--- title: Aloware Reviews meta_title: 'Aloware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 827 reviews by the users' company size, role or industry to find out how Aloware works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 827 scale: '5' date_modified: '2026-08-07' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aloware Reviews **Vendor:** Aloware **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.1/5.0 **Total Reviews:** 827 ## About Aloware Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. ## Aloware Pros & Cons **What users like:** - Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration. (126 reviews) - Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience. (84 reviews) - Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms. (68 reviews) - Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management. (63 reviews) - Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency. (62 reviews) - Users love the **seamless CRM integration** of Aloware, enhancing productivity with automated communication tools. (59 reviews) - Customer Support (59 reviews) - Efficiency (59 reviews) - Easy Integration (55 reviews) - Dialing Features (53 reviews) **What users dislike:** - Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls. (90 reviews) - Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication. (51 reviews) - Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app. (50 reviews) - Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery. (46 reviews) - Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience. (42 reviews) - Missing Features (35 reviews) - Number Issues (33 reviews) - Connection Issues (32 reviews) - Integration Issues (30 reviews) - Lack of Intuitiveness (24 reviews) ## Aloware Reviews ### 1. Anoosh & Sohrab are the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Hayato H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2020 **What do you like best about Aloware?** The support & continuous features that Aloware provides is just amazing. They continue to implement more features and the inbound & outbound calls are super easy to make. **What do you dislike about Aloware?** They are heavy on Hubspot, and we use Zoho so the integration comes later, but they do such a wonderful job trying to do their best to make it integrate with Zoho and create new features for us. **What problems is Aloware solving and how is that benefiting you?** Inbound & outbound calling that integrates with a CRM system. ### 2. Awesome Company to work with. Highly recommend Aloware to anyone and everyone! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Aloware?** The connectivity and the response we get from our clients. **What do you dislike about Aloware?** Sometimes there are little kinks that need to get fixed. **What problems is Aloware solving and how is that benefiting you?** Getting a good response from clientelle. ### 3. The best **Rating:** 5.0/5.0 stars **Reviewed by:** Raphael A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Aloware?** Everything.huge upside. It's the best ever! **What do you dislike about Aloware?** Sometimes the Wi-Fi makes the connection sound like shit **What problems is Aloware solving and how is that benefiting you?** It's helping people not spamming my real number ### 4. Simple Dialer, Nothing Crazy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Aloware?** It was straight forwards and simple to use. It was easy to set up and the click-to-call feature was really nice when you're making a lot of dials every day. The integration with Hubspot also worked well. **What do you dislike about Aloware?** Although I liked the click-to-call feature, I hated that the icon was popping up on every last phone number for any website that I visited, causing it to be in the way. It was also annoying that features were different on mobile than were available on desktop. I can't remember exactly which ones. **What problems is Aloware solving and how is that benefiting you?** It made it simple for click-to-call purposes. We were having to make well over 80 calls a day so that functionality saved a lot of time from having to enter in every single phone number. Also, we could do texting as well with potential customers which was nice. It kept track of that for us which was a useful feature. ### 5. Aloware is a very flexible and customizable platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Kailea M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Aloware?** I like that Aloware has multiple customizable features. Other dialers I have used before have limited functions and don't run as smoothly. The graphics/displays are also phenomenal. **What do you dislike about Aloware?** The downsides to using Aloware comes when you have to set up a brand new system or page for specific departments because there are a lot of bugs to work through. **What problems is Aloware solving and how is that benefiting you?** Aloware helps out with scheduling meetings, setting reminders, neatly organizing my outbound and inbound calls/texts, etc. ### 6. Amazing and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Aloware?