Workable Pricing Overview

Toronto Lands Corporation has been using Workable as our talent acquisition software for the past four years, and it remains our recruitment platform of choice. When we first implemented Workable, we were looking for a robust, intuitive, and scalable solution to manage our end-to-end hiring process. Four years later, it continues to exceed our expectations.

Workable is easy to learn, implement, and use. Training is provided to new customers, there is a variety of online resources, and whenever we’ve used online chat or email support, they have been very responsive. Set-up—including integration with Outlook and Zoom—was a breeze, as was the creation of our fully customizable careers page.

The platform allows for complete automation of our hiring process, including offer letters, resulting in a more efficient workflow and a consistently positive candidate experience. We also value the variety of interview, job description, and customizable communication templates available, which help standardize and enhance the quality of our recruitment communications.

Workable’s job posting distribution is outstanding. At the touch of a button, we can post to multiple free and premium job boards, while also proactively sourcing candidates through its AI-powered tools. The AI-assisted job description writing and AI candidate sourcing features help us create clear, inclusive postings and surface top talent quickly—saving hours of manual effort.

All correspondence, assessments, and interview notes automatically become part of a candidate’s profile record, ensuring everything is centralized and easy to access. The system also makes it simple to upload resumes received outside of the Workable application, ensuring no candidate is overlooked.

Workable offers multiple reports to monitor efficiency and effectiveness in the hiring process, giving us valuable insights into time-to-hire, source performance, and pipeline progress. And with the Workable mobile app, we can review candidates, communicate, and move the hiring process forward anytime, anywhere.

Other standout features include:

Customizable hiring pipelines to match our workflows.

Centralized candidate communication for consistent engagement.

Integrated scheduling that syncs with our calendars for effortless interview coordination.

Mobile accessibility for on-the-go decisions.

Overall, Workable has been a game changer for our organization. It has streamlined our recruitment process, enhanced the candidate experience, and given our team the tools and data to hire smarter and faster. It was the right choice then—and it’s still the right choice today. Review collected by and hosted on G2.com.

While Workable has been an excellent solution, here are a few enhancements that could make it even better:

Automatic saving of interview notes directly to a candidate’s record to eliminate manual entry.

Improved talent community functionality so candidates can easily join when no jobs are posted—without having to email resumes.

Enhanced scheduling for multi-interviewer setups, allowing for multiple schedules or specific availability blocks.

More AI-driven candidate matching to quickly highlight applicants who best meet job requirements. AI driven Interview notes so interviewers can concentrate on their connection with candidates and not scrambling to note answers to interview questions.

Standardized application screening questions that can be applied across all job postings without having to add them individually each time.

With these refinements, Workable could elevate its already impressive capabilities to an even higher level. Review collected by and hosted on G2.com.

Workable has an extensive list of job boards that they have access to. The price for their products and services are great. Very competitive amongst the other ATSs. Review collected by and hosted on G2.com.

Their customer service is horrible. My account got "banned" because I was recuiting too much. There was no one to speak to. I reached out to their customer service department numerous times and the ONLY (one) response was pointing to their 3.3 article under their terms and conditions; which pretty much states that they can refuse service to anyone they chose to.

There was no warning, no "hey, you are doing something that violates our terms and conditions." Furthermore, there wasn't an appeal process that you can go through to make sure your account can still remain active. I have worked with various other ATS's before, and all of them will let you know what is acceptable and not and give you a warning so you can correct it (if you have violated anything in their terms and conditions). THIS one, nothing, just straight ban your account just because they feel like it. After they ban it, there are no further communication, they will not respond to emails or requests for appeals or review. Review collected by and hosted on G2.com.