Verified User in Accounting

Mid-Market (51-1000 emp.)

1/25/2024

"SalesLoft for SDR Teams"

3.5/5

What do you like best about Salesloft?

SalesLoft is easy to use and the intergration works fairly well as long as your SDR processes fit the industry norm - there is little to no customization on the platform to configure to the needs of processes outside of what is seen as standard.

I.e. SDR is assigned/creates a lead or contact and imports that lead or contact to SalesLoft. If a meeting is booked the lead is converted to create an opportunity (or opp created off of the contact). There can be some variability but if this process doesn't sound like yours - the reporting will give you little to no insights and theres not much that can be done.

For teams using a standard process, the reporting is strong and easy to build different views of the pre-built reports.

Great content database with how-to docs & rep-facing best practice docs. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

Support is highly variable based on deal-size for the company and realtively poor even when I was a liasion for a company paying for upwards of 50 user licenses. At my current company we're paying for less than 20 seats and it was extremely challenging to get a health check-in set up after proactively reaching out multiple times. Expect to use their well-built out resource database to figure out features and workflows yourself vs. being able to strategize 1v1 with an account team.

For prospects/customers without a direct line you do not have the ability to skip all call steps in the cadence which can be highly tedious for a sales reps workflow. This is one feature I enjoyed when managing a team using Groove.io.

No customization available on the homepage after SalesLofts introduction of 'Rhythm.' Rythm, SalesLoft's ai powered interface was launched to help reps work their tasks in priority order. In theory this is ideal but I haven't found it to be functioning well enough for all customers to have to use the updated interface. From my experiences, which may be just because of how my team works, it should still be in a pilot-stage or we should at least have the option to go back to the previous interface like toggling between SFDC lightning and Classic which was helpful in the beginning. Wish SalesLoft had set up trainings for existing customers or had an AM reach out to help support with a minor but important transition considering users of the platform are typically spending most of their day within it. Review collected by and hosted on G2.com.

What problems is Salesloft solving and how is that benefiting you?

SalesLoft does help reps work much more efficiently than they otherwise could in their day to day. Most who are evaluating from an Admin perspective cab recall dialing prospects 1 by 1 through a headset/down call lists. It helps operationalize the day to day of an SDR significantly and is well worth the cost of a platform. Most acceleration platforms will do this so evaluate all options. SalesLoft is a leader in the space and would be my most highly recommended for some companies, but I would recommend different sales acceleration platforms to others. Best to network and hear from admins & users in the space vs just going down a feature list and evaluating based solely on demos. Review collected by and hosted on G2.com.

Salesloft Reviews & Product Details

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. Targeting a diverse audience that includes sales professionals, marketing teams, and revenue operations leaders, Salesloft is used successfully by organizations of all sizes. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency. Salesloft provides a suite of capabilities and solutions designed to support modern sales teams, including advanced analytics, sales forecasting, sales automation, sales coaching, deal management, revenue intelligence, sales engagement, conversation intelligence, and integrated communication capabilities. With Salesloft's Revenue Orchestration Platform powering a durable revenue engagement model, businesses can unlock profitable, efficient growth. For more information visit www.salesloft.com.

Product Website

Seller

Salesloft

Discussions

Salesloft Community

Languages Supported

German, English, French, Spanish

Product Description

Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency.

Overview by

Nadine Regan

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Salesloft Media

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The Sales Tech Stack - Your Guide to Sales Engagement

Best Practices of Top Performing Sellers

How to Drive Adoption of Your Sales Engagement Platform

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Sekou C.

Manager of Sales

Mid-Market (51-1000 emp.)

11/14/2025

"A powerful sales engagement tool."

4/5

What do you like best about Salesloft?

The product is very effective in sales engagement and makes it possible for us to drive more revenue.

It is a very intuitive and flexible sales software especially to small businesses and companies with tight budgets.

Effectiveness of the software in business opportunity management, analytics and forecasting.

Salesloft is very customizable to meet specific business needs and objectives.

