The idea of combining list building, domains, inboxes, and outreach tools in one platform sounded convenient. The original sales presentation made the setup process appear straightforward, which is why I decided to purchase the service. Review collected by and hosted on G2.com.

My experience with ListKit's support was terrible and, in my opinion, felt like smoke and mirrors. After paying, I realized that the sender persona/display names associated with the inbox setup were not what I intended. I was not asking to change the domains or mailbox usernames. I was trying to correct the alias/persona or sender display name while the inboxes were still being provisioned.

ListKit has publicly viewable Swagger documentation titled "ListKit API." It includes a GET endpoint for ScaledMail personas and a PUT endpoint for updating a persona. I understood that documented functionality to cover the persona/display-name change I needed. I attempted the update during provisioning, but the API returned an error saying that the order could not be modified because it was already considered active.

When I asked for assistance, employees were dismissive and the explanations were inconsistent. I was told that developers were working on the issue, but I was also given answers suggesting that the API did not exist or could not perform the documented persona update. Support did not resolve the issue while provisioning was still time-sensitive.

I repeatedly asked whether I could receive a full or partial refund or transfer the domains after paying. They refused to provide either resolution. I openly acknowledged to the salesperson that I had made a setup mistake, but instead of helping me correct it, that admission was thrown back in my face as justification for refusing to help.

After I brought these concerns up in the shared Slack group, I was removed from it. The Slack conversation became read-only and displayed a notice saying that our organizations were no longer connected. Losing access to the main support community immediately after raising a concern made an already bad experience worse.

ListKit's public response to my Trustpilot review was defensive and personal. It focused on my use of AI to help communicate the complaint and claimed that other customers had sided with the company rather than addressing the actual issue: the persona-update functionality appeared in the API documentation, the update failed during provisioning, support gave inconsistent answers, and I was refused a refund or domain transfer.

Customers should be able to raise a legitimate concern without being dismissed, publicly criticized, or removed from a support channel. Based on the inconsistent information, the failed persona-change process, the refusal to offer a reasonable resolution, and the way my complaint was handled, I would not recommend ListKit. Review collected by and hosted on G2.com.

Their initial pitch and discovery call was the only positive. Review collected by and hosted on G2.com.

We used this DFY service to generate leads for U.S.-based e-commerce brands using Shopify, WooCommerce, etc.

Our offer is pretty straightforward: we provide a free, high-value Google Ads audit that reviews a company’s account, identifies inefficiencies, and delivers actionable recommendations to improve ROAS. This only makes sense for legitimate e-commerce businesses actively running ads.

The results were extremely disappointing. We sent approximately 45,000 emails and received only one legitimate reply from a company that was not even e-commerce but a B2B company, and outside our target entirely.

The core issue was the data. Leads consistently fell outside our criteria, including: Non-U.S. companies (e.g., Germany), Businesses without functional websites, Irrelevant platforms like Wix, and Outdated or low-quality companies that were not viable prospects.

We raised these concerns multiple times with our account executive, Yasir, but targeting issues were never properly resolved.

If your outreach depends on accurate targeting and qualified leads, this service will not deliver. Review collected by and hosted on G2.com.

We've had a very positive experience with ListKit.

What initially drew us in was the pricing. Compared to many of the alternatives we evaluated, ListKit offered a cost-effective solution that made it easy to get started without a significant investment.

The customer service has also been outstanding. Their team has been responsive, helpful, and easy to work with whenever we've had questions. I also appreciate that they share useful information and updates without flooding my inbox with constant sales emails.

The platform has helped us identify valuable prospects and support our outreach efforts. Like any data provider, not every contact is going to be perfect, but we've been pleased with the quality of the information and the overall value we've received.

Overall, ListKit delivers a strong combination of affordability, useful data, and excellent customer support. We've been happy with our experience and would recommend them to organizations looking to improve their prospecting efforts. Review collected by and hosted on G2.com.

My biggest criticism is that I occasionally can't find a contact or organization I'm looking for. However, I've found that to be true of every prospecting platform I've used, and it hasn't prevented us from generating valuable opportunities through ListKit. Review collected by and hosted on G2.com.

My ListKit campaigns have been extremely reliable. Deliverability has remained consistent, inbox placement and rotation hold up across campaigns, and we haven’t dealt with missing messages or unstable metrics... which has been a big improvement compared to similar tools we have tested.

The interface is intuitive, workflows are logical, and core features are easy to access without digging through menus. Integrations are straightforward to set up and work seamlessly with existing systems, which made implementation quick and frictionless.

