Best Customer Success Training Providers

How Many Customer Success Training Providers Products Does G2 Track?

Total Products under this Category: 31

Category Stats (Sep 2026)

  • Average Rating: 4.8/5 The average rating of products in this category, based on all submitted ratings

Last updated: September 08, 2026

How Does G2 Rank Customer Success Training Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,800+ Authentic Reviews
  • 31+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Customer Success Training Providers

G2 Grid® for Customer Success Training Providers plotting products by satisfaction and market presence

Highlighted products: Winning by Design, SuccessCOACHING, Success Chain, The Success League, Techtonic Lift, Customer Success Operations, Hoffman, and ChurnRX.

Underlying data: [Grid® JSON](https://www.g2.com/categories/customer-success-training/grids.json?focus%5B%5D=winning-by-design&focus%5B%5D=successcoaching&focus%5B%5D=success-chain&focus%5B%5D=the-success-league&focus%5B%5D=techtonic-lift-customer-success-operations&focus%5B%5D=hoffman&focus%5B%5D=churnrx)

Winning by Design

Winning by Design is the leading growth advisory firm for scaling businesses. From diagnostic insights to system design and deployment, we work with the world’s most prominent brands to architect compounding growth. WbD advisors have mastered the Bowtie Data Model™, the SPICED™ Operating Model, and the GTM Model, having deployed revenue architecture across companies like Canva, Dropbox, Instructure, DocuSign, One Stream, and Five9. These advisors work with your team to help them avoid mistakes, see around corners, and build with confidence while operating at speed. Forward-thinking investors and executive teams work with Winning by Design to assure scalable, sustainable, and durable growth.

Average Rating: 4.8/5.0

Total Reviews: 765

Who Is the Company Behind Winning by Design?

Who Uses This Product?

  • Who Uses This: Account Executive, Customer Success Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 68% Medium, 23% Small

What Do G2 Reviewers Say About Winning by Design?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the high-quality content of Winning by Design, praising its clear presentation and professionalism.
  • Users value the engaging and applicable training provided by Winning by Design, enhancing their skills for SaaS success.
  • Users value the expert knowledge of the trainer, enhancing their understanding and application in customer success.
  • Users admire the practical examples in Winning by Design, finding them valuable and applicable across diverse experiences.
  • Users appreciate the clarity of structure in Winning by Design, enhancing their learning and session preparation.
Cons
  • Users find the time-consuming nature of the program challenging, especially during peak periods, impacting engagement levels.
  • Users find the long sessions to be time-consuming and inconvenient, especially with scheduling conflicts on public holidays.
  • Users found the irrelevant content disappointing, impacting their expectations and overall training experience.
  • Users express frustration with the lack of focus in scheduling sessions during busy periods, affecting engagement and participation.
  • Users find the lengthy duration of the Winning by Design program to be time-consuming and demanding.

What Are Recent G2 Reviews of Winning by Design?

What Are G2 Users Discussing About Winning by Design?

SuccessCOACHING

SuccessCOACHING is a Customer Success training and certification company for individual CS professionals and CS teams. The only G2 Triple Grid Leader in Customer Success training — a recognition achieved by less than 4% of companies on the platform — we've trained 39,000+ CS professionals at 10,000+ companies to systematically capture the $23 billion in expansion revenue most SaaS companies leave on the table. What We Offer - CS Foundations: our core on-demand certification covering the complete customer success lifecycle - AI Fluency for Customer Success: practical AI skills training for CSMs, teaching a system to use AI where the output is defensible - Value-Based Selling: expansion and account-growth training for CS, Sales, and Account Management professionals - Customer Support certification (CCSS): structured training for support-focused teams Built for a single professional earning their own credential, or a full team standardizing training company-wide. The Problem We Solve While 70–80% of SaaS revenue happens post-sale, most CS professionals receive product training instead of formal Customer Success and revenue training. The result: companies stuck at 102–104% Net Revenue Retention while leaders achieve 118–120% through systematic expansion methodologies. Our Approach We transform CS professionals and teams from cost centers into revenue engines through: - Revenue-focused methodologies designed specifically for CS professionals - Industry-recognized certification leading to career advancement for 85% of graduates - Practitioner-built frameworks created by CS leaders who've actually driven expansion revenue - Day-one implementation tools that deliver immediate ROI Why We're Different Unlike generic CS training, we teach CS professionals — individually or as a team — how to systematically identify and capture expansion opportunities while maintaining trusted advisor status. Our methodology bridges the gap between customer advocacy and revenue responsibility. Proven Results - 2,000+ companies transformed from "land and stand" to "land and expand" - 39,000+ CS professionals equipped with expansion revenue skills - G2 Triple Grid Leader status across three categories - Curriculum developed in partnership with the University of San Francisco School of Management - Accredited to issue CPD / Continuing Education Hours - Used by industry leaders including Apple, HP, VMware, RedHat, and Procore Bottom Line Whether you're a CS professional building your own career credential or a CS leader standardizing your team, your customer base contains millions in uncaptured expansion revenue. We teach you how to systematically capture it — without compromising customer relationships.

Average Rating: 4.6/5.0

Total Reviews: 938

Who Is the Company Behind SuccessCOACHING?

  • Seller: SuccessHACKER
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Granite Bay, US
  • Twitter: @success_hacker
    4,920 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Senior Customer Success Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 46% Medium, 36% Small

What Do G2 Reviewers Say About SuccessCOACHING?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in SuccessCOACHING, enjoying self-paced learning and engaging lessons for better retention.
  • Users value the organized and flexible structure of SuccessCOACHING, which effectively supports professional growth in Customer Success.
  • Users value the structured modules of SuccessCOACHING for their clarity, practical tools, and effective learning aids.
  • Users love the easy and accessible learning from bite-sized training segments and on-demand study materials.
  • Users value the relevant and engaging content of SuccessCOACHING, which effectively supports professional growth in Customer Success.
Cons
  • Users often experience low engagement due to repetitive and lengthy courses lacking interactive elements and excitement.
  • Users find some lessons repetitive and basic, particularly for those with prior experience in the field.
  • Users note the irrelevant content in some courses, indicating a need for better personalization and relevance.
  • Users find the course valuable but desire more interactive elements to enhance engagement and learning experience.
  • Users note that the visual design of the platform could be enhanced for a more engaging learning experience.

What Are Recent G2 Reviews of SuccessCOACHING?

What Are G2 Users Discussing About SuccessCOACHING?

Success Chain

Success Chain helps businesses build high-impact Customer Success programs that grow revenues! Building a high-impact customer success program that maximizes net reoccurring revenue (NRR) requires you to address four critical needs. You need to: • Build and optimize the performance of your customer success department • Train and develop your customer success staff • Align your entire company around customer outcomes • Engage your customers in a way that they achieve and perceive value Success Chain helps you achieve outstanding results in all four critical areas! We provide: • Consulting – to help you quickly build, scale, and mature your capabilities • Coaching – to develop your professional expertise and career growth • Training – to increase your knowledge and skills in customer success and user adoption best practices The Success Chain team averages more than 20 years of experience in Customer Success, user adoption, change management, and technology implementations. We have worked with and been the executives responsible for Customer growth and success. Success Chain’s consulting, coaching, and professional development programs are aligned to and accredited by the Customer Success Association. Contact us at successchain.net to learn more.

Average Rating: 4.8/5.0

Total Reviews: 13

Who Is the Company Behind Success Chain?

  • Seller: Success Chain
  • Year Founded: 2018
  • HQ Location: Washington, US
  • Twitter: @getsuccesschain
    18 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 46% Medium, 38% Small

What Do G2 Reviewers Say About Success Chain?

AI-generated summary from verified user reviews

Pros
  • Users value the certification for CSMs, enhancing change management and understanding of their business environment.
  • Users value the strategic approach and rapid understanding enhanced by coaching, promoting effective change management.
  • Users value the hands-on, actionable nature of Success Chain, praising its practical tools for immediate application.
  • Users value the practical tools and templates provided, enhancing their daily work with actionable insights and strong expertise.
  • Users value the strategic insights and rapid understanding provided by Success Chain, enhancing their business environment effectively.

What Are Recent G2 Reviews of Success Chain?

The Success League

The Success League teaches customer success teams the skills they need to be top performers. The Customer Success Certification Program emphasizes long-term learning, provides practical applications of best practices, and includes tools that CSMs can adopt right away.

Average Rating: 4.8/5.0

Total Reviews: 29

Who Is the Company Behind The Success League?

  • Seller: The Success League
  • Year Founded: 2015
  • HQ Location: San Francisco, CA
  • Twitter: @TSLCustomers
    852 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Medium, 30% Small

What Do G2 Reviewers Say About The Success League?