It very well suited in managing outbound sales and improving customer response rate.

Customer support service of the software are topnotch they respond on time. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

A lot of the software features have met our needs. The only issue is the steep learning curve of the product that hinders effective implementation especially to unexperienced users. Review collected by and hosted on G2.com.

Brandon S.

Senior Account Consultant LinkedIn Marketing Solutions Customers

Enterprise (> 1000 emp.)

11/10/2025

"good so far"

4/5

What do you like best about Salesloft?

Salesloft is highly valued for its ability to streamline sales engagement by consolidating outreach across email, phone, and LinkedIn InMail into one platform. It combines automation with personalization through tailored cadences, enabling reps to scale outreach without losing the human touch. Robust analytics provide visibility into key metrics like emails sent, calls logged, and meetings booked, helping teams optimize performance. Seamless integration with CRMs such as Salesforce and secure OKTA-based access ensures smooth workflows, while compliance features like Do Not Contact tagging support GDPR adherence and maintain audit trails. Overall, Salesloft enhances efficiency, accountability, and personalization for modern sales teams. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

Salesloft has a few notable drawbacks that can impact user experience. Frequent issues include email and calendar disconnects, which require repeated reconnections and disrupt workflows. Users have also reported outages where emails appear as failed in Salesloft despite being sent through Outlook, creating confusion and extra verification steps. Additionally, past security concerns involving integrations raised questions about vendor transparency and reliability. Compliance processes, such as managing Do Not Contact tags and GDPR requirements, can be cumbersome, involving multiple manual steps for proper documentation and audit trails. These challenges highlight areas where Salesloft could improve stability, security, and ease of compliance management. Review collected by and hosted on G2.com.

What problems is Salesloft solving and how is that benefiting you?

Salesloft is solving several common challenges in sales engagement, and here’s how that benefits you in your role:

1. Managing Outreach at Scale

Salesloft eliminates the complexity of handling multiple touchpoints manually by providing structured cadences for email, calls, and LinkedIn InMail. This ensures consistent communication without sacrificing personalization.

2. Reducing Administrative Burden

Automation of repetitive tasks—such as scheduling follow-ups and logging activities—frees up time for strategic work, allowing you to focus on building relationships and closing deals.

3. Improving Visibility and Accountability

Detailed analytics and activity tracking give you clear insights into what’s working and what isn’t. This helps you optimize outreach strategies and demonstrate ROI to stakeholders.

4. Enhancing Workflow Integration

Seamless integration with CRM systems ensures data accuracy and reduces manual entry errors, making your workflow smoother and more reliable.

5. Supporting Compliance

Features like Do Not Contact tagging and GDPR compliance tools simplify regulatory adherence, reducing risk and saving time on manual checks. Review collected by and hosted on G2.com.

Jay M.

Sales Development representative

Mid-Market (51-1000 emp.)

5/27/2025

"Proactive Sales Management Made Easy"

5/5

What do you like best about Salesloft?

I love how easy Salesloft is to use with its friendly interface, allowing me to organize my day exactly as I want. Creating cadences is straightforward, which helps me be more proactive by knowing exactly when to contact leads. The automation feature for sending emails is fantastic as it saves me time, allowing me to focus on other important tasks. Also, the initial setup was incredibly easy compared to other software like Salesforce, making it convenient and quick to get started without a lot of manual intervention. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

I feel that Salesloft lacks an auto-dialer feature that would automate the process of making calls. Currently, the process requires manual dialing, which I find inefficient. Having an automatic dialing function, with an easy pause option, would greatly enhance the calling experience and improve productivity. Review collected by and hosted on G2.com.

Dominique D.

Technology Sales Specialist

Small-Business (50 or fewer emp.)

11/3/2025

"Keeps Outreach Consistent and Organised—All-in-One Sales Platform"

5/5

What do you like best about Salesloft?

