you need any assistance. ### 10. Visitly Makes Visitor Check-In and Lobby Monitoring Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 12, 2026 **What do you like best about Visitly?** We don't have a full time receptionist, so we rely on Visitly to monitor our lobby and provide a means by which visitors can check in electronically and notify the proper contact person when they have a guest waiting for them. **What do you dislike about Visitly?** I don't really dislike anything about Visitly. The only inconvenience about Visitly, is its common for visitors to exit the premises without signing out via our Visitly tablet, so I have to go into Visitly after the fact to sign them out to keep our visitor logs up to date. Minor inconvenience compared to the value of the product overall. **What problems is Visitly solving and how is that benefiting you?** As mentioned before, we don't employ a full time receptionist, so Visitly takes care of notifying us when we have visitors. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been helping you monitor your lobby and keep your team notified when visitors arrive. Regarding visitors exiting without signing out, Visitly does support automatic sign-out which can be configured to sign visitors out at a set time. This can help keep your visitor logs accurate without requiring manual intervention. Please write to us at support@visitly.io and we'll help you get it set up. ### 11. NEEDS TO BE EVEN MORE SIMPLE **Rating:** 3.5/5.0 stars **Reviewed by:** Kaitlyn S. | Accounting Assistance, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about Visitly?** It is fairly easy to use for me. I use it almost everyday, and i have not had many issues. **What do you dislike about Visitly?** It is not 100% user friendly. A lot of older folks get frustrated using it. I usually have to stand by and help them or do it for them. It was fairly expensive to get going and to maintain. Also I liked the idea of using your email to sign it but people really do not use it. **What problems is Visitly solving and how is that benefiting you?** Helps us fulfill the CMMC guidelines **Official Response from V J:** > Hi Kaitlyn, thank you for your review! We're glad Visitly has been helping your team fulfill CMMC guidelines. Regarding older visitors finding the sign-in process difficult, we understand this can be a challenge. Enabling facial recognition, using Visitly Pass and the One-tap sign-in can significantly simplify the experience for returning visitors so they don't have to go through the full sign-in flow each time. Please write to us at support@visitly.io and we'll help you find the right configuration for your visitors. ### 12. Visitly Makes Visitor Check-In Simple, Intuitive, and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Martina B. | Receptionist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 16, 2026 **What do you like best about Visitly?** We've been using Visitly for over a year now and it has been a great addition to our front desk and visitor management process. One of the biggest advantages is how simple and intuitive the interface is. The platform is very easy to navigate for our team, and just as importantly, it’s extremely straightforward for first-time users like customers and vendors when they check in. We rarely need to explain anything because the process is so clear. Visitly also offers all the features we need to manage visitors efficiently without feeling overly complicated or cluttered. It strikes a nice balance between being powerful enough for daily operations while still remaining very user-friendly. It is a platform we use daily and the analytics section is very helpful too. **What do you dislike about Visitly?** Most of the time it works seamlessly, but occasionally (about 1% of the time) the iPad app can lag a bit. It’s not a major issue. Easily solvable by restarting the app. **What problems is Visitly solving and how is that benefiting you?** Visitly manages our visitors sign-ins and visitor badges. Makes it very easy and intuitive for all employees, customers and vendors. **Official Response from V J:** > Hi Martina, thank you for such a detailed and thoughtful review! We're really glad Visitly has become a reliable part of your daily front desk operations and that both your team and first-time visitors find it intuitive. It's also great to hear the analytics section has been useful. Regarding the occasional iPad lag, you're right that a quick app restart usually resolves it. If you need any further assistance, please write to us at support@visitly.io. ### 13. Visitly: Quick Setup and Easy Visitor Check-In on iPad **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan S. | Director of Information Technology, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** Visitly is very easy to set up and use. In a matter of moments, we set it up one of our backstock iPads and now have a fully operating terminal to check in and out visitors and employees alike. We use it everyday and is a required aspect prior to entering our office space. Very useful to determine who is in the building in case of emergencies as well! **What do you dislike about Visitly?** While it may or may not considered an actual downside, Visitly being a software app means it requires a mobile device to be stationary and only set up to be used as the terminal. While not necessarily a hinderance, I wish it could be installed on a miniPC paired with a touchscreen monitor. **What problems is Visitly solving and how is that benefiting you?** As a healthcare organization, we require audit logs of who, when, and where someone travels in our office. We need to know if someone comes in, what time they came in, (if applicable) who they are there to see, etc. Visitly does all of that in a compact and easily digestible form. **Official Response from V J:** > Hi Dylan, thank you for your review! We're glad Visitly has been easy to set up and is serving as a reliable daily check-in system for your healthcare organization, including for emergency attendance tracking. Regarding running Visitly on a miniPC with a touchscreen monitor, that's a great suggestion and we have shared it with our team. Please write to us at support@visitly.io if you'd like to discuss further. ### 14. Easy Visitor Check-In with Helpful Meeting Notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Alli L. | Office Coordinator/Personal Lines Advisor Assistant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** the check in process for our visitors is easy and the notifications to the person they are meeting is a great thing to save me from having to reach out especially when i'm busy. **What do you dislike about Visitly?** If we have a new hire and they hadn't been added to the list yet, when they don't show up as a person to meet it won't let them still enter their name. Also on return visitors when it recognizes them, i'm not sure if they have the option to change who they are meeting. I don't know if our visitors realize they can or it won't let them but if they came one time to meet one person but then come back another time and are meeting with someone else it still notifies the last person. **What problems is Visitly solving and how is that benefiting you?