FrontSpin is built by people who clearly understand real outbound operations. It is reliable, fast, and easy for reps to use daily. From a technical side, the API is well documented, consistent, and flexible enough to support real reporting and automation without workarounds. Customer support is strong, responsive, and actually helpful when you need to go deep. Review collected by and hosted on G2.com.

There are areas where reporting customization could be more self-service and require less external tooling. Some advanced workflows still require engineering effort, but this is expected at scale and is not a blocker. The important part is that FrontSpin is actively working on this. They ship weekly updates, deliver larger improvements on a monthly cadence, and communicate clearly around what is coming and when. There is a real and reliable delivery timeline, not vague promises. Review collected by and hosted on G2.com.

I think FrontSpin is a big help when it comes to dialing. It's easy to use and provides a fast and reliable response rate. I haven't experienced lagging or getting stuck like with other web dialers. It gives me timely information and a clear voice when talking to potential clients. I value the dialer feature the most. Review collected by and hosted on G2.com.

I faced issues during the initial setup of FrontSpin as it got stuck all the time. It was laggy, slow, and occurred sometimes during the day. Review collected by and hosted on G2.com.

Since we moved to FrontSpin, our call activity and connect rates have gone up significantly. Also their AI features are great. It was very easy to get started. New reps were able to learn it right away, and as an outsourcer managing multiple clients, the RevOps team likes the APIs so we can have detailed reports for our customers. Review collected by and hosted on G2.com.

There’s really not much to complain about. It works well overall. I’d just like to see more integration options added over time. Review collected by and hosted on G2.com.

I've used every dialer in the B2B market and still work with clients that use them all and NONE of them come close to the connect rates that Frontspin delivers.

The user interface is simple and effective. This dialer is not designed to look cute for your sales reps. It's designed to get them into conversations because more conversations equals more pipeline and more pipeline equals more revenue.

Their support team is unmatched as well. They are hands on when it comes to onboarding, implementing, and ongoing enablement.

I recommend this tool to someone daily!

Do yourself a favor and try it out. Review collected by and hosted on G2.com.

Nothing. The tool works exactly like it's designed to work. Review collected by and hosted on G2.com.

It is simple to use. Integrates perfectly with my CRM and easy to build and track call lists Review collected by and hosted on G2.com.

I have to go into my Salesforce to add leads from there to Frontspin to ensure it tallys on my KPI info Review collected by and hosted on G2.com.

Their product is excellent and their support to their clients far exceeds expectations Review collected by and hosted on G2.com.

We have found no downsides in working with FrontSpin Review collected by and hosted on G2.com.

It's cheap and had conformed to our business model where others didn't. Review collected by and hosted on G2.com.

Every single day my SDRs struggle with Frontspin glitches. Contacts get misplaced overnight, contacts jump from one step of a cadence to another with no reason, recently an outage deleted the majority of cadences across our company. This had huge impact to our metrics and our bottom line. Naturally, bugs are to be expected with software but the support team has been nonexistent during the crisis their poorly made software created.

Also, the tasks features are counterintuitive to use and don't adequately fill their function as reminders. I'd never use this software again and strongly recommend you don't either. Review collected by and hosted on G2.com.

Frontspin is an exceptional tool that has completely transformed lead generation and the SDR role. With its incredible feature set and user-friendly interface, it has become one of the best solutions in the market. The technical support provided by Frontspin is unmatched. I was blown away by their responsiveness and willingness to provide hands-on assistance to help me set up my entire system and integrate it with Salesforce.

One of the standout features of Frontspin is their multi-level sorting of dialing lists. This feature has made it easy for me to prioritize leads and manage customer interactions. I never feel overwhelmed or inundated with data, thanks to the seamless organization and filtering of information in Frontspin.

What's more, the tool is incredibly intuitive, making it straightforward for me to navigate and use regularly. It's an immensely satisfying experience when software is this well-designed, and Frontspin manages to achieve that balance beautifully.

I can say with certainty that Frontspin is one of the best tools I have used as an owner of a lead generation company and as an SDR. The level of support, the user-friendly interface, and the impressive feature set make it a top choice in the market. I highly recommend Frontspin to anyone looking to optimize their sales workflow and maximize their customer outreach capabilities. Review collected by and hosted on G2.com.

The one significant issue that pestered us was that during power dialing, Frontspin only dialed one number on the call record, disregarding the rest of the listed numbers. We would love to use this function, but not hitting all the numbers is no good.

I would say having one down fall is not bad compared to all the other tools in the market! Review collected by and hosted on G2.com.

Our sales team has been using Frontspin, and we like how it integrates very well with Salesforce. All the data in Salesforce appears on Frontspin with an option for personalization. It's very user-friendly. The reps can dial, log what happened, disposition, set a task, and go to the next call on one page, making the job easier and more efficient. Review collected by and hosted on G2.com.

Though it doesn't happen often, bugs and errors where sometimes calls and records get mixed up. Review collected by and hosted on G2.com.

It is best in all aspects but what I liked most is Streamline workflow and increase quality lead generation with account-based Playbooks. Set priority call and email lists, cadence, message delivery and social communication. Review collected by and hosted on G2.com.

Sometimes you cannot see data which you saved but it is completely recoverable. Software will get slow sometimes. Need to work on interfaces and data management. Review collected by and hosted on G2.com.