I use SalesLoft every single day. It helps me stay organised and on top of what I have to do: who I need to contact, when I need to call, and which leads to follow up with. Having everything inside one platform — from lead lists to call tools to email sequences — means I don’t lose time switching apps, hunting down a phone number or forgetting what I promised to do next.

One of the biggest upsides is how it keeps my outreach consistent and efficient. I can build cadences (email → call → LinkedIn touch) and follow them without reinventing the wheel each time. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

One thing I dislike about SalesLoft is that I often have to refresh the page for updates to appear. For example, after making changes or completing a task, I don’t immediately see the update reflected until I refresh manually, which can interrupt my workflow.

Another thing I wish were improved is the visibility of cadence history. Right now, it’s easy to see if a contact is currently active in a cadence, but there’s no clear way to tell if that person has previously gone through one — or when they were added or completed it. Having a timeline or quick indicator showing a contact’s past cadence activity (with dates) would make it much easier to track engagement history and avoid re-adding the same person by mistake. Review collected by and hosted on G2.com.

What problems is Salesloft solving and how is that benefiting you?

SalesLoft helps me manage my daily outreach in an organized and efficient way. It solves the problem of keeping track of dozens of leads and follow-ups by giving me a clear structure and reminders of who to contact and when. It also centralizes my communication — emails, calls, and LinkedIn touches — all in one place, which saves a lot of time and keeps everything consistent.

It also helps me stay aligned with my team since all our activities and results are visible in one shared platform. Overall, it’s made my workflow more productive and ensures I never miss an important follow-up or opportunity. Review collected by and hosted on G2.com.

Fidelis F.

Account Development Executive

Enterprise (> 1000 emp.)

10/31/2025

"A must-have for efficient prospecting and personalized outreach"

5/5

What do you like best about Salesloft?

Salesloft helps me manage and scale my outreach efficiently. I like how it integrates smoothly with Salesforce and LinkedIn, allowing me to personalize cadences, automate follow-ups, and track engagement all in one place. The analytics and activity dashboards make it easy to measure performance and optimize messaging. It’s become an essential part of my daily workflow for prospecting and pipeline generation. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

At times, sync delays between Salesloft and Salesforce can cause minor data mismatches, especially with updated contact fields. The reporting filters could also be more flexible for granular analysis by campaign or account. Other than that, it’s very reliable and continues to improve with each update. Review collected by and hosted on G2.com.

What problems is Salesloft solving and how is that benefiting you?

Salesloft helps streamline and organize my outbound prospecting process. It allows me to manage cadences efficiently, automate follow-ups, and personalize outreach at scale — saving time while maintaining quality engagement. With its analytics and activity tracking, I can see what’s resonating and adjust messaging quickly. This has improved my response rates, increased pipeline generation, and made collaboration with AEs much smoother. Review collected by and hosted on G2.com.

Zack B.

Account Executive

Mid-Market (51-1000 emp.)

10/30/2025

"Effortless Cold Calling and Seamless Salesforce Integration"

4.5/5

What do you like best about Salesloft?

Salesloft has made cold calling much more efficient for me. Since I started using it, I can complete at least 20 to 30 more calls each day. All of the features are straightforward and user-friendly, so it doesn't take much time to become comfortable with the software. I also really appreciate how smoothly it integrates with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

There is not much I do not like. Every once and a while it can be a bit slow in loading up. But I am being very nit-picky, I have no complaints. Review collected by and hosted on G2.com.

What problems is Salesloft solving and how is that benefiting you?

Our team consists of around eight account executives, and we are expanding rapidly. Salesloft provides us with a platform that helps us maximize our call volume and improve our closing rate. The interface is well-organized, user-friendly, and visually appealing. As we frequently bring on new hires, the short ramp-up time makes it easy for them to get comfortable with the software and begin contributing almost immediately. Review collected by and hosted on G2.com.

Nanya G.

Inside Sales Representative

Enterprise (> 1000 emp.)

10/31/2025

"Essential for Outreach, But Needs Better Email Validation and Data Sync"

4.5/5

What do you like best about Salesloft?