** I'm not sure they are currently helping us with any problems. I don't think we really have any problems. **Official Response from V J:** > Hi Alli, thank you for your review! We're glad the check-in process has been easy for your visitors and that host notifications are saving you time when you're busy. Regarding new hires not appearing in the host list, Visitly's host search only shows users who have already been added to the system. Adding the new hire to Visitly will make them available right away. On returning visitors updating who they are meeting, they can actually change any previously entered information, including the host, when they sign in. Please write to us at support@visitly.io if you need help configuring either of these. ### 15. Employee & Visitor Tracking with Visitly **Rating:** 4.0/5.0 stars **Reviewed by:** Kyler S. | Warehouse Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** Fact that it tracks employees & visitors easily. User friendly and easy to use. We use this app solely for emergency situations where we need to take attendance and knowing his is in or out of the building is extremely important. If I were to rate the app as of right now it would be a 7/10 and mainly because of the lack of response when it came down to investigating why we ran into so many issues with the attendance. **What do you dislike about Visitly?** Ran into issues when running a fire evacuation drill, we followed up by reaching out to Visitly support and it felt like a long process, and nothing was really shared as to why we had so many issues with running through the attendance on the app. We pay quite a bit for this app and for the app to basically fail in the event of an emergency was not good to see but also to not receive any information as to why this happened was a bit frustrating. I plan to test this again very soon just to see if the issues we ran into were resolved or if they continue to happen. **What problems is Visitly solving and how is that benefiting you?** See above response. **Official Response from V J:** > Hi Kyler, thank you for sharing your experience. We're glad Visitly has been helping your team track who is in and out of the building, especially for emergency situations like fire drills where accurate attendance is critical. We sincerely apologize for the issues you experienced during the evacuation drill and for the lack of clear communication from our support team during that process. That is not the standard we hold ourselves to. We would like to investigate what happened and make sure it does not occur again. Please write to us at support@visitly.io and we will prioritize a thorough review of the incident with you. ### 16. Effective Platform for Compliance, Documentation, and Operational Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Davidson S. | Director of Quality and Compliance, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** Visibly is very easy to use and implement across teams. The platform makes it simple to organize documentation, track compliance activities, and maintain visibility of operational data in one place. From a quality and regulatory perspective, having centralized records and clear workflows improves accountability and makes it easier to prepare for audits. The interface is intuitive, which helps teams adopt it quickly without extensive training. **What do you dislike about Visitly?** While Visibly is useful, some features could be more customizable. Certain workflows and reporting functions feel limited when trying to tailor them to specific operational or compliance needs. In addition, deeper integrations with other systems would improve efficiency and reduce the need for manual data handling. Expanding reporting flexibility and automation options would make the platform even more powerful. **What problems is Visitly solving and how is that benefiting you?** Visibly helps solve the challenge of managing compliance documentation, operational records, and team visibility in a single system. Before using the platform, tracking documentation, approvals, and compliance activities could be fragmented across multiple tools. Visibly centralizes this information, which improves organization, reduces the risk of missing critical records, and makes it easier to demonstrate compliance during audits. It also improves communication between departments by providing clear visibility into processes and responsibilities. **Official Response from V J:** > Hi Davidson, thank you for your review! We're glad Visitly is helping your team stay organized and prepared for audits. Regarding integrations, Visitly supports 50+ integrations and open APIs, which can significantly reduce manual data handling and connect with the systems your team already uses. Please write to us at support@visitly.io and we'd be happy to explore the right integrations for your workflow. ### 17. Built-In Face Recognition Makes Visitor Check-In Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Paul B. | IT Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 03, 2026 **What do you like best about Visitly?** I like that after a visitors first visit they can simply check in using the built in face recognition. **What do you dislike about Visitly?** SMS updates used to be sold in as a package (200 SMS), but now it is a flat fee. We do not have a large number of visitors so it make it more expensive as a flat yearly rate. **What problems is Visitly solving and how is that benefiting you?** It is letting us know when we have visitors and keeps track of visitors in the office. **Official Response from V J:** > Hi Paul, thank you for your review! We're really glad the facial recognition feature has been making the returning visitor experience seamless and effortless for your team. It's one of our favourite features and it's great to hear it's working well for you. If there is ever anything we can help with, please write to us at support@visitly.io. ### 18. Handy “All Visitors” Tab for Finding Guests by Date, but Too Much Side Scrolling **Rating:** 3.5/5.0 stars **Reviewed by:** Francesca I. | Administrative Assistant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 03, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Visitly?** I like the “All Visitors” tab. Sometimes guests come in and we have to remember when they visited, so it’s really easy to go back later and find them by date. **What do you dislike about Visitly?** I have to scroll side to side to see the full visitor log information. **What problems is Visitly solving and how is that benefiting you?** It helps solve communication issues between our team and customers. It alerts them when their visitors arrive. **Official Response from V J:** > Hi Francesca, thank you for your review! We're glad the All Visitors tab has been helpful for finding guests by date and keeping communication between your team and customers smooth. With our new UI, you no longer need to scroll across the page. Simply switch to the new version to access everything more easily. If you need any help, feel free to contact our support team at support@visitly.io. ### 19. Promising Features with Stability Concerns **Rating:** 3.0/5.0 stars **Reviewed by:** M. Walna R. | Infection Prevention and Control Coordinator, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about Visitly?