** It's quality of call and cover of privacy **What do you dislike about Aloware?** Can't think of anything that isn't being helpful **What problems is Aloware solving and how is that benefiting you?** Privacy of the workers around me ### 7. great calling service **Rating:** 5.0/5.0 stars **Reviewed by:** Nikko E. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Aloware?** the pro dialer makes mass phone calls easy **What do you dislike about Aloware?** the system glitches and opens and closes phone a lot **What problems is Aloware solving and how is that benefiting you?** MAss phone calls ### 8. Robust platform **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Aloware?** Easy to use for contacting people, nice comunication friendly **What do you dislike about Aloware?** Sometimes gets stuck/frozen and it needs to be closed and reopen **What problems is Aloware solving and how is that benefiting you?** It gets stuck sometimes ### 9. Amazing product, especially the sequences and power dialer. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Aloware?** Sequences are highly customizable and automated. **What do you dislike about Aloware?** It tends to load slowly, so it requires solid hardware. **What problems is Aloware solving and how is that benefiting you?** It prevents my prospects from going unattended ### 10. Aloware is user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Cyman Tan Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Aloware?** Aloware is user friendly and convenient. **What do you dislike about Aloware?** limited access for non admin, CS wont provide some info if you are not admin **What problems is Aloware solving and how is that benefiting you?** limited access ### 11. application **Rating:** 2.5/5.0 stars **Reviewed by:** timothy A. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Aloware?** You can send a text message schedule. YEY **What do you dislike about Aloware?** Aloware application needs to be addressed because of the low version **What problems is Aloware solving and how is that benefiting you?** Use of nothing ### 12. Alloware **Rating:** 5.0/5.0 stars **Reviewed by:** Wilmer R. | Account Manager / Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Aloware?** Excellent communication tool and excellent interactive features **What do you dislike about Aloware?** wrap up time and not enough features on mobile app **What problems is Aloware solving and how is that benefiting you?** contact data base ### 13. Not bad but a lot of bugs that still need to be worked out internally **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Aloware?** Support team, clear audio/sound, easy to use, can have multiple users in each layer **What do you dislike about Aloware?** Continuous issues, automatically kicks you offline, send calls straight to voicemail, will continue to ring after answering, still beta testing with too many inconcusive test results to be able to solved ongoing user issues **What problems is Aloware solving and how is that benefiting you?** Client contact and sales team usage ### 14. It is a new and different experience. It is exciting knowing different platforms **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Aloware?** That we can see the notes and contact information that is most important, it helps that it shows metrics as well to keep track of everything better. It allows for easy access. **What do you dislike about Aloware?** The notes and texts disappear at times. You also can't keep track of reminders well, and hard to know what appointments were set. It is frustrating not getting notified when a customer texts back. **What problems is Aloware solving and how is that benefiting you?** fixing text messages so we can see what was last sent. They are specifying how the leads are sent in to each lead source so that you are the sole owner and can only contact them. still in the works. ### 15. Versatility **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Aloware?** I like the in-depth configuration; and the support team, they are quick and punctual, and they report any significant issues to the engineering team; just about anything you'd want out of a call system aloware offers. **What do you dislike about Aloware?** The UI can be buggy at times, but most of it is front-end related, most of this is related to aloware classic, aloware talk is very sleek and has minimal issues that I've seen thus-far. **What problems is Aloware solving and how is that benefiting you?** It allows our sales representative to keep track of contacts, send text messages, and move contacts between the team. It allows for in-depth call tracking as well, both inbound and outbound. ### 16. Effective and simple **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Aloware?** I really like the power dialer. Using a power dialer for the first time and it is great to use. Another thing I like is the constant improvements, to start there were some bugs and they have been repaired. **What do you dislike about Aloware?** Seems like it is pretty new sometimes as far as developement goes, some features that I would think would be there arent or there are some minor functionality negatives. **What problems is Aloware solving and how is that benefiting you?