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Best Candidate Relationship Management Software for Small Business

Grace Savides
GS
Researched and written by Grace Savides

Products classified in the overall Candidate Relationship Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Candidate Relationship Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Candidate Relationship Management category.

In addition to qualifying for inclusion in the Candidate Relationship Management Software category, to qualify for inclusion in the Small Business Candidate Relationship Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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52 Listings in Small Business Candidate Relationship Management Available

(2,968)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Candidate Relationship Management software
View top Consulting Services for BambooHR
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BambooHR is a human resources software that provides features for managing team member information, tracking attendance trends, recruitment, training plans, and performance goals.
    • Users like BambooHR's user-friendly interface, its ability to integrate with third-party applications, the convenience of a dedicated mobile app for on-the-go requests and approvals, and its features for managing and tracking various HR-related tasks.
    • Users reported issues with the integration between BambooHR and the Office 365 system, the rigidity of some workflows, the lack of a comprehensive section for referrals, slow page loading times, and the need for more detailed reporting features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BambooHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    406
    Helpful
    202
    Simple
    197
    User Interface
    191
    Customer Support
    186
    Cons
    Missing Features
    158
    Limited Customization
    131
    Limited Features
    109
    Poor Customer Support
    70
    Payroll Issues
    60
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BambooHR features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Performance
    Average: 8.8
    7.9
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BambooHR
    Company Website
    Year Founded
    2008
    HQ Location
    Draper, UT
    Twitter
    @bamboohr
    18,106 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,760 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BambooHR® is an all-in-one HR software solution designed to eliminate inefficiencies and simplify people management. Trusted by thousands of companies in over 150 countries, BambooHR centralizes your

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BambooHR is a human resources software that provides features for managing team member information, tracking attendance trends, recruitment, training plans, and performance goals.
  • Users like BambooHR's user-friendly interface, its ability to integrate with third-party applications, the convenience of a dedicated mobile app for on-the-go requests and approvals, and its features for managing and tracking various HR-related tasks.
  • Users reported issues with the integration between BambooHR and the Office 365 system, the rigidity of some workflows, the lack of a comprehensive section for referrals, slow page loading times, and the need for more detailed reporting features.
BambooHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
406
Helpful
202
Simple
197
User Interface
191
Customer Support
186
Cons
Missing Features
158
Limited Customization
131
Limited Features
109
Poor Customer Support
70
Payroll Issues
60
BambooHR features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.5
Performance
Average: 8.8
7.9
Interoperability
Average: 8.2
Seller Details
Seller
BambooHR
Company Website
Year Founded
2008
HQ Location
Draper, UT
Twitter
@bamboohr
18,106 Twitter followers
LinkedIn® Page
www.linkedin.com
1,760 employees on LinkedIn®
(1,183)4.8 out of 5
1st Easiest To Use in Candidate Relationship Management software
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    100Hires ATS simplifies hiring with an intuitive, user-friendly interface. Post jobs to LinkedIn, Indeed, Glassdoor, and Monster at no additional cost, and manage candidates effortlessly through our c

    Users
    • Recruiter
    • Technical Recruiter
    Industries
    • Staffing and Recruiting
    • Human Resources
    Market Segment
    • 54% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 100Hires Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    298
    Features
    133
    User Interface
    130
    Candidate Management
    124
    ATS (Applicant Tracking System)
    116
    Cons
    Missing Features
    44
    Limited Customization
    36
    Color Issues
    30
    Color Scheme
    28
    Limited Options
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 100Hires features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Performance
    Average: 8.8
    9.6
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    100Hires
    Year Founded
    2019
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

100Hires ATS simplifies hiring with an intuitive, user-friendly interface. Post jobs to LinkedIn, Indeed, Glassdoor, and Monster at no additional cost, and manage candidates effortlessly through our c

Users
  • Recruiter
  • Technical Recruiter
Industries
  • Staffing and Recruiting
  • Human Resources
Market Segment
  • 54% Small-Business
  • 36% Mid-Market
100Hires Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
298
Features
133
User Interface
130
Candidate Management
124
ATS (Applicant Tracking System)
116
Cons
Missing Features
44
Limited Customization
36
Color Issues
30
Color Scheme
28
Limited Options
23
100Hires features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.7
Performance
Average: 8.8
9.6
Interoperability
Average: 8.2
Seller Details
Seller
100Hires
Year Founded
2019
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®