** I use Visitly for the visitor signing process, which is mandatory. Visitly helps solve the problem of paper tracking and the lack of contact information. It's great that Visitly includes contact information while respecting privacy, something our visitors used to avoid sharing. I really like that I don't have to contact visitors to see if they've provided contact information—it's just already there. The facial recognition feature is really useful, especially for elderly visitors who aren't familiar with maneuvering an iPad; it simplifies things so much since they don't have to retype their information. This feature has been very successful at our facility. The initial setup of Visitly was easy with the right resources and support, allowing a smooth transition. **What do you dislike about Visitly?** It freezes once in a while. For example, right this minute, I was just downstairs trying to figure it out how to force restart it and not having it frozen anymore. And this has been an ongoing issue, and I have issued tickets regarding that. I was directed to update the application with the new update, which was done, yet it is still freezing. Because of that, we have to go back to the paper signing process with the visitors, which is really not in compliance. This creates a gap where if the Ministry of Long Term Care comes, we may be in trouble because of that. The iPad is freezing all the time. Because it's freezing, we have to go back to the old process, which is not in compliance. It's not easy to force restart the machine, the iPad. IT always has to be involved and try to do something on their end that takes time. We have to issue tickets. So because of that, I would be skeptical a little bit to recommend it to someone else. **What problems is Visitly solving and how is that benefiting you?** Visitly solves paper tracking issues and ensures easy contact tracing, essential for infection control. It includes contact information while addressing privacy concerns. The facial recognition feature helps elderly visitors, minimizing the need to retype information. **Official Response from V J:** > Hi M. Walna, thank you for your detailed review! We're glad that facial recognition has been making a real difference for your elderly visitors and that Visitly has been helping with contact tracing and infection control compliance. We sincerely apologize for the iPad freezing issues you've been experiencing. This is not the experience we want for you and we take it very seriously. Our team will reach to you shortly with the right steps to fix this issue. Thank you for your patience and we look forward to making this right for you. ### 20. Easy Setup and Smooth Custom Group Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Jim M. | Director of Public Safety, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Visitly?** What I liked most was how easy it was to get set up, especially the hardware and the build-out for our custom groups and notifications. **What do you dislike about Visitly?** What I dislike most are the backend reports. I wish they were customizable. **What problems is Visitly solving and how is that benefiting you?** Visitly solved the problem of keeping accurate, reliable information about who is on campus at any given time. **Official Response from V J:** > Hi Jim, thank you for your review! We're glad the setup was smooth and that custom group notifications have been working well for your team. Regarding report customization, we appreciate the feedback and have noted it for our product team. Please write to us at support@visitly.io and we'll share what reporting options are currently available for your account. ### 21. Visitly Is Simple and Easy to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Barry T. | IT Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Visitly?** The Visitly application is easy and fast to comprehend on both the front end and back end. The layout for the visitor log is direct and simple. Love having the ability to export data with a couple clicks of a page. **What do you dislike about Visitly?** Appearance variations. No dark mode to switch to. **What problems is Visitly solving and how is that benefiting you?** Physical Security logging for my company **Official Response from V J:** > Hi Barry, thank you for your review! We're glad Visitly has been easy to use on both the front end and back end and that the visitor log export has been helpful. Regarding dark mode, we appreciate the feedback and have noted it for our product team. Please write to us at support@visitly.io if there is anything else we can help with. ### 22. Streamlines Check-Ins but Needs Faster Sign-In Process **Rating:** 4.0/5.0 stars **Reviewed by:** Tonya E. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 30, 2026 **What do you like best about Visitly?** I love that Visitly sends an email alert if someone is here to visit or meet with me. Participants can click my name, and it automatically sends me an email, which makes it easier since I'm usually working at my desk. This feature keeps the admin from having to get up and find me or call me. **What do you dislike about Visitly?** I think it takes too long to sign in. I wish there was a way that returning visitors could select their name and be signed in. Instead you still have to put in a bunch of information. So I wish it was just like you clicked your name, and it already had everything. You chose why you're there, and that will be it. I wish the sign in process was a little bit easier for returning visitors. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for visitor and staff sign-in to track who is in the building for safety. It emails me automatically when someone is here to see me, which saves time and keeps workflows smooth without needing admin intervention. **Official Response from V J:** > Hi Tonya, thank you for your review! We're glad Visitly has been keeping you notified when visitors arrive and saving you from having to leave your desk. Regarding a faster sign-in experience for returning visitors, enabling facial recognition allows returning visitors to be recognized automatically without having to re-enter their information. You can also enable Visitly Pass, which makes the return check-in even quicker. We also want you to know that our team is actively working on making the returning visitor experience even better. Please write to us at support@visitly.io and we'll help you get set up. ### 23. Visitly’s Email Alerts Keep Me Informed About On-Site Visitors **Rating:** 4.0/5.0 stars **Reviewed by:** Pete R. | Locksmith, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 28, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Visitly?** It sends me emails to let me know who is on site and what keys and passes they have. **What do you dislike about Visitly?** There is nothing I dislike about Visitly. **What problems is Visitly solving and how is that benefiting you?