Best Outbound Call Tracking Software - Page 4

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 184

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: ARMOR® (+1.78%) - Among all products in this category, ARMOR® recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 116,500+ Authentic Reviews
  • 184+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Nooks, Orum, Quo, Agentforce Sales (formerly Salesforce Sales Cloud), Aircall, CloudTalk, and Close.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=quo-quo&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=close)

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Average Rating: 4.5/5.0

Total Reviews: 727

How Do G2 Users Rate CTM?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.5/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.4/10 (Category avg: 8.8/10)
  • Information Locater: 9.4/10 (Category avg: 8.7/10)

Who Is the Company Behind CTM?

  • Seller: CTM
  • Company Website:
  • Year Founded: 2009
  • HQ Location: 231 Najoles Rd Suite 500, Millersville, MD 21108
  • LinkedIn® Page: www.linkedin.com
    119 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 65% Small, 30% Medium

What Do G2 Reviewers Say About CTM?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of CTM, which is always quick to assist and resolve issues.
  • Users value the ease of use of CTM, appreciating its intuitive interface and strong support resources.
  • Users value the extensive features and excellent customer support of CTM, enhancing day-to-day operations and training.
  • Users benefit from accurate call tracking with CTM, providing valuable insights to optimize marketing strategies and enhance training.
  • Users highlight the user-friendly interface and effective customer support, enhancing their overall experience with CTM.
Cons
  • Users find the learning curve steep, making it difficult to utilize the full potential of CTM effectively.
  • Users find the complexity overwhelming due to extensive options and advanced features that are difficult to navigate.
  • Users find difficult navigation in CallTrackingMetrics, particularly for new users, complicating their experience while accessing features.
  • Users find the steep learning curve of CTM challenging, making initial setup and integration difficult.
  • Users face challenges due to the missing functionality of preset templates and limited global number availability on CTM.

What Are Recent G2 Reviews of CTM?

What Are G2 Users Discussing About CTM?

SalesExec

SalesExec is a web-based sales engagement and lead management solution that helps salespeople contact and close more leads in less time. Salespeople surpass their quota by getting 40−60% more of their prospects on the phone and into a conversation. SalesExec works with SMB and enterprise clients across multiple B2C verticals and has deep experience implementing sales best practices to improve ROI from your lead follow-up process. Clients typically achieve positive ROI in 30 to 60 days by being the first to reach every prospect; with automated lead prioritization and multi-touch marketing outreach, converting more of your leads has never been easier. Main Features • Intelligent dialing and lead prioritization • Sales scripts & guided selling • Inbound call tracking and IVR • Lead capture and lead source integration • Automated text and email nurture • Real-time scoreboards, call dashboards, performance dashboards Benefits • Dedicated customer success and implementation specialist assigned to your account • Improve speed to contact, reach prospects in seconds • Omnichannel marketing outreach including text, email, and dialing • Configure the solution for multiple sales channels • Enterprise capable with development resources for best-of-breed integrations

Average Rating: 4.6/5.0

Total Reviews: 19

How Do G2 Users Rate SalesExec?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Personalization: 9.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.3/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind SalesExec?

Who Uses This Product?

  • Company Size: 63% Small, 26% Medium

What Are Recent G2 Reviews of SalesExec?

What Are G2 Users Discussing About SalesExec?

InsideSales

Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, and connect to the right buyers. Playbooks goes beyond a traditional sales auto dialer or sequencer. It doesn’t just help your team do more, it helps them do more of the right things. Reps are provided with additional contacts and recommendations of who, when, and how to reach out—making their efforts more effective. Leadership is provided with valuable insight into their remote sales team to see what’s working and what isn’t.

Average Rating: 4.5/5.0

Total Reviews: 613

How Do G2 Users Rate InsideSales?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.8/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind InsideSales?

  • Seller: InsideSales
  • Year Founded: 2012
  • HQ Location: Austin, TX
  • Twitter: @InsideSales_PB
    19,854 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®
  • Phone: (866) 549-0301

Who Uses This Product?

  • Who Uses This: Business Development Representative, Sales Development Representative
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 48% Large, 36% Medium

What Are Recent G2 Reviews of InsideSales?

What Are G2 Users Discussing About InsideSales?

