# Best Customer Success Training Providers

  *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)*

   Customer success training providers offer services to educate customer success representatives and customer success managers. Training is administered through in-person interactive or digital workshops designed to increase customer success knowledge and development. A curriculum can be uniquely tailored to a customer success team’s needs or delivered via premade modules focused on a specific topic. Performance metrics, certifications, and assessment results are usually offered by these providers for added insights.

Customer success training providers help businesses develop and improve the skills of customer service teams already have and teach new and innovative skills, as well. These workshops are ideal for onboarding new hires or for proficient employees that are looking to master more advanced topics. A typical curriculum might include coverage on customer onboarding, success plan development, and engaging disengaged customers. Other topics commonly covered include customer retention tactics, handling difficult customer scenarios, and customer journey mapping.

In addition to customer success training services, businesses might use [customer success software](https://www.g2.com/categories/customer-success) when engaging new and existing customers. Businesses might also benefit from hiring [sales training providers](https://www.g2.com/categories/sales-training) for team members that are interested in sales-related training alongside customer success training.

To qualify for inclusion in the Customer Success Training Providers category, a services provider must:

- Provide in-person interactive or digital customer success training workshops for customer success teams
- Coach and guide participants through a customer success training program
- Provide assessments to help determine a training’s impact
- Offer participants a certification upon completion





## Category Overview

**Total Products under this Category:** 31


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,800+ Authentic Reviews
- 31+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



## Top-Rated Products (Ranked by G2 Score)
### 1. [SuccessCOACHING](https://www.g2.com/products/successcoaching/reviews)
  The only G2 Triple Grid Leader in Customer Success training—a recognition achieved by less than 4% of companies on the platform. We've trained 39,000+ CS professionals at 10,000+ companies to systematically capture the $23 billion in expansion revenue that most SaaS companies leave on the table. The Problem We Solve While 70-80% of SaaS revenue happens post-sale, most CS teams receive product training instead of formal Customer Success and Revenue training. The result? Companies stuck at 102-104% Net Revenue Retention while leaders achieve 118-120% through systematic expansion methodologies. Our Approach We transform CS teams from cost centers into revenue engines through: • Revenue-focused methodologies designed specifically for CS professionals • Industry-recognized CCSM certification leading to career advancement for 85% of graduates • Practitioner-built frameworks created by CS leaders who've actually driven expansion revenue • Day-one implementation tools that deliver immediate ROI Why We're Different Unlike generic CS training, we teach CS professionals how to systematically identify and capture expansion opportunities while maintaining trusted advisor status. Our methodology bridges the gap between customer advocacy and revenue responsibility. Proven Results • 2,000+ companies transformed from "land and stand" to "land and expand" • 39,000+ CS professionals equipped with expansion revenue skills • G2 Triple Grid Leader status across three categories • Training Provider for the University of San Francisco's Customer Success Certificate Program • Accredited to issue CPD/Continuing Education Hours • Used by industry leaders including Apple, HP, VMware, RedHat and Procore Bottom Line Your customer base contains millions in uncaptured expansion revenue. We teach your CS teams how to systematically capture it without compromising customer relationships.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 932


**Seller Details:**

- **Seller:** [SuccessHACKER](https://www.g2.com/sellers/successhacker)
- **Company Website:** https://www.successcoaching.co
- **Year Founded:** 2014
- **HQ Location:** Granite Bay, US
- **Twitter:** @success_hacker (4,924 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/7575096 (21 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Customer Success Manager, Senior Customer Success Manager
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 46% Mid-Market, 36% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (19 reviews)
- Learning Ease (18 reviews)
- Practical Examples (18 reviews)
- Understanding (18 reviews)
- Content Quality (17 reviews)

**Cons:**

- Low Engagement (9 reviews)
- Poor Visual Design (9 reviews)
- Repetitive (9 reviews)
- Irrelevant Content (8 reviews)
- Limited Interactivity (7 reviews)