** The main problem Visitly solves for us is having staff forget to log keys and passes and who signed them out. **Official Response from V J:** > Hi Pete, thank you for your review! We're glad Visitly has been solving the problem of staff forgetting to log keys and passes, and keeping your team informed about who is on site. If there is ever anything we can help with, please write to us at support@visitly.io. ### 24. Quick and Simple Visitor Alerts with Minor Delays **Rating:** 4.0/5.0 stars **Reviewed by:** David P. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 30, 2026 **What do you like best about Visitly?** I like that Visitly is very quick and simple to use when it works well. It's not overloaded with options or unnecessary features, which makes it easy to get quick notifications. The integration with Microsoft Outlook is seamless, allowing me to be promptly notified when my clients are present in the lobby. **What do you dislike about Visitly?** Occasionally, Visitly did not inform me at all when my clients were in the lobby. There were instances, maybe three or four times over the last year and a half, where there was a delay, and notifications arrived over twenty-four hours later. I'm not sure if that's due to Visitly's issues or other factors like AWS servers or Outlook, causing a delay. It does get inconvenient when relying on this software. **What problems is Visitly solving and how is that benefiting you?** I use Visitly to quickly notify me via email when clients arrive in the lobby, usually within thirty seconds of signing in. **Official Response from V J:** > Hi David, thank you for your review! We're glad Visitly has been helping you stay on top of client arrivals quickly and that the Microsoft Outlook integration has been working well. Regarding the occasional notification delays, please make sure the Visitly app is updated to the latest version as this usually resolves such issues. You can also set up SMS or Slack notifications as additional channels to make sure you never miss an alert. Please write to us at support@visitly.io with details on the delays and we'll investigate further. ### 25. Highly Effective Visitor Management, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** mau l. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 27, 2026 **What do you like best about Visitly?** I love that Visitly lets me know when a visitor is here by taking a picture and sending it to me via text and email. It's very nice because sometimes you forget what's on your calendar, so getting a quick reminder that someone has arrived for an appointment is great. It helps keep track of visitors entering the facility, ensuring a documented process. It's also very useful in emergencies because it provides a full list of everyone in the building. I find it very straightforward and simple to use, and I've loved it so far. Overall, it's a great product. **What do you dislike about Visitly?** Not applicable **What problems is Visitly solving and how is that benefiting you?** I use Visitly to sign in visitors and instantly receive a text or email notification. It helps keep track of building occupants, offers an emergency list, and ensures visitors watch safety videos. The documented process makes vendor visits simple and well-organized. **Official Response from V J:** > Hi Mau, thank you for such a wonderful review! We're glad Visitly has been keeping you informed when visitors arrive and helping your team stay organized for emergencies and vendor visits. It means a lot to hear that the overall experience has been great. If there is ever anything we can help with, please write to us at support@visitly.io. ### 26. Excellent Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 26, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Visitly?** Setup was super simple and we like the fact that the system expands for additional sites. We also are using the included AD sync, with which we received excellent support to perfect. The service is reliable and user friendly. **What do you dislike about Visitly?** The cost of the custom nametag labels is higher than we anticipated. The AD sync does not allow for some custom characters in our phone number field. **What problems is Visitly solving and how is that benefiting you?** Printing automatic nametags and managing contact with our employees. **Official Response from V J:** > Thank you for your review! We're glad the setup has been smooth, the AD sync has been working well, and that our support team has been helpful. Please write to us at support@visitly.io and we'll look into what options are available for your setup. ### 27. Intuitive Interface and Personalized QR Codes That Speed Up Visitor Check-In **Rating:** 5.0/5.0 stars **Reviewed by:** VICTOR F. | IT Technical Support, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** The interface is great very intuitive, and now with the recent upgrade is easier to find all the options available. The availability of a personalized QR Code speed up our visitors check in at our company, we have been 2+ years users and only positive recommendations about the product. Also tech support on the few times that've needed has been very responsive. **What do you dislike about Visitly?** I have none, we are really happy with the software we use it everyday **What problems is Visitly solving and how is that benefiting you?** Visitly helps our company to speed up the process of checking in our visitors into our company, also we have the capacity to check who is in the company and at what time the person checked in. **Official Response from V J:** > Hi Victor, thank you so much for this wonderful review and for being a Visitly customer for over 2 years! We're really glad the interface, personalized QR codes, and our support team have all been working well for you. It means a lot to hear that you'd recommend us. ### 28. Streamlined Sign-In with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Dilip kumar R. | Mid-Market (51-1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I love the easy sign-in experience with Visitly where users can check-in through an iPad using customizable flows, QR codes, or facial recognition. This makes the process faster and secure. The strong security features, like ID scanning and document signing, ensure that only authorized individuals enter our premises. Additionally, Visitly is a great value and user-friendly, offering excellent features at a competent price. The initial setup was easy and not too complicated, which was great for our team. **What do you dislike about Visitly?** Some users reported occasional freezing of the desk kiosk, especially during high traffic periods. The time zone differences can sometimes slow down customer support responses for users outside the US. The customization report options, like modifying batch layouts or rearranging screen elements, could be more flexible. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for a smooth sign-in experience, with features like preregistration, batch printing, and strong security. It offers excellent value with security features such as ID scanning and facial recognition, ensuring only authorized individuals enter, making it user-friendly and robust for any organization size. **Official Response from V J:** > Hi Dilip, thank you for the detailed review! We're glad the check-in flows, QR codes, facial recognition, and security features are delivering value for your team. Regarding the kiosk freezing during busy periods, keeping the iPad and the Visitly Kiosk app updated to the latest version typically resolves this. On badge printing, we support advanced badge configuration on our Enterprise plan which offers more flexibility around layouts. Our team will be reaching out to you shortly to address the kiosk freezing and discuss advanced badge configuration options available on our Enterprise plan. ### 29. Efficient Visitor Management, Needs Better Printing Support **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda V. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I love that Visitly is one data point and one interface, which makes it easy for us to track everything for ISO purposes. It ensures we know who comes in and out and makes sure that all our documents that need to be signed by contractors are signed. I appreciate that when we go into Visitly, we have all the information we need. **What do you dislike about Visitly?** Sometimes on the iPad kiosk system, Visitly needs to be reset, which is kind of a pain. The printer that was recommended requires specific labels, which is also a pain. Sometimes it doesn't print out the label for someone. The preregistration process could be easier. I'd love to be able to print out preregistered people's labels through the printer at the kiosk instead of through another printer. The biggest problem during setup was with the printer and trying to get the badges printed. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for visitor management, allowing us to track everyone entering and leaving the building. It ensures ISO compliance by tracking visits and making sure all necessary documents are signed. I love that it provides one data point and interface for all the information we need. **Official Response from V J:** > Hi Amanda, thank you for the detailed feedback! We're glad Visitly is supporting your ISO compliance and contractor documentation workflows. Regarding the kiosk resets, updating the iPad and the Visitly Kiosk app to the latest version usually resolves this. For printing preregistered visitor badges directly from the kiosk, the brother printer would need to be connected to the same system. Our team will be reaching out to you shortly to help with the kiosk resets, printer setup, and preregistration printing flow. ### 30. Easy to Use, Highly Customizable, and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Denise S. | Business Operations & Procurement Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about Visitly?** Ease of use and customizability. Love the support! **What do you dislike about Visitly?** How the printer faces the floor and prints a label on the floor with no catcher **What problems is Visitly solving and how is that benefiting you?** Saving a lot of time with old sign-in/out books and badges **Official Response from V J:** > Hi Denise, thank you for your review! We're glad Visitly has been easy to use, customizable, and that our support team has been helpful. It's great to hear it's been saving you time compared to manual sign-in books and badges. Please write to us at support@visitly.io if you need any assistance. ### 31. Very Simple, User-Friendly, and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Brian H. | Production Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Visitly?** Very simple to use and navigate through. **What do you dislike about Visitly?** Nothing really to dislike, as previously stated, very user friendly **What problems is Visitly solving and how is that benefiting you?** Inventory of who is on site at any given time. **Official Response from V J:** > Hi Brian, thank you for your review! We're glad Visitly has been simple and easy to navigate and is helping you keep an accurate inventory of who is on site at any given time. If there is ever anything we can help with, please write to us at support@visitly.io. ### 32. Instant Emergency Alerts to All Employees at Once **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey B. | Site manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about Visitly?** I like that I can send emergency alerts to all employees at once, without having to go out and find them individually to let them know. **What do you dislike about Visitly?** I wish it would let me see how many apprentices, journeymen, and foremen each company has, without me having to count them myself. **What problems is Visitly solving and how is that benefiting you?** It allows me to see who is on site, when they arrive, and when they leave. **Official Response from V J:** > Hi Bailey, thank you for your review! We're glad Visitly has been helping you see who is on site and track arrivals and departures in real time. Being able to see a breakdown of apprentices, journeymen, and foremen by company is a great suggestion and we have taken it as a product enhancement. In the meantime, you may be able to get this information through visitor type reporting. Please write to us at support@visitly.io and we'll help you explore what's currently available. ### 33. Effortless Visitor Tracking with Minimal IT Hassle **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas C. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** I use Visitly for cGMP facility sign-ins, and I find that it makes tracking visitors seamless and trouble-free. I like that it's pretty much 'set it and forget it' from an IT perspective. If we're paying for a service, I expect it to be a service and not an overhead that I have to deal with. Also, the initial setup was super easy. **What do you dislike about Visitly?** Occasionally it signs out. Restarting the apps signs you back in, but if you try to reenter the facility code you have to actually re-sign in. Sessions last for months so I understand the difficulty, but it's frustrating that a receptionist may mess up the system. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for cGMP facility sign-ins. It makes tracking visitors seamless and trouble-free, operating pretty much as a set-it-and-forget-it service with minimal IT involvement. **Official Response from V J:** > Hi Thomas, thank you for your review! We're glad Visitly has been a reliable, low-maintenance solution for your facility sign-ins. Regarding the occasional sign-out, this is usually resolved by making sure both the iPad and the Visitly Kiosk app are updated to the latest version. If the issue is related to the PIN, you can reset it by following the steps here: https://help.visitly.io/support/solutions/articles/151000180955-how-to-reset-your-visitly-pin. If the issue persists, please write to us at support@visitly.io and we'll investigate further. ### 34. Exceptionally User-Friendly Visitor Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 27, 2026 **What do you like best about Visitly?** I like how Visitly is very easy to use and user-friendly. It's great that it lists names, so I can just type in part of a person's name and it shows up, making it really easy to find who I'm looking for. I appreciate that it's simple to sign in and find the person you're visiting, especially on a tablet. It's nice to have the names readily available, allowing me to just click on the name of the person I'm visiting. **What do you dislike about Visitly?