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(257)4.8 out of 5
2nd Easiest To Use in Candidate Relationship Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SourceWhale is a recruitment productivity platform designed to streamline the entire recruitment process, from initial outreach to final placement. By automating routine tasks and integrating seamless

    Users
    • Director
    • Recruitment Consultant
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 76% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SourceWhale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    37
    Automation
    34
    Time-Saving
    34
    Ease of Use
    33
    Helpful
    23
    Cons
    Email Functionality
    9
    Integration Issues
    9
    Contact Management Issues
    6
    Duplication Issues
    6
    Missing Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SourceWhale features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Performance
    Average: 8.8
    9.2
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    London, England
    Twitter
    @SourceWhale
    24 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    119 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SourceWhale is a recruitment productivity platform designed to streamline the entire recruitment process, from initial outreach to final placement. By automating routine tasks and integrating seamless

Users
  • Director
  • Recruitment Consultant
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 76% Small-Business
  • 19% Mid-Market
SourceWhale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
37
Automation
34
Time-Saving
34
Ease of Use
33
Helpful
23
Cons
Email Functionality
9
Integration Issues
9
Contact Management Issues
6
Duplication Issues
6
Missing Features
6
SourceWhale features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.4
Performance
Average: 8.8
9.2
Interoperability
Average: 8.2
Seller Details
Year Founded
2020
HQ Location
London, England
Twitter
@SourceWhale
24 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
(684)4.5 out of 5
Optimized for quick response
9th Easiest To Use in Candidate Relationship Management software
View top Consulting Services for Workable
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workable is an all-in-one HR platform designed to assist businesses in finding exceptional candidates, expediting the hiring process, and managing their teams more efficiently. This comprehensive solu

    Users
    • Recruiter
    • Talent Acquisition Specialist
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workable Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    200
    Features
    113
    Intuitive
    97
    Candidate Management
    94
    User Interface
    91
    Cons
    Limited Customization
    68
    Missing Features
    61
    Candidate Management
    59
    Limited Features
    50
    Limited Options
    42
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workable features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Performance
    Average: 8.8
    8.2
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workable
    Company Website
    Year Founded
    2012
    HQ Location
    Boston, Massachusetts
    Twitter
    @Workable
    9,006 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    435 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workable is an all-in-one HR platform designed to assist businesses in finding exceptional candidates, expediting the hiring process, and managing their teams more efficiently. This comprehensive solu

Users
  • Recruiter
  • Talent Acquisition Specialist
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Mid-Market
  • 29% Small-Business
Workable Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
200
Features
113
Intuitive
97
Candidate Management
94
User Interface
91
Cons
Limited Customization
68
Missing Features
61
Candidate Management
59
Limited Features
50
Limited Options
42
Workable features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.5
Performance
Average: 8.8
8.2
Interoperability
Average: 8.2
Seller Details
Seller
Workable
Company Website
Year Founded
2012
HQ Location
Boston, Massachusetts
Twitter
@Workable
9,006 Twitter followers
LinkedIn® Page
www.linkedin.com
435 employees on LinkedIn®
(3,694)4.4 out of 5
Optimized for quick response
View top Consulting Services for Greenhouse
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Greenhouse is more than an ATS – they’re a true hiring partner that gives companies of all sizes everything they’ll ever need to get measurably better at hiring. With Greenhouse, organizations can cut

    Users
    • Recruiter
    • Senior Recruiter
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Greenhouse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    889
    Integrations
    493
    User Interface
    466
    Intuitive
    409
    Features
    395
    Cons
    Limited Customization
    370
    Missing Features
    281
    Not Intuitive
    258
    Not User-Friendly
    242
    Candidate Management
    219
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Greenhouse features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Performance
    Average: 8.8
    7.9
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    New York
    Twitter
    @Greenhouse
    14,436 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    918 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Greenhouse is more than an ATS – they’re a true hiring partner that gives companies of all sizes everything they’ll ever need to get measurably better at hiring. With Greenhouse, organizations can cut

