Products

SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and the industry’s only software-with-a-service (SwaS) approach, SMG provides real-time, predictive intelligence that turns BX, CX, and EX insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG ensures every decision is backed by data rather

Verint Copilot Bots automate agent workflows in real time to reduce manual effort and support more efficient customer interactions. Each Copilot Bot focuses on automating a specific task to reduce agent workload. The Copilot Bots include: Smart Transfer Bot, Knowledge Automation Bot, Coaching Bot, Wrap Up Bot, and Agent Virtual Assistant. These bots help preserve context across handoffs, surface summarized knowledge, provide real-time coaching, automate after-call work, and complete customer tra

Chatra is a comprehensive live chat and chatbot platform designed to enhance customer engagement and drive sales for businesses of all sizes. By integrating real-time communication tools with intelligent automation, Chatra enables companies to interact proactively with website visitors, address inquiries promptly, and guide potential customers through the purchasing process. Its user-friendly interface and robust feature set make it an invaluable asset for improving customer support and increasi

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. Netradyne is an industry leader in fleet safety solutions, immediately improving driver behavior and fleet performance, setting the commercial vehicle driving standards. Netradyne collects and analyzes more data points and meaningful information than any other fleet safety organization so customers can improve retention, increase profitability, enhance safety, and enabl

Anymail finder is a SaaS company that specilizes in allowing customers to quickly find validated emails of the employees of any company.

HockeyStack learns your winning pattern from the buyer journey and deploys Revenue Agents across prospecting, news business and expansion. Run your proven processes across every deal and every account, so each rep becomes your best rep.

The customer experience hub for you and your team. Create, share and present your customer journey maps, personas and stakeholder maps.

SmartCOMM by Smart Communications helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers, all while reducing IT costs.

Give your customers the right answers, in the right place, at the right time with AnswerDash's predictive Q&A engine.

Conventional methods produce conventional results. ChurnRX's expert training takes an unconventional approach with proven methodologies that drive phenomenal results. We tailor our skills training, using your data, to scientifically implement the right playbooks and skills that drive retention at scale. ChurnRX's team of world-class retention and growth experts are armed with battle-tested methodologies for creating radical improvements that scale across entire organizations. Founded i

Safetica is an integrated Data Loss Prevention (DLP) and Insider Risk Management (IRM) solution, which helps companies to identify, classify, and protect sensitive data as well as detect, analyze, and mitigate risks posed by insiders within an organization. Safetica covers the following data security solutions: Data Classification - Safetica offers complete data visibility across endpoints, networks, and cloud environments. It classifies sensitive data using its Safetica Unified Classification

Wicked Reports is a marketing analytics platform that provides subscription-based, actionable reports on marketing results at each stage of the customer's journey from first click to sale.

Alvaria CXP empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach.

HelpDocs is a fully-featured knowledge base software designed to enable users to drive down support ticket volume and guide customers.

TurnKey Lender is a cloud based system for evaluating borrowers, decision-making support, and online-lending automation.

Conduct customer feedback surveys from your website. Discover what your customers are really thinking using a flexible survey formats so you can grow and refine your business.

Integrated Quoting and Billing (including Usage) Platform for the Modern B2B SaaS Enterprises with customers coming from different channels (including marketplace).

Cordial is a next-generation messaging platform built on real-time data. We help marketers leverage their data to create timely, personalized experiences for their customers across channels.

Workday Contract Lifecycle Management (CLM), powered by Evisort AI, streamlines the entire contract process, boosting visibility and efficiency. This AI-native solution helps organizations get deals done faster, supercharging workflows from intake and drafting to redlining, approvals, signing, and analytics. Our Contract Negotiation Agent increases agility, drives growth, and keeps businesses competitive. Workday CLM includes Workday Contract Intelligence, also powered by Evisort AI, for deep an

Behavioral Marketing platform to increase your sells, improve your support and engage your customers. It combines modern live chat, in-app messenger, auto messaging, user behavior tracking, knowledge base, email automation and more features to help you to find productmarket fit, learn from user feedback, and launch your first marketing campaigns.