** I don’t dislike it. It’s very good. **What problems is Visitly solving and how is that benefiting you?** Visitly makes it easy to find and sign in to see the person you're visiting. It's user-friendly with names listed on a tablet, allowing quick access by clicking or typing part of a name. It also keeps track of visitors efficiently. **Official Response from V J:** > Thank you for your wonderful review! We're glad Visitly has been making it easy to find and sign in to see the person you're visiting. It's great to hear that the name search and tablet experience have been working so smoothly for you. If there is ever anything we can help with, please write to us at support@visitly.io. ### 35. Versatile, Compliant Visitor Management with Best-in-Class Support **Rating:** 5.0/5.0 stars **Reviewed by:** Brent K. | Director of Security Operations, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 13, 2026 **What do you like best about Visitly?** Extremely versatile platform that allows our team to automate processes, simplify visitor management and meet compliance requirements. Additionally the Visitly team is extremely responsive and innovative. This is the best onboarding and support that I have experienced with a visitor management vendor and we value their ongoing partnership. **What do you dislike about Visitly?** I have never seen a downside ...fantastic team and product. **What problems is Visitly solving and how is that benefiting you?** The open API is key....we use the data to track and automate our processes ....this has saved us thousands of hours of time and enhanced our overall access control security **Official Response from V J:** > Hi Brent, thank you so much for this wonderful review! It truly means a lot to hear that Visitly has been helping your team automate processes, meet compliance requirements, and strengthen your access control security. We're also really glad the open API has been valuable for your workflows. Hearing that it has saved your team thousands of hours is exactly the kind of impact we strive for. We value the partnership just as much and look forward to continuing to support your team. If there is ever anything we can help with, please don't hesitate to write to us at support@visitly.io. ### 36. A Front-Desk Replacement That Keeps Visitor Check-Ins Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 10, 2026 **What do you like best about Visitly?** we can place it in eye shot of incoming guests. we are able to customize it to our company branding. we removed our front desk so this has replaced it and it is helpful for delivery's especially during lunch when staff order in. it keeps visitors out of personal work spaced and keep them in our greeting area. **What do you dislike about Visitly?** It’s slightly limited in its functions, and adding employee contacts is time-consuming because it doesn’t access most of our files that would allow a mass export of data. Sometimes there’s a delay, or we don’t receive meeting or delivery messages on our phones. **What problems is Visitly solving and how is that benefiting you?** We removed our front desk, so it now acts as a go-between for visitors when they enter our space, connecting them with the right person. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been able to replace your front desk and keep visitor check-ins organized for your team. Regarding adding employee contacts, we support integrations with staff directories like Azure EntraID, Okta, and more, which can eliminate the need to add contacts manually. We also support bulk import of employees directly from the Users screen. You can follow the steps here: https://help.visitly.io/support/solutions/articles/151000180527-import-users-hosts-in-bulk Please write to us at support@visitly.io and we can check which options are available on your account and help you get set up. ### 37. Streamlined Crew Sign-Ins, But Lacks the Personal Touch of Paper **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Visitly?** It streamlines the signing in process on an active jobsite of 50 plus crew members **What do you dislike about Visitly?** I don't have the ability to match names to faces and it loses the personal aspect of old school sign in on paper **What problems is Visitly solving and how is that benefiting you?** Time wasted on everyone getting in line and physically signing in everyday **Official Response from V J:** > Thank you for your review! We're glad Visitly has been streamlining the sign-in process for your crew on an active jobsite. Write to us at support@visitly.io if you have any questions or concerns. ### 38. Reliable Emergency Stand-Down Support with Visitly **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey B. | Site Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Visitly?** I like that I can rely on Visitly to stand my guys down in a timely manner in case of an emergency **What do you dislike about Visitly?** I don’t like that it signs everyone out without letting you know. **What problems is Visitly solving and how is that benefiting you?** You might consider adding a count for each company, broken down by journeyman and apprentice. **Official Response from V J:** > Hi Bailey, thanks for the review! Glad to hear Visitly has been reliable for standing your team down quickly in an emergency. On being signed out without a notification, you can set this up so a notification fires whenever visitors sign out, alerting you or the relevant team members. Just head to the Notifications tab to configure it. If you'd like a hand getting it set up, write to us at support@visitly.io and we'll walk you through it. ### 39. Easy to Understand and Implement **Rating:** 4.5/5.0 stars **Reviewed by:** Zoe S. | People & Admin Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** I like the use of the platform. Very easy to understand and implement. **What do you dislike about Visitly?** I'd say that the only downside is that I wish there was a function to like "save" people so not sure if that's on us or Visitly but if it could "save" people or profiles so they didn't have to like refill all information out that would be helpful! **What problems is Visitly solving and how is that benefiting you?** Security in a food manufacturing facility so we can be accountable to who we have in the building as part of our food safety program. **Official Response from V J:** > Hi Zoe, thank you for your feedback! We're glad Visitly has been easy to use for your food safety program. Regarding saving visitor profiles, Visitly already supports this. Returning visitors can select "I am a returning visitor" and have their details auto-filled using email lookup. You can also enable Visitly Pass for a faster contactless return experience: https://help.visitly.io/support/solutions/articles/151000180673-visitly-pass or set up facial recognition: https://help.visitly.io/support/solutions/articles/151000180540-managing-locations-settings Please reach out at support@visitly.io and we'll help you enable the right option. ### 40. Simple, cost effective, and easy-to-use visitor management system **Rating:** 5.0/5.0 stars **Reviewed by:** Luke O. | President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 12, 2026 **What do you like best about Visitly?