Users
  • Recruiter
  • Senior Recruiter
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 26% Enterprise
Greenhouse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
889
Integrations
493
User Interface
466
Intuitive
409
Features
395
Cons
Limited Customization
370
Missing Features
281
Not Intuitive
258
Not User-Friendly
242
Candidate Management
219
Greenhouse features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.6
Performance
Average: 8.8
7.9
Interoperability
Average: 8.2
Seller Details
Company Website
Year Founded
2012
HQ Location
New York
Twitter
@Greenhouse
14,436 Twitter followers
LinkedIn® Page
www.linkedin.com
918 employees on LinkedIn®
(563)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Candidate Relationship Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sense is a type of AI-powered talent engagement solution designed to help organizations streamline their recruitment processes while enhancing the candidate experience. By integrating advanced technol

    Users
    • Recruiter
    • Branch Manager
    Industries
    • Staffing and Recruiting
    • Hospital & Health Care
    Market Segment
    • 55% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sense is a communication tool that allows personalized emails to integrate seamlessly into an inbox, supports sales teams, manages automated communications, and integrates with existing systems.
    • Users frequently mention the user-friendly interface, the ability to send bulk texts, the time-saving smart predictions, and the seamless integration with other tools as key benefits of using Sense.
    • Users experienced occasional glitches and lags, repetitive or slightly off predictions, limitations in customization, and difficulties with the search feature and language used in creating journeys.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Automation
    9
    Communication
    9
    Integrations
    9
    Easy Integrations
    7
    Cons
    Messaging Issues
    8
    Glitches
    4
    Slow Loading
    4
    Slow Performance
    4
    Slow Processing
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sense features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Performance
    Average: 8.8
    8.8
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sense
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, US
    Twitter
    @Sense_HQ
    986 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    472 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sense is a type of AI-powered talent engagement solution designed to help organizations streamline their recruitment processes while enhancing the candidate experience. By integrating advanced technol

Users
  • Recruiter
  • Branch Manager
Industries
  • Staffing and Recruiting
  • Hospital & Health Care
Market Segment
  • 55% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sense is a communication tool that allows personalized emails to integrate seamlessly into an inbox, supports sales teams, manages automated communications, and integrates with existing systems.
  • Users frequently mention the user-friendly interface, the ability to send bulk texts, the time-saving smart predictions, and the seamless integration with other tools as key benefits of using Sense.
  • Users experienced occasional glitches and lags, repetitive or slightly off predictions, limitations in customization, and difficulties with the search feature and language used in creating journeys.
Sense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Automation
9
Communication
9
Integrations
9
Easy Integrations
7
Cons
Messaging Issues
8
Glitches
4
Slow Loading
4
Slow Performance
4
Slow Processing
4
Sense features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.0
Performance
Average: 8.8
8.8
Interoperability
Average: 8.2
Seller Details
Seller
Sense
Company Website
Year Founded
2016
HQ Location
San Francisco, US
Twitter
@Sense_HQ
986 Twitter followers
LinkedIn® Page
www.linkedin.com
472 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Talent is the talent intelligence platform built for recruiters to hire qualified candidates, faster. With a continuously enhanced candidate database, ZoomInfo Talent empowers recruiters t

    Users
    • Recruiter
    Industries
    • Staffing and Recruiting
    • Hospital & Health Care
    Market Segment
    • 50% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ZoomInfo Talent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Easy Search
    12
    Features
    9
    Easy Access
    8
    User Interface
    7
    Cons
    Expensive
    6
    Inaccuracy
    4
    Slow Performance
    4
    Insufficient Data
    3
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ZoomInfo Talent features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Performance
    Average: 8.8
    10.0
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ZoomInfo
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,513 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,387 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Talent is the talent intelligence platform built for recruiters to hire qualified candidates, faster. With a continuously enhanced candidate database, ZoomInfo Talent empowers recruiters t

Users
  • Recruiter
Industries
  • Staffing and Recruiting
  • Hospital & Health Care
Market Segment
  • 50% Small-Business
  • 36% Mid-Market
ZoomInfo Talent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Easy Search
12
Features
9
Easy Access
8
User Interface
7
Cons
Expensive
6
Inaccuracy
4
Slow Performance
4
Insufficient Data
3
Integration Issues
3
ZoomInfo Talent features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
9.0
Performance
Average: 8.8
10.0
Interoperability
Average: 8.2
Seller Details
Seller
ZoomInfo
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,513 Twitter followers
LinkedIn® Page
www.linkedin.com
4,387 employees on LinkedIn®
(3,886)4.2 out of 5
Optimized for quick response
8th Easiest To Use in Candidate Relationship Management software
View top Consulting Services for ADP Workforce Now
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