FrontSpin

FrontSpin is a cloud-based sales communication platform designed to enhance the efficiency and effectiveness of inside sales teams. By integrating advanced tools such as power dialing, email automation, and sales cadence management, FrontSpin enables sales professionals to engage with more prospects in less time, thereby accelerating the sales process and increasing deal closures. Its seamless integration with CRM systems ensures real-time data synchronization, providing a unified interface for managing communications and tracking engagement. Key Features and Functionality: - Power Dialer: Automates dialing processes, allowing sales representatives to contact up to three times more prospects with features like prioritized call lists and pre-recorded voicemails. - Parallel Dialer: Utilizes AI to efficiently process large contact lists, filtering out invalid numbers and classifying leads for targeted outreach. - Cadence Playbooks: Offers customizable playbooks that integrate calls, emails, and social touches, streamlining sales workflows. - Sales Email: Enhances engagement through personalized email templates and real-time notifications for opens and clicks. - Social Touches & SMS: Incorporates social media interactions and SMS into sales strategies, providing a multi-channel approach to prospect engagement. - CRM Integration: Seamlessly syncs with CRM systems like Salesforce, ensuring real-time logging and synchronization of sales activities. Primary Value and Solutions Provided: FrontSpin addresses common challenges faced by inside sales teams, such as low connect rates and inefficient workflows. By automating repetitive tasks like dialing and voicemail, and by providing tools for personalized and multi-channel communication, FrontSpin significantly increases the number of live conversations sales representatives can have. This leads to higher engagement rates, more efficient sales processes, and ultimately, increased revenue. Additionally, its real-time analytics and reporting capabilities offer valuable insights into sales performance, enabling teams to make data-driven decisions and continuously optimize their strategies.

Average Rating: 4.3/5.0

Total Reviews: 65

How Do G2 Users Rate FrontSpin?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind FrontSpin?

  • Seller: FrontSpin
  • Year Founded: 2015
  • HQ Location: San Mateo, CA
  • Twitter: @FrontSpinHQ
    228 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 69% Medium, 28% Small

What Do G2 Reviewers Say About FrontSpin?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of FrontSpin, facilitating daily operations and boosting conversation rates effectively.
  • Users highlight the seamless integrations of FrontSpin, enhancing efficiency and supporting detailed reporting capabilities.
  • Users commend the automation capabilities of FrontSpin, enhancing efficiency and enabling detailed reporting for outbound operations.
  • Users value the easy setup of FrontSpin, enabling quick onboarding and usage by new reps.
  • Users commend FrontSpin for its robust reporting capabilities, enhancing call activity and providing detailed insights effortlessly.
Cons
  • Users face integration issues with FrontSpin, needing to manually add leads from Salesforce for KPI accuracy.
  • Users note that limited customization in reporting requires external tools and engineering effort, though improvements are ongoing.
  • Users desire more integration options with FrontSpin to enhance its functionality and connectivity with other tools.
  • Users find limited reporting customization in FrontSpin, wishing for a more self-service approach to enhance their experience.
  • Users find the poor lead generation in FrontSpin necessitates manual lead addition from Salesforce for KPI tracking.

What Are Recent G2 Reviews of FrontSpin?

What Are G2 Users Discussing About FrontSpin?

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

Average Rating: 4.4/5.0

Total Reviews: 264

How Do G2 Users Rate SalesCaptain?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)

Who Is the Company Behind SalesCaptain?

  • Seller: SalesCaptain
  • Year Founded: 2020
  • HQ Location: New York, US
  • Twitter: @SalesCaptainInc
    157 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Business Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 67% Small, 32% Medium

What Do G2 Reviewers Say About SalesCaptain?

AI-generated summary from verified user reviews

Pros
  • Users love the automation features of SalesCaptain, enhancing workflow and ensuring no customer inquiries go unanswered.
  • Users value the clear and consistent communication facilitated by SalesCaptain, enhancing the client experience and professionalism.
  • Users appreciate the ease of use of SalesCaptain, enabling organized communication and efficient management of customer interactions.
  • Users appreciate the immediate response capability of SalesCaptain, effectively managing real-time customer interactions without missing opportunities.
  • Users appreciate the clear and consistent communication SalesCaptain provides, enhancing client interactions and trust.
Cons
  • Users note a steep learning curve in mastering SalesCaptain's features and initial setup, requiring time and adjustment.
  • Users find the onboarding and setup time-consuming, especially for larger teams and new users to the platform.
  • Users find the limited reporting in SalesCaptain cumbersome, wishing for better insights and customization options.
  • Users find the limited customization options in SalesCaptain frustrating, hindering their ability to tailor the tool to their workflow.
  • Users experience a steep learning curve due to the complex setup and advanced configurations required initially.

