--- title: Microsoft Relationship Sales Reviews meta_title: 'Microsoft Relationship Sales Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how Microsoft Relationship Sales works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 29 scale: '5' date_modified: '2026-09-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Microsoft Relationship Sales Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the time-saving workflow of Microsoft Relationship Sales, enhancing productivity by streamlining CRM and LinkedIn tasks. (2 mentions)
Users benefit from the automation features of Microsoft Relationship Sales, enhancing productivity by streamlining tasks seamlessly. (1 mentions)
Users value the seamless integration of LinkedIn with Dynamics 365, enhancing efficiency and focus in their workflow. (1 mentions)
Users value the CRM integration in Microsoft Relationship Sales, streamlining workflows and enhancing productivity. (1 mentions)
Users value the data accuracy of Microsoft Relationship Sales as it streamlines CRM tasks and enhances workflow efficiency. (1 mentions)
Users face CRM issues with Microsoft Relationship Sales, impacting efficiency and user satisfaction significantly. (1 mentions)
Users criticize the expensive pricing structure of Microsoft Relationship Sales, limiting access for small businesses and adding confusion. (1 mentions)
Users find the customer filtration inadequate, relying on only basic factors and statistics for classification. (1 mentions)
Users find the time-consumption of understanding MRS's variable pricing and requirements frustrating and inefficient for small businesses. (1 mentions)

Top Pros or Advantages of Microsoft Relationship Sales

Top Cons or Disadvantages of Microsoft Relationship Sales

Adél E.
AE
Adél E.
Sales Manager
Small-Business (50 or fewer emp.)
"Real-Time Alerts Boost Lead Generation"
5/5
What do you like best about Microsoft Relationship Sales?

I like the real-time job change alerts in Microsoft Relationship Sales. They protect existing accounts from churn and help address decaying account relationships and missed expansion opportunities. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

I find the high cost and licensing constraints of Microsoft Relationship Sales challenging. Additionally, there are search and data filtration constraints that could be improved. Review collected by and hosted on G2.com.

Katie L.
KL
Katie L.
account executive
Broadcast Media
Mid-Market (51-1000 emp.)
"Transformative CRM with LinkedIn Integration - from an AE prospective"
4.5/5
What do you like best about Microsoft Relationship Sales?

I love how Microsoft Relationship Sales partners with LinkedIn Sales Navigator, which has over 800 million people in its database and is AI-driven. It's very convenient and efficient, making my prospecting job much faster. The LinkedIn Sales Navigator aspect gives sellers more time for selling rather than prospecting. As a CRM tool, it's great for finding prospects quickly and accurately. I think it's very efficient for a sales role, and it helps me get more time back in my day. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

N/a Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Sales with Unified Workflow"
4.5/5
What do you like best about Microsoft Relationship Sales?

I use Microsoft Relationship Sales to eliminate 'tab fatigue' by viewing LinkedIn profiles, sending InMail, and saving leads directly into Dynamics 365 without leaving my CRM screen. This keeps my data clean and my focus sharp. It creates a unified workflow, allowing me to send LinkedIn InMails, view profiles, and save notes directly within the Dynamics 365 interface, which saves me several hours of administrative clicking per week. The best thing about Microsoft Relationship Sales is that it removes the 'detective work' from sales by connecting social insights and CRM data so seamlessly, allowing me to spend less time researching and more time talking to the right people. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

I dislike that MRS requires a 10-seat minimum, which immediately prices out small businesses. Additionally, the pricing is 'variable' and often requires a direct conversation with a sales rep. Trying to figure out exactly what is included versus what requires an add-on like extra storage or advanced AI agents can be a headache. Review collected by and hosted on G2.com.

Sanjot S.
SS
Sanjot S.
"Reliable Solution with Fast Setup and Time-Saving Features"
4/5
What do you like best about Microsoft Relationship Sales?

I like Microsoft Relationship Sales for its reliability, and I appreciate its speed and time-saving ability. I had a good experience with the initial setup. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

I don't like the customer filtration in Microsoft Relationship Sales. It takes into account only basic factors and statistics for classification. Review collected by and hosted on G2.com.

Verified User in Chemicals
UC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"Very Good Overall—Would Recommend"
3.5/5
What do you like best about Microsoft Relationship Sales?

its very good...would recommend..go for it Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

nothing its overall satisfactory...go for it Review collected by and hosted on G2.com.

VANDANA G.
VG
VANDANA G.
DMR
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It is an integrated solution that combines Dynamics 365 Sales with LinkedIn Sales Navigator."
5/5
What do you like best about Microsoft Relationship Sales?

It helps me find the right people to talk to, and it allows me to use warm introductions instead of cold calls. Helps me build stronger trust with customers. Easy to set up and use. Selling feels easier and more personal. Integration is very smooth if you’re already using Microsoft’s ecosystem Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

expensive compared to other basic CRM tools. Review collected by and hosted on G2.com.

Leonardo M.
LM
Leonardo M.
call center
Small-Business (50 or fewer emp.)
"product evaluation"
5/5
What do you like best about Microsoft Relationship Sales?

ease in communication and management in the team Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

on my computer unfortunately it only works in English Review collected by and hosted on G2.com.

Ayush S.
AS
Ayush S.
Commercial Assistant
Automotive
Small-Business (50 or fewer emp.)
"Microsoft Relationship Sales."
3.5/5
What do you like best about Microsoft Relationship Sales?

its ability to seamlessly integrate LinkedIn Sales Navigator with Dynamics 365 for Sales Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

Some people have had negative experiences with Microsoft Dynamics CRM, including Review collected by and hosted on G2.com.

VS
victor s.
BDM
Mid-Market (51-1000 emp.)
"user friendly product"
5/5
What do you like best about Microsoft Relationship Sales?

easy to connect with my clients to conduct meetings Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

sometimes network of teams gets down but it fix asap Review collected by and hosted on G2.com.

Dr Nadeem M.
DM
Dr Nadeem M.
Business & Sales Head(SAAS and IT and Secondary and Higher Education) Uttar Pradesh
Mid-Market (51-1000 emp.)
"Microsoft Relationship Sales offers our company a valuable asset and due to it our productivity gain"
5/5
What do you like best about Microsoft Relationship Sales?

Because of adoption of Microsoft Relationship Sales our overall productivity increase in terms of company growth and revenue Review collected by and hosted on G2.com.

What do you dislike about Microsoft Relationship Sales?

Nothing to write ✍️ here in review because it offers benefits and not any loss. Review collected by and hosted on G2.com.