AI-generated summary from verified user reviews

Pros
  • Users value the strong team collaboration in The Success League, enhancing learning and practical application through shared experiences.
  • Users praise the exceptional customer support from Kristen, enhancing their learning experience through personalized attention and guidance.
  • Users value the practical application of skills gained from The Success League, enhancing their customer success expertise.
  • Users value the impactful instruction of The Success League, enhancing their skills through real-life examples and strategic insights.
  • Users value the personalized instruction in The Success League, fostering engaging discussions among participants.
Cons
  • Users find the lack of focus on test expectations detracts from their overall learning experience with The Success League.
  • Users find the pacing issues occasionally challenging, as lessons often feel rushed despite valuable insights provided.
  • Users noted that they occasionally experienced time management issues, leading to rushed endings in classes.

What Are Recent G2 Reviews of The Success League?

What Are G2 Users Discussing About The Success League?

Techtonic Lift, Customer Success Operations

Techtonic Lift provides fractional customer success operations services, such as Customer Success Platform (CSP) administration, CS Operations consulting, and interim CS leadership. As fractional ops hires, we are hands-on, boots-on-the-ground help for your SaaS company or startup. We advise, but we also configure, execute, and integrate whatever your company and your customers need at the time. Hang out with us for a month or a year, we are flexible and will gladly fill in the gaps until you are ready for your next (or your first!) full-time customer success ops hire.

Average Rating: 4.9/5.0

Total Reviews: 11

Who Is the Company Behind Techtonic Lift, Customer Success Operations?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 45% Large, 27% Medium

What Do G2 Reviewers Say About Techtonic Lift, Customer Success Operations?

AI-generated summary from verified user reviews

Pros
  • Users praise the dedicated partnership with Techtonic Lift, emphasizing Naomi's tailored support and strategic insights for success.
  • Users commend the proactive and responsive customer support from Techtonic Lift, enhancing their overall success with the product.
  • Users appreciate Naomi's effective teaching, valuing her responsiveness and knowledge in guiding customer success efforts.
  • Users value Naomi's customized meeting approach and her insightful feedback for optimizing Customer Success strategies.
  • Users find working with Techtonic Lift and Naomi to be enjoyable and highly effective, enhancing their overall experience.

What Are Recent G2 Reviews of Techtonic Lift, Customer Success Operations?

Hoffman

Hoffman is a sales training and coaching company founded by Jeff Hoffman, creator of the BASHO Email™, Why You? Why You Now?® (WYWYN®), Own the Deal®, the Scorecard®, and Social Paradigm® sales methodologies. Hoffman has trained over 250,000 sales professionals across 40+ countries through five practice areas covering the full sales lifecycle: Start the Deal®, Work the Deal®, Close the Deal™, Grow the Deal™, and Lead the Deal®. Trusted by Fortune 500 companies including Akamai Technologies, the Boston Celtics, Box.com, Dana-Farber Cancer Institute, Deloitte, Google, Harvard Business School, Intuit, MIT, PayPal, Trulioo, and Vantar.

Average Rating: 4.8/5.0

Total Reviews: 36

Who Is the Company Behind Hoffman?

  • Seller: Hoffman
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Boston, US
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 56% Medium, 22% Large

What Do G2 Reviewers Say About Hoffman?

AI-generated summary from verified user reviews

Pros
  • Users find the ongoing coaching and data-driven approach of Hoffman LLC invaluable for enhancing sales techniques.
  • Users find Hoffman LLC to be extremely engaging, delivering tactical advice that captivates attention throughout.
  • Users value the ongoing coaching and training that enhances leadership skills and supports sales agents effectively.
  • Users highlight the exceptional communication skills of Hoffman LLC, enhancing collaboration and overall experience significantly.
  • Users highly value the outstanding communication skills of Hoffman LLC, enhancing collaboration and overall service experience.

What Are Recent G2 Reviews of Hoffman?

What Are G2 Users Discussing About Hoffman?

ChurnRX

Conventional methods produce conventional results. ChurnRX's expert training takes an unconventional approach with proven methodologies that drive phenomenal results. We tailor our skills training, using your data, to scientifically implement the right playbooks and skills that drive retention at scale. ChurnRX's team of world-class retention and growth experts are armed with battle-tested methodologies for creating radical improvements that scale across entire organizations. Founded in 2015, ChurnRX has trained hundreds of leading tech companies, helping multiple reach unicorn valuation status. The company is renowned for its ability to drastically improve customer retention through its simple and unique practices.

