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Natterbox Limited

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4.4 out of 5 stars
121 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2010
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Natterbox

121 reviews

The Natterbox management portal gives control of voice

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Star Rating

84
28
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3

Natterbox Limited Reviews

Review Filters
Profile Name
Star Rating
84
28
4
2
3
Verified User in Sports
AS
Verified User in Sports
12/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

Natterbox is a stable, AI-driven and well-integrated Voice Solution for Salesforce

|Natterbox
Natterbox is easy to administrate, especially when it comes to managing call routings, allowing us to make adjustments quickly in response to business needs. The recently added AI-powered features demonstrate that Natterbox is innovating and staying at the pulse of the times.
Dennis K.
DK
Dennis K.
mobile.de - Process Manager Customer Service - driving AI Transformation in CS || exBOSCH || Business Professional with 20+ Years Experience
12/12/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Seamlessly Integrated Customer Service Solution

|Natterbox
I love that Natterbox is completely integrated into the Salesforce environment. It's lovely because it works seamlessly and flawlessly. Over the one and a half years I've been using it, it's been stable, with only two outages so far. Besides that, the customer experience and the customer success management from Natterbox are pretty good. Also, the initial setup was pretty good; it was easy to set up and integrate into Salesforce, and we learned a lot during the three-month transition from our old provider.
Verified User in Consumer Services
AC
Verified User in Consumer Services
12/11/2025
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Use and Great Support: Natterbox Meets Our Telephony Needs

|Natterbox
We had great collaboration regarding features we need and we had excellent workshops to find out how that could work and be implemented in our org

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HQ Location:
London, England

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@Natterbox

What is Natterbox Limited?

Natterbox is an AI Powered contact center solution that's embedded and managed inside Salesforce. We help Salesforce-first companies to personalize their conversation journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables you to create and manage your entire business phone system and contact center globally, inside the world’s #1 CRM. With key CTI and contact center features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging, speech analytics and dialer.

Details

Year Founded
2010