** From what it looks like there are changes happening to the dispositions on calls when using power dialer. That is super important because I need to know what happened on my last call to track accurately ### 17. Excited about the transition to Aloware **Rating:** 4.0/5.0 stars **Reviewed by:** Ionut A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Aloware?** I was impressed by the audio quality during calls, really enjoyed the user experience and the transition was easy and intuitive. **What do you dislike about Aloware?** It takes too long from the moment of using click to call to actually connecting the call. The response time could be reduced. **What problems is Aloware solving and how is that benefiting you?** It offers great audio quality which allows for better interactions and a better understanding of issues in a fast-paced environment. ### 18. Aloware Review - I like it **Rating:** 4.5/5.0 stars **Reviewed by:** Dominique D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Aloware?** I appreciate the integration Aloware offers with CRM software. My company uses Hubspot, and the tracking capabilities are especially helpful/time-saving. **What do you dislike about Aloware?** The caller ID function doesn't pull up when the call is coming through, only when I answer. Less helpful. **What problems is Aloware solving and how is that benefiting you?** Aloware allows me to man our company phone lines from my cell phone. This provides me much more flexibility to my day. ### 19. Great Software with data and metrics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Aloware?** The reporting in the system allows for great tracking of user calls and interactions. The ability to text clients has been a godsend. Looking forward to the additional features they are adding! **What do you dislike about Aloware?** The app itself has improvements, hopefully in the near future, that will show when a missed call occurs on a particular line instead of relying on email notifications for that info. **What problems is Aloware solving and how is that benefiting you?** Currently, there aren't issues Aloware is solving directly but I anticipate future updates will alleviate the issues I'm currently facing on the desktop application. ### 20. Aloware **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Aloware?** I like that it makes dialing easy. I have used dialers that require much more effort to use **What do you dislike about Aloware?** I dislike that I cannot view my team's numbers. I only can view my own numbers **What problems is Aloware solving and how is that benefiting you?** It solves the problem of disorganized leads, and speeds up the process at the same time. No more having to fish out each individual lead, and dial them manually ### 21. good so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Aloware?** local presence, and sms template. the fact that **What do you dislike about Aloware?** when it automitcally put the phone as busy and we cant get calls. **What problems is Aloware solving and how is that benefiting you?** having tha ability to contact leads with a local presence helps with the response rate. Also, recording and the transcript helps with after call emails ### 22. Ease of use and Understanding **Rating:** 3.5/5.0 stars **Reviewed by:** Londia B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Aloware?** That I can call a customer without even having to dial in their number by going through Hubspot **What do you dislike about Aloware?** That it does seem to have some crashes and bugs related with it. Usually happens at the worst time's also. **What problems is Aloware solving and how is that benefiting you?** It absolutely makes it easier to call a customer from my Hubspot account and not having to manually dial a number. ### 23. Too many consistent issues **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Aloware?** It syncs with our CRM. The ability to make calls through the CRM is helpful. Reading voicemails are helpful. Listening in on other calls for training, is helpful. **What do you dislike about Aloware?** Too many consistent issues. Aloware support can't fix the issues without our help, which takes up too much of our time. Even if the problem is fixed, it happens again later. **What problems is Aloware solving and how is that benefiting you?** I don't know that Aloware has permanently solved any issues that have come up. The same issues keep coming up and causing problems for us. The issues mess up our metrics, which we're held accountable for. ### 24. Aloware review **Rating:** 3.5/5.0 stars **Reviewed by:** Matthew B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Aloware?** I'm a fan of the user friendly capability but there are times when the system goes down and causes problems. **What do you dislike about Aloware?** The issues with the system going down do not happen often but when they do it brings workflow to a halt **What problems is Aloware solving and how is that benefiting you?