    Users
    • Human Resources Manager
    • HR Manager
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 64% Mid-Market
    • 20% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ADP Workforce Now is a comprehensive HR platform that combines payroll, time-tracking, benefits, and analytics into a single system.
    • Users like the platform's ease of use, robust reporting capabilities, and the convenience of having all HR-related data in one place, with many appreciating the system's seamless integration with other software solutions and the efficiency it brings to payroll administration.
    • Users mentioned issues with the user interface, reporting limitations, occasional system glitches, and challenges with customer support, with some finding the initial setup and data migration process difficult and others expressing a need for more customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ADP Workforce Now Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    295
    Helpful
    186
    Features
    151
    Customer Support
    149
    Payroll Management
    143
    Cons
    Poor Customer Support
    119
    Missing Features
    88
    Not User-Friendly
    88
    Limited Customization
    69
    Poor Support Services
    66
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ADP Workforce Now features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Performance
    Average: 8.8
    8.5
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ADP
    Company Website
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,715 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87,551 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Ta

Users
  • Human Resources Manager
  • HR Manager
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 64% Mid-Market
  • 20% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ADP Workforce Now is a comprehensive HR platform that combines payroll, time-tracking, benefits, and analytics into a single system.
  • Users like the platform's ease of use, robust reporting capabilities, and the convenience of having all HR-related data in one place, with many appreciating the system's seamless integration with other software solutions and the efficiency it brings to payroll administration.
  • Users mentioned issues with the user interface, reporting limitations, occasional system glitches, and challenges with customer support, with some finding the initial setup and data migration process difficult and others expressing a need for more customization options.
ADP Workforce Now Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
295
Helpful
186
Features
151
Customer Support
149
Payroll Management
143
Cons
Poor Customer Support
119
Missing Features
88
Not User-Friendly
88
Limited Customization
69
Poor Support Services
66
ADP Workforce Now features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
8.1
Performance
Average: 8.8
8.5
Interoperability
Average: 8.2
Seller Details
Seller
ADP
Company Website
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,715 Twitter followers
LinkedIn® Page
www.linkedin.com
87,551 employees on LinkedIn®
(1,634)4.1 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paychex Flex® is an all-in-one HR solution designed with simplicity in mind. With technology that grows and changes with your business, Paychex has the right combination of innovative business solutio

    Users
    • Office Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Construction
    Market Segment
    • 75% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paychex is a payroll program that provides services such as payroll processing, tax filings, employee onboarding, and time tracking.
    • Reviewers frequently mention the user-friendly interface, the convenience of having all payroll and HR tasks in one place, and the robust security features that protect sensitive information.
    • Users mentioned issues with customer service responsiveness, difficulties with complex payroll requirements, and problems with the mobile app functionality and the intuitiveness of the platform.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paychex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Payroll Management
    49
    Helpful
    48
    Payroll
    43
    Customer Support
    38
    Cons
    Poor Customer Support
    40
    Payroll Issues
    28
    Expensive
    22
    Not User-Friendly
    18
    Poor Support Services
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paychex features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Performance
    Average: 8.8
    5.0
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1971
    HQ Location
    Rochester, NY
    Twitter
    @Paychex
    11,903 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,576 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paychex Flex® is an all-in-one HR solution designed with simplicity in mind. With technology that grows and changes with your business, Paychex has the right combination of innovative business solutio

Users
  • Office Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Construction
Market Segment
  • 75% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paychex is a payroll program that provides services such as payroll processing, tax filings, employee onboarding, and time tracking.
  • Reviewers frequently mention the user-friendly interface, the convenience of having all payroll and HR tasks in one place, and the robust security features that protect sensitive information.
  • Users mentioned issues with customer service responsiveness, difficulties with complex payroll requirements, and problems with the mobile app functionality and the intuitiveness of the platform.
Paychex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Payroll Management
49
Helpful
48
Payroll
43
Customer Support
38
Cons
Poor Customer Support
40
Payroll Issues
28
Expensive
22
Not User-Friendly
18
Poor Support Services
18
Paychex features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.5
Performance
Average: 8.8
5.0
Interoperability
Average: 8.2
Seller Details
Company Website
Year Founded
1971
HQ Location
Rochester, NY
Twitter
@Paychex
11,903 Twitter followers
LinkedIn® Page
www.linkedin.com
18,576 employees on LinkedIn®
(99)4.7 out of 5
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Entry Level Price:Starting at $300.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ashby is an all-in-one recruiting platform designed for ambitious recruiting teams to operate as strategic partners in the growth of the business. With powerful analytics, AI & automation, interac