Average Rating: 4.8/5.0

Total Reviews: 15

Who Is the Company Behind ChurnRX?

  • Seller: ChurnRX
  • Year Founded: 2017
  • HQ Location: Alpine
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Medium, 33% Small

What Are Recent G2 Reviews of ChurnRX?

Corporate Visions

Corporate Visions helps B2B organizations win more deals and grow more revenue by equipping their revenue teams —Sales, Marketing, and Customer Success— with the skills, messaging, and insights they need to create impact in every moment of the buyer's journey. With decades of experience and partnerships with many of the world’s leading organizations, Corporate Visions blends cutting-edge research in decision science, buyer psychology, and neuroscience with hands-on expertise in B2B sales and marketing. The result? Evidence-backed frameworks, strategies, and solutions that help companies stand out in a noisy, commoditized market, drive buyer behavior, and deliver measurable business impact. At our core, Corporate Visions enables organizations to challenge the status quo, articulate value in a way that resonates with buyers, and achieve sustainable, repeatable growth. Our Approach What sets Corporate Visions apart is our focus on buyer-centered strategies. Using unmatched buyer decision evidence, we guide organizations to think and act from the buyer’s perspective, ensuring they meet today’s empowered, skeptical buyers where they are—with messages that resonate, skills that stick, and tools that create alignment. Our Solutions Our solutions are designed to address the toughest challenges revenue teams face in high-stakes moments—whether it’s winning new customers, expanding relationships with existing ones, or aligning internal teams around a consistent story: • Sales Skills: Equip your sales team with the advanced skills needed to thrive in critical buyer conversations. • Adaptive Sales Process: Adapt and optimize your sales process to reflect today’s buyer-driven journey • Leadership Development: Empower sales leaders to inspire and coach their teams effectively. • Discovery: Teach your sellers to go beyond surface-level qualification and conduct deeper, problem-focused discovery. • Digital Selling: Prepare your team for the modern, hybrid buyer so they can build trust and rapport in virtual settings, deliver engaging online presentations, and tailor messages to the digital-first preferences of today’s buyers. • Marketing Skills: Enable your marketing team to craft messaging that stands out in a crowded market. We help marketers align their efforts with sales priorities and deliver messages that resonate with skeptical buyers. • Customer Success Skills: Help your customer success teams transition from transactional support to strategic partnership. Our training focuses on retention, renewal, and expansion strategies that build customer loyalty and drive long-term revenue growth. • Just-in-Time Enablement: Empower your revenue teams with the right resources when and where they need them, keeping your reps well-equipped to win. • Sales Coaching: Turn your managers into high-impact coaches with data-driven sales coaching programs. We equip leaders with the tools and frameworks to deliver targeted, actionable feedback tailored to individual seller performance gaps. • Messaging: Create messaging frameworks that stand out and stick with buyers. • Revenue Leader Community (Emblaze): Stay up-to-date with the latest research, learn alongside like-minded peers, and tap into the best insights to help you align and execute your strategy with confidence.

Average Rating: 4.3/5.0

Total Reviews: 6

Who Is the Company Behind Corporate Visions?

  • Seller: Corporate Visions
  • Company Website:
  • Year Founded: 1984
  • HQ Location: Mesa, AZ
  • Twitter: @CorpV
    4,128 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    285 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Large

What Do G2 Reviewers Say About Corporate Visions?

AI-generated summary from verified user reviews

Pros
  • Users value the scalable AI coaching from Corporate Visions, enhancing sales training with real-time feedback and integration.
  • Users value the scalable AI coaching of Corporate Visions, enhancing practice and feedback for sales representatives.
  • Users commend the highly integrated tech stack of Corporate Visions, enhancing sales enablement with innovative tools and AI coaching.
  • Users appreciate the highly integrated tech stack of Corporate Visions, enhancing sales enablement through innovative tools and coaching.
  • Users value the scalable AI coaching of Corporate Visions, enhancing pitch practice and messaging integration effectively.

What Are Recent G2 Reviews of Corporate Visions?

FranklinCovey

FranklinCovey is a global company specializing in performance improvement. We help organizations achieve results that require a change in human behavior.

Average Rating: 4.6/5.0

Total Reviews: 18

Who Is the Company Behind FranklinCovey?

  • Seller: Franklin Covey Co.
  • Year Founded: 1997
  • HQ Location: Salt Lake City, US
  • Twitter: @franklincovey
    31,788 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,358 employees on LinkedIn®
  • Ownership: NYSE: FC

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Do G2 Reviewers Say About FranklinCovey?