** The help support has a fast response but it can be frustrating when this does happen ### 25. Communication efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Gabrielle G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Aloware?** It is safe and convenient for me to do outreach. The features are so helpful as well. **What do you dislike about Aloware?** Sometimes I have a hard time using Aloware Talk on my laptop to call people because the connection doesn't sound as good as when I use my phone **What problems is Aloware solving and how is that benefiting you?** I'm able to easily call prospects and listen to previous conversations ### 26. Great Calling Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Aloware?** One of the only VOIP software our company has used where we don't have issues with it not ringing **What do you dislike about Aloware?** As of now no issues to report as everything is working okay. **What problems is Aloware solving and how is that benefiting you?** Allows us to track outbound calls and receive inbound without issues. ### 27. Aloware for Mainline **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Aloware?** Aloware has significantly changed our ability to report on daily activity. It's been such a useful tool to be able to actually drive corrective activity on the phones. **What do you dislike about Aloware?** What we don't like about Aloware is that it does not ring through to our personal cells. It rings through the app but not the actual phone. This can make it difficult to manage. **What problems is Aloware solving and how is that benefiting you?** Aloware solved the reporting issues we were experiencing and call recording for coaching my teams. Having utilized it for a couple of years now, it's very easy to coach from. ### 28. Reliable, most of the time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Aloware?** Aloware makes calling out to my clients easy! I also like the voicemail emails. **What do you dislike about Aloware?** Occasionally it doesn't let me call out and it's hard to find out why. Can be a little glitchy with Hubspot, and I'm not sure if that's a Hubspot or Aloware issue. **What problems is Aloware solving and how is that benefiting you?** Aloware helps me make a lot of calls, quickly. It also allows all the members of my team to be aware of what the other team members are doing. ### 29. Great Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Aloware?** The way it can be intergrated with other tools. **What do you dislike about Aloware?** There can sometines be errors but the aloware team are quick to assit and fix **What problems is Aloware solving and how is that benefiting you?** it is one of the mail tool we use to keeo track of our leads ### 30. The ease of access and the navigation has been superb. **Rating:** 5.0/5.0 stars **Reviewed by:** Sharry B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Aloware?** Being able to see the calls as they come in and the ablilty to listen to my calls. **What do you dislike about Aloware?** There seem to be glitches when the calls come in via sound, but there is no way to accept them. **What problems is Aloware solving and how is that benefiting you?** The ability to read a voicemail rather than to listen to it. ### 31. SYSTEM CRASHES ALL THE TIME **Rating:** 2.5/5.0 stars **Reviewed by:** Samantha R. | relocation consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Aloware?** THAT ITS EASY TO USE, EASY TO NAVIGATE THROUGH .true **What do you dislike about Aloware?** THAT IT CRASHED AND HANGS UP ON MY CLINETS ALL THE TIME. true **What problems is Aloware solving and how is that benefiting you?** I DONT HAVE TO USE MY HOME PHONE THAT IS THE ONLY GOOD PART, quick ### 32. It's good for what we need **Rating:** 4.5/5.0 stars **Reviewed by:** Jared F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Aloware?** I like the fact that it has excellent call quality, and you're able to have a local presence when you call into different places. **What do you dislike about Aloware?** The round robin feature is broke and need the work. **What problems is Aloware solving and how is that benefiting you?** It gives a dialer and allows us to have transparency with our call floor ### 33. It is a great dialing system, it just have a few kinks to be worked out **Rating:** 3.5/5.0 stars **Reviewed by:** Joslyn M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Aloware?** The layout is very easy to manoeuvre. It is very imformative. **What do you dislike about Aloware?** Lots of helpful info is displayed about the users, the kinks and lags need to be fixed though **What problems is Aloware solving and how is that benefiting you?** I find it has trouble staying connected and kicks me off of calls, fixing that would be super beneficial ### 34. Aloware Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Mexi F. | Enterprise Business Consultant , Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Aloware?** Compared to other dialers out in the market, Aloware requires fewer clicks to move from one contact to another. I can get more calls done. I haven't found anything out there that can save the same amount of time. **What do you dislike about Aloware?