--- title: Eptura Visitor Reviews meta_title: 'Eptura Visitor Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 183 reviews by the users' company size, role or industry to find out how Eptura Visitor works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 183 scale: '5' date_modified: '2026-08-17' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Eptura Visitor Reviews **Vendor:** Eptura **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 183 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Eptura Visitor Eptura Visitor is a visitor management system that helps organizations automate guest registration, enhance physical security, and maintain compliance with global privacy regulations. It is designed for front desk, facilities, and security teams in enterprise environments, including corporate offices, manufacturing sites, healthcare facilities, and financial institutions. The solution supports the full visitor lifecycle-from pre-registration and screening to check-in, access control, and emergency management. Eptura Visitor integrates with existing building systems and access control platforms to deliver a seamless, secure, and professional experience for guests, while providing organizations with real-time visibility into who is on-site. Eptura Visitor is part of the Eptura worktech platform, which connects people, places, and assets to create smarter, safer, and more efficient workplaces. It is especially valuable for organizations with high visitor volumes, multi-location operations, or strict compliance requirements. - Digital logbook and real-time monitoring: Track and record all visitors from entry to exit across locations. Searchable logs support audits and compliance. - Pre-registration and custom workflows: Screen visitors before arrival, send personalized invitations, and generate QR codes for condition-based access. Tailor check-in flows by visitor type. Autonomous check-in and access control integration: Enable self-service check-in via kiosks or mobile devices. Easily integrate with existing access control systems for secure, touchless entry. - Emergency management tools: Send alerts during evacuations, conduct roll calls across devices, and generate post-incident reports to support safety protocols and compliance. - Data privacy and compliance: Offers regional data hosting, customizable retention policies, and full support for GDPR and other global standards. Hosted on Microsoft Azure, Eptura Visitor ensures enterprise-grade security, reliability, and scalability. The solution helps organizations create a secure working environment, automate visitor management, and reduce operational overhead while improving the guest experience. ## Eptura Visitor Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users commend the **ease of use** of Eptura Visitor, streamlining visitor management effortlessly for everyone involved. (10 reviews) - Users love the **efficient visitor check-in process** of Eptura Visitor, enhancing convenience and professionalism effortlessly. (5 reviews) - Users commend the **efficiency** of Eptura Visitor for its quick and seamless check-in process for visitors. (4 reviews) - Users value the **reliability** of Eptura Visitor, consistently delivering fast and efficient visitor management without issues. (4 reviews) - Users highlight the **simplicity and efficiency** of Eptura Visitor, making visitor management quick and user-friendly. (4 reviews) - Users value the **convenience** of Eptura Visitor, streamlining visitor management with easy QR code access and organized reception. (3 reviews) - Users value the **customization options** of Eptura Visitor, enhancing efficiency and providing a professional guest experience. (3 reviews) - Easy Setup (3 reviews) - Setup Ease (3 reviews) - Users praise the **customer support** of Eptura Visitor, highlighting its responsiveness and helpfulness in resolving issues. (2 reviews) **What users dislike:** - Users note the **high costs** of Eptura Visitor, which can exceed budget expectations and limit feature access. (3 reviews) - Users face **connectivity issues** with Eptura Visitor, including disconnections and unclear syncing status on iPads. (2 reviews) - Users experience **slow loading times** on busy days, which can hinder their overall experience with Eptura Visitor. (2 reviews) - Users report **slow performance** with Eptura Visitor, particularly during peak usage, impacting overall efficiency. (2 reviews) - Users find the **login process clunky** , often struggling with code access instead of a simple username and password. (1 reviews) - Users experience **account management issues** due to the clunky login process and reliance on codes instead of traditional credentials. (1 reviews) - Connection Issues (1 reviews) - Users experience a **difficult learning** curve with Eptura Visitor, needing time to adapt to its interface post-acquisition. (1 reviews) - Inadequate Reporting (1 reviews) - Insufficient Information (1 reviews) ## Eptura Visitor Reviews ### 1. Very good support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 22, 2021 **What do you like best about Eptura Visitor?** When you are connected on the proxy click portal, you can directly contact the support team by chat. **What do you dislike about Eptura Visitor?** It can be many reasons why the badge cannot be print: iPad, proxy click app version, proxy server, printer. It's not easy to maintain **What problems is Eptura Visitor solving and how is that benefiting you?