# NeoDove Reviews **Vendor:** NeoDove **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.0/5.0 **Total Reviews:** 17 ## About NeoDove NeoDove is a complete telecalling solution that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team. It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more. Here’s a gist of what you can do with NeoDove: 1) Create and prioritize campaigns. Add leads. Assign users. 2) Create customizable customer details forms and message templates. Add attachments. 3) Get complete lead history. Make calls through the auto dialer. 4) Send instant WhatsApp, email and SMS without saving customer details manually. 5) Set follow-ups and never miss a single lead. 6) Prioritize leads and assign tasks to other members. 7) Get sales pipeline overview and call reports. 8) Track and manage team performance. 9) Get both direct and custom integrations. Capture all the leads in one place. 10) Access the Marketplace for value-added services. NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements. Visit our website: https://neodove.com/ ## NeoDove Pros & Cons **What users like:** - Users find NeoDove to be incredibly **user-friendly** , enhancing operations with efficient lead management and exceptional support. (3 reviews) - Users commend the **exceptional customer support** from NeoDove, enhancing their experience and resolving issues promptly. (2 reviews) - Users value the **CRM integration** of NeoDove, which significantly enhances lead management and operational efficiency. (1 reviews) - Users appreciate the **user-friendly features** of NeoDove, enhancing their lead management and overall operations significantly. (1 reviews) - Users appreciate the **helpful support** provided by NeoDove, enhancing their confidence in the software's effectiveness. (1 reviews) - Insights (1 reviews) - Users praise NeoDove for its **efficient lead management** and exceptional customer support, enhancing overall business operations. (1 reviews) - Service Quality (1 reviews) - Users value the **time-saving capabilities** of NeoDove for efficient follow-ups and quick lead tracking. (1 reviews) - Tracking Ease (1 reviews) **What users dislike:** - Users experience occasional **lag and bugs** in NeoDove, leading to frustration during use. (1 reviews) - Users often face **slow loading** times and bugs that hinder the overall experience with NeoDove. (1 reviews) - Users often face **software bugs** , leading to lags that disrupt their overall experience with NeoDove. (1 reviews) ## NeoDove Reviews ### 1. Impressive NeoDove CRM: Easy Meta Ads Integration and Smart Lead Distribution **Rating:** 4.5/5.0 stars **Reviewed by:** Vansh J. | Counselling Psychology Courses, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about NeoDove?** We are currently using NeoDove CRM in our company, and the features are very impressive. If I create a Meta Ads lead generation campaign, I can easily integrate it with the CRM. Any query raised on my Meta ads lands directly in the CRM campaign. It also offers an option to distribute these leads to users automatically. It’s truly amazing, especially at such a low cost. **What do you dislike about NeoDove?** A non-technical person cannot easily connect a website form to this CRM. If you are using a custom PHP or HTML website, you will definitely need a developer. The NeoDove team provides the API, but they don't offer a step-by-step guide on how to set it up properly. **What problems is NeoDove solving and how is that benefiting you?** If someone user have html or php website so, neodove techinical support team guide him properly to setup query lead form on CRM. ### 2. Excellent CRM with Outstanding Support from Bhavya Srivastava **Rating:** 5.0/5.0 stars **Reviewed by:** Arpit J. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about NeoDove?** NeoDove is an excellent CRM tool that has greatly improved our operations. It’s user-friendly and offers all the features we need to manage our leads efficiently. The customer service is exceptional—whenever we have an issue, Bhavya Srivastava is always there to assist us. She is highly responsive and ensures that any problem we face is quickly resolved. NeoDove, combined with Bhavya's excellent support, has been a game-changer for our business! **What do you dislike about NeoDove?** I have no dislikes about NeoDove. The platform has met all our expectations, and we haven't encountered any issues that would cause dissatisfaction. It’s reliable, efficient, and user-friendly, making it an essential tool for our operations. **What problems is NeoDove solving and how is that benefiting you?** NeoDove is helping us solve several key problems, including lead management, lead assignment, and telecalling. It streamlines the process of managing and tracking leads, ensuring that no potential customer is overlooked. The automated lead assignment feature ensures that leads are distributed to the right team members, improving efficiency. Additionally, the telecalling feature allows us to connect with leads seamlessly, enhancing our communication efforts. Overall, NeoDove has significantly improved our lead conversion process and helped us save time. ### 3. Very good CRM software **Rating:** 5.0/5.0 stars **Reviewed by:** sridhama s. | Event Management Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about NeoDove?** Initially I have started this software little hesitantly, but after using it for few days and the kind of support they are providing I felt I have chosen right software for my organization. Especially Poulami madam ready to take time even for smaller things and clarify us and forward our concerns to the right people and get our requirements done **What do you dislike about NeoDove?** As of now no, I am happy with the product and support. As every software requires upgradation Neodove also keep updating it for client satisfaction and usage **What problems is NeoDove solving and how is that benefiting you?** Whatever extra data types, filters and reports we want they are solving immediately ### 4. Awsome **Rating:** 2.0/5.0 stars **Reviewed by:** Shaik S. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about NeoDove?** Best for followups easy tracking very speed **What do you dislike about NeoDove?** Nothing just sometimes lags and bugs are coming **What problems is NeoDove solving and how is that benefiting you?** NeoDove is a telecalling CRM and dialer that helps businesses improve productivity and sales by solving a variety of problems ### 5. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** sarf r. | Business Development Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about NeoDove?** Easy to handle and easy to follow up and changing lead stage **What do you dislike about NeoDove?** Nothing much everything is fine great experience **What problems is NeoDove solving and how is that benefiting you?** Customer interaction and easy to follow up remindes everytime ### 6. Quick solution **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about NeoDove?** Easy to use and integration Competitive price for single-user **What do you dislike about NeoDove?** Hangs once in a while. Slower support Basic features Exibitont price for multi-users **What problems is NeoDove solving and how is that benefiting you?** Quick dialing ### 7. Integrated Tele calling System - NeoDove: Business Friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about NeoDove?** Our company was using the traditional cold calling system until NeoDove was introduced to us by our tech team. All the features intergrated to one system was astonishing. It reduces time considerably with its feature of automated calling and tracking any calls and reporting is very easy. Many more featutures are available but not used it as yet. **What do you dislike about NeoDove?** Limited industry reach is drawback of this software. Though it provides reachs to many industries that we focus yet it we need more industries to be included in the ir services. **What problems is NeoDove solving and how is that benefiting you?** Real time report saved a lot of time for our outbound callers who used to struggle to send the report on time. Automated calling was clearly a boon for them. Lead conversion rate seem to increase marginally which is plus ponit for our organisation. ### 8. Nice wholesome sales pipeline experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about NeoDove?** Have been using it since a couple of years and the web portal of is pretty handson to analyze and understand the sales pipeline. It helps you have an overview of the entire sales pipline **What do you dislike about NeoDove?** The support service level agreements can be a little more user friendly. The auto dialer feature does. Kot work well for globally present Organizations due to local number issues. Could be great if this can be worked upon **What problems is NeoDove solving and how is that benefiting you?** Giving us a overall experience in term of analyzing sales pipline and the auto dialer feature analytics are a good insight to have whilst working with global teams. ### 9. NeoDove 1 App many solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Fazil A. | COO **Reviewed Date:** December 22, 2022 **What do you like best about NeoDove?** Neodove CRM is very reasonably priced for startups, backed by a strong player in the market, Vyapaar. I was very skeptical about going ahead with them as I had my doubts in terms of extra reports. The price per annum was too good to be true, hence took time to understand the app, as this is one of the most important applications for any organization that has a team for tele calling; their UI is very simple, and I hardly found any bugs in the system, and whenever I pointed it to the team who were behind the show, they quickly worked on the same based on their priorities. The backend engineers and developers are doing a great job many times; the sales team has helped me with technical queries. I was surprised with the product and process knowledge the team has, and I have earlier used CRM such as SalesForce, Zoho, Leadsquare etc., and so far find this app has the potential to grow as big as them and hoping they continue with their impeccable service. All the very best to the entire team. Bravo!! **What do you dislike about NeoDove?** I have taken Neodove Accounts app, but I cannot add excel or BOQ's to the invoice, wasted my funds after procurement **What problems is NeoDove solving and how is that benefiting you?** Making CRM at economical pricing which in return I will have more users added for productivity gain ### 10. Campaigns & Task management helps in boosting productivity of Tele calling teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about NeoDove?** Lead management & assignment to conversion tracking - all in 1 single funnel view. The ability to generate different conversion reports is another plus. **What do you dislike about NeoDove?** Lacks lead enrichment integrations. Platform also needs to show Data Science based recommendations to optimise campaigns and Lead allocation/conversion funnels. **What problems is NeoDove solving and how is that benefiting you?** Standardising cold-calling operations under a single platform to ensure trackability on lead conversion is the key problem that NeoDove has helped in solving for our requirements. ### 11. False promises and features , terrible customer support and unreliable & unprofessional company. **Rating:** 0.0/5.0 stars **Reviewed by:** Vignesh D. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2022 **What do you like best about NeoDove?** The problem Neodove promises to solve is interesting. At least on paper, their product is very intuitive and simple to use. Though in reality - they sell false promises and features. **What do you dislike about NeoDove?** I have worked with tons of Saas startups but my experience with Neodove was the worst and nightmarish. They promised a great product over demo and accelerated us to buy them quickly. Once after we purchased - we realized the product features promised to us were no were closer to reality. Multiple to and fro emails and calls where their team SLA/ETAs to fix it were not adhered to. A strong worded to their founders seeking help moved nothing on resolution. Their telephony partner TeleCMI is also a very poor service platform. We had to go through a negative business impact because of the Neodove team's irresponsible and unprofessional behavior. I regret choosing them and I hope they don't put another customer through this experience. **Recommendations to others considering NeoDove:** I have worked with tons of Saas startups but my experience with Neodove was the worst and nightmarish. They promised a great product over demo and accelerated us to buy them quickly. Once after we purchased - we realized the product features promised to us were no were closer to reality. Multiple to and fro emails and calls where their team SLA/ETAs to fix it were not adhered to. A strong worded to their founders seeking help moved nothing on resolution. Their telephony partner TeleCMI is also a very poor service platform. We had to go through a negative business impact because of the Neodove team's irresponsible and unprofessional behavior. I regret choosing them and I hope they don't put another customer through this experience. **What problems is NeoDove solving and how is that benefiting you?