** Sometimes when I try to open the phone dialer it glitches out. Having to reload the page can get annoying at times. I do not know what causes the issue, but would love an explanation if it's our end or what. **What problems is Aloware solving and how is that benefiting you?** Being able to get more outbound calls in less time. Our outreach has increased based on their integration with our CRM. Loading prospect information and task in one place is huge for us. ### 35. The Aloware Review **Rating:** 3.5/5.0 stars **Reviewed by:** Joe H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Aloware?** Easy to use. Upfront in execution. Fairly reliable dialing. **What do you dislike about Aloware?** Needs optimization in UI and simplification in dispositioning for maximum efficiency. **What problems is Aloware solving and how is that benefiting you?** Aloware is allowing me to cold-call leads. I am not a primary user and don't understand it deeply. But at the surface level, it is straightforward and valuable. ### 36. Not bad, but room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Natasha Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Aloware?** The ability to text, see visual voicemails, and integration with our system seems to flow well. **What do you dislike about Aloware?** The dashboard and just function. I can't say its user friendly... and the connection and clarity vary. However, that is what you get with a VOIP system. **What problems is Aloware solving and how is that benefiting you?** tracking calls and text ### 37. Aloware helped my team connect with hundreds of clients via automation! **Rating:** 3.5/5.0 stars **Reviewed by:** Krista V. | Quality Assurance Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Aloware?** You can set up automation with Hubspot to add text messages into your outreach cadences, therefore, making scheduled outreach simple. It made convenient one-off messages simple and offered a solution for calling in browser. I also like the chrome extension which allows you to call or view a contact record whenever you see a phone number online. **What do you dislike about Aloware?** I found the mobile app to be clunky and not user-friendly. My phone would often not ring when it was supposed to, and I would also receive messages when they were supposed to be silenced. It also didn't appear that you could schedule holidays for no notifications like you can in some other apps. I also ran into issues with members sending group texts to me which were unable to be recieved as group messages. **What problems is Aloware solving and how is that benefiting you?** Aloware enabled me to keep my personal line private while connecting with clients and enabled our team visibility into conversations with our support team and other colleagues. All actions are logged to your CRM if it's set up correctly helping to ensure everyone is on the same page. ### 38. Best when using the Desktop App **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Aloware?** What I like most about Aloware is the ease of use. I utilize the desktop app and mobile app to do my work at my desk and when I am away, this provides great convenience so I can always be there for my students. **What do you dislike about Aloware?** I have reached out to Aloware to help me with this but still seem to be having an issue answering some incoming calls. I get a notification that pops up on the bottom of my desktop screen and when I click on it to answer the call nothing happens. I also don't see the call on the Aloware Desktop App to answer, it still shows the dial pad. This is frustrating as I miss many of my calls and do not have a way to answer them. **What problems is Aloware solving and how is that benefiting you?** None at the current moment they are helping me solve. I reached out about the matter above over 2 weeks ago and had to reach out yesterday again to see if someone can help me. ### 39. Solid power dialer platform **Rating:** 4.0/5.0 stars **Reviewed by:** Phillip S. | Business Development, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Aloware?** Aloware is easy to use and pick up. The product has improved over the last year since I started using it. The integration with our CRM powers our outbound and inbound prospecting efforts. **What do you dislike about Aloware?** Every now and then some glitches pop up, like the dialer flickering, missed inbound calls, de-sync between callls and our CRM (the call playback doesn't load in the CRM) but I assume they've been working on them as they've been decreasing as of recent. **What problems is Aloware solving and how is that benefiting you?** Dialing (inbound + outbound), using local presence calling, integration with our CRM. I hope they keep Aloware Classic Dialer, because it's been working well for me now. **Official Response from Julieta Fainboim:** > Hi Phillip S., Thank you for your review! We appreciate that. You are right, We strive every day to improve and provide the best service. We are sorry to hear about the troubles you have reported. Are you still having the same problems? Have you tried to contact our support team? If not, you can reach the support team by clicking the chat button inside the app, so we can give you personal attention. ### 40. Helpful to our team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Aloware?