Appointment Tracking Software

If you are using free plan of the software then it is not customisable at all. Also, if you face any bug while maintaining all the to do list then their support team is also very unresponsive. They take more than 5 days to reply for a single complaint ticket. Review collected by and hosted on G2.com.

As calendly can easily get integrated with Google calendar, workspace, Outlook and Microsoft. So, if you want to work use it as an API tool with different softwares for exchanging data then it is a most resourceful and useful software for any business but if you want to use it alone without integrations then it might not be the best option for you. Review collected by and hosted on G2.com.

I wish instead of having different floors that you need to switch from, you could just have everything in one view or like a faster filter to see what floor you're looking at. Review collected by and hosted on G2.com.

It makes our hybrid setup actually easy to manage. People can come in on the same days without chaos. It’s also helped our office stay at a comfortable capacity. Review collected by and hosted on G2.com.

It requires a lot of cross-functional collaboration to ensure that your company is getting the most out of the platform. The biggest hurdle may be your own company's culture Review collected by and hosted on G2.com.

Qualified is helping us proactively reach out to visitors on our website and helping convert them to meetings and also direct them to the relevant pages they're looking for. This has allowed us to reclaim time for our inbound SDR team and refocused them on priority activities. We also use Piper to monitor the website during off-hours and it has done an excellent job of proactively surfacing information and converting meeting requests. Review collected by and hosted on G2.com.

Only thing is we wish that the Sign Out button on the bottom right-hand corner of the kiosk could be bigger or highlighted to stand out better. When guests need to sign out, they have difficulty finding that button. Review collected by and hosted on G2.com.

We can now see who is in the building for the day, especially if we missed them come into the door. Our office is hybrid, so this allows us to let unexpected guests know whether or not someone is in the office to be able to help them with their needs. It has also allowed our front desk to see if we have trainings for the day and how many people we are expecting at different times which lets us know when it may get busy in the lobby. Review collected by and hosted on G2.com.

We had a hard time at first getting the machine up and running but once we figured out our own issues, it was easy to integrate. It took a few of us to get it going, but it was unfamiliar to us. Review collected by and hosted on G2.com.

The Receptionist documents all visitors online so it reduces our time spent logging visitors and creating sign in sheets. It is a plus to have everything documented immediately. Review collected by and hosted on G2.com.

I have noticed battery drainage issue while using Zoom on my laptop a lot and I have also heard some security issues regarding Zoom from my colleagues which made me think twice before using Zoom. Review collected by and hosted on G2.com.

I very much like Zoom’s clean settings and easy setup, they have also unified calls, meetings, calendar, chat which helps me save a lot of time switching between these.

I have been loving the AI feature as well, it’s been so easy to summarise meetings, follow up drafts and make schedules using the AI feature. Review collected by and hosted on G2.com.

At times, Microsoft 365 can feel heavy and overwhelming because of the number of tools and frequent updates. Some applications consume significant system resources, and occasional sync or login issues can interrupt work flow. Also advance features are not always intuitive which can create a learning curve for new users. Review collected by and hosted on G2.com.

Microsoft 365 solves the problem of scattered tools and poor collaboration by providing a single, cloud based platform for work communication and file management.It benefits by saving time, enabling real time collaboration and allowing access to my work from anywhere. this makes my daily tasks more organised ,efficient and reliable Review collected by and hosted on G2.com.

I think the aesthetic of GReminder's booking page is rather uninspiring and lacks appeal. With other booking calendar tools, I've had the opportunity to influence how the booking page looks for my visitors. In contrast, GReminder's design feels outdated, as if it hasn't received much attention from the graphic design, marketing, or IT teams. Review collected by and hosted on G2.com.

GReminders has been very helpful to me so far by sending appointment confirmations, which saves my staff from having to make multiple attempts to reach clients for confirmation. The Pre-Meeting Briefs serve as excellent reminders, providing essential information about previous meeting agendas and to-dos. This feature definitely saves me the time I would otherwise spend looking up client notes or listening to past meetings. Finally, I really appreciate receiving notifications of booked appointments through the online calendar. Review collected by and hosted on G2.com.

I have yet to identify any glaring downsides. It would be nice to be able to SMS or email outside links to customers as we currently can only send messages but not links. Review collected by and hosted on G2.com.

We are utilizing WaitWhile in an animal shelter in which we have multiple different departments servicing customers from one check-in station. This means we have multiple employees servicing different customers at different times in the same general area. WaitWhile has enabled us to track these customers through the entire process simultaneously for all departments and even down to the employee level determine our efficiency and effectiveness. Review collected by and hosted on G2.com.

I wish Kastle offered the download to Apple watch customers for easy access as well. Review collected by and hosted on G2.com.

With Kastle, we gain both security and greater awareness of who is visiting our suite and who is not permitted entry. Additionally, I can generate various reports detailing all employees who have access to our suite. Review collected by and hosted on G2.com.

A few things could definitely be smoother. The customization options are powerful, but some of the advanced settings feel a bit tucked away and take time to figure out. Integrations work well overall, but occasionally I wish the setup process was more guided, especially for first-time users. Also, the UI while clean could benefit from clearer labels or tooltips in certain places to reduce trial-and-error. Nothing major, but small refinements would make the experience even more intuitive. Review collected by and hosted on G2.com.