** CRM for our TeleSales vertical. No benefits realized ### 12. Smart communication solution, based on AI **Rating:** 4.5/5.0 stars **Reviewed by:** Anna O. | Head of Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2020 **What do you like best about NeoDove?** - NeoDove is a mobile and web app, where you can upload leads and assign them to your team for calling; - its multilingual interface makes this tool an ideal solution for international companies; - you can use customisable preloaded calling scripts offered by NeoDove; - what I like the most is an artificial intelligence that can analyze calls in real-time to improve the quality and customers' experience of them. **What do you dislike about NeoDove?** At the moment the tool works fine, if I find some cons, I will edit this review. **What problems is NeoDove solving and how is that benefiting you?** NeDove is a great and smart communication solution, based on AI. ### 13. A Great Tool for Digital Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Le N. | Growth Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2020 **What do you like best about NeoDove?** -Neodove is an application that solves the problem of lead assignment, systematic calling. -They have an autodialer facility which lets us free from manual dialing. -Their Artificial Intelligence is quite good, it helps us provide the best customer experience to our clients. **What do you dislike about NeoDove?** There is still room for them to improve but as of now, I don't have any such complaints. **What problems is NeoDove solving and how is that benefiting you?** As they're kinda a contact centre communication platform, they help us solve the calling needs ### 14. The Power of AI **Rating:** 5.0/5.0 stars **Reviewed by:** Mahinour S. | Outbound & Sales Automation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2020 **What do you like best about NeoDove?** As I am obsessed with everything around AI, I was really attracted to try NeoDove for it's AI features. One of the features I like is the schedule lead feature that helps us connect with our users just on the right time as we have users from all around the world so this was something we were really looking for **What do you dislike about NeoDove?** No issues are discovered or found yet. Like the overall experience **What problems is NeoDove solving and how is that benefiting you?** Following up with leads along with reminders, the overall AI experience ### 15. A great solution for companies looking to scale their sales processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about NeoDove?** It's saved our team a lot of time manual dialing. They have an autodialer facility which let's us free from Manual Dialling. Artificial Intelligence is best part of the application which helps us provide the best customer experience to our clients. It has also given us access to some core statistics so we can really understand where to improve our business. **What do you dislike about NeoDove?** Its takes time to onboard your teams but it's time well spent. There support was very active during this time. **What problems is NeoDove solving and how is that benefiting you?** It has basically solved our issue of how do we scale sales and service operations without scaling headcount. This is a real help for us, as a growing startup ### 16. Efficient lead management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2020 **What do you like best about NeoDove?** Neodove is an application that solves the problem of lead assignment and systematic calling. They have an autodialer feature that makes you more efficient as you don't have to manually dial. They have AI (predictive dialing) that helps you deliver a better customer experience. **What do you dislike about NeoDove?** There is a steeper learning curve to properly use the tool **What problems is NeoDove solving and how is that benefiting you?** We have become more efficient when managing leads. We now have more time which translates in calling more leads. We've seen an increase in deals closed thanks to it. ### 17. Value for money **Rating:** 4.5/5.0 stars **Reviewed by:** arpit k. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2020 **What do you like best about NeoDove?** Has all the features that I needed for my outbound calling. **What do you dislike about NeoDove?** Cannot send individual whatsapp /sms without call disposition **What problems is NeoDove solving and how is that benefiting you?** NeoDove takes your business productivity and sales engagement few notches up, The solution has been a great help for my team. The telesales and support team is able to call up new prospects, follow up and even send quotations all through the app. The real-time analytics has really helped me know about my telecallers productivity- calling quality, time duration, hot leads and etc. - [View NeoDove pricing details and edition comparison](https://www.g2.com/products/neodove/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+20%3A35%3A23+-0500&secure%5Bsession_id%5D=d3832f11-6617-4c27-ac14-6a0ea0d63adf&secure%5Btoken%5D=7456b088ca9b582b4b1d02b12d976f36ccb4eb83d8b9598ccfd2e5ac0c74f60e&format=llm_user) ## NeoDove Features **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Contacts** - Personalization - Information Locater - Record Prospect Data **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking ## Top NeoDove Alternatives - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (3,995 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,155 reviews)