--- title: Smartling Reviews meta\_title: 'Smartling Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 708 reviews by the users' company size, role or industry to find out how Smartling works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 708 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Smartling Reviews & Product Details Visit Website Smartling is the AI Translation Platform that helps companies grow globally, faster. Recognized as the #1 translation management system (TMS), #1 website translation tool, and leading localization services provider (LSP) by G2 users and CSA Research, Smartling is built on a simple belief: translation should be always-on AI infrastructure, not a project-based afterthought. With 12 billion words translated annually, Smartling delivers an average turnaround of 1.3 days—10x faster than traditional LSP approaches—while reducing cost per word by up to 60%. What sets Smartling apart is its fully integrated TMS and language services on a single open platform. Smartling tests 70+ AI models monthly and auto-routes content to the best model for each use case—with built-in governance, audit trails, and quality controls that protect your brand at scale. Whether you need AI-only speed, AI + human post-editing, or full human translation, Smartling adapts to your quality and risk requirements. Smartling's Global Delivery Network (GDN) enables companies to translate their entire website without touching a line of code. A proxy-based solution that sits between users and your site, GDN automatically detects, translates, and delivers localized content in real time—so you can go multilingual fast, regardless of your underlying tech stack. Here's what makes Smartling stand out: Translation done your way. The platform provides the software, integrations, and services necessary for a successful translation program—all in one place. Whether it's our TMS, expert linguists, or integration with top-tier AI and machine translation models, we help you build a translation approach tailored to your specific needs—with full flexibility to bring your own models, data, and linguists. Work in the tools you already use. No more switching between screens—start, track, and complete translations within your preferred content platforms. Smartling offers 50+ integrations with popular CMS, commerce, and support tools, plus a customizable API for everything else. Provable quality at every step. Smartling's LQA Agent delivers 98+ MQM scores with human-in-the-loop review and 96+ MQM fully automated—removing up to two-thirds of content from the human review pipeline without sacrificing accuracy. Every translation includes a full audit trail of models, versions, and human edits. Smartling is trusted by hundreds of global brands, including IHG Hotels & Resorts, Shopify, Pinterest, State Farm, British Airways, OpenAI, and Lyft. * * * Product Website Smartling Seller [Smartling](https://www.g2.com/sellers/smartling) Discussions [Smartling Community](https://www.g2.com/products/smartling/discuss) Solution Type Best-of-Breed Overview by Stephanie Liu Show More ## Pricing Pricing provided by Smartling. ### Enterprise Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/smartling/pricing) ## Smartling Integrations (53) What do users say about integrations? 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AK Alexandra K. Freelance Translator and Editor Small-Business (50 or fewer emp.) 6/7/2022 "A flexible and efficient platform that acts on feedback" 5/5 What do you like best about Smartling? Some of the features I asked for previously have been implemented and there is constantly something new. I also get a chance to work on the content designed for helping others, which adds an extra layer of purpose. The project managers are super-helpful. It is not something 'new', but it is still worth mentioning. Review collected by and hosted on G2.com. What do you dislike about Smartling? I previously asked for a 'Follow' feature on string issues and it has been added, but now I think it needs an improvement. It should show either everyone who is following or whether the linguist who worked on the string in a previous step is following this issue. This will help editors see whether an issue was recognised by the linguist who submitted the content. At the moment, for visibility, we still have to add a + comment, but it creates a lot of unnecessary emails. Bulk-added jobs get deadlines assigned automatically, depending on their size, so you can easily end up with several medium-sized jobs all due on the same day, with added up word count that takes a few days to complete. We can, of course, ask project managers, but it would be cool if work balancing was automated to take out the stress of waiting for a reply or worrying whether the request reached them out of hours. Review collected by and hosted on G2.com. Recommendations to others considering Smartling: If you are looking for a translation platform that keeps up with the times, this is certainly one of them. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling allows me to do the job I love without commuting to the office. It offers great flexibility and a robust set of tools to make the translation process more efficient. A lot of agencies expect freelancers to bring their own CAT tools, while Smartling offers a modern platform with a fairly steady supply of work and helpful support. Review collected by and hosted on G2.com. Show More 8/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Claudio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudio C.") CC Claudio C. Translator Translation and Localization Small-Business (50 or fewer emp.) 2/14/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Reliable TM and glossary control for enterprise localization work" 4.5/5 What do you like best about Smartling? What I value most is how well the translation memory holds up across long-running accounts — TM leverage on repeat strings saves real time on updates, and TMX export is reliable when I need to move segments into my own QA and glossary workflows. Locked terminology and context notes also help keep consistency across projects with different style guides. Review collected by and hosted on G2.com. What do you dislike about Smartling? The CAT editor can slow down noticeably on files with a high segment count, which becomes noticeable on larger enterprise projects. I've also run into cases where visual context wasn't available for certain strings, which meant translating without full context and having to go back and check against the live UI later for QA. Project switching sometimes loses context I'd already set up, which adds friction when juggling multiple clients in a day. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Before using Smartling, managing translation memory and terminology consistency across multiple enterprise clients meant more manual cross-referencing, inconsistent terminology and slower turnaround. With Smartling's TM leverage and locked glossary terms, I can maintain consistency across large volumes of UI strings and reduce terminology QA time without manually rechecking every string against a style guide. This has been especially useful when working across clients with different house styles, since the glossary and context notes keep the brand voice consistent without me having to hold every rule in my head. Review collected by and hosted on G2.com. Show More 7/28/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Andrea G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea G.") AG Andrea G. Resource Small-Business (50 or fewer emp.) 7/27/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Very User-Friendly—Everything You Need at Your Fingertips" 4.5/5 What do you like best about Smartling? It’s very user friendly and everything you need is at your fingertips and I love being able to work on my iPad. Review collected by and hosted on G2.com. What do you dislike about Smartling? Here are some of my observations when working on an iPad: 1. You need to double click to use the “save page” and “submit” buttons twice to be able to use them 2. Going from page to page is difficult 3. I have noticed that with some multi-page jobs, if you use the “save page” option, not all segments are saved 4. I would like to be able to choose several files to work on at the same time rather then having to open them one at a time (batch open files) Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? It is great with reliability and it’s very helpful that once you validate a segment, there is no need to worry about losing your work when you have to close up and continue the next day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nicoletta M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicoletta M.") NM Nicoletta M. English>Italian Translator + Proofreader Small-Business (50 or fewer emp.) 7/22/2025 "Easy to use, clear functions and optimal work management" 5/5 What do you like best about Smartling? I love using Smartling mainly for its context function, which is incredibly helpful when translating: with just one click, I can see the final result of my work and check whether it really fits in context. The ease of consulting style guides and any attached documents is also unparalleled. I really appreciate that I can see issues created by other linguists and that they can see mine too; this way, we can spot and resolve any inconsistency or doubt together simply by reading each other’s comments. Review collected by and hosted on G2.com. What do you dislike about Smartling? Sometimes when I open an issue targeted to the client, they reply after the translation deadline and I am not really sure how to proceed because I no longer have access to the file, that is really the only issue I have. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? I am a translator so all I can say is that Smartling is a perfect tool for translating and managing translations. Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Glendys D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glendys D.") GD Glendys D. Freelance Translator, Editor, Subtitler & MTPE Editor Small-Business (50 or fewer emp.) 7/27/2026 "A Centralized and Efficient Workspace for Translators" 4/5 What do you like best about Smartling? What I like best about Smartling is having the translation memory, glossary, context, and quality checks available in the same workspace. These features help me maintain consistency across a large volume of short strings and identify terminology or formatting issues before submitting my work. Review collected by and hosted on G2.com. What do you dislike about Smartling? Some automated quality checks can be repetitive or flag issues that are not actually errors, especially when the translation intentionally differs from a glossary entry because of grammar or context. Reviewing and dismissing these warnings can slow down the workflow, specially in large projects. More context-aware QA checks would make the process more efficient. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling helps manage large volumes of localized content in a centralized workflow. As a linguist, I can access assigned content, translation memory, terminology, visual context, and quality checks without switching between multiple tools. This helps me translate more efficiently, maintain consistency across related strings, and reduce avoidable errors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alba P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alba P.") AP Alba P. Translator Small-Business (50 or fewer emp.) 9/3/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Fast and easy to use" 4.5/5 What do you like best about Smartling? This it is a very intuitive translating software. I found it easy to use from the very beginning. One of my favourite features is the "issues", as doubts are visible for all translators and solved easily and soon. I also like the fact that it loads fast and working with it is, therefore, fast too. It slows downs a bit when there are too many pages to be translated/reviewed, though. Review collected by and hosted on G2.com. What do you dislike about Smartling? It's a pity it cannot be used from a smartphone or tablet. I understand that it's always better and more professional to work from a computer, but very short works (eg. 3 words or 10 words) are totally doable from a smaller device and my work would be faster, as I am not always in front of a computer. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? The IA translation is becoming more accurate and easy to use. Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Enrico R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Enrico R.") ER Enrico R. Freelance translator Small-Business (50 or fewer emp.) 7/18/2025 "Efficient, user-friendly, robust features, and smooth integration" 4.5/5 What do you like best about Smartling? What I like best about Smartling is its clean, intuitive interface that makes navigating through projects super easy. The real-time context feature is a game-changer—it allows me to see exactly how and where the translation will appear, which drastically improves accuracy and tone. I also really appreciate the integrated translation memory and glossary tools, which help maintain consistency across large volumes of content. Review collected by and hosted on G2.com. What do you dislike about Smartling? One thing I find a bit frustrating about Smartling is tag placement—it can sometimes feel finicky, especially when dealing with long or complex strings. The tags don’t always snap into place easily, and moving them around without accidentally breaking the formatting can be a bit tedious. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? It eliminates the chaos of scattered files and endless email threads by keeping everything organized and accessible in real time. Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lara C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lara C.") LC Lara C. Freelance Translator Translation and Localization Small-Business (50 or fewer emp.) 2/18/2025 "Intuitive and Easy to Understand" 5/5 What do you like best about Smartling? I have been working with Smartling for over 8 years and I understand more and more that it is one of the easiest online tools to use and that causes the least problems for the translator. The work flows smoothly. Also, it's a very intuitive platform. Review collected by and hosted on G2.com. What do you dislike about Smartling? The glossary doesn't have much information, it could be a little broader and complete and not just have a specific translation of a word. Per example, for Brazilian Portuguese sometimes it is interesting to know the gender of a word [masculine / feminine] Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? An online and reliable tool is much better to work with, because then I only need my notebook and a good internet connection. There is no need to install neither updates. Communication with the staff is always quick too. Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alain C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alain C.") AC Alain C. Spécialiste en communications, marketing, rédaction, traduction Small-Business (50 or fewer emp.) 7/27/2026 "Intuitive Workflow with Reliable Support" 4.5/5 What do you like best about Smartling? I really enjoy Smartling because it is simple to use and quite intuitive. I use it on a daily basis for my translation work. The ability to access my clients' global glossary and translate according to their preference is a huge help. I also appreciate the MTPE translation feature, although my role now involves reviewing to ensure accuracy. The issue reporting service is great, as it allows me to send questions directly to clients for clarification, which is valuable for understanding the source language better. Smartling's support is helpful in guiding me to use the tool more efficiently, and the feature to claim jobs only when I have the time to work on them is practical. The initial setup was very easy, and while it took a few months to become fully familiar, using the tool is straightforward. Review collected by and hosted on G2.com. What do you dislike about Smartling? I find that the MPTE translation should be able to adapt the glossary terms to the context, but sometimes it does not translate properly. I believe glossary integration could be improved, especially in the world of AI. I think forcing users to provide context when inputting the source language could help translators like me. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling helps me access client glossaries and translate accurately. It simplifies issue reporting, allowing clarification from clients. I enjoy its intuitive interface and ability to claim manageable jobs. The support enhances my tool usage, and I serve as a reviewer to ensure proper translations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RR Rupak R. Software Engineer Mid-Market (51-1000 emp.) 4/29/2026 "Smartling has been a solid translation management platform for our localization needs" 5/5 What do you like best about Smartling? Smartling’s automation capabilities are its biggest strength. The integrations with tools like GitHub, CMS platforms, and marketing tools significantly reduce manual effort. The translation workflows are well thought out, and the in‑context editing feature helps translators see how content will actually appear, which improves quality a lot. Review collected by and hosted on G2.com. What do you dislike about Smartling? The learning curve can be a bit steep at the beginning, especially for users who are new to translation management systems. Some advanced features require time to fully understand and configure correctly. Pricing can also feel on the higher side compared to simpler tools, which may be a concern for small teams or startups. A bit more flexibility/customization in reporting would be a nice improvement. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling helps us scale translations without sacrificing quality. It eliminates a lot of manual coordination between developers, content writers, and translators. Automation, translation memory, and glossary management ensure consistency across languages while saving time and cost. It’s especially useful for managing frequent content updates in a structured and predictable way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Smartling? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Smartling ](https://www.g2.com/products/smartling/discussions/new) GU Guest User What is Smartling used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-smartling-used-for) RV Rafael Vasquez-Villa • Last activity over 6 years ago Can the software/service be validated? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/24358-can-the-software-service-be-validated) [ View all Discussions ](https://www.g2.com/products/smartling/discuss) ## Pricing Options Pricing provided by Smartling. ### Enterprise Contact Us Per Year ### Core Free Per Year [ View More Pricing Information ](https://www.g2.com/products/smartling/pricing) Smartling Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_287fd9c2c920a925bfe1e08aa0ac6b29/lokalise.png "Product Avatar Image") Lokalise 4.7/5(760) [ Compare Now ](https://www.g2.com/compare/lokalise-vs-smartling) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7f9470b7815c62a75f0242b45ed3453/transifex.png "Product Avatar Image") Transifex 4.2/5(724) [ Compare Now ](https://www.g2.com/compare/smartling-vs-transifex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8a3619d14e0e78e0d9150be69dca67da/crowdin.png "Product Avatar Image") Crowdin 4.4/5(713) [ Compare Now ](https://www.g2.com/compare/crowdin-vs-smartling) ##### ##### Smartling Features Translation Support Automated Translation Workflows Glossary Visitor Customization Language-Based Domains Client Tools Billing and Invoicing Client Portal Client Management Translation Tools Computer-Assisted Translation Glossary Access Controls/Permissions [ View More Features ](https://www.g2.com/products/smartling/features) ## Top-Rated Alternatives [ ![Phrase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phrase") Phrase 4.5/5(1,307) ](https://www.g2.com/products/phrase-phrase/reviews) [ ![Lokalise](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lokalise") Lokalise 4.7/5(760) ](https://www.g2.com/products/lokalise/reviews) [ ![Transifex](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Transifex") Transifex 4.2/5(724) ](https://www.g2.com/products/transifex/reviews) [ View All Alternatives ](https://www.g2.com/products/smartling/competitors/alternatives) ##### Categories on G2 [Translation Management](https://www.g2.com/categories/translation-management)[Website Translation Tools](https://www.g2.com/categories/website-translation-tools) ##### Explore More [Most reliable sales compensation tools for mid-sized companies](https://www.g2.com/discussions/what-are-the-most-reliable-sales-compensation-tools-for-mid-sized-companies)[What partner ecosystem platforms do AWS channel partners and ISVs actually use to drive recurring revenue and track partner-influenced opportunities?](https://www.g2.com/discussions/what-partner-ecosystem-platforms-do-aws-channel-partners-and-isvs-actually-use-to-drive-recurring-revenue-and-track-partner-influenced-opportunities)[Which automotive marketing platforms maintain responsiveness after implementation based on dealership reviews and feedback?](https://www.g2.com/discussions/which-automotive-marketing-platforms-maintain-responsiveness-after-implementation-based-on-dealership-reviews-and-feedback) [What on-premise data integration solutions offer a no-code workflow builder that lets data engineers handle complex transformations without writing custom SQL for every pipeline?](https://www.g2.com/discussions/on-premise-data-integration-what-on-premise-data-integration-solutions-offer-a-no-code-workflow-builder-that-lets-data-engineers)[What is the best asset leasing software for a small equipment rental business that wants something powerful enough to grow with them without a huge learning curve from day one?](https://www.g2.com/discussions/what-s-the-best-asset-leasing-software-for-a-small-equipment-rental-business-that-wants-something-powerful-enough-to-grow-with-them-without-a-huge-learning-curve-from-day-one)[Pros and Cons Details](https://www.g2.com/products/smartling/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)