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Chatra (by Brevo)

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35 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2015
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Chatra (by Brevo) Reviews

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Profile Name
Star Rating
21
12
2
0
0
RD
Reema D.
10/02/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great fit for small businesses

Chatra interfaces with your website and allows users to send messages to any staff who are marked as working for that period of time. If it is after business hours, an email is sent to you instead so you can communicate with leads. You can see what customers are typing and can prepare responses. You can see who is on your site and it saves history of chats with customers.
Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
10/02/2025
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Good app for managing chat messages

This tool makes it easy to bring messages and emails together in one place. It's user-friendly for chatting, and the ability to attach files is very helpful. I also appreciate that you can save some customer information, which helps turn a chat into a potential lead. I use it every day for customer support.
Tony R.
TR
Tony R.
consulting en BankUnited
06/13/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Quick response with chatbot

- eliminates the process of answering repetitive questions - better response time is provided - easily integrate email and social networks for when more personalized communication is needed - Your application works perfectly to keep up with conversations while I'm not at the desk - support management is friendly and helpful in times of concerns

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What is Chatra (by Brevo)?

Chatra by Brevo is a modern live chat and messaging tool designed to facilitate real-time conversations between businesses and their customers. Perfect for small to medium-sized enterprises, Chatra helps improve customer support and increase sales by enabling direct interaction through its user-friendly platform. The service offers distinctive features such as chatbots, multilingual support, and integration capabilities with popular eCommerce and CRM software.Chatra's approach is centered on enhancing the customer experience, reducing response times, and providing detailed visitor insights that can drive targeted communication strategies. Businesses can manage conversations from multiple channels in one unified interface, which simplifies the workflow and boosts productivity.To explore more about how Chatra can transform your customer service and engagement, visit their website at [https://chatra.io/](https://chatra.io/). Whether you are looking to implement live chat capabilities or enrich existing customer interaction tools, Chatra provides a robust and scalable solution.

Details

Year Founded
2015
Website
chatra.io