What Are Recent G2 Reviews of SalesCaptain?

Salesfinity

Salesfinity – The AI Dialer Built for Modern SDR & AE Teams Salesfinity is the AI-powered dialer built for high-performing outbound teams who want more conversations, more meetings, and less grind. Traditional dialers are slow, disconnected, and waste 80% of reps’ time on voicemails, spam numbers, and manual follow-ups. Salesfinity changes that. Our AI Parallel Dialer connects SDRs with 5.2× more prospects by calling multiple validated numbers at once—only transferring live human answers to reps. But speed is just the start. Salesfinity also enriches your contact lists in real time using 6+ data providers to replace bad numbers and recover lost leads. Once a rep speaks with a “good fit, not now” contact, Nurture AI automatically schedules the perfect follow-up, tracks buying signals, and re-engages when timing is right. Remote team? No problem. The Salesfloor feature brings everyone together with live leaderboards, whisper coaching, and call competitions that make dialing exciting again. Meanwhile, AI Call Scoring and 360° Rep Profiles show managers exactly who’s improving and where to coach—no more guessing. Salesfinity integrates natively with HubSpot, Salesforce, Outreach, Salesloft, Amplemarket, and Apollo, auto-logging every call and outcome so your CRM stays clean without manual work. Join fast-growing companies like Coderabbit.ai, Insight Assurance, Qodo AI, and Oligo Security, who doubled their connect rates and slashed calling time by 75%. If your SDRs still spend hours clicking “next call,” it’s time to upgrade. Book a 30-minute demo and see how Salesfinity helps your team 3–5× their live connects—without adding headcount.

Average Rating: 4.8/5.0

Total Reviews: 122

How Do G2 Users Rate Salesfinity?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Personalization: 9.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.8/10 (Category avg: 8.8/10)
  • Information Locater: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesfinity?

  • Seller: Salesfinity
  • Year Founded: 2022
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: BDR, SDR
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 47% Small, 32% Medium

What Do G2 Reviewers Say About Salesfinity?

AI-generated summary from verified user reviews

Pros
  • Users find Salesfinity to be easy to use, with a clean layout and efficient features for their needs.
  • Users highlight the time-saving benefits of Salesfinity, resulting in more calls and bookings in less time.
  • Users love the easy setup of Salesfinity, enabling quick integration and immediate dialing for cold calling success.
  • Users love the efficiency of Salesfinity, achieving more calls while saving time and seamlessly integrating with their tech stack.
  • Users find Salesfinity to be extremely helpful, enjoying its easy setup, multi-call capability, and excellent task management.
Cons
  • Users experience call issues with delays and limitations in the parallel dialing feature affecting overall efficiency.
  • Users feel there are missing features in Salesfinity, particularly with account mapping and call switching functionalities.
  • Users report audio issues with Salesfinity, including inconsistent quality and unpleasant dialing sounds during calls.
  • Users report connection issues that impact call quality and hinder their overall experience with Salesfinity.
  • Users note a short learning curve for advanced features, but find the overall workflow smooth once familiar.

What Are Recent G2 Reviews of Salesfinity?

MonsterConnect

Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences.

Average Rating: 4.7/5.0

Total Reviews: 46

How Do G2 Users Rate MonsterConnect?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind MonsterConnect?

  • Seller: MonsterConnect
  • Year Founded: 2011
  • HQ Location: Indianapolis, IN
  • Twitter: @MonsterConnect
    78 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Hospital & Health Care
  • Company Size: 57% Small, 34% Medium

What Are Recent G2 Reviews of MonsterConnect?

What Are G2 Users Discussing About MonsterConnect?