### 2. [Winning by Design](https://www.g2.com/products/winning-by-design/reviews)
  Winning by Design is the leading growth advisory firm for scaling businesses. From diagnostic insights to system design and deployment, we work with the world’s most prominent brands to architect compounding growth. WbD advisors have mastered the Bowtie Data Model™, the SPICED™ Operating Model, and the GTM Model, having deployed revenue architecture across companies like Canva, Dropbox, Instructure, DocuSign, One Stream, and Five9. These advisors work with your team to help them avoid mistakes, see around corners, and build with confidence while operating at speed. Forward-thinking investors and executive teams work with Winning by Design to assure scalable, sustainable, and durable growth.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 757


**Seller Details:**

- **Seller:** [Winning by Design](https://www.g2.com/sellers/winning-by-design)
- **Year Founded:** 2012
- **HQ Location:** Mountain View, California
- **LinkedIn® Page:** https://www.linkedin.com/company/3119217/ (144 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Account Executive, Customer Success Manager
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 69% Mid-Market, 23% Small-Business


#### Pros & Cons

**Pros:**

- Engagement (7 reviews)
- Knowledge (7 reviews)
- Content Quality (6 reviews)
- Interactive Activities (5 reviews)
- Practical Examples (5 reviews)

**Cons:**

- Time Management (3 reviews)
- Long Sessions (2 reviews)
- Irrelevant Content (1 reviews)
- Lack of Focus (1 reviews)
- Lengthy Duration (1 reviews)

### 3. [Success Chain](https://www.g2.com/products/success-chain/reviews)
  Success Chain helps businesses build high-impact Customer Success programs that grow revenues! Building a high-impact customer success program that maximizes net reoccurring revenue (NRR) requires you to address four critical needs. You need to: • Build and optimize the performance of your customer success department • Train and develop your customer success staff • Align your entire company around customer outcomes • Engage your customers in a way that they achieve and perceive value Success Chain helps you achieve outstanding results in all four critical areas! We provide: • Consulting – to help you quickly build, scale, and mature your capabilities • Coaching – to develop your professional expertise and career growth • Training – to increase your knowledge and skills in customer success and user adoption best practices The Success Chain team averages more than 20 years of experience in Customer Success, user adoption, change management, and technology implementations. We have worked with and been the executives responsible for Customer growth and success. Success Chain’s consulting, coaching, and professional development programs are aligned to and accredited by the Customer Success Association. Contact us at successchain.net to learn more.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 13


**Seller Details:**

- **Seller:** [Success Chain](https://www.g2.com/sellers/success-chain)
- **Year Founded:** 2018
- **HQ Location:** Washington, US
- **Twitter:** @getsuccesschain (18 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/success-chain/?viewAsMember=true# (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 46% Mid-Market, 38% Small-Business


#### Pros & Cons

**Pros:**

- Certification (1 reviews)
- Coaching (1 reviews)
- Real-life Scenarios (1 reviews)
- Templates (1 reviews)
- Understanding (1 reviews)


### 4. [The Success League](https://www.g2.com/products/the-success-league/reviews)
  The Success League teaches customer success teams the skills they need to be top performers. The Customer Success Certification Program emphasizes long-term learning, provides practical applications of best practices, and includes tools that CSMs can adopt right away.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 27


**Seller Details:**

- **Seller:** [The Success League](https://www.g2.com/sellers/the-success-league)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @TSLCustomers (854 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3650420/ (9 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Customer Success Manager
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 46% Mid-Market, 32% Small-Business


#### Pros & Cons

**Pros:**

- Team Collaboration (3 reviews)
- Customer Support (2 reviews)
- Customer Success (1 reviews)
- Examples (1 reviews)
- Instructor Quality (1 reviews)

**Cons:**

- Lack of Focus (1 reviews)
- Pacing Issues (1 reviews)
- Time Management (1 reviews)

### 5. [Techtonic Lift, Customer Success Operations](https://www.g2.com/products/techtonic-lift-customer-success-operations/reviews)
  Techtonic Lift provides fractional customer success operations services, such as Customer Success Platform (CSP) administration, CS Operations consulting, and interim CS leadership. As fractional ops hires, we are hands-on, boots-on-the-ground help for your SaaS company or startup. We advise, but we also configure, execute, and integrate whatever your company and your customers need at the time. Hang out with us for a month or a year, we are flexible and will gladly fill in the gaps until you are ready for your next (or your first!) full-time customer success ops hire.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 11