** Visitly was easy to set up and accomplished everything we were looking to do. It provides an easy way to capture visitor information for internal purposes as well as required compliance with certifications. I also like how a text or an email is sent to the individual that has a visitor. This eliminates our need to have a receptionist or someone monitoring the door. **What do you dislike about Visitly?** I have no complaints about Visitly at this time. **What problems is Visitly solving and how is that benefiting you?** -Capturing visitor information for compliance with certifications -Eliminating need for a receptionist **Official Response from V J:** > Hi Luke, thank you for your review! We're glad Visitly has been easy to set up and is helping you meet compliance requirements while eliminating the need for a receptionist. It's great to hear that the host notification feature has been working well for your team. If there is ever anything we can do to improve your experience, please don't hesitate to write to us at support@visitly.io. ### 41. Printer Compatibility and Disconnects Make Badge Printing a Struggle **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 03, 2026 **What do you like best about Visitly?** The visitor log is easy to access online **What do you dislike about Visitly?** It is extremely difficult to find printers that work with the platform. The printers they do support often disconnect from the app, forcing you to manually print badges for visitors. **What problems is Visitly solving and how is that benefiting you?** Visitly helps our business check people in and out of the building. **Official Response from V J:** > Thank you for your review! We're glad the visitor log has been easy to access online. We're sorry to hear about the printer compatibility and disconnection issues. We understand how inconvenient it is when you have to print badges manually. Visitly supports Brother printers over both Bluetooth and Wi-Fi connections. Please reach out to us at support@visitly.io with your printer model, roll type and connection method, and we'll be happy to help you. ### 42. Official Feel and Solid Visitor Tracking, but QR Code Sign-In Confuses Some **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 06, 2026 **What do you like best about Visitly?** Makes the place feel official. keep track of visitors well. **What do you dislike about Visitly?** The sign in process is confusing to many visitors, especially the part with QR code and some other requirements that need to use a smart phone. **What problems is Visitly solving and how is that benefiting you?** Keep record of the faces that came through the door. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been giving your space a more professional feel and helping you keep track of visitors. Please write to us at support@visitly.io, and we’ll be happy to help you with the QR code functionality or using a smartphone to check in. ### 43. Visitly’s User-Friendly Interface Makes Visitor Management Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2026 **What do you like best about Visitly?** Visitly has a very user friendly interface. **What do you dislike about Visitly?** We have multiple locations so I wish there was a way to apply settings to all locations at once. **What problems is Visitly solving and how is that benefiting you?** Visitly is great with managing our multiple locations in one platform. **Official Response from V J:** > Thanks for the review! Glad to hear Visitly is making visitor management easy across your locations. On applying settings to all locations at once — when you create a new location, you can copy settings from any existing location, which saves a lot of setup time. We've also passed your feedback on applying settings to all locations simultaneously along to our product team. For anything you need with your multi-location setup, reach out to us at support@visitly.io and we'll be happy to help. ### 44. Easy-to-Use Platform with Customizable Badges and Logo Printing **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis C. | IT Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** The platform is very easy to use. We are able to customize the badges that we are able to print with our company logo. Set up was very easy and the app that is used on the iPad was user friendly for our guest. **What do you dislike about Visitly?** Would like to be able to change the size of the photos on the badge and the company logo size would be nice. **What problems is Visitly solving and how is that benefiting you?** Visitly lets us check in guest to our main office without having staff monitor the front desk. Guest are able to check in and have a printed badge they are able to wear. It will notify the employee that is expecting the guest. **Official Response from V J:** > Hi Curtis, thank you for your review! We're glad the platform has been easy to use and that badge printing with your company logo has been working well for your team. Regarding resizing photos and logos on the badge, this is supported with our advanced badge printing option. If you are on the basic badge printing plan, resizing is not available, but upgrading would give you that flexibility. Please write to us at support@visitly.io and we'll help you explore the right option for your setup. ### 45. Easy Visitor Check-In with Great Notifications and Safety Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 28, 2026 **What do you like best about Visitly?** It's easy to use for our visitors, and the notifications that go to the person that the visitor is here to see are great. Also, from an admin perspective, I am able to see who all is in the building and that's key for safety reasons. **What do you dislike about Visitly?** I honestly can't think of anything...perhaps some additional auto-reporting or notification of all visitors to the admin? **What problems is Visitly solving and how is that benefiting you?** It's solving guest check-in and broader awareness of those visitors, we have deployed this at other locations at this point. **Official Response from V J:** > Thank you for your review! We're glad Visitly has been making check-ins easy and keeping hosts notified when visitors arrive, especially for safety visibility across your locations. Regarding admin-wide notifications, Visitly does support notifications that can be configured to alert you whenever a visitor signs in. You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180685-notifications On auto-reporting, our team is actively working on it and we appreciate you sharing that feedback. Please write to us at support@visitly.io if you need any help in the meantime. ### 46. Easy to Configure and Deploy in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 03, 2026 **What do you like best about Visitly?** Easy to configure and deploy. It was completely setup in a few minutes without assistance from support. **What do you dislike about Visitly?** Would like other color printer options for printing visitor badges. **What problems is Visitly solving and how is that benefiting you?