** if someone doesnt answer the call they are able to text into aloware and we are able to help them **What do you dislike about Aloware?** the update text messages slows down aloware **What problems is Aloware solving and how is that benefiting you?** answering text messages from client ### 41. Aloware is fine when it works **Rating:** 1.5/5.0 stars **Reviewed by:** Camille Q. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Aloware?** I like that I am able to look up my own calls to review if I need to remember what was said for my notes. I also enjoy being able to see who on my team is currently available. **What do you dislike about Aloware?** Aloware frequently does not route calls correctly, statuses get stuck and randomly change to whatever the default is, causing our team to often be kicked into unavailable or available when they shouldn't be. **What problems is Aloware solving and how is that benefiting you?** I allows use to contact customers. ### 42. dealing with bugs my first month wasn't fun. **Rating:** 2.5/5.0 stars **Reviewed by:** Laura D. | SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Aloware?** Once it was working the way it should have been from the start, It made my work day shorter and more organized. I love the chrome extension for power dialer! **What do you dislike about Aloware?** For the first month of being with aloware, there was bug after bug. I wasn't able to use the power dialer for two weeks which put me in a tough place... BUT it was fixed, the support team did everything they could and stayed in touch with me until it was fixed **What problems is Aloware solving and how is that benefiting you?** I'm a setter, the more dials I can do, the better. The extension as well as automated sequences have made my work day easier and faster. ### 43. Good Software **Rating:** 3.5/5.0 stars **Reviewed by:** Julia E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Aloware?** I like that ita easy to use, and you can call internationally **What do you dislike about Aloware?** That you dont get notified when you get incoming texts, might just me my settings though **What problems is Aloware solving and how is that benefiting you?** Not having to use a personal phone and ability to do everything from my laptop ### 44. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin E. | Business Development Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Aloware?** It is quick and easy to use. Makes outreach very easy for my team **What do you dislike about Aloware?** sometimes there are a lot of glitches or transferring issues which can slow the process **What problems is Aloware solving and how is that benefiting you?** It is helping us to quickly reach our clients ### 45. Good program, have not fully utilized as an individual **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2022 **What do you like best about Aloware?** Hubspot integration is a godsend. Call recording & transcripts save a lot of time. In talk, the option to call or text on command is great, and I love the voicemail drop feature **What do you dislike about Aloware?** Finding my own commmunication with contacts. I'd love to have an option to filter 'My Conversations', rather than seeing company-wide conversation. Focus mode messed up my notifications for a while too and I couldn't figure out why I couldn't see notifications or contacts other than my own. I do not own contacts, so I had no capabilities in that time to respond to calls or texts **What problems is Aloware solving and how is that benefiting you?** Hubspot integration. Seeing texts integrated in HS is a great step, and i like that that has taken a priority, since our workflow is from our CRM ### 46. Great initiatives needs a bit of refinement **Rating:** 3.5/5.0 stars **Reviewed by:** Alan D. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Aloware?** Texting features for automation amongst other features so you can make it seem like it is a seamless conversation for the user or capture all the information at once is helpful. **What do you dislike about Aloware?** Reporting is limited, you can use API's to get data from reporting but having additional native reporting for management would help! New software should allow managers (admins) to call without jumping into classic, having to jump back and forth is not very condusive **What problems is Aloware solving and how is that benefiting you?** Connecting with many clients through hubspot, having native connectors that allow us not have jump back and forth from system to system, streamlines the processes for us. ### 47. Amazing platform with a few shortcomings... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Aloware?** Ability to download call records and availabilty of vast array of filters **What do you dislike about Aloware?** Inability to download transcripts for calls **What problems is Aloware solving and how is that benefiting you?