**Seller Details:**

- **Seller:** [Techtonic Lift](https://www.g2.com/sellers/techtonic-lift)
- **Year Founded:** 2023
- **HQ Location:** Potomac, MD
- **LinkedIn® Page:** https://www.linkedin.com/company/techtonic-lift-llc (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software
  - **Company Size:** 45% Enterprise, 27% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Success (3 reviews)
- Customer Support (1 reviews)
- Effective Teaching (1 reviews)
- Examples (1 reviews)
- Experience (1 reviews)


### 6. [Hoffman LLC](https://www.g2.com/products/hoffman-llc/reviews)
  Strategic sales training - for Closers, by Closers. What would your reps accomplish if they knew exactly what to close for at each stage of every deal? How would their win-rate improve if they were confident in their sales process – and had the skill & finesse to execute? How would their pipeline & forecast improve if they had an objective system to evaluate each opportunity, so they could focus on the healthiest deals while eliminating tire-kickers? Whether you’re onboarding a new hire or leveling-up an enterprise team, Hoffman’s Own the Deal™ program introduces behavioral changes to create sales excellence.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 36


**Seller Details:**

- **Seller:** [Hoffman LLC](https://www.g2.com/sellers/hoffman-llc)
- **Year Founded:** 2008
- **HQ Location:** Boston, US
- **LinkedIn® Page:** https://www.linkedin.com/company/1785612/ (36 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software
  - **Company Size:** 56% Mid-Market, 22% Enterprise


#### Pros & Cons

**Pros:**

- Sales Improvement (2 reviews)
- Advice (1 reviews)
- Coaching (1 reviews)
- Collaboration (1 reviews)
- Communication (1 reviews)


### 7. [ChurnRX](https://www.g2.com/products/churnrx/reviews)
  Conventional methods produce conventional results. ChurnRX's expert training takes an unconventional approach with proven methodologies that drive phenomenal results. We tailor our skills training, using your data, to scientifically implement the right playbooks and skills that drive retention at scale. ChurnRX's team of world-class retention and growth experts are armed with battle-tested methodologies for creating radical improvements that scale across entire organizations. Founded in 2015, ChurnRX has trained hundreds of leading tech companies, helping multiple reach unicorn valuation status. The company is renowned for its ability to drastically improve customer retention through its simple and unique practices.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 15


**Seller Details:**

- **Seller:** [ChurnRX](https://www.g2.com/sellers/churnrx)
- **Year Founded:** 2017
- **HQ Location:** Alpine
- **LinkedIn® Page:** https://www.linkedin.com/company/churnrx/ (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 60% Mid-Market, 33% Small-Business


### 8. [FranklinCovey](https://www.g2.com/products/franklincovey/reviews)
  FranklinCovey is a global company specializing in performance improvement. We help organizations achieve results that require a change in human behavior.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 18


**Seller Details:**

- **Seller:** [Franklin Covey Co.](https://www.g2.com/sellers/franklin-covey-co)
- **Year Founded:** 1997
- **HQ Location:** Salt Lake City, US
- **Twitter:** @franklincovey (31,857 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/franklincovey/ (1,373 employees on LinkedIn®)
- **Ownership:** NYSE: FC

**Reviewer Demographics:**
  - **Company Size:** 33% Mid-Market, 33% Small-Business


#### Pros & Cons

**Pros:**

- Customer Engagement (1 reviews)
- Customer Success (1 reviews)
- Customer Support (1 reviews)
- Methodology (1 reviews)
- Training (1 reviews)

**Cons:**

- Inefficiency (1 reviews)
- Poor Management (1 reviews)
- Poor Visual Design (1 reviews)