FlashRev

FlashRev OS is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our AI-powered solutions help businesses unlock 30% more conversions and achieve 25% higher customer retention while significantly reducing operational costs. Core Capabilities & Features - Unified GTM stack: FlashRev integrates multiple sales and outreach tools in one interface — from data enrichment, lead generation, outreach sequencing, to calling and engagement. - AI-driven prospecting & lead generation: It can generate high-quality lead lists using large B2B databases and data enrichment, help segment and prioritize leads, and perform real-time company research and analysis. - Omnichannel outreach: Supports outreach via multiple channels — email, phone (call), SMS / messaging / social — allowing companies to reach prospects in the way that works best. - Automated & high-volume calling: Through an “AI Parallel Dialer,” FlashRev can dial many contacts simultaneously (e.g. up to 10 at once), dramatically increasing outreach volume and improving connection rates. - Automated follow-up & messaging sequences: Once leads are identified, FlashRev can run outreach sequences — sending personalized emails or messages automatically, following up, and managing schedule/appointments. - CRM and CRM-stack integration: FlashRev integrates with existing CRM tools, enabling seamless workflow from lead generation to deal tracking.

Average Rating: 4.6/5.0

Total Reviews: 664

How Do G2 Users Rate FlashRev?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Personalization: 8.4/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.1/10 (Category avg: 8.8/10)
  • Information Locater: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind FlashRev?

  • Seller: FlashIntel
  • Year Founded: 2022
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    72 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sr. BDR
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 56% Medium, 37% Small

What Do G2 Reviewers Say About FlashRev?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of FlashRev, finding it highly accessible and beneficial for team management.
  • Users value the simplicity and powerful AI features of FlashRev, which enhance team management and lead generation.
  • Users praise FlashRev for its powerful lead generation capabilities, streamlining their sales processes with multiple efficient features.
  • Users highlight the automation features of FlashRev, enhancing efficiency in lead generation and team management.
  • Users praise FlashRev for its simplicity and exceptional AI capabilities, significantly enhancing sales intelligence and team management.
Cons
  • Users note the outdated data issue, which can affect the accuracy of lead generation with FlashRev.
  • Users often deal with outdated information from FlashRev, leading to inaccuracies that waste time and create false hopes.
  • Users experience inaccurate data occasionally, requiring extra effort to filter for reliable prospect information.
  • Users raise concerns about data inaccuracies in FlashRev, highlighting outdated information affecting lead generation efforts.
  • Users note that data accuracy issues arise from outdated records, impacting the effectiveness of FlashRev's lead generation.

What Are Recent G2 Reviews of FlashRev?

Readymode

Readymode is a cloud-based outbound customer engagement platform for sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. With Readymode, you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. See why we’re the leading choice for customer outreach.

Average Rating: 4.6/5.0

Total Reviews: 225

How Do G2 Users Rate Readymode?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Personalization: 10.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 10.0/10 (Category avg: 8.8/10)
  • Information Locater: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Readymode?

  • Seller: Readymode
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Vancouver, B.C.
  • Twitter: @goreadymode
    49 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    72 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Appointment Setter, CEO
  • Top Industries: Real Estate, Marketing and Advertising
  • Company Size: 63% Small, 33% Medium

What Do G2 Reviewers Say About Readymode?

AI-generated summary from verified user reviews

Pros
  • Users commend the efficiency of Readymode, enhancing workflow and streamlining content creation for better collaboration.
  • Users find Readymode a time-saver, streamlining the content creation process and enhancing team collaboration effortlessly.
  • Users appreciate the ease of use in Readymode, noting its intuitive features that streamline workflows and enhance collaboration.
  • Users value the granular control of multi-touch engagement, enhancing communication and streamlining client interactions effectively.
  • Users appreciate the helpful customer support of Readymode, enhancing their overall experience with the platform.
Cons
  • Users face call issues with scheduling, overlapping screens, and internet dependency, affecting overall efficiency and experience.
  • Users find Readymode's steep learning curve challenging for new team members, hindering quick adaptation and efficiency.
  • Users find the difficult learning curve of Readymode challenging, hindering new team member adaptation and workflow efficiency.
  • Users note the limited customization in Readymode, which can restrict flexibility for specific campaign needs and scenarios.
  • Users experience slow loading times with Readymode, causing frustration and interruptions in their workflow when accessing files.

What Are Recent G2 Reviews of Readymode?

What Are G2 Users Discussing About Readymode?

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.

Average Rating: 4.3/5.0

Total Reviews: 201

How Do G2 Users Rate iPlum?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.2/10)
  • Personalization: 8.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 7.5/10 (Category avg: 8.8/10)

Who Is the Company Behind iPlum?

  • Seller: iplum
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Clara, US
  • Twitter: @iPlumApp
    104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 94% Small, 6% Large

What Do G2 Reviewers Say About iPlum?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of iPlum, highlighting its user-friendly interface and seamless call management.
  • Users appreciate the HIPAA compliance of iPlum, making it ideal for secure business communications.
  • Users commend iPlum for its robust privacy features, ensuring secure and compliant communication for schools.
  • Users find iPlum's easy setup straightforward, enabling quick installation and user-friendly design for business needs.
  • Users enjoy the convenience of text messaging with iPlum, appreciating how it integrates easily into their workflow.
Cons
  • Users face texting issues due to delays and complicated requirements, hindering their communication experience with iPlum.
  • Users face call issues with iPlum, including difficulties picking up calls and unresponsive ringing.
  • Users experience complex processes with iPlum, including frustrating approvals and limited app feature control.
  • Users find the lack of intuitiveness frustrating, navigating through a clunky interface and complicated processes.
  • Users report call functionality issues with iPlum, facing difficulties with transferring contacts and handling incoming calls.

What Are Recent G2 Reviews of iPlum?

What Are G2 Users Discussing About iPlum?

Reply

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!). - 1B+ verified B2B contacts built right into the platform, so no need for extra tools. - Multichannel sequences with email, LinkedIn, SMS, WhatsApp, calls, and more. All automated, all in one place. - Email Deliverability Suite includes SPF/DKIM/DMARC checks, inbox warm-up via Mailtoaster.ai, custom tracking domains, and more. - Lead enrichment to fill in gaps and improve targeting. - Findy Chrome extension to quickly grab contacts from LinkedIn and the web. - White-label option for agencies to fully brand and resell Reply. What makes it different? - AI SDR that goes beyond automation: it learns, adapts, and handles the full outreach cycle for you. - Built-in data and enrichment – no more paying for third-party tools. - Fully customizable for agencies with white-label, dashboards, and bulk client setup. Ideal for: - Founders and sales teams looking to scale outbound without hiring more reps. - Agencies managing outreach and lead gen for multiple clients. - RevOps teams that want one platform for the entire outbound workflow. - Anyone who wants AI to handle prospecting, outreach, and meeting booking end-to-end. Trusted by 3,000+ companies and named a Top 50 Sales Product on G2 for 2025. Loved for its powerful automation, top-tier support, and real results!

Average Rating: 4.6/5.0

Total Reviews: 1,510

How Do G2 Users Rate Reply?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.4/10 (Category avg: 8.8/10)
  • Information Locater: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Reply?

  • Seller: Reply.io
  • Year Founded: 2016
  • HQ Location: San Jose, US
  • Twitter: @ReplyAppTeam
    1,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    88 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 80% Small, 17% Medium

What Do G2 Reviewers Say About Reply?

AI-generated summary from verified user reviews

Pros
  • Users find Reply's ease of use exceptional, with intuitive tools that enhance efficiency and streamline prospecting efforts.
  • Users love the seamless automation of Reply, streamlining their outreach and enhancing campaign management effortlessly.
  • Users enjoy the time-saving setup of campaigns in just five steps, streamlining their outreach efforts effectively.
  • Users love the intuitive automation and comprehensive features of Reply, making outreach effortless and efficient.
  • Users value the quick and effective support from Reply's team, enhancing their overall experience with the tool.
Cons
  • Users find the learning curve daunting initially, as the interface can be overwhelming and confusing at times.
  • Users find the learning curve challenging, with an overwhelming interface that complicates navigation initially.
  • Users find the limited customization options frustrating, particularly with reporting and filtering capabilities.
  • Users experience sequence issues with malfunctions and bugs, leading to frustration and trust concerns in the platform.
  • Users note some missing features like macros and improved analytics, impacting efficiency and campaign tracking.

What Are Recent G2 Reviews of Reply?

What Are G2 Users Discussing About Reply?

Adobe Marketo Engage

Marketo Engage is a comprehensive, AI-powered marketing automation platform that enables teams to scale personalized buyer engagement and drive predictable pipeline and revenue growth. It helps attract the right buyers, nurture them across channels and journeys, align sales and marketing efforts, and deliver insights that maximize marketing’s impact on revenue. As a centralized hub for cross-channel campaign orchestration and execution, Adobe Marketo Engage supports businesses of all sizes—helping them acquire, nurture, expand, and retain customers along complex buying journeys. By integrating with sales tools, it streamlines marketing automation, campaign management, and lead nurturing. Whether you’re a fast-growing small business or a global enterprise, Marketo Engage empowers marketing teams to launch more campaigns, generate more sales-ready leads, and boost sales performance. Backed by proven technology, comprehensive services, and expert guidance, Marketo Engage helps thousands of companies worldwide transform marketing from a cost center into a revenue driver.

Average Rating: 4.1/5.0

Total Reviews: 3,027

How Do G2 Users Rate Adobe Marketo Engage?

  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 9.2/10)
  • Personalization: 7.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 7.4/10 (Category avg: 8.8/10)
  • Information Locater: 7.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Adobe Marketo Engage?

  • Seller: Adobe
  • Company Website:
  • Year Founded: 1982
  • HQ Location: San Jose, CA
  • Twitter: @Adobe
    956,842 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    42,087 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Operations Manager, Marketing Manager
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 53% Medium, 25% Large

What Do G2 Reviewers Say About Adobe Marketo Engage?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Adobe Marketo Engage, enabling effective automation and personalized marketing effortlessly.
  • Users value Adobe Marketo Engage for its extensive automation capabilities, enhancing engagement and streamlining communication across channels.
  • Users value the seamless integrations and robust personalization features of Adobe Marketo Engage for targeted marketing success.
  • Users appreciate the strong integration capabilities of Adobe Marketo Engage, enhancing their marketing efforts and workflow efficiency.
  • Users value the advanced marketing automation capabilities of Adobe Marketo Engage, enabling personalized and effective campaign management.
Cons
  • Users find the learning curve steep, making it challenging to navigate and utilize Adobe Marketo Engage effectively.
  • Users find the steep learning curve of Adobe Marketo Engage challenging without prior experience or technical background.
  • Users find Adobe Marketo Engage not intuitive, requiring frequent usage to navigate its outdated interface comfortably.
  • Users find the complexity of Adobe Marketo Engage creates challenges in campaign management and usability for new users.
  • Users find the pricing of Adobe Marketo Engage extremely high, which limits accessibility and value for tier 3 countries.

What Are Recent G2 Reviews of Adobe Marketo Engage?

What Are G2 Users Discussing About Adobe Marketo Engage?

Salesmsg

Salesmsg is a text-message conversation platform designed to enhance customer interactions by making them visible, trackable, and professional. This innovative tool facilitates seamless communication from the initial text message to the development of long-term customer relationships. By integrating with existing customer relationship management (CRM) systems, Salesmsg ensures that every interaction is logged automatically, providing teams with a comprehensive view of their customer engagements. Targeted primarily at sales, marketing, and support teams, Salesmsg addresses the need for quick and efficient communication in a fast-paced business environment. The platform is particularly beneficial for organizations that prioritize responsiveness, as it enables sales teams to respond to leads in under 60 seconds, significantly increasing the chances of closing deals. Marketing teams can leverage Salesmsg to run SMS campaigns that boast an impressive 98% open rate, ensuring that messages reach their intended audience effectively. Additionally, support teams can manage a higher volume of customer inquiries without the need for additional staff, thanks to the capabilities of AI Agents. Key features of Salesmsg include automated first responses, a shared inbox for team collaboration, and full visibility for sales representatives. The platform allows marketing teams to execute broadcasts, segmented campaigns, and CRM-triggered sequences, making it easier to engage with customers based on their specific needs and behaviors. AI Agents play a crucial role in handling inbound inquiries around the clock, ensuring that customers receive timely responses while escalating issues to human agents when necessary. The benefits of using Salesmsg are evident in the results reported by its users. For instance, organizations have successfully reduced their daily recruiting work from four hours to just 30 minutes through AI qualification processes. Furthermore, the average lead response time has decreased from 27 minutes to 21 minutes, allowing teams to engage with potential customers more swiftly. The visibility provided by Salesmsg has also led to a significant increase in the number of sales representatives meeting their quotas, rising from three to 13. Additionally, the introduction of AI Agents has resulted in an 88% lift in response rates compared to traditional manual follow-ups. Salesmsg empowers teams to foster genuine conversations and build lasting customer relationships by streamlining communication processes and enhancing accountability. With its robust features and proven results, Salesmsg stands out as a valuable tool for businesses looking to improve their customer engagement strategies.

Average Rating: 4.7/5.0

Total Reviews: 422

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How Do G2 Users Rate Salesmsg?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Personalization: 9.8/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.8/10 (Category avg: 8.8/10)
  • Information Locater: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesmsg?

  • Seller: Salesmsg
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Delray Beach, FL
  • Twitter: @salesmsg
    148 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Sales
  • Top Industries: Health, Wellness and Fitness, Real Estate
  • Company Size: 68% Small, 27% Medium

What Do G2 Reviewers Say About Salesmsg?

AI-generated summary from verified user reviews

Pros
  • Users find Salesmsg to be highly user-friendly and intuitive, making communication seamless and convenient.
  • Users find easy communication with Salesmsg beneficial, allowing seamless interaction without disturbing patients during busy times.
  • Users value the easy integration with HubSpot, enhancing their workflow for sending personalized SMS to customers.
  • Users love the seamless integration with HubSpot, enhancing communication and lead management effectively.
  • Users appreciate the responsive customer support of Salesmsg, noting their availability and genuine investment in user success.
Cons
  • Users wish for missing features like dark mode and large image support to enhance their Salesmsg experience.
  • Users face messaging issues with text delivery and limitations on SMS sending, affecting overall usability and efficiency.
  • Users report sending issues with Salesmsg, facing blank panels and missing feedback on message delivery and responses.
  • Users experience SMS delivery issues, leading to delays in message visibility and unexpected call notifications.
  • Users report slow loading in the mobile app, making it hard to efficiently send messages and attachments.

What Are Recent G2 Reviews of Salesmsg?

What Are G2 Users Discussing About Salesmsg?

Gryphon ONE

Gryphon AI’s vision is to accelerate revenue growth by maximizing the yield of enterprise outreach, anchored in the principle of “Growth through Governance – Contact Compliance without Compromise”. Gryphon AI provides a transparent governance layer that unlocks untapped market potential with 100% audit readiness. This strategy operationalizes contact governance and real‑time TCPA, DNC, and TSR compliance across Legal, Marketing, and Collections, as well as regulated industries including Financial Services, Insurance, Healthcare, and Retail. By optimizing reach and enabling real-time auditing, Gryphon AI increases velocity across voice, SMS, and AI-driven channels while eliminating the over-suppression of compliant customers. Powered by distinctive capabilities, a strategic partner ecosystem, and 25 years of expertise, this framework forms the foundation of the Gryphon ONE platform and turns compliance into a durable competitive advantage. Learn more at www.gryphon.ai. Revenue Growth – ​As organizations struggle to meet the imposing demands associated with compliant outreach, they find their contactable universe dwindling exponentially. One of the key contributors to this reduction is the over-suppression of reachable contacts. With over 25 years of experience, Gryphon AI fully understands the breadth of an organization’s contact compliance demands and has helped over 200 enterprise organizations mitigate risk while broadening their marketable reach. ​​ Customer Experience – Gryphon AI's best-in-class AI solution delivers real-time intelligence to support business-specific objectives throughout every interaction. Gryphon AI engages in every customer interaction, providing actionable insights, real-time enablement, and valuable KPIs detailing the overall success of every interaction, delivering a personalized experience, improved agent performance, and increased customer satisfaction and loyalty.​​ Risk Mitigation – ​Gryphon AI has been a trusted advisor protecting enterprise companies from TCPA and other all-channel Do Not Contact violations through an automated, platform-based approach to contact compliance for nearly a quarter of a century. Our real-time platform accounts for all regulatory lists, constantly changing contact compliance data, and timebound restrictions while honoring opt-out requests and applying proprietary existing business relationship and consent data, with a comprehensive audit trail of those activities.

Average Rating: 4.2/5.0

Total Reviews: 405

How Do G2 Users Rate Gryphon ONE?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Personalization: 7.7/10 (Category avg: 8.8/10)
  • Record Prospect Data: 7.9/10 (Category avg: 8.8/10)
  • Information Locater: 7.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Gryphon ONE?

  • Seller: Gryphon AI
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Boston, MA
  • Twitter: @GryphonNetworks
    4,059 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    131 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Agent, Sales Representative
  • Top Industries: Security and Investigations, Financial Services
  • Company Size: 78% Large, 12% Medium

What Do G2 Reviewers Say About Gryphon ONE?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the peace of mind provided by Gryphon ONE, ensuring safety during curfews and holiday restrictions.
  • Users appreciate the ease of use of Gryphon ONE, finding it straightforward and user-friendly for various tasks.
  • Users find the user-friendly interface of Gryphon ONE enhances their experience, making tasks straightforward and efficient.
  • Users value the accuracy of Gryphon ONE for ensuring compliance and effective management of outgoing calls.
  • Users value the simple and reliable compliance management of Gryphon ONE, enhancing confidence and efficiency in operations.
Cons
  • Users report call issues with Gryphon ONE, including limitations with speakerphone and clunky call report functionalities.
  • Users find that complex customization slows down implementation and budgeting, causing some frustration during use.
  • Users experience dialer issues with no speaker phone option and lack of comprehensive training for optimal use.
  • Users report a difficult setup process, highlighting challenges with implementation and lack of adequate training and support.
  • Users note the expensive pricing of Gryphon ONE, which can burden budgets with unexpected costs and add-ons.

What Are Recent G2 Reviews of Gryphon ONE?

What Are G2 Users Discussing About Gryphon ONE?

Dialpad Support

Dialpad Support is an AI-native contact center solution that brings real-time AI insights, automation, and coaching into a single system so agents and supervisors have the context they need, when they need it. Dialpad Support modernizes inbound contact centers with real-time transcription, AI summaries, and action items that keep agents focused on the conversation instead of note-taking. Supervisors can coach and monitor teams with live sentiment tracking and automated quality management. Dialpad also offers an outbound solution that guides sales reps with real-time AI coaching, automation, and insights, so both inbound and outbound can run on the same platform. On the Dialpad platform, AI Agents are available for both voice and digital interactions, working alongside your team to handle routine inquiries and free up agents for more complex conversations. With Dialpad, you can: - Provide real-time agent assists - Coach and monitor teams with live sentiment and automated quality management - Use AI Agents across voice and digital channels to support customers around the clock - Turn conversations into intelligence that helps your team know your customer and make informed decisions

Average Rating: 4.4/5.0

Total Reviews: 681

How Do G2 Users Rate Dialpad Support?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Personalization: 8.6/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.4/10 (Category avg: 8.8/10)
  • Information Locater: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Dialpad Support?

  • Seller: Dialpad
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Ramon, California
  • Twitter: @DialpadHQ
    60 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,499 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Manager, Customer Service Rep
  • Top Industries: Financial Services, Consumer Services
  • Company Size: 44% Medium, 31% Small

What Do G2 Reviewers Say About Dialpad Support?

AI-generated summary from verified user reviews

Pros
  • Users find Dialpad Support extremely helpful with effective resources, coaching, and a user-friendly interface for seamless operations.
  • Users appreciate the ease of use of Dialpad Support, finding navigation and support requests simple and efficient.
  • Users appreciate the responsive customer support of Dialpad, highlighting quick resolutions and effective communication.
  • Users value the time-saving transcription and CRM integration features of Dialpad Support, enhancing productivity in client interactions.
  • Users value the rapid response time of Dialpad Support, ensuring prompt assistance for their inquiries and issues.
Cons
  • Users find poor customer support frustrating and time-consuming, often facing delays and unresolved issues with Dialpad.
  • Users experience call connection delays and find reporting to be uninformative and app usage awkward for call reviews.
  • Users express frustration over delayed support, feeling that immediate assistance is often unavailable when needed most.
  • Users experience dialer issues like delays and unupdated queues, impacting functionality and reporting in Dialpad Support.
  • Users experience frustrating long wait times for support responses, particularly during peak hours, impacting their ability to resolve issues quickly.

What Are Recent G2 Reviews of Dialpad Support?

What Are G2 Users Discussing About Dialpad Support?

Julie Jung
JJ
Researched and written by Julie Jung
Updated October 3, 2024