At the same time, the platform is feature rich, without feeling bloated. It offers everything needed to run and scale successful cold email campaigns. From list building and deliverability tools to warming infrastructure and campaign management. ListKit does this without overwhelming the user, or requiring constant configuration.

The list building platform is clean and easy to use, with accurate and regularly updated contact data. The "Done-For-You" setup made onboarding simple, and the email warming/sending infrastructure scales well as campaigns grow. This allowed us to run multiple campaigns without constant monitoring or troubleshooting.

From a results standpoint, we have consistently seen 100+ new client engagements per campaign and roughly a 15–25% increase in business. This has all been achieved without callbacks or heavy manual intervention on our part.

Their Customer Support Team is another major plus. They stay engaged, remember relevant context about our account and campaigns, and provide proactive assistance when we need it. This makes the entire experience a real operational difference when compared to similar products on the market. In my opinion, ListKit is truly one of the best products of it's kind available. Review collected by and hosted on G2.com.

So far, there haven’t been any major drawbacks. As with any outreach platform, there’s a learning curve when first getting your campaigns live. It took me a while to get acquainted with their internal systems, but the onboarding process and customer support team assisted us whenever we had any type of question or hiccup along the way. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

ListKit didn't solve anything for us. They were supposed to run great outbound campaigns to land new customers, but their performance was terrible. We used their rotating mailbox with a master mailbox to send 30,000 emails and only got 4 non-negative responses, with just 2 being real. None converted, making it a complete scam of a service. We churned out of them. It doesn't work and it's far from the 3% positive reply rate that's the industry standard. We got 2 out of 30,000 emails, which is orders of magnitude worse. The setup was hard, requiring 3-4 calls all for nothing, plus a $1,500 onboarding fee. Review collected by and hosted on G2.com.

I really like how easy and straightforward everything is with ListKit. The campaigns are set up for me, I can edit scripts directly, and the support is next level—especially the flexibility with billing and live support for things like webhooks. The triple-verified leads and management of multiple domains make it super hands-off and efficient, plus I get a ton of value from the credits and resources provided. Review collected by and hosted on G2.com.

The only thing I wish was different is that there isn't a dedicated app yet for replying to emails on my phone. It would be a lot more convenient to manage replies on the go instead of just through the web interface or with workarounds like webhooks. Review collected by and hosted on G2.com.

Honestly, the only positive was the initial pitch — the concept of automated list building sounded promising. The idea behind the product is solid, but unfortunately the execution and support never lived up to it. Review collected by and hosted on G2.com.

Almost everything about the actual experience. I was bounced between multiple sales and onboarding reps who clearly weren’t communicating with each other, and none of them seemed to fully understand their own software. Simple requests took weeks — I submitted campaign changes nearly 30 days ago, and they were only just updated. I repeatedly asked for certain lists to be excluded and others included, and they consistently did the opposite. Most of my paid time on the platform has been spent waiting for their team to fix mistakes or take action. The overall lack of coordination, product knowledge, and basic competence made the entire process incredibly frustrating. Review collected by and hosted on G2.com.

I really like the level of drill-down filtration that ListKit offers, which helps to narrow down exactly what I'm looking for. The results or the data we generate are mostly accurate and reachable. With its features, I can reach the maximum accuracy level of the data I'm targeting. We also found more features in ListKit compared to the previous service we used. The initial setup was very fast since we completed it during our demo. Review collected by and hosted on G2.com.

I find the customer support needs improvement - it's very difficult to get answers from them. They should reply faster and resolve queries within 24 hours. My last support conversation took 3 days and it wasn't even resolved. Review collected by and hosted on G2.com.

Probably their advertising, it sucked me into spending $97 for no reason! Review collected by and hosted on G2.com.

It's not a complete platform like Apollo unless you send nearly $3,000, so the comparisons to 'being better than Apollo' that they tout are an outright lie.

You sign up, and you can only target by role, country, city... nothing focused, no company size, no intent, no nothing. Then you're forced to essentially take all the contacts they give you and... from what I can see, that's about it. Money down the drain, in my opinion, if you're a small business.

I will cancel my subscription the moment the contacts are downloaded and will then return to Apollo to do anything with them.

All the other features they advertise are clearly premium. You can't even integrate a CRM without paying $1,000s.

I don't leave many reviews, but I feel like people should be warned. Review collected by and hosted on G2.com.

They took a very hands on approach in creating our copy Review collected by and hosted on G2.com.

Account manager didn't seem to care if our campaigns succeeded. Review collected by and hosted on G2.com.