### 9. [Corporate Visions](https://www.g2.com/products/corporate-visions/reviews)
  Corporate Visions helps B2B organizations win more deals and grow more revenue by equipping their revenue teams —Sales, Marketing, and Customer Success— with the skills, messaging, and insights they need to create impact in every moment of the buyer's journey. With decades of experience and partnerships with many of the world’s leading organizations, Corporate Visions blends cutting-edge research in decision science, buyer psychology, and neuroscience with hands-on expertise in B2B sales and marketing. The result? Evidence-backed frameworks, strategies, and solutions that help companies stand out in a noisy, commoditized market, drive buyer behavior, and deliver measurable business impact. At our core, Corporate Visions enables organizations to challenge the status quo, articulate value in a way that resonates with buyers, and achieve sustainable, repeatable growth. Our Approach What sets Corporate Visions apart is our focus on buyer-centered strategies. Using unmatched buyer decision evidence, we guide organizations to think and act from the buyer’s perspective, ensuring they meet today’s empowered, skeptical buyers where they are—with messages that resonate, skills that stick, and tools that create alignment. Our Solutions Our solutions are designed to address the toughest challenges revenue teams face in high-stakes moments—whether it’s winning new customers, expanding relationships with existing ones, or aligning internal teams around a consistent story: • Sales Skills: Equip your sales team with the advanced skills needed to thrive in critical buyer conversations. • Adaptive Sales Process: Adapt and optimize your sales process to reflect today’s buyer-driven journey • Leadership Development: Empower sales leaders to inspire and coach their teams effectively. • Discovery: Teach your sellers to go beyond surface-level qualification and conduct deeper, problem-focused discovery. • Digital Selling: Prepare your team for the modern, hybrid buyer so they can build trust and rapport in virtual settings, deliver engaging online presentations, and tailor messages to the digital-first preferences of today’s buyers. • Marketing Skills: Enable your marketing team to craft messaging that stands out in a crowded market. We help marketers align their efforts with sales priorities and deliver messages that resonate with skeptical buyers. • Customer Success Skills: Help your customer success teams transition from transactional support to strategic partnership. Our training focuses on retention, renewal, and expansion strategies that build customer loyalty and drive long-term revenue growth. • Just-in-Time Enablement: Empower your revenue teams with the right resources when and where they need them, keeping your reps well-equipped to win. • Sales Coaching: Turn your managers into high-impact coaches with data-driven sales coaching programs. We equip leaders with the tools and frameworks to deliver targeted, actionable feedback tailored to individual seller performance gaps. • Messaging: Create messaging frameworks that stand out and stick with buyers. • Revenue Leader Community (Emblaze): Stay up-to-date with the latest research, learn alongside like-minded peers, and tap into the best insights to help you align and execute your strategy with confidence.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 4


**Seller Details:**

- **Seller:** [Corporate Visions](https://www.g2.com/sellers/corporate-visions-fc51c5a4-1030-40fa-b3fa-3ce7fa70b6df)
- **Company Website:** https://corporatevisions.com/
- **Year Founded:** 1984
- **HQ Location:** Mesa, AZ 
- **Twitter:** @CorpV (4,139 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/corporate-visions-inc-/ (269 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Enterprise


#### Pros & Cons

**Pros:**

- Coaching (1 reviews)
- Customer Success (1 reviews)
- Helpful (1 reviews)
- Implementation (1 reviews)
- Methodology (1 reviews)


### 10. [BlueGrid.io](https://www.g2.com/products/bluegrid-io/reviews)
  BlueGrid.io is a boutique technology partner specializing in IT Staff Augmentation and Custom Software Development. We help companies scale engineering capacity with vetted remote developers, DevOps, and QA talent, delivering secure, high-quality software at predictable costs. With flexible engagement models starting at $50/hour, BlueGrid.io supports startups and enterprises worldwide. We also provide complementary SOC consulting to keep every project security-ready.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 9


**Seller Details:**

- **Seller:** [BlueGrid.io](https://www.g2.com/sellers/bluegrid-io)
- **Year Founded:** 2017
- **HQ Location:** Belgrade, RS
- **Twitter:** @BlueGrid_io (17 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bluegrid-doo/ (87 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 78% Mid-Market, 22% Small-Business


#### Pros & Cons

**Pros:**

- Team Collaboration (4 reviews)
- Expertise (3 reviews)
- Partnership (3 reviews)
- Understanding Needs (3 reviews)
- Customer Success (2 reviews)


### 11. [CSM Practice](https://www.g2.com/products/csm-practice/reviews)
  CSM Practice is a customer success consulting firm offering services to increase your net retention, improve your customer satisfaction, and grow your advocacy base.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2


**Seller Details:**

- **Seller:** [CSMPractice](https://www.g2.com/sellers/csmpractice)
- **Year Founded:** 2014
- **HQ Location:** Cupertino, US
- **LinkedIn® Page:** https://www.linkedin.com/company/csm-practice-inc (17 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 12. [Zurb](https://www.g2.com/products/zurb-zurb/reviews)
  Joyride is an easy to configure jQuery site tour wizard.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2


**Seller Details:**

- **Seller:** [ZURB](https://www.g2.com/sellers/zurb)
- **Year Founded:** 1998
- **HQ Location:** Campbell, US
- **Twitter:** @ZURB (54,883 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/525393 (17 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 50% Mid-Market


### 13. [Customer Success Training](https://www.g2.com/products/customer-success-training/reviews)
  We will teach you the fundamental skills for effective Customer Success Managers. Become a champion for your customers!