AI-generated summary from verified user reviews

Pros
  • Users commend FranklinCovey for its excellent customer engagement, highlighting exceptional service and effective training support.
  • Users commend the excellent customer service provided by FranklinCovey, ensuring a supportive experience throughout their training.
  • Users value the excellent customer support from FranklinCovey, enhancing their overall training experience.
  • Users value the methodology checkpoints for ensuring key information is effectively organized and easily accessed.
  • Users commend the excellent training services and exceptional customer support provided by FranklinCovey.
Cons
  • Users find the product clunky and outdated, which hampers their overall efficiency and ease of use.
  • Users find the software clunky and outdated, leading to a frustrating experience with FranklinCovey.
  • Users find the visual design outdated, describing it as clunky and not user-friendly.

What Are Recent G2 Reviews of FranklinCovey?

What Are G2 Users Discussing About FranklinCovey?

BlueGrid.io

BlueGrid.io is a managed infrastructure & security partner for US-based SMBs running enterprise platforms - delivered by senior European engineering teams. One retainer covers cloud infrastructure, endpoint security (SentinelOne EDR, MDM, SOC monitoring) and helpdesk, so companies without an internal IT team get an owned, monitored, compliant platform (SOC 2 / ISO 27001 / NIS2-aligned). Companies can extend coverage with add-ons: • 24/7 SOC monitoring by our in-house team (€8/seat), human helpdesk support (€10/seat), • audit-ready SOC 2, GDPR, and ISO 27001 compliance reporting (€159/mo), • and a dedicated private VPN gateway (€129/mo). • Full deployment and configuration is completed within 48 hours (from €429), • and live team training sessions are available (from €259). We also provide IT staff augmentation and custom software development.  Monthly retainer roles span: • helpdesk and tiered tech support (from €2,300/mo), • NOC/SOC engineers (from €3,400/mo), • QA, web and software developers, DevOps engineers (€5,700 to €8,500/mo), • NetSuite specialists, project managers, and UI/UX designers. Long-term engagements of 18+ months are already priced with a 15% commitment discount built in. Teams are available from both our EU/Serbia and LATAM talent pools.

Average Rating: 5.0/5.0

Total Reviews: 11

Who Is the Company Behind BlueGrid.io?

  • Seller: BlueGrid.io
  • Year Founded: 2017
  • HQ Location: Belgrade, RS
  • Twitter: @BlueGrid_io
    18 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 64% Medium, 36% Small

What Do G2 Reviewers Say About BlueGrid.io?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless team collaboration at BlueGrid.io, fostering strong, proactive integration and communication.
  • Users praise the expertise of BlueGrid.io, noting their dedicated support and skilled developers as invaluable assets.
  • Users value the strong partnership with BlueGrid.io, appreciating their dedicated support and skilled team integration.
  • Users appreciate how BlueGrid.io excels in understanding their needs, fostering effective collaboration and seamless integration with their teams.
  • Users value the strong partnership and skilled developers at BlueGrid.io, enhancing team dynamics and project outcomes.

What Are Recent G2 Reviews of BlueGrid.io?

CSM Practice

CSM Practice is a customer success consulting firm offering services to increase your net retention, improve your customer satisfaction, and grow your advocacy base.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind CSM Practice?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of CSM Practice?

Zurb

Joyride is an easy to configure jQuery site tour wizard.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Zurb?

  • Seller: ZURB
  • Year Founded: 1998
  • HQ Location: Campbell, US
  • Twitter: @ZURB
    54,785 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 50% Medium

What Are Recent G2 Reviews of Zurb?

What Are G2 Users Discussing About Zurb?

Customer Success Training

We will teach you the fundamental skills for effective Customer Success Managers. Become a champion for your customers!

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Customer Success Training?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Customer Success Training?

FT Works

Works with technology companies to improve their customer success and support organizations through targeted consulting, training and coaching.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind FT Works?

  • Seller: FT Works
  • Year Founded: 1998
  • HQ Location: Los Altos, US
  • LinkedIn® Page: www.linkedin.com
    6 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of FT Works?

What Are G2 Users Discussing About FT Works?

Glide Consulting

Achieving predictability in customer renewals and expansions.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Glide Consulting?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Glide Consulting?

What Are G2 Users Discussing About Glide Consulting?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated October 3, 2024