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ashby Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Customer Support
    21
    Helpful
    19
    Features
    17
    Customizability
    14
    Cons
    Learning Curve
    15
    Limited Customization
    7
    Complexity
    4
    Complex Setup
    4
    Feature Complexity
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ashby features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Performance
    Average: 8.8
    9.1
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ashby
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, US
    Twitter
    @ashbyhq
    877 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    307 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ashby is an all-in-one recruiting platform designed for ambitious recruiting teams to operate as strategic partners in the growth of the business. With powerful analytics, AI & automation, interac

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 32% Small-Business
Ashby Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Customer Support
21
Helpful
19
Features
17
Customizability
14
Cons
Learning Curve
15
Limited Customization
7
Complexity
4
Complex Setup
4
Feature Complexity
4
Ashby features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.5
Performance
Average: 8.8
9.1
Interoperability
Average: 8.2
Seller Details
Seller
Ashby
Company Website
Year Founded
2018
HQ Location
San Francisco, US
Twitter
@ashbyhq
877 Twitter followers
LinkedIn® Page
www.linkedin.com
307 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Braintrust, the largest user owned talent network revolutionizing hiring with Braintrust AIR, the world's first and only end-to-end AI recruiting platform. Trained with human insights and propriet

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Braintrust AIR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    19
    Ease of Use
    17
    Talent Quality
    13
    Customer Support
    12
    Talent Acquisition
    11
    Cons
    Job Scarcity
    8
    Hiring Process
    7
    Limited Opportunities
    6
    Candidate Management
    5
    Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Braintrust AIR features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Performance
    Average: 8.8
    8.3
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, US
    Twitter
    @usebraintrust
    105,395 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    327 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Braintrust, the largest user owned talent network revolutionizing hiring with Braintrust AIR, the world's first and only end-to-end AI recruiting platform. Trained with human insights and propriet

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 80% Small-Business
  • 11% Mid-Market
Braintrust AIR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
19
Ease of Use
17
Talent Quality
13
Customer Support
12
Talent Acquisition
11
Cons
Job Scarcity
8
Hiring Process
7
Limited Opportunities
6
Candidate Management
5
Limitations
5
Braintrust AIR features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.7
Performance
Average: 8.8
8.3
Interoperability
Average: 8.2
Seller Details
Company Website
Year Founded
2018
HQ Location
San Francisco, US
Twitter
@usebraintrust
105,395 Twitter followers
LinkedIn® Page
www.linkedin.com
327 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in o

    Users
    • CEO
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshteam by Freshworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Efficiency
    6
    User Interface
    6
    Easy Access
    4
    Navigation Ease
    4
    Cons
    Candidate Management
    3
    Integration Issues
    3
    Missing Features
    3
    Notification Issues
    3
    Poor Customer Support
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshteam by Freshworks features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Performance
    Average: 8.8
    8.9
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,075 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,542 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in o

Users
  • CEO
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
Freshteam by Freshworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Efficiency
6
User Interface
6
Easy Access
4
Navigation Ease
4
Cons
Candidate Management
3
Integration Issues
3
Missing Features
3
Notification Issues
3
Poor Customer Support
3
Freshteam by Freshworks features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.6
Performance
Average: 8.8
8.9
Interoperability
Average: 8.2
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,075 Twitter followers
LinkedIn® Page
www.linkedin.com
9,542 employees on LinkedIn®
Ownership
NASDAQ: FRSH
(459)4.4 out of 5
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Used by more than 3,000 brands worldwide, including 75% of the Fortune 500, Qualtrics EmployeeXM is the leading solution for transformative and modern employee experience management. Qualtrics deliv

    Users
    • Senior Data Analyst
    • Business Data Analyst
    Industries
    • Higher Education
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Qualtrics Employee Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Data Management
    4
    Features
    4
    Helpful
    3
    Customer Support
    2
    Cons
    Difficult Usability
    3
    Learning Curve
    3
    Complex Usability
    2
    Cost Issues
    2
    Expensive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qualtrics Employee Experience features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Performance
    Average: 8.8
    8.6
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Qualtrics
    Company Website
    Year Founded
    2002
    HQ Location
    Provo, UT
    Twitter
    @Qualtrics
    42,234 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,109 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Used by more than 3,000 brands worldwide, including 75% of the Fortune 500, Qualtrics EmployeeXM is the leading solution for transformative and modern employee experience management. Qualtrics deliv

