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Sedna Reviews & Product Details

Serious business needs a serious email solution. Sedna is a data-driven communication platform for the global Supply Chain industry, designed to lighten the manual work of managing email and presenting data so teams can drive commercial success. Sedna provides businesses with a competitive edge by seamlessly connecting an organisation's ecosystem with their communication, leveraging data and messages to empower teams with vital context and faster ways to manage email. Purpose built to serve any type of business and any department in the Supply Chain, Sedna provides enterprise-grade security and compliance, while a team of Maritime experts are available to ensure smooth implementation and support your teams around the world.

Seller

SEDNA Systems

Product Description

Through Sedna's shared inbox, all relevant conversations, documents and associated actions are visible to anyone–enabling teams to collaborate seamlessly around any task. Its open API and super-fast search creates endless opportunities to speed up and customize workflows–so you can spend more time focusing on what matters most. And with Sedna's enterprise-grade security and cloud-based storage, your data is always secure and recoverable.

Overview by

Marketing SEDNA

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

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Sedna Media

Sedna Demo - SEDNA All messages view with Apps and Integrations

SEDNA brings your favourite third-party apps together under one roof, so your teams can focus on what matters most. No more jumping between multiple tabs and systems, saving time and eliminating potential copy+paste data error.

Sedna Demo - SEDNA All messages view with Cargowise Scan Card

SEDNA and Chain.io work together to connect you to the industry’s leading technology, automatically pulling through shipment data from Cargowise Shipment module to appear as an easy-to-read reference card inside the SEDNA message.

Sedna Demo - SEDNA All messages view with Tag Panel

Add Job Tags and Category Tags to group and find your emails as easily as possible, in a way that works for you. With our autotagging capabilities, you can save time from manually having to file messages. You can also tag your team members in Comments and make them a Follower so they can stay up ...

Sedna Demo - SEDNA Important view with Comments

SEDNA’s ‘Important’ tab means that you never have to miss a message. Create your own list of important items to action in a dedicated and convenient space in your inbox.

Sedna Demo - SEDNA Solo inbox view with Comments

Easily switch between your own solo inbox and shared team inboxes in SEDNA. Our sharing feature means that you can quickly share a message or tag team members on items sent into your personal inbox without having to send out additional emails.

Sedna Demo - SEDNA Teams inbox view with Comments

It’s easy to collaborate with your team. Comment and tag team members as new emails come into your shared Team inbox to make sure everyone is up to speed with the latest information.

Sedna Reviews (37)

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Ian M.

Mid-Market (51-1000 emp.)

7/6/2023

"Sedna: A unique business tool"

3.5/5

What do you like best about Sedna?

Hands down, the most helpful aspect of Sedna is the chat feature. Clear, concise internal conversations that greatly minimize emails in your inbox. Review collected by and hosted on G2.com.

What do you dislike about Sedna?

The user interface is a little cumbersome, but mostly because my team is unfamiliar with the platform and there are some kinks to work out. Review collected by and hosted on G2.com.

Roberto S.

Ships Agency Husbandry Assistant Manager

Enterprise (> 1000 emp.)

5/9/2023

"Overwhelming at first site and very helpful after start"

4.5/5

What do you like best about Sedna?

High-speed searching tool, easy to find messages by looking for the keywords.

The tags are a great feature to help you find related messages and to share the bookmarks is a plus when you need to hand over the shift to a colleague. Review collected by and hosted on G2.com.

What do you dislike about Sedna?

For now the only downside is to attache an email to a message, it only goes as a Link and not as an attachment.

Some people are hesitant to click on links for security reasons. Review collected by and hosted on G2.com.

Boris P.

Enterprise (> 1000 emp.)

4/19/2023

"Perfect System for shipping sphere work"

5/5

What do you like best about Sedna?

The workflow is fast and easy to use. Tagging system helps a lot with internal communications as is the comment system. Text formating is quick and easy as well Review collected by and hosted on G2.com.

What do you dislike about Sedna?

The screen real estate can be optimized far better. Scaling of the tabs and mail fields can be improved in order to be customazible. Saved searches / bookmarks can be left a lone after all :) Review collected by and hosted on G2.com.

Orlin A.

Enterprise (> 1000 emp.)

4/12/2023

"Experience with SEDNA"

5/5

What do you like best about Sedna?

SEDNA is an excellent tool representing an all-in-one solution to your (our) business. As a shared mailbox, you have everything in place, accessible by anyone within the company. Review collected by and hosted on G2.com.

What do you dislike about Sedna?

One of the most significant disadvantages of SEDNA is that it needs a bit of training on how to be used as it is not like the ordinary mailbox to use all the features and its full potential. Review collected by and hosted on G2.com.

Verified User in Maritime

Small-Business (50 or fewer emp.)

5/9/2023

"Streamlined, efficient, and fast email system for global teams"

5/5

What do you like best about Sedna?

Quick and accurate search function saves you tons of time and tagging your colleague or just simply sharing it prevents sending duplicate emails which helps a lot in decreasing your email traffic. Review collected by and hosted on G2.com.

What do you dislike about Sedna?

Editing function needs a bit of an improvement as it's still lagging behind that of MS Outlook. Some more fonts need to be added to provide more options for different occasions. Review collected by and hosted on G2.com.

Zhivko Z.

Senior Technical Data Desk Manager

Mid-Market (51-1000 emp.)

1/18/2023

"Good collaborative platform which reduced mail load and made easy follow up"

4.5/5

What do you like best about Sedna?

Good workflows and transparency on mail communication. Easy commenting and discusing within the team before sending out. Easy to catch up after days off or vacation times. Review collected by and hosted on G2.com.

What do you dislike about Sedna?

Bit laggy at times. Need to be fluent with some common features to get full benefit. Issue with dragging mails out of it and uploading in different plaforms. Handling of attachments is not great - need to download and open with native app. Review collected by and hosted on G2.com.

Response from May Fell of Sedna

edit

Thanks for sharing your thoughts, Zhivko - it is great to hear that commenting is helping you collaborate with your team seamlessly (particularly after holidays!).

We've released an update to the way we manage attachments to make them easier to preview, which you can read more about it in our latest release notes. If you would like any further training with our team, our Education team can provide 1:1 support - you can reach the team through education@sedna.com.

See how Sedna improved

Krasimir I.

Mid-Market (51-1000 emp.)

4/25/2023

"Fast and effective"

5/5

What do you like best about Sedna?

The archive is easily searchable and accessible. Emails can be quickly sorted by relevance to me Review collected by and hosted on G2.com.

What do you dislike about Sedna?

The way it works does not allow for auto-reply that you are out of the office, so the counterparties do not know who to call if urgent. Review collected by and hosted on G2.com.

Rumen M.

Vessel Operator

Enterprise (> 1000 emp.)

8/17/2022

"Vessel Operator using Sedna Since 2020"

4.5/5

What do you like best about Sedna?

Search Function is the best thing, also smooth ops and absence of any slowness, blockages, etc. User-Friendly Software. Comments options in each msg are a great function. Review collected by and hosted on G2.com.

What do you dislike about Sedna?

I need also: Dark Mode available, Unread msgs in Bookmarks to be easily visible (at first glance); Easy switch between /Archive, Send, Draft/ when we are in some od the buckets (Those options are available for bookmarks ONLY); Auto CApital Letter when starting new sentence; Attachments (Word excel files) to be editable once attached to the msg (now we can only view it); MObile version to be improved. Review collected by and hosted on G2.com.

Response from May Fell of Sedna

edit

Hi Rumen,

Thanks for sharing your feedback: we love to hear that commenting is helping to reduce your internal email traffic to streamline communication across your departments!

We appreciate your comments around functionality you'd like to see in SEDNA: a number of these are on our roadmap and you will see them updated this year. We'd be happy to share more details, so please feel free to contact us at success@sedna.com to speak with our team.

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

9/26/2023

"SEDNA"

4.5/5

What do you like best about Sedna?

Tags, speed power and ease of searches... Review collected by and hosted on G2.com.

What do you dislike about Sedna?

If users don;t use tags then it is not so easilt referncable. I don't receive a noticeable alert when someone tags me. Could incopeorate a better chat function Review collected by and hosted on G2.com.