As an Inside Sales Rep, I spend about 70-80% of my workday prospecting, networking, and reaching out to leads. Salesloft helps me stay connected with potential customers, making it much easier to maintain good data hygiene and send timely follow-up communications. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

Salesloft could be even more effective if it had the ability to detect incorrect email addresses that might bounce back or contain grammatical errors. Additionally, integration with tools like Lusha or Zoominfo to help identify and update contact information would be a valuable improvement. Review collected by and hosted on G2.com.

What problems is Salesloft solving and how is that benefiting you?

1. The email tracking feature is very straightforward to use.

2. Cadence makes it easy to follow up with leads at the right time and ensures that communication remains consistent, which helps maintain relationships.

3. It helps me identify which leads are most engaged and what topics interest them the most. Review collected by and hosted on G2.com.

Steven M.

Account Manager

Marketing and Advertising

Enterprise (> 1000 emp.)

11/27/2025

"Efficient Sales Management, Needs Intuitive UI"

4/5

What do you like best about Salesloft?

I find Salesloft incredibly helpful in managing and keeping track of my client outreach, ensuring my sales pipeline remains healthy. I appreciate its one-stop-shop view for cadences, which simplifies my check-ins with clients and enhances my workflow efficiency. The built-in automation features are a massive advantage, allowing me to streamline processes and prioritize tasks effectively. Salesloft provides me with a clear view of the actions I have taken, highlighting any gaps that need attention, which is crucial when managing a book of business. It acts as a reliable tool to ensure comprehensive coverage of my business needs. Moreover, its integration with Salesforce is an added benefit that enhances my productivity. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

I find that the UI of Salesloft could benefit from improvements to make it more intuitive, particularly for new users. The current setup might take some time to get accustomed to, and making the flows easier to follow would enhance the user experience. Review collected by and hosted on G2.com.

Samuel J.

Sales Enablement Specialist

Mid-Market (51-1000 emp.)

11/27/2025

"All-in-One Communication Powerhouse for GTM Teams"

4.5/5

What do you like best about Salesloft?

Salesloft is a fantastic communication tool it provides one platform for out GTM Team to book meeting, make calls, send emails all in one place. Not only that but it integrates into our resource locations to pull in any supporting documents the team may use.

Along with that, the team can use other communication tools such as Outlook and Salesloft automatically reads this and stores the record without the team needing to do anything. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

The one improvement I would make with Salesloft is hierarchy. Accounts are a flat layer when it would be helpful to have parent accounts with sub accounts for those larger enterprise business's. Review collected by and hosted on G2.com.

What problems is Salesloft solving and how is that benefiting you?

The standardization of communication across the team, both in where they communicate with prospects but also the messaging. Having the ability to create team cadences and templates means that the messaging should always start from the same source. Not only that but the visibility of conversations the team is having with both prospects and clients is important for all aspects of the business, from how we communicate to what we are hearing from our customers and prospects. Review collected by and hosted on G2.com.

John G.

Mid-Market (51-1000 emp.)

10/30/2025

"Salesloft Uncovered"

5/5

What do you like best about Salesloft?

What I like best about Salesloft is - Cadence Automation, Conversation Intelligence, Deal Management tracking pipeline progress and forecasts outcomes. I love the AI-Powered Recommendations that prioritizes tasks and suggests next steps. So many Integrations! Works with Salesforce, LinkedIn, Gmail, Outlook and probably some more that I'm missing. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

What I dislike about Salesloft is that fact that I have email sending limits. Review collected by and hosted on G2.com.

What problems is Salesloft solving and how is that benefiting you?

Salesloft remains a top-tier choice for our organization since we started seeking a comprehensive sales engagement platform. Its strengths in automation, AI insights, and CRM integration make it a powerful tool for scaling our sales operations. Our team has seen an uptick in new appointments scheduled and we have a few closed won opportunities. Better collaboration with our has seen an uptick as well. Review collected by and hosted on G2.com.