Cal.com eliminates scheduling back-and-forth, prevents double-bookings, and structures my day. It offers a professional booking experience with deep customization and seamless calendar sync, saving time and stress. Review collected by and hosted on G2.com.

I am disappointed that the ID scanner doesn't autofill the user's information, which could save time and reduce errors during visitor check-ins. Additionally, it's frustrating that we can't get the system to recapture the signature on each visit, which is essential for maintaining accurate and up-to-date records. The initial setup was also challenging, as the sign-in flows seemed to be designed for a different environment, which made customization and adjustment to our specific needs more cumbersome. Review collected by and hosted on G2.com.

I use Envoy Visitors for tracking who enters and escorts visitors at data centers, with the added benefit of viewing multiple sites from one location and customizing flows. Review collected by and hosted on G2.com.

I wish there was a way to assign a customer in the queue to a specific client. Sometimes, when an associate is actively working with a customer, they forget to claim the customer in the queue. Allowing us to force-assign customers would help free up the waiting queue and more accurately represent our workers' workload. Review collected by and hosted on G2.com.

Qminder helps keep track of check-ins, allowing us to organize efficiently and see who we've helped throughout the day. Review collected by and hosted on G2.com.

While I find Jotform to be somewhat limited in terms of customisation, overall we are very satisfied with it as a program. Review collected by and hosted on G2.com.

Running a charity involves a lot of coordination, managing events, collecting media submissions, processing bookings, and gathering information from members and volunteers. Jotform helps solve several key challenges in these areas.

Streamlined Form Creation

Jotform allows us to quickly create customised forms for a wide range of purposes, from event bookings to media submissions. We no longer need to rely on paper forms or complex spreadsheets, which reduces errors and saves time.

Efficient Data Collection and Organisation

All submissions are automatically collected and organised in one place, making it easy to track responses, monitor participation, and generate reports. This ensures we stay organised and can respond promptly to members, parents, and volunteers.

Improved Accessibility and Convenience

Members, volunteers, and parents can access forms online from any device, at any time. This flexibility increases engagement and ensures that important information, like event bookings or consent forms, is submitted on time.

Integrated Tools for Better Management

Jotform integrates with calendars, spreadsheets, and email systems, allowing us to manage bookings, reminders, and notifications seamlessly. This reduces administrative workload and minimises the risk of missed submissions or deadlines.

Secure and Compliant Data Handling

With Jotform, sensitive information, such as contact details, consents, and media submissions, is stored securely, helping us maintain trust and comply with data protection regulations.

Benefits for Us

By solving these challenges, Jotform allows us to operate more efficiently and professionally. It saves time for our volunteers and staff, ensures accurate and timely information collection, and provides a smooth experience for members, parents, and partners alike. Review collected by and hosted on G2.com.

I like everything about Wellness living Review collected by and hosted on G2.com.

I use WellnessLiving to manage appointments through text and email. It's available online with a website and app, allowing clients to book and manage appointments themselves. This streamlines scheduling, making it fast and efficient, which maximizes my time for business and additional classes. Review collected by and hosted on G2.com.

The interface is not fully simplistic, and some efforts are required for easy navigation

The booking errors is something that also happens Review collected by and hosted on G2.com.

Tactic is robust in creating a strong workplace management, and this centralizes teamwork

The platform creates an easy workplace schedule, something that brings solid coordination

Tactic is impressive in ensuring proper team planning, where all teams works towards achieving the business objectives

The app creates efficiency in space use, something that reduces the operational costs

Tactic makes the process of booking straightforward and users only needs a mobile app Review collected by and hosted on G2.com.

It is still new, so some CRM features are not live yet. The design could be a bit smoother, but nothing that affects daily use. Review collected by and hosted on G2.com.

Weezly replaces multiple sales tools with one streamlined LinkedIn inbox. It saves me time, keeps outreach organized, and makes booking and follow-ups much easier. Review collected by and hosted on G2.com.

I have become dependent on it like a drug addict? If the day comes when I will not be able to use its features, I will truly have to completely change how I get work done. Review collected by and hosted on G2.com.

Mostly with return to inbox if no reply feature and scheduled emails. It ensures I never let an email thread fall through the cracks. Also helps remind me of any and all tasks I need to complete by sending myself emails or scheduling any email to return to my inbox when I know it is more likely that I will be able to complete the task or resume communication with someone. It really has completely changed how I work. No more To-Do lists, which can be easily ignored. Now everything I need to get done is flowed through my email inbox. Review collected by and hosted on G2.com.

There's very little we could fault with Helmbot, however, we would love to see more customisation on the customer-facing booking system, It's nice enough, but some more styling options would be great.

We would also love to have the ability to style the automated emails, add our logo and some colours etc. Review collected by and hosted on G2.com.

When it came to finding the right booking system, one of the most common issues we found was the lack of ability to build custom packages and discounts that match the way we wanted to run our business. Review collected by and hosted on G2.com.

The one issue I've had with Square is that it can be a bit tough to look at tracking. I've had issues trying to locate a specific sale, or even itemized sales for the day. If they fix their reporting, I will be all in.. Review collected by and hosted on G2.com.

Square has put all of our onsite sales in one location. We can manage what's for sale and for how much instantaneously and push it out to all devices at one time. No management software required and no massive overhead fees. So much easier to keep everyone on track and on the same page. Review collected by and hosted on G2.com.