[ Natterbox Reviews ](https://www.g2.com/products/natterbox/reviews) [ Natterbox Reviews ](https://www.g2.com/products/natterbox/reviews) # Natterbox Pricing Overview [Editedit](https://my.g2.com/natterbox/pricings) ## Natterbox Pricing Key Insights Last updated on Apr 09, 2026 * * * Natterbox offers **4 pricing editions** , starting at **$82**. Natterbox pricing tiers are designed to support different usage levels and team sizes. Natterbox does not offer a **free trial**. Compare the Natterbox pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Natterbox Limited** for **custom pricing**. * * * PRO — $82 / 1 User Per Month PREMIUM — $146 / 1 User Per Month ENTERPRISE — Contact Us / 1 User Per Month ADD-ONS — Contact Us / 1 User Per Month Rated 4.4 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. PRO Starting at $82.00 1 User Per Month [Contact Us](#) Fully-featured voice solution for small to midsize contact centers and sales teams. - Access to the Natterbox Platform - Voice Channel Package - IVR, Auto-attendant, & Hunt Groups - Call Recording - Listen-in, Barge, & Whisper - Dashboards & Reports - Salesforce Integration - 24/7 Support Show More PREMIUM Starting at $146.00 1 User Per Month [Contact Us](#) Next-level voice features that facilitate more personalized conversations. - Everything in Pro plus: - Digital Channels Package (SMS and WhatsApp) - Shared Inbox - Skills-Based Routing - Enhanced Screen-pops & TTS - Local Presence Dialing - Post-Call CSAT Surveys Show More ENTERPRISE Contact Us 1 User Per Month [Contact Us](#) For companies that need advanced configurations and want a full AI-powered service experience. - Everything in Premium, plus: - AI Advisor - AI Assistants - AI Agents - Priority Customer Support - Dedicated Success Manager Show More ADD-ONS Contact Us 1 User Per Month [Contact Us](#) Enhance your Natterbox experience with customizable add-ons. - Natterbox AI - SMS - WhatsApp Business - PCI Payments - Remote Assist Show More Natterbox pricing is built for flexibility and scalability, starting with your choice of voice solution - Salesforce Service Cloud Voice or Natterbox CTI as the foundation. From there, customize your contact center with add-ons like call recording, AI Agents, and AI Assistants to fit your specific needs. Our Pro, Premium, and Enterprise bundles cater to businesses of all sizes, ensuring cost efficiency and tailored solutions. Unlike competitors, Natterbox offers a fully customizable, Salesforce-native approach, empowering organizations to optimize productivity, enhance customer experiences, and pay only for what they need. Pricing information for Natterbox is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Natterbox must be conducted with the seller. Pricing information was last updated on March 20, 2026 Show More ## Natterbox Pricing FAQs Generated using AI ### Is Natterbox free, or does it offer a free trial? No. According to G2 data, Natterbox does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. ### How much does Natterbox cost in 2026? According to G2 data, Natterbox pricing in 2026 starts at $82.00 and can reach $146.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Natterbox Limited's official pricing page for the most current details. ### Who is Natterbox pricing best suited for? Natterbox's pricing is best suited for mid-market and enterprise companies deeply embedded in the Salesforce ecosystem. G2 reviewers from Financial Services, Leisure and Travel, Manufacturing, Staffing, and Healthcare industries represent the most active adopters. The Pro tier suits smaller Salesforce-using contact centers needing reliable voice and call routing, while the Premium tier appeals to mid-market teams requiring omnichannel communication. G2 reviews of Natterbox indicate Enterprise-tier buyers are typically large organizations pursuing AI-driven customer service transformation. Small businesses also appear across G2 data, particularly in Financial Services and Real Estate, valuing the CRM integration and call analytics for lean sales and support teams. ### What are the key differences between the free and paid versions of Natterbox? Natterbox does not offer a free version. According to G2's pricing data for Natterbox, the entry-level Pro tier starts at $82.00/month and includes core voice capabilities such as IVR, call recording, Salesforce integration, and 24/7 support. Natterbox's Premium tier at $146.00/month adds digital channels like SMS and WhatsApp, skills-based routing, and post-call CSAT surveys. Natterbox's Enterprise tier, available via custom quote, unlocks AI Advisor, AI Assistants, and AI Agents alongside a dedicated success manager. Add-ons such as PCI Payments and WhatsApp Business are also available at custom pricing, allowing organizations to tailor Natterbox's pricing to their specific operational needs. ### Is Natterbox considered good value for its pricing? Natterbox is widely regarded as a premium but worthwhile investment, particularly for Salesforce-centric organizations. G2 reviewers consistently give high