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [SAASCOLLECTIVE](https://www.g2.com/sellers/saascollective)
- **Year Founded:** 2019
- **HQ Location:** Amsterdam, NL
- **LinkedIn® Page:** https://www.linkedin.com/company/revguidess/ (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


### 14. [FT Works](https://www.g2.com/products/ft-works/reviews)
  Works with technology companies to improve their customer success and support organizations through targeted consulting, training and coaching.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [FT Works](https://www.g2.com/sellers/ft-works)
- **Year Founded:** 1998
- **HQ Location:** Los Altos, US
- **LinkedIn® Page:** http://www.linkedin.com/company/ft-works (6 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


### 15. [Glide Consulting](https://www.g2.com/products/glide-consulting/reviews)
  Achieving predictability in customer renewals and expansions.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Glide Consulting](https://www.g2.com/sellers/glide-consulting)
- **Year Founded:** 2015
- **HQ Location:** Bend, US
- **LinkedIn® Page:** http://www.linkedin.com/company/glide-consulting (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


### 16. [Provan Success](https://www.g2.com/products/provan-success/reviews)
  Provan Success, LLC is a coaching firm for Customer Success Leaders. We specialize in 1:1 and group coaching programs that optimize CS Strategy, Team Leadership, and Mindset for CS programs that work in the real world - not just on paper. Our Services: The CS Leadership Academy - A 12-week course with weekly group coaching. 1:1 Coaching. - customized 1:1 coaching for CS leaders to maximize their skillsets and leadership abilities. CS Leadership Job Hunt - a 3-session package to end your job hunt and start your next role at your dream company ASAP. Consulting - Single-session or 3-session packages for consulting on CS strategy, career progression, or entrepreneurship.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1


**Seller Details:**

- **Seller:** [Provan Success](https://www.g2.com/sellers/provan-success)
- **Year Founded:** 2022
- **HQ Location:** Brooklyn, US
- **LinkedIn® Page:** https://www.linkedin.com/company/provan-success-llc/ (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


### 17. [Sales Readiness Group](https://www.g2.com/products/sales-readiness-group/reviews)
  Sales Readiness Group (SRG) is an industry-leading sales training company. Our mission is to help improve sales teams' performance by providing customized, skills-based training programs that produce sustainable behavior change. Our solutions include sales skills training, sales coaching, sales management programs, and custom sales training solutions.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 9


**Seller Details:**

- **Seller:** [Sales Benchmark Index (SBI)](https://www.g2.com/sellers/sales-benchmark-index-sbi)
- **Year Founded:** 2008
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 30% Mid-Market


### 18. [CXChronicles](https://www.g2.com/products/cxchronicles/reviews)
  CXC believes that customer experience & success is modern selling + a team sport that must be prioritized in any business or industry as your grow and scale!




**Seller Details:**

- **Seller:** [CXChronicles](https://www.g2.com/sellers/cxchronicles)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)