** Aloware helps us keep track of our daily conversations with the customer ### 48. User friendly, very reliable **Rating:** 3.5/5.0 stars **Reviewed by:** Jake P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Aloware?** User friendly and reliable. Good quality calls **What do you dislike about Aloware?** The occasional errors such as unable to answer incoming calls etc. **What problems is Aloware solving and how is that benefiting you?** I am able to quickly track all of my calls and text messages right in front of my face in an easy manner. ### 49. Aloware & Aloware Talk **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo H. | Project Liaison, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Aloware?** User friendly and has alot of customization settings to make it more personable and a better overall experince for the user and the customer / client you are conversin wth. **What do you dislike about Aloware?** currently nothing, just wish you could assign a large amount of user to a different owner or clear out a large amount of unread messages or text in one swipe instead of individual. **What problems is Aloware solving and how is that benefiting you?** Aloware is making communicating with clients and business a breeze and an overall better situation / experience to make it all fun and a great time. I think aloware is off to big and great things. ### 50. Works well for what it's trying to do. **Rating:** 3.0/5.0 stars **Reviewed by:** Joe W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Aloware?** The Powerdialer is amazing, works extremely well and doesn't have too many issues. **What do you dislike about Aloware?** The clunkiness of it, the powerdialer bringing back leads classified as "do not call" **What problems is Aloware solving and how is that benefiting you?** The problem of calling multiple people an X number of times a day. ## Aloware Discussions - [how can i set up my power dialer](https://www.g2.com/discussions/how-can-i-set-up-my-power-dialer) - 1 comment, 1 upvote - [I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.](https://www.g2.com/discussions/40707-i-was-trying-to-pull-up-recording-of-a-call-i-had-in-aloware-the-other-day-but-it-was-showing-me-some-sort-of-a-server-error-i-kept-trying-but-was-not-able-to-it-does-not-happen-with-every-call-that-i-pull) - 1 comment, 1 upvote - [Can I download the phonebook record and what is the maximum contacts to be saved?](https://www.g2.com/discussions/32769-can-i-download-the-phonebook-record-and-what-is-the-maximum-contacts-to-be-saved) - 1 comment, 1 upvote - [What is the maximum contacts I can add on Aloware?](https://www.g2.com/discussions/32579-what-is-the-maximum-contacts-i-can-add-on-aloware) - 1 comment, 1 upvote - [What other integrations are in the pipeline for Aloware?](https://www.g2.com/discussions/25272-what-other-integrations-are-in-the-pipeline-for-aloware) - 1 comment, 1 upvote - [View Aloware pricing details and edition comparison](https://www.g2.com/products/aloware/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+10%3A27%3A18+-0500&secure%5Bsession_id%5D=c7e4e48e-f4da-4671-832b-c435e4813e16&secure%5Btoken%5D=a3e8f410b2a8246ec8fcce82f46e24c006e51560f7352d19be8fd0202db6d903&format=llm_user) ## Aloware Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) ## Aloware Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Quality Assurance** - Evaluation - Calibration - Reports **Channels** - Voice - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Conference Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Engagement** - Feedback - Dashboards - Training - Activity Dashboard **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Performance** - Third-Party Integrations - Compliance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking - AI/Machine Learning **SMS Platform** - Reporting - Marketing Automation - White Label - Short Codes - API Integration - QR Codes **Generative AI** - Call Routing - Generative AI **Generative AI** - Generative AI - Lead Generation **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **AI - RCS Business Messaging** - AI **Additional Functionality** - Customer Journey Mapping - Employee Coaching Tools - Queue Management - Sentiment Analysis - Call Monitoring - Quality Management - Customer Surveys - Agent Interface - Knowledge Base Management - Collaboration Tools - Leaderboards - Employee Reward Programs - Workforce Management - Reporting/Analytics - Customer Experience Management - Predictive Dialer - Video Conferencing - Multi-Channel Communication - KPI Monitoring - AI Copilot - Feedback Management - IVR - Contact Management - Multiple Scoring Models - Real-Time Updates - Interaction Tracking - Call Recording - AI/Machine Learning - Screen Recording - Workflow Automation **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Generative AI** - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Aloware Alternatives - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (853 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,363 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 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