ratings, with the majority awarding 4.5 to 5 stars, reflecting strong satisfaction despite cost concerns. A Financial Services reviewer noted it is a fairly expensive component of their tech stack, while an Enterprise reviewer acknowledged they wished it were free. However, G2 reviews of Natterbox consistently highlight that the seamless Salesforce integration, reliable call quality, responsive 24/7 support, and continuous AI innovation justify the price. One reviewer noted account managers proactively help optimize license counts, adding further cost-efficiency. For Salesforce-dependent contact centers, G2 data on Natterbox suggests the value proposition is strong. ## Top-Rated Alternatives [ ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall") Aircall 4.4/5 (1,564) ](https://www.g2.com/products/aircall/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5 (2,425) ](https://www.g2.com/products/talkdesk/reviews) [ ![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX") RingEX 4.2/5 (1,342) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/natterbox/competitors/alternatives) ## Natterbox Pricing Reviews (1) ![Evert Jan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evert Jan W.") EW Evert Jan W. Eigenaar Mid-Market (51-1000 emp.) 12/5/2025 More Options - - [Respond as Natterbox](https://www.g2.com/survey_responses/natterbox-review-12049224/official_response/new) "Natterbox's Innovative Features helped us to make next steps on our growth" 4.5/5 What do you like best about Natterbox? By introducing Natterbox within our company we get much more data and they thinking about introducing new features to make it easier Review collected by and hosted on G2.com. What do you dislike about Natterbox? Nothing at all. We are happy user still discovering the possibilities of Natterbox Review collected by and hosted on G2.com. What problems is Natterbox solving and how is that benefiting you? Just the right data for us so we now can be much more effective and efficient Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite Natterbox Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall 4.4/5 (1,599) [ Compare Now ](https://www.g2.com/compare/aircall-vs-natterbox) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_333d84f771a77f2d8c628aef2bcea65b/vonage-business-communications.png "Product Avatar Image") Vonage Business Communications 4.3/5 (502) [ Compare Now ](https://www.g2.com/compare/natterbox-vs-vonage-business-communications) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-connect.jpg "Product Avatar Image") Connect 4.4/5 (87) [ Compare Now ](https://www.g2.com/compare/amazon-connect-vs-natterbox) ##### Categories on G2 [ Conversation Intelligence ](https://www.g2.com/categories/conversation-intelligence)[ Outbound Call Tracking ](https://www.g2.com/categories/outbound-call-tracking)[ Sales Coaching ](https://www.g2.com/categories/sales-coaching) [ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ Salesforce AppExchange Apps ](https://www.g2.com/categories/salesforce-appexchange-apps)[ VoIP Providers ](https://www.g2.com/categories/voip-providers)[ Contact Center ](https://www.g2.com/categories/contact-center)[ Contact Center Quality Assurance ](https://www.g2.com/categories/contact-center-quality-assurance)[ Speech Analytics ](https://www.g2.com/categories/speech-analytics) Show More ##### Explore More [ Top platforms for real-time ABM performance monitoring ](https://www.g2.com/discussions/top-platforms-for-real-time-abm-performance-monitoring)[ What is the best tool for tracking local search rankings? ](https://www.g2.com/discussions/what-is-the-best-tool-for-tracking-local-search-rankings)[ Top platforms for self-service customer support knowledge ](https://www.g2.com/discussions/top-platforms-for-self-service-customer-support-knowledge) [ Top-rated construction PM platforms for large projects ](https://www.g2.com/discussions/top-rated-construction-pm-platforms-for-large-projects)[ What are the top-rated event marketing platforms for trade shows? ](https://www.g2.com/discussions/what-are-the-top-rated-event-marketing-platforms-for-trade-shows)[ Pros and Cons Details ](https://www.g2.com/products/natterbox/reviews?qs=pros-and-cons) Show More [ Top platforms for real-time ABM performance monitoring ](https://www.g2.com/discussions/top-platforms-for-real-time-abm-performance-monitoring)[ What is the best tool for tracking local search rankings? ](https://www.g2.com/discussions/what-is-the-best-tool-for-tracking-local-search-rankings)[ Top platforms for self-service customer support knowledge ](https://www.g2.com/discussions/top-platforms-for-self-service-customer-support-knowledge) [ Top-rated construction PM platforms for large projects ](https://www.g2.com/discussions/top-rated-construction-pm-platforms-for-large-projects)[ What are the top-rated event marketing platforms for trade shows? ](https://www.g2.com/discussions/what-are-the-top-rated-event-marketing-platforms-for-trade-shows)[ Pros and Cons Details ](https://www.g2.com/products/natterbox/reviews?qs=pros-and-cons)