### 19. [Emerico](https://www.g2.com/products/emerico/reviews)
  Emerico is a leading digital transformation company specializing in end-to-end customer experience management solutions. By integrating AI-driven digital platforms with innovative technology, Emerico empowers businesses to enhance customer engagement, streamline operations, and drive growth. Their comprehensive suite of services spans various industries, including banking, insurance, telecommunications, government, retail, hospitality, and aviation. Key Features and Functionality: - alexis Digital Transformation Platform: At the core of Emerico's offerings, alexis seamlessly connects back-end systems with advanced software and technology platforms, ensuring a cohesive and intelligent customer experience. - AI-Powered Solutions: Emerico's solutions incorporate artificial intelligence features such as facial recognition, voice verification, object recognition, and AI chatbots with natural language processing, enhancing security, communication, and operational efficiency. - Industry-Specific Customization: Emerico tailors its solutions to meet the unique needs of various sectors, providing specialized tools and platforms that address specific industry challenges. - Consultancy and Success Services: Offering a range of services, including customer experience analysis, system customization, integration, staff training, and IT support, Emerico ensures optimal project efficiency and cost savings. Primary Value and Solutions Provided: Emerico addresses the critical need for businesses to adapt to the digital era by providing solutions that enhance customer engagement, improve operational efficiency, and reduce costs. By leveraging AI and innovative technology, Emerico enables organizations to offer seamless, personalized experiences to their customers, fostering loyalty and driving business growth. Their industry-specific approach ensures that each solution is aligned with the unique requirements and challenges of the sector, delivering maximum value and impact.




**Seller Details:**

- **Seller:** [Emerico](https://www.g2.com/sellers/emerico)
- **HQ Location:** Petaling Jaya, MY
- **LinkedIn® Page:** https://www.linkedin.com/company/emerico/ (21 employees on LinkedIn®)



### 20. [GrowthPlay](https://www.g2.com/products/growthplay/reviews)
  GrowthPlay is focused on helping companies drive profitable revenue growth. GrowthPlay addresses a market need to help businesses achieve better results by improving the performance of their sales force and front line customer facing teams.




**Seller Details:**

- **Seller:** [GrowthPlay](https://www.g2.com/sellers/growthplay)
- **Year Founded:** 2014
- **HQ Location:** Chicago, US
- **Twitter:** @growthplay (1,069 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/growthplay (19 employees on LinkedIn®)



### 21. [MarketStar](https://www.g2.com/products/marketstar/reviews)
  MarketStar: The Specialist-Led, AI-Enabled B2B Sales Partner MarketStar is a Sales-as-a-Service® pioneer and recognized Leader in Everest Group’s 2025 B2B Sales Services PEAK Matrix®. With nearly 40 years of experience, the company helps global B2B enterprises achieve scalable, predictable growth through a people-led, AI-enabled delivery model built for global complexity. Their approach blends specialized sales talent, structured delivery frameworks, and AI-enabled workflows to execute full-funnel programs across the commercial value chain — from demand generation and inside sales to partner enablement, customer success, and renewals. Industries served include Software & SaaS, IT Services & Solutions, AdTech and MarTech, Semiconductors, Cybersecurity, Cloud Infrastructure, and eCommerce. MarketStar teams operate as embedded extensions of client organizations, supporting strategic motions such as market expansion, partner development, lifecycle growth, and customer onboarding. Technology enablement includes proprietary platforms such as Nytro.ai for AI-driven coaching and message consistency, as well as Scriptly, AIMTrack, and integrated tooling that support guided selling, workflow orchestration, and performance analytics that link activity to outcomes. Headquartered in Ogden, Utah, MarketStar operates delivery hubs in the United States, Ireland, Bulgaria, India, and the Philippines, supporting programs across EMEA, APAC, and LATAM. Regional teams bring cultural and linguistic fluency while upholding unified processes, brand standards, and rigorous security and data protection requirements, including GDPR and CCPA. Trusted by leading global enterprises, MarketStar helps organizations scale sales execution, strengthen partner ecosystems, and deliver consistent, repeatable revenue outcomes.




**Seller Details:**

- **Seller:** [MarketStar](https://www.g2.com/sellers/marketstar-09013579-266b-4a1f-ba31-09d8530cb973)
- **Year Founded:** 1988
- **HQ Location:** Ogden, Utah, United States
- **Twitter:** @MarketStar (1,993 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/marketstar/ (2,728 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Mid-Market


### 22. [Phi Consulting](https://www.g2.com/products/phi-consulting/reviews)
  A Boutique Consultancy Empowering Tech Startups with Solutions for Growth and Innovation Born from the frustration of watching promising startups struggle to navigate the complex world of tech, Phi Consulting was founded with a clear mission: to empower tech startups with the tools and expertise they need to achieve their full potential. We've spent the past 10+ years refining our approach, working alongside countless startups and witnessing the transformative power of innovative ideas. We've celebrated their triumphs, learned from their challenges, and become a trusted partner for those seeking to disrupt their industries.




**Seller Details:**

- **Seller:** [Phi Consulting](https://www.g2.com/sellers/phi-consulting)
- **LinkedIn® Page:** https://www.linkedin.com/company/phisaas (182 employees on LinkedIn®)



### 23. [Practical CSM Academy for Teams](https://www.g2.com/products/practical-csm-academy-for-teams/reviews)
  Practical CSM provides consultancy, training, certification services for Customer Success professionals - helping them to become both more productive and more effective in their roles. At Practical CSM we also help entire Customer Success teams to develop and implement their Customer Success strategy, to standardize on how core activities are performed, and to train and certify all CS team members to minimum standard of professional competence. Our flagship product is the Practical CSM Academy - an online training, certification and CPD membership portal for CS professionals of all levels, from beginners through to seasoned experts. The Practical CSM Academy provides four levels of certification, hundreds of "on demand" training assets on a very wide variety of Customer Success-related topics, live, instructor-led virtual training workshops, and much, much more. Our customers are global and include individual people and companies from the USA, Canada, South America, Europe (where we are based), the Indian Subcontinent, the Middle East, the Far East and Australasia. Our training and certification is based upon our "Practical CSM Framework" - a complete framework for delivering high quality, scalable, cost efficient customer success services, regardless of industry, product portfolio or customer size/complexity. Our framework enables CSMs to do more in less time, and to the required standard of quality and effectiveness. Our Founder and CEO, Rick Adams is the author of "Practical Customer Success Management - A best practice framework for the rapid generation of customer success" - published by Taylor & Francis in 2019 and available at Amazon and all good book stored. Learn more about what we do at our website and feel free to sign up to our newsletter to be kept informed on all the FREE TRAINING CONTENT we produce for Customer Success professionals each month.




**Seller Details:**

- **Seller:** [Practical CSM](https://www.g2.com/sellers/practical-csm)
- **Year Founded:** 2016
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/practicalcsm (19 employees on LinkedIn®)



### 24. [Practical CSM Customer Success Certification](https://www.g2.com/products/practical-csm-customer-success-certification/reviews)
  Practical CSM provides consultancy, training, certification services for Customer Success professionals - helping them to become both more productive and more effective in their roles. At Practical CSM we also help entire Customer Success teams to develop and implement their Customer Success strategy, to standardize on how core activities are performed, and to train and certify all CS team members to minimum standard of professional competence. Our flagship product is the Practical CSM Academy - an online training, certification and CPD membership portal for CS professionals of all levels, from beginners through to seasoned experts. The Practical CSM Academy provides four levels of certification, hundreds of "on-demand" training assets on a very wide variety of Customer Success-related topics, live, instructor-led virtual training workshops, and much, much more. Our customers are global and include individual people and companies from the USA, Canada, South America, Europe (where we are based), the Indian Subcontinent, the Middle East, the Far East and Australasia. Our training and certification is based upon our "Practical CSM Framework" - a complete framework for delivering high quality, scalable, cost-efficient customer success services, regardless of industry, product portfolio or customer size/complexity. Our framework enables CSMs to do more in less time, and to the required standard of quality and effectiveness. Our Founder and CEO, Rick Adams is the author of "Practical Customer Success Management - A best practice framework for the rapid generation of customer success" - published by Taylor & Francis in 2019 and available at Amazon and all good book stored. Learn more about what we do at our website and feel free to sign up to our newsletter to be kept informed on all the FREE TRAINING CONTENT we produce for Customer Success professionals each month.




**Seller Details:**

- **Seller:** [Practical CSM](https://www.g2.com/sellers/practical-csm)
- **Year Founded:** 2016
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/practicalcsm (19 employees on LinkedIn®)



### 25. [Premier CX](https://www.g2.com/products/premier-cx/reviews)
  Premier CX is an award-winning creative customer touch point agency that reduces costs and increases customer contact opportunities for brands and businesses across every sector.




**Seller Details:**

- **Seller:** [Premier CX](https://www.g2.com/sellers/premier-cx)
- **Year Founded:** 1996
- **HQ Location:** Whitchurch, GB
- **Twitter:** @premiercx (159 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/premiercx/ (32 employees on LinkedIn®)





## Parent Category

[Business Services Providers](https://www.g2.com/categories/business-services)