** tracking visitors and printing badges for them **Official Response from V J:** > Thank you for your review! We're glad Visitly was easy to configure and deploy without needing any support assistance. Visitly supports color badge printing through our Advanced Badge Designer with compatible printers. Please reach out to us at support@visitly.io, and we'll be happy to help you assist you. ### 47. Easy Visitor Management with Room for Streamlining **Rating:** 4.0/5.0 stars **Reviewed by:** Meghan J. | Vice President of Business Development, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 24, 2026 **What do you like best about Visitly?** I like that Visitly is easy to use and aligns well with our tech company's high-tech brand. It provides a nice, easy service right when visitors walk through the door, making it feel professional when they come in. **What do you dislike about Visitly?** There's a couple redundant features. Maybe just one. If somebody signs in the first time, they have to take a picture, and then they have to take another picture again after that. Would be nice if there was just a single picture that they had to take. **What problems is Visitly solving and how is that benefiting you?** Visitly solves security problems by letting us know who is visiting our office. **Official Response from V J:** > Hi Meghan, thank you for your review! We're glad Visitly has been easy to use and gives your office a professional first impression for visitors. Regarding the two photo captures during sign-in, this can be streamlined by enabling facial recognition and disabling the photo capture option in your visitor type settings. Please write to us at support@visitly.io and we'll help you get it configured. ### 48. Efficient Guest Tracking with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sierra B. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 09, 2026 **What do you like best about Visitly?** Visitly's customer service is very responsive, which is really helpful. I also appreciate the ease of use and user-friendly interface, making it simple for us to operate. The initial setup was quick and easy, which was a big plus for our team. **What do you dislike about Visitly?** Our guests that frequently come in don't love having to take their picture every time and retype the same info. **What problems is Visitly solving and how is that benefiting you?** I use Visitly for guest login and tracking. It notifies us when guests arrive, enhances safety by knowing who is in the building, and allows historical visitor tracking. **Official Response from V J:** > Hi Sierra, thank you for your review! We're glad Visitly has been helpful for guest tracking and safety, and that our support team and the setup experience have been positive for your team. Regarding frequent guests having to retake their photo and re-enter their information, this can be resolved by enabling facial recognition and Visitly Pass, which allow returning visitors to be recognized automatically without having to go through the full sign-in flow again. Please write to us at support@visitly.io and we'll help you get it configured. ### 49. Great Notifications and Badge Printing, but Some Gaps Remain **Rating:** 3.5/5.0 stars **Reviewed by:** Isaac C. | System Administrator, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 11, 2026 **What do you like best about Visitly?** I like the notification options, as well as the badge printing options. **What do you dislike about Visitly?** I don’t like that the Entra ID integration is only available in the Enterprise plan. You can use a tool to sync with Active Directory, but the process isn’t very straightforward. **What problems is Visitly solving and how is that benefiting you?** We don’t allow public access to our offices, so this helps visitors connect with the person they need inside. They can register, print a badge, and notify the internal contact via email in just a few steps. It’s also useful for audit purposes, depending on your site’s security requirements. **Official Response from V J:** > Hi Isaac, thank you for your review! We're glad the notification options and badge printing have been working well for your team. Regarding the EntraID integration and Active Directory sync, these are available on the Enterprise plan. If upgrading is not an option right now, you can import users in bulk directly from the Users screen as an alternative. You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180527-import-users-hosts-in-bulk Please write to us at support@visitly.io if you need any assistance. ### 50. Effective Check-In Solution with Some Bypass Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Debbie B. | Retired, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 23, 2026 **What do you like best about Visitly?** I like that Visitly simplifies the check-in process and lets residents know that there are visitors waiting. The tablet at the front deskis very easy to use. Overall, it's a simple but effective system. **What do you dislike about Visitly?** People often bypass the reception desk, which makes the check-in process not work well sometimes. Also, there were technical problems and challenges, especially in training the staff to use the software. **What problems is Visitly solving and how is that benefiting you?** Visitly simplifies the check-in process and lets residents know that there are visitors waiting, making it an effective system. **Official Response from V J:** > Hi Debbie, thank you for your review! We're glad Visitly has been simplifying the check-in process and keeping residents informed when visitors arrive. Regarding people bypassing the reception desk, this is a common challenge and there are configuration options within Visitly that can help enforce the check-in process more effectively. On the technical issues and staff training, we'd be happy to work through both with you. Please write to us at support@visitly.io and we'll set up some time to help your team get comfortable with the platform. - [View Visitly pricing details and edition comparison](https://www.g2.com/products/visitly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+18%3A20%3A36+-0500&secure%5Bsession_id%5D=8e163b80-83f3-4451-9da2-b6db83925035&secure%5Btoken%5D=80df0005a74440d8d766a62a7f00eabe1e166b085b7b99ecfe87b9e9cf91ff51&format=llm_user) ## Visitly Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation - Workflow Management - Document Management - Registration Management - Contact Management - Compliance Management - Parking Management - Badge Management - Email Management - Access Management **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware - Emergency Notification **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support - Generative AI - Employee Directory - Security Gate Access Control - Biometric Recognition - Access Controls/Permissions - ID Scanning - Customizable Forms - SMS Messaging - Pre-Registration - Time Tracking - Reporting & Statistics - Facial Recognition - Multi-Language - Digital Signature - Authentication - Visitor Tracking - Multi-Location - Mobile Access - Watch List - Photo Capture - Wireless Internet Access Control - AI Copilot - User Profiles **Agentic AI - Visitor Management** - Decision Making ## Top Visitly Alternatives - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (427 reviews) - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews)