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Top Echelon Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Top Echelon, finding it intuitive and straightforward for candidate management. (24 mentions)
Users praise the responsive customer support of Top Echelon, enhancing their overall experience and satisfaction. (14 mentions)
Users value the affordability and efficiency of Top Echelon, noting significant improvements in their business growth. (8 mentions)
Users value the user-friendly tracking system of Top Echelon, enhancing candidate management and communication efficiency. (7 mentions)
Users value the intuitive design of Top Echelon, making it easy to learn and adapt to their needs. (7 mentions)
Users find difficulty understanding Top Echelon, often struggling to navigate features and needing support assistance. (7 mentions)
Users express concerns over missing features like auto-saving, character limits, and CRM integration in Top Echelon. (5 mentions)
Users find the email functionality limited, lacking features like campaign management and visibility of sent email addresses. (4 mentions)
Users find Top Echelon to be not intuitive, with complicated navigation and a steep learning curve affecting productivity. (4 mentions)
Users find Top Echelon not user-friendly, facing difficulties navigating and utilizing its features effectively. (4 mentions)

5 Pros or Advantages of Top Echelon

5 Cons or Disadvantages of Top Echelon

Top Echelon Reviews (122)

Reviews

Top Echelon Reviews (122)

4.6
122 reviews
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Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Everything a Small Business ATS Needs—Works Well"
4/5
What do you like best about Top Echelon?

It has everything an ATS should have, and it works well for a smaller sized business like ours. Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

Many times when I’ve asked whether they can do this or that, the answer has been “no” or “not yet.” For example, there’s no integration with Hubspot to bring contacts in from TE to Hubspot, and at the time I asked, there also wasn’t an integration with RingCentral. There's been quite of few situations like this along the way. Review collected by and hosted on G2.com.

Response from Ashley Bowlin of Top Echelon

Thank you for the thoughtful review and for highlighting both what’s working well and where you’d like to see us go further. We’re glad TE Recruit is serving your team well as an ATS and that our training and support have been valuable.

Your feedback on integrations is especially helpful. The good news is that RingCentral integration is now available, and we’ve continued expanding the platform with new integrations, an Open API, and additional functionality to give customers more flexibility in how TE Recruit fits into their technology stack.

We know there will always be more connections and capabilities customers want, and feedback like yours helps us prioritize where we invest next.

Thanks for being part of the Top Echelon community and for helping us continue to grow.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
Originally submitted 12/5/2023
"Great CandidateTracking System"
5/5
What do you like best about Top Echelon?

Great email and tracking system. Can email candidates directly from the data base. Pipeline is a great feature and makes it easy to track candidates in their progress.

Easy to import data and parse resumes.

Chrome extension works well with LinkedIn.

Learning opportunities are frequent and keep me up to date with the newest features. The Help Center knowledge base is excellent. Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

That you have to hit the SAVE button every time you make a change. If you forget to hit it, it won't save what you've done. A moot point, since it does remind you to save if you go to a different information card. However, if you just exit the software, all is lost. Would be better if everything just saved automatically. Review collected by and hosted on G2.com.

Response from Ashley Bowlin of Top Echelon

Thank you for the updated review; we really appreciate it!

Glad to hear TE Recruit is helping with candidate tracking, pipeline visibility, and email communication. It’s great to know those features, along with parsing and the Chrome extension, are making a difference for your team.

We also appreciate the feedback on saving changes. We understand how important that is and will continue looking at ways to improve the experience there.

Thanks again for your feedback and for being such an engaged customer!

Steve F.
SF
Steve F.
Owner
Insurance
Small-Business (50 or fewer emp.)
Originally submitted 6/21/2022
"Big Biller is a simple, practical, effective software for recruiters."
4.5/5
What do you like best about Top Echelon?

It's very intuitive. Anything you would want to do is doable and it's simple to learn. The customer service is responsive and based in the US. It's more cost effective than competitors. Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

I wish the pipeline with the bubbles allowed X amount of characters for comments so clients could see feedback from candidates who passed or we passed on. Review collected by and hosted on G2.com.

BS
Brad S.
Small-Business (50 or fewer emp.)
"Great ATS getting even better!"
5/5
What do you like best about Top Echelon?

Top Echelon is very user friendly and easy to learn. Each module is simple, easily adaptable, and displays all of the information we need on our candidates. I also appreciate the response time from customer service, the weekly webinars, and availability of past trainings. The ability to parse resumes into the system via email is also a big plus. Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

I'd like to see Top Echelon work on its customer-based modules so that our salespeople can use it more like a CRM. There are ways to use it for customer sales functions but it's not as user friendly. I'd also like to be able to parse job descriptions into Top Echelon to create job orders. Review collected by and hosted on G2.com.

Roland M.
RM
Roland M.
President
Small-Business (50 or fewer emp.)
"Top Echelon is great ATS/CRM staffing platform"
4.5/5
What do you like best about Top Echelon?

The Top Echelon platform is feature-rich, affordable, easy to implement and deploy, and it provides excellent support and training tools. Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

I would love it if they could add the ability to scroll left to right and back and still keep the datasheet open for that particular record vs having to page back and then scroll through the table to find the next record in the list. Review collected by and hosted on G2.com.

JF
Jennifer F.
Small-Business (50 or fewer emp.)
"Easy to use yet extremely powerful!"
5/5
What do you like best about Top Echelon?

Top Echelon is extremely user friendly with powerful, robust features that rival expensive ATS/CRMs. Their cost effective platform is visual appealing and capable of managing your recruitment and b2b sales leads. Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

I think the ability to post jobs to various boards, source candidates through various boards, and posting to social media could be vastly improved. Review collected by and hosted on G2.com.

Silvia G.
SG
Silvia G.
Executive & Professional Recruiting | Managing Director
Small-Business (50 or fewer emp.)
"Ease of use, very intuitive and always evolving"
5/5
What do you like best about Top Echelon?

The ease of use.

The look and feeling of it (some others are too colorful, flashy and distracting)

Their customer service and tech service - always responding quickly and listening to ideas for updates

Implementation was super easy! Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

Actually something I suggested to customer service: Email campaigns. It has the option to send mass emails, but not campaigns with connected email chains.

My request was heard and we are now scheduling a meeting to discuss with their team.

(A prior idea was listened to as well and eventually implemented) Review collected by and hosted on G2.com.

Verified User in Defense & Space
AD
Verified User in Defense & Space
Small-Business (50 or fewer emp.)
"The Best"
5/5
What do you like best about Top Echelon?

I had worked with multiple ATS systems in the past and nothing compares to Top Echelon. I switched over to Big Biller 6+ years ago and have not turned back since. Very easy to use. Integrating customers and candidates is simple. Support is top notch and the continual updating of the software helps keep our company standards high. Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

There is nothing that I do not like about Top Echelon. Review collected by and hosted on G2.com.

Mike G.
MG
Mike G.
Executive Search Recruiter
Small-Business (50 or fewer emp.)
"Great recruiter software"
5/5
What do you like best about Top Echelon?

I used Bullhorn for years and found it hard to use. It was also much more expensive. I have found the price and the value outstanding with Big biller software. Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

ard to use. I switched to top echelon about 2 years ago and I'm really happy with the change. The software is really easy to use and the transition was a breeze. I looked at several other software companies and thoughted then and I'm sure now that top echelon is the best value. Review collected by and hosted on G2.com.

Noah D.
ND
Noah D.
Small-Business (50 or fewer emp.)
"Top Echelon helps make making money easier."
5/5
What do you like best about Top Echelon?

Top Echelon has been constantly evolving and creating new aspects of their platform to help people use it more efficiently. The texting and posting as well have helped me to earn thousands of dollars more than I could accomplish on my own. Review collected by and hosted on G2.com.

What do you dislike about Top Echelon?

The most difficult thing is not being able to personalize your drop-down menus. I believe they are company-wide instead of per user. Outside of that, I really have no complaints. Review collected by and hosted on G2.com.