Users
  • Senior Data Analyst
  • Business Data Analyst
Industries
  • Higher Education
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 38% Mid-Market
Qualtrics Employee Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Data Management
4
Features
4
Helpful
3
Customer Support
2
Cons
Difficult Usability
3
Learning Curve
3
Complex Usability
2
Cost Issues
2
Expensive
2
Qualtrics Employee Experience features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.6
Performance
Average: 8.8
8.6
Interoperability
Average: 8.2
Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,234 Twitter followers
LinkedIn® Page
www.linkedin.com
6,109 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Top Echelon recruiting software has combined powerful applicant tracking (ATS) and client relationship (CRM) features into one recruitment solution designed to streamline the recruitment process for r

    Users
    • President
    Industries
    • Staffing and Recruiting
    • Retail
    Market Segment
    • 78% Small-Business
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Top Echelon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    24
    Customer Support
    14
    Business Growth
    8
    Features
    7
    Helpful
    7
    Cons
    Difficulty Understanding
    7
    Missing Features
    5
    Email Functionality
    4
    Not Intuitive
    4
    Not User-Friendly
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Top Echelon features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Performance
    Average: 8.8
    8.8
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1988
    HQ Location
    Canton, OH
    Twitter
    @TopEchelon
    1,174 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Top Echelon recruiting software has combined powerful applicant tracking (ATS) and client relationship (CRM) features into one recruitment solution designed to streamline the recruitment process for r

Users
  • President
Industries
  • Staffing and Recruiting
  • Retail
Market Segment
  • 78% Small-Business
  • 17% Enterprise
Top Echelon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
24
Customer Support
14
Business Growth
8
Features
7
Helpful
7
Cons
Difficulty Understanding
7
Missing Features
5
Email Functionality
4
Not Intuitive
4
Not User-Friendly
4
Top Echelon features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.3
Performance
Average: 8.8
8.8
Interoperability
Average: 8.2
Seller Details
Year Founded
1988
HQ Location
Canton, OH
Twitter
@TopEchelon
1,174 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearCompany is a unified talent management platform that helps organizations hire faster, develop their people, and build a high-performing workforce with clarity and confidence. Designed for modern,

    Users
    • Talent Acquisition Specialist
    • HR Generalist
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 68% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClearCompany is a unified solution that combines HR management needs and performance control, streamlines the hiring process, and supports integration with diverse apps.
    • Reviewers frequently mention the user-friendly and intuitive interface of ClearCompany, its efficient hiring process, robust integration support, and excellent customer service.
    • Reviewers noted that ClearCompany can feel clunky due to the many required clicks for basic functionalities, lacks deep analytics, and has occasional glitches that affect performance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClearCompany Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Helpful
    44
    Customer Support
    39
    Intuitive
    34
    Simple
    30
    Cons
    Limited Features
    21
    Missing Features
    20
    Limited Customization
    14
    Candidate Management
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClearCompany features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Performance
    Average: 8.8
    9.2
    Interoperability
    Average: 8.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Boston, MA
    Twitter
    @ClearCompany
    2,947 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    321 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearCompany is a unified talent management platform that helps organizations hire faster, develop their people, and build a high-performing workforce with clarity and confidence. Designed for modern,

Users
  • Talent Acquisition Specialist
  • HR Generalist
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 68% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClearCompany is a unified solution that combines HR management needs and performance control, streamlines the hiring process, and supports integration with diverse apps.
  • Reviewers frequently mention the user-friendly and intuitive interface of ClearCompany, its efficient hiring process, robust integration support, and excellent customer service.
  • Reviewers noted that ClearCompany can feel clunky due to the many required clicks for basic functionalities, lacks deep analytics, and has occasional glitches that affect performance.
ClearCompany Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Helpful
44
Customer Support
39
Intuitive
34
Simple
30
Cons
Limited Features
21
Missing Features
20
Limited Customization
14
Candidate Management
13
Learning Curve
12
ClearCompany features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance
Average: 8.8
9.2
Interoperability
Average: 8.2
Seller Details
Company Website
Year Founded
2004
HQ Location
Boston, MA
Twitter
@ClearCompany
2,947 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®