** When a visitor is coming, he registers himself on the Ipad. The badge is automatically print, and the employee is aware of his arrival. You don't really need anymore to have a receptionist. ### 2. Seems very good, just a bit overkill for us. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 16, 2020 **What do you like best about Eptura Visitor?** The fact that we were able to have it work on an iPad on a stand. It seemed rather reliable although we were getting logged out regularly. The weekly emails that reports who signed whom is pretty good too. **What do you dislike about Eptura Visitor?** The price. When the only thing you want from it is sign in visitors, it's a bit on the expensive, although I don't recall finding any alternatives anyway. If you look at what's available out there in terms of SaaS, there are so many thing you can get for the same price that offers infinitely more benefits to a company than Proxyclick. Proxyclick was costing us as much as our project management software, for a small business it's way more impactful. We were able to comply with health and safety requirements without needing any external software **Recommendations to others considering Eptura Visitor:** Make sure you really need a sign in system, we're a small company, we rolled back to pen and paper and it works great as we now have a reception and therefor a simple point of entry. **What problems is Eptura Visitor solving and how is that benefiting you?** We had people or contractors walking around the offices and we didn't know who they were and who got them in. We're dealing with precious gemstones and metals so this was a concern for us. We never had any problems but people tend to be really nice so you could imagine somebody entering and gaining access to any location here by just asking nicely which is not ideal. ### 3. Some tools for integration are missing **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** April 23, 2020 **What do you like best about Eptura Visitor?** interface layout, and simple configuration of printers **What do you dislike about Eptura Visitor?** User management on the panel is confusing and not user-friendly. **Recommendations to others considering Eptura Visitor:** I don't know how to evaluate **What problems is Eptura Visitor solving and how is that benefiting you?** Guest management, I am losing because there is no integration with Google Calendar for room booking. **Official Response from Ryan Koch:** > Hi there, Thank you very much for taking the time to provide this feedback on your experience with Proxyclick! I'm sorry to hear that the interface can be confusing, if you're interested in working with our team on those details please feel free to reach us at support@proxyclick.com when you have a moment. For google calendar, we do have our calendar integration that if you add meeting@proxyclick.com to the invitees, should be able to create a meeting for you in Proxyclick. See more here: https://www.proxyclick.com/en-gb/features/calendar-integration Cheers, Ryan ## Eptura Visitor Discussions - [Will a camera feature be enabled?](https://www.g2.com/discussions/35204-will-a-camera-feature-be-enabled) - 1 comment, 1 upvote - [What is the best way to manage overall number of visitors?](https://www.g2.com/discussions/24800-what-is-the-best-way-to-manage-overall-number-of-visitors) - 1 comment, 1 upvote - [Development of Approval process](https://www.g2.com/discussions/development-of-approval-process) - 1 comment, 1 upvote - [How do I improve printing speed on badge printing?](https://www.g2.com/discussions/15043-how-do-i-improve-printing-speed-on-badge-printing) - 1 comment, 1 upvote - [Is there a contract?](https://www.g2.com/discussions/price-3f4baf72-1675-450d-8492-235c8b493803) - 3 comments, 1 upvote - [View Eptura Visitor pricing details and edition comparison](https://www.g2.com/products/eptura-visitor/reviews?filters%5Bnps_score%5D%5B%5D=3&open_modal_url=%2Fpt%2Fproducts%2Feptura-visitor%2Fwishlists%3Fhost_path%3D%252Fproducts%252Feptura-visitor%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D3%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-09-01+22%3A02%3A10+-0500&secure%5Bsession_id%5D=24d7061d-adf5-4c8f-ba36-8432f8ddf1ee&secure%5Btoken%5D=6b1061d50f7af5f427abdb9a9f51f54cc37a37d7f4d9b340d3f684b8008a0768&format=llm_user) ## Eptura Visitor Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation - Workflow Management - Document Management - Registration Management - Contact Management - Compliance Management - Parking Management - Badge Management - Email Management - Access Management **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware - Emergency Notification **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support - Generative AI - Employee Directory - Security Gate Access Control - Biometric Recognition - Access Controls/Permissions - ID Scanning - Customizable Forms - SMS Messaging - Pre-Registration - Time Tracking - Reporting & Statistics - Facial Recognition - Multi-Language - Digital Signature - Authentication - Visitor Tracking - Multi-Location - Mobile Access - Watch List - Photo Capture - Wireless Internet Access Control - AI Copilot - User Profiles **Agentic AI - Visitor Management** - Decision Making ## Top Eptura Visitor Alternatives - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (427 reviews) - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews)