# Feedback Lite Reviews **Vendor:** Feedback Lite **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.2/5.0 **Total Reviews:** 42 ## About Feedback Lite Feedback Lite is a fully customizable survey tool for website owners. With Feedback Lite you can add a simple to use feedback tab to your website and begin to survey your website visitors using an array of flexible feedback forms designed to help you and your business learn more about what your customers’ are really thinking. Feedback Lite is an incredibly easy to use customer feedback solution for businesses that are looking to gather survey responses from a web-based audience using a quality service at an affordable price. Whether your a small startup or a large enterprise, Feedback Lite can be used to engage with your customers and help streamline your business operations through simple reporting and analysis of your feedback campaigns. ## Feedback Lite Pros & Cons **What users like:** - Users value the **ease of use** of Feedback Lite, enjoying quick feedback link creation without setup hassles. (5 reviews) - Users appreciate the **quick and frictionless setup** of Feedback Lite, enabling immediate feedback collection without hassle. (4 reviews) - Users appreciate the **setup ease** of Feedback Lite, enabling quick feedback collection without technical complexities. (4 reviews) - Users love the **simple and effective setup** of Feedback Lite, allowing quick feedback collection without complicated processes. (4 reviews) - Users appreciate the **ease of setup** with Feedback Lite, enabling quick feedback collection without technical barriers. (3 reviews) - Users find the **effortless setup** of Feedback Lite ideal for quickly starting to collect valuable feedback. (2 reviews) - Accessibility (1 reviews) - Customer Support (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) **What users dislike:** - Users feel that **poor customer support** hinders their experience, especially during critical issue resolution moments. (2 reviews) - Users find the **customization options limited** , making it challenging to fully personalize their surveys effectively. (2 reviews) - Users find the **limited customization options** restrict their ability to tailor surveys effectively to their needs. (1 reviews) - Users feel frustrated by the **limited data analysis** that prevents tracking customer feedback trends across various touchpoints. (1 reviews) - Users find the **process time-consuming** due to tedious copy-pasting and lack of context in responses. (1 reviews) ## Feedback Lite Reviews ### 1. Streamlined Reviews in One Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Feedback Lite?** Feedback Lite is an easy-to-use, customizable tool that lets you gather reviews from people who visit your website. It works as a simple add-on and doesn’t require much technical knowledge to set up or use. Prior to this, our firm was simply sending emails to people asking for feedback. **What do you dislike about Feedback Lite?** The initial setup of Feedback Lite takes some effort, and it took me a little while to become comfortable and fluent with the software itself. The company advertises a free tier, but I found that it quickly becomes difficult to use without a subscription. This isn’t a huge problem, but I’ve used other tools where the free version is perfectly usable. **What problems is Feedback Lite solving and how is that benefiting you?** Our organization uses a number of intake forms. Collecting feedback through website widgets, surveys, and forms is a great way for us to gauge whether the systems we have in place are working as intended. ### 2. Effortless Feedback Collection with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Murari R. | IT consultant, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Feedback Lite?** I use Feedback Lite to quickly collect and analyze customer feedback and surveys from my website. I like most how easy and quick it is to set up, letting me start collecting meaningful customer feedback without any technical complexity. It lets me collect feedback immediately without wasting time on setup or technical hurdles. We switched from a more complex feedback tool to Feedback Lite because it was simpler and faster to use. The initial setup was extremely easy, quick, straightforward, and required no technical effort. I'd rate it a 9 out of 10 – it's simple, effective, and delivers exactly what I need. **What do you dislike about Feedback Lite?** The customization options are a bit limited, which makes it harder to fully tailor surveys to my needs. Adding more question types, branding controls, and conditional logic would make surveys more flexible and better tailored to my needs. **What problems is Feedback Lite solving and how is that benefiting you?** I use Feedback Lite to quickly collect and analyze customer feedback, understand user opinions in real time, and make improvements based on actual feedback instead of guesswork. It's quick to set up, allowing me to start collecting feedback without technical hurdles. ### 3. Effortless Compliance, Quick Setup, Needs Trend Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Nancy Lhdgd M. **Reviewed Date:** February 01, 2026 **What do you like best about Feedback Lite?** I appreciate that Feedback Lite has GDPR/PDPA compliance built into every workflow, eliminating the need for manual compliance work for our teams across the US, EU, and APAC regions. This feature is essential for our globally regulated operation and provides peace of mind by removing the risk of costly privacy violations. The compliance is enforced at the infrastructure level, storing feedback data appropriately within the region it was collected, without cross-region transfer. The system's auto-embedded region-optimized consent mechanisms and data minimization principle make it easy for us to focus on collecting meaningful feedback without worrying about compliance issues. Also, the initial setup of Feedback Lite was exceptionally fast and frictionless, which I found very impressive. **What do you dislike about Feedback Lite?** I don't like that there's no cross-touchpoint feedback trend tracking. The tool can’t track feedback trends across multiple customer touchpoints, like a prospect’s feedback on a US-led Pexip demo to an EU Hapony event and then to APAC onboarding. We have no visibility into how customer sentiment evolves throughout the global buyer journey, only isolated feedback from individual interactions. **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite eliminates slow, siloed customer insights and compliance risks, providing a unified view across EU/APAC/US with built-in GDPR/PDPA compliance. It reduces legal overhead and prevents costly violations while enhancing customer trust globally. ### 4. Honestly Superb Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Shahid Ul I. | Intershala Student Partner (ISP), Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Feedback Lite?** One of the most helpful aspects of Feedback Lite is that it allows website owners to quickly and easily gather feedback from a wide range of users. This can help them identify areas of their website that need improvement and make data-driven decisions about how to optimize the design and user experience. Additionally, Feedback Lite provides an easy-to-use interface for website owners to analyze and act on the feedback they receive. Another helpful aspect of Feedback Lite is that it can be integrated with a variety of other website optimization tools and services, such as analytics, A/B testing, and heat mapping. This can provide website owners with a more comprehensive view of how users interact with their website, and help them to identify opportunities for improvement. **What do you dislike about Feedback Lite?** As far as i am concerned there are certain limitations to Feedback Lite that could make it less helpful in certain situations. Some possible limitations include: Limited customization options: Feedback Lite may not offer as much flexibility in terms of how feedback can be gathered or analyzed, which could make it less helpful for website owners with very specific needs or requirements. Dependence on the user: Feedback Lite relies on the users to provide feedback, so the quality and quantity of feedback may vary and depends on the user's willingness to participate. Limited integration: Feedback Lite may not integrate with all the tools and services that website owners use, which could make it less helpful for those who need a more comprehensive view of user interactions. Limited scalability: Feedback Lite may not be able to handle a high volume of feedback, which could make it less helpful for websites with a large user base. **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite is a tool that allows users to give and receive feedback in a more efficient and organized way. It can help users to manage and track feedback, set goals, and improve communication. This can benefit users by allowing them to more effectively measure their performance, identify areas for improvement, and make necessary changes to reach their goals. Additionally, it can improve communication within teams and organizations by providing a centralized platform for sharing and discussing feedback. ### 5. Flexible, Easy-to-Use Feedback Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Pravin K. | Fresher, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Feedback Lite?** I find Feedback Lite to be a simple but effective customer feedback survey tool with a smooth experience. I like that it offers lots of features and customizations, making it flexible and easy to use. The abundance of templates is really helpful, and it is highly affordable, which adds to its appeal. Setting it up initially was very easy, which is a big plus for me. **What do you dislike about Feedback Lite?** There not anything to dislike **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite is highly affordable, flexible, and customizable, making it easy to use for taking customer feedback. ### 6. Easy to Use with Excellent Customer Support and a great help **Rating:** 5.0/5.0 stars **Reviewed by:** shea W. | medical assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Feedback Lite?** Ease of use, plus easy customer support—everything is great. **What do you dislike about Feedback Lite?** I THINK EVERYTHING IS GREAT AND HAVE NO COMPLAINTS **What problems is Feedback Lite solving and how is that benefiting you?** NONE RIGHT THISA MOMENT ### 7. Flexible, Mobile-Friendly Feedback Lite with Unlimited Responses & Google Analytics Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Feedback Lite?** Feedback Lite is flexible and mobile-compliant, offering unlimited customer feedback responses and support for multiple campaigns templates. It enables detailed respondent data such as emails and integrates with Google analytics for deeper insights. **What do you dislike about Feedback Lite?** Limited customization options, poor customer support responsiveness and responsiveness and restricted data analysis capabilities. **What problems is Feedback Lite solving and how is that benefiting you?** They are trying to solve poor customer support. ### 8. Effortless Setup and User-Friendly Feedback Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Sergiu N. | Senior Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Feedback Lite?** platform is simple to set up and doesn’t require a lot of training or technical expertise to start collecting feedback **What do you dislike about Feedback Lite?** support responsiveness and quality could improve — especially when issues arise that need quick help. **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite lets you quickly create surveys and feedback campaigns in a simple, web‑based platform without heavy setup ### 9. User-Friendly with Extra Features and Wonderful Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2026 **What do you like best about Feedback Lite?** User friendly, has some extra features and if you have any issues dealing with their customer support is wonderful **What do you dislike about Feedback Lite?** I have not found anything that I dislike yet. **What problems is Feedback Lite solving and how is that benefiting you?** It is keeping all the different things I use for conferences in one spot and that is a big advantage for me. ### 10. Provide good analysis along with survey responses **Rating:** 3.0/5.0 stars **Reviewed by:** Shubham P. | Manager, Digital Infrastructure, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Feedback Lite?** The analysis options are really good and interactive. One can get insights on the customer data **What do you dislike about Feedback Lite?** customer support could be improved and made better **What problems is Feedback Lite solving and how is that benefiting you?** analysis was not that better we were using survey monkey before. But this gives more clear insights ### 11. Responses! Replies!! Reviews!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn D. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Feedback Lite?** It is a vey helpful, easy to set-up, and easy to use tool. Frequency of usage depends on the user and the context of use. The features and the ease of integration also depends on the user and the method of operation. **What do you dislike about Feedback Lite?** There is nothing that I dislike about Feedback Lite. **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite tool mainly consists of researching for different subects of surveys , participation in the various surveys, then the collection of the respective replies. By gathering the various resonses and arranging then in their respective categories, they will come to a conclusion and the end result will help solve the problem for which the research was conducted. ### 12. important for everyone **Rating:** 5.0/5.0 stars **Reviewed by:** NITISH G. | senior associate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Feedback Lite?** great platform to learn and give feedback **What do you dislike about Feedback Lite?** nothing as of now and tried hard to find one but failed **What problems is Feedback Lite solving and how is that benefiting you?** to understand the industry standards and it helps to work around that ### 13. "Feedback Lite : Streamlining Feedback Management for enhanced Business Growth " **Rating:** 4.5/5.0 stars **Reviewed by:** Aman R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Feedback Lite?** 1- Customization Options : its offer a extensive customization options, users may appreciate the ability to design personalized survey qustions , select response Options and many other customization options 2-Integrations Capabilities :its easily integrate with popular customer relationship management system and third party tools . 3-Data Security and Privacy : this platform also focus on secuirty and privacy in user data **What do you dislike about Feedback Lite?** 1- Limited Advance features :Some user desire more advance feature in it , while the platform may offer essential feedback collecting and reporting functionalities , user with their specific need and or more complex requirements may find certain advance features lacking. 2-Pricing Structure : Feedback lite pricing structure is little-bit high in compared to same level of tools so this is drawback for this **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite have solving some challenges related to feedback collection, analysis and decision making , providng benifits such as streamlined feedback proccess ,enhanced customer engagement, informed-decision making, improved customer services, performance management, customer insight and collaborations . ### 14. it is good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Feedback Lite?** feedback lite to the key of your track with the preset scale, selects whichever notes you want and use it as MIDI. effect that can be played like a instruments. choose your tone like a flexible feedback with a twist. **What do you dislike about Feedback Lite?** user desire more advance features in it . it is little bit expensive . **What problems is Feedback Lite solving and how is that benefiting you?** feedback lite having some challenges related to feedback collection, analysis ans decision making, enhanced customer engagements, informed - decision making , improved customer service, customer insight and collaboration. ### 15. Makes your own short survey **Rating:** 3.5/5.0 stars **Reviewed by:** Rahul J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Feedback Lite?** It's very convenient platform for creating your own survey that too with lite version in just few clicks. Very easy to use and even though it's lite but have almost all features **What do you dislike about Feedback Lite?** Not compatible if you are looking to prepare questionnaire or some long survey. Also have less transition and feature compared to other apllication. Application could much more easy to use **What problems is Feedback Lite solving and how is that benefiting you?** It helped us in making survey or polling system which help us to understand people behaviour by answering our question. ### 16. Customizable Survey Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sourav S. | Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Feedback Lite?** Feedback lite is a customizable survey tool for wesite owners and it helps to take survey through visitors on website. And it is easy to use customers feedback solution for business. **What do you dislike about Feedback Lite?** Although there is no dislike things about Feedback lite but one thing i want mention that is we dont edit our feedbacks after submiting the form. **What problems is Feedback Lite solving and how is that benefiting you?** Benefiting thing about Feedback Lite is we can do a survey as per our requirement which helps us to understand the customers need without doing any other external efforts. ### 17. Pay attention to the best service. **Rating:** 5.0/5.0 stars **Reviewed by:** Aloima Daniela C. | Innovax Solutions es una empresa líder en el desarrollo de soluciones tecnológicas para la transformación digital de negocios. , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Feedback Lite?** Feedback is powerful, versatile, and very accurate in keeping us informed about every question with our projects. We implemented it at the time, and it was very useful and favorable for everyone's business. **What do you dislike about Feedback Lite?** It held us back a bit in its handling of security interface and quick reach, but in due time it favored us very well and thanks to many mechanisms, it implements a great variety of useful tools. **What problems is Feedback Lite solving and how is that benefiting you?** It allowed us to know the best features and changes that needed to be implemented to reach more and more projects according to the online community, benefiting us greatly. ### 18. Feedback solution for business **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad M. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Feedback Lite?** Feedback lite provides services accessing public engagement with our business surveys made easy. On-time assessment work outcome progress benefits and downfalls. **What do you dislike about Feedback Lite?** feedbacks quick assessments sometimes mislead as early judggements. **What problems is Feedback Lite solving and how is that benefiting you?** Providing customers ease by easy surveillance assessments, public engagements, and profit and loss predictions made easy. Providing enough time to customers for future planning ### 19. Next generation feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Shashank J. | Assistant Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Feedback Lite?** In today's advanced world where customer delight approach is on top for every service provider, feedback lite provides best options to create survey and feedback questions. **What do you dislike about Feedback Lite?** Although no major dislike about feedback lite but still keeping in mind the fact that there is tough competition among providers , feedback lite should include some more next generation tech features. **What problems is Feedback Lite solving and how is that benefiting you?** Feedback lite provides next generation solution in terms of creating feedback forms , questions, surveys to get assertive feedback. ### 20. Feedback Lite is a fully customizable survey tool for website owners **Rating:** 4.5/5.0 stars **Reviewed by:** Ketan K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2023 **What do you like best about Feedback Lite?** Feedback Lite is an incredibly easy to use customer feedback solution for businesses **What do you dislike about Feedback Lite?** Their is no such thing which I can dislike about the application **What problems is Feedback Lite solving and how is that benefiting you?** In my company, it help me to get annonumas feedback from the floor ### 21. Web Page feedback? - Feedback Lite is here!! **Rating:** 4.0/5.0 stars **Reviewed by:** Shubham A. | Tax Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Feedback Lite?** The best thing about this is as it can be used as an extension where it gives an option to collect feedback on web pages frok visitors which eliminates additional efforts of circulating a separate survey to get feedback. **What do you dislike about Feedback Lite?** There are few things which i do not like: 1. You can't edit your responses after submitting it. 2. Periods updates are required as developers are charging high price for it. 3. Regular addition of new templates are needed. **What problems is Feedback Lite solving and how is that benefiting you?** We're using this to get feedback by setting up surveys as per our requirement which helps us in understanding client's need without making any additional efforts. ### 22. A great platform designed with innovation at heart ! **Rating:** 3.5/5.0 stars **Reviewed by:** Arvind D. | Advisor_Enterprise Learning & Talent Development, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Feedback Lite?** it customisable features along with the power of analytics it provides. Easy to use and integrate with other legacy applications **What do you dislike about Feedback Lite?** Pricing is surely a bit on the higher side. Especially for analytics features can be at times very overwhelming. Use those options/ features after due consideration of what you want from them. Sometimes too many options can make end users spoilt for choice and confused too. **What problems is Feedback Lite solving and how is that benefiting you?** Helped us to have a functionality to get real and live feedback without much development at our end, resulting in saving of time and effort while achieving our aim of bringing refinements in our offerings. ### 23. Great tool for a broad view **Rating:** 5.0/5.0 stars **Reviewed by:** Lavanya R. | Senior DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Feedback Lite?** - Excellent UI - Great information tool! **What do you dislike about Feedback Lite?** - Expand on the options and accessibility **What problems is Feedback Lite solving and how is that benefiting you?** Feedback lite solves a big problem of getting good constructive information, this tool makes it leagues easier. ### 24. Facebook is nice **Rating:** 3.0/5.0 stars **Reviewed by:** superananas D. | Janitor, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Feedback Lite?** Customizable structures and the examination instrument accessible are out of this world valuable. It's straightforward to use with an adequate measure of tools, examination, and customization on offer. It's clear to incorporate into any current site. **What do you dislike about Feedback Lite?** The accessible choices can, here and there, be overpowering. The same is the situation with investigation accessible in the outcomes. **What problems is Feedback Lite solving and how is that benefiting you?** It's straightforward to utilize, and the joining is a breeze. We can get the necessary input from the clients without an extended vacation. We saved a lot on fostering the input part of our site without any preparation. It was simple and a breeze to coordinate this arrangement on our site. ### 25. ESDS **Rating:** 4.0/5.0 stars **Reviewed by:** Virendra D. | IT EXECUTIVE, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Feedback Lite?** “ We have been ESDS since 2019 and have adopted Cloud Hosting Services at DC and DR services. During this period we have received proactive support for Mr Tushar Kamod, Miss Sayli Patil, Mr Mahesh Andhale and ESDS team . We feel that ESDS is best Cloud Hosting serives provider and also Our team is tatally satisfied for the Service.” **What do you dislike about Feedback Lite?** Nothing IS THERE TO FIND ANYTHING DISLIKE **What problems is Feedback Lite solving and how is that benefiting you?** NICE ### 26. This software has been very useful for my company and team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Feedback Lite?** I enjoy that it is very easy for the company to receive reviews. **What do you dislike about Feedback Lite?** The interface could be a little easier to navigate **What problems is Feedback Lite solving and how is that benefiting you?** I really enjoy being able to hear from our customers directly. This has really upped our communication with our community ### 27. The perfect way to get the feedback off web pages **Rating:** 3.5/5.0 stars **Reviewed by:** Rishabh T. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about Feedback Lite?** Customisable forms and the analytics tool available are worth their weight in gold. It's very easy to use with ample amount of tools, analytics and customisation on offer. It's very easy to integrate to any existing website. **What do you dislike about Feedback Lite?** The available options can sometimes be overwhelming. Same is the case with analytics available in the results. **Recommendations to others considering Feedback Lite:** The ease of use and easy adaptability with high level of form customisation available is something which is unparalleled in other available competing products. Use this and you will rejoice the ease with which it gets integrated in any existing website. **What problems is Feedback Lite solving and how is that benefiting you?** It's very easy to use and the integration is a breeze. We are able to get the required feedback from the customers without a long downtime. We saved quite a bit on developing our own feedback portion of our website from scratch. It was easy and a breeze to integrate this solution in our website. ### 28. A good way to provide feedback from consumers for enhancing business quality and customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Angela B. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Feedback Lite?** You can create your own widgets and custom surveys for feedback. **What do you dislike about Feedback Lite?** There are no Integration Services Available. There are not many templates to choose from. You cannot add back deleted messages. **Recommendations to others considering Feedback Lite:** Give it a try! It is user friendly and not completed! **What problems is Feedback Lite solving and how is that benefiting you?** This is a simple and easy to use program! I have been able to gain feedback with customizable surveys and use easy templates that are provided. I have recommended this to many companies and would recommended to companies which can afford to use. The price can be a bit much, but if you are big company, I highly recommend. ### 29. Perfect to receive answers while browsing the web. **Rating:** 3.5/5.0 stars **Reviewed by:** Maria H. | Team Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Feedback Lite?** Feedback Lite is a service that we configure to our website with the purpose of adding it as an extension, which allows visitors to offer our site a small survey where users interactively respond and this tide we get new ideas to improve our page and in turn the companies, very happy because it has worked very well and it is not a software to download just install the extension and will begin to work with the previously created surveys and automatically, ends his work giving an analytical where are the Answers for problems. **What do you dislike about Feedback Lite?** We have no problem with the support, however we believe that you can add new templates and in this way a new and updated air. **Recommendations to others considering Feedback Lite:** We recommend all users to be a very broad software with different characteristics than other survey software because this is not a software, everything is done from the panel and the web to be able to create surveys and distribute automatically while browsing with the purpose To take ideas and solve problems, it is a good system and I recommend it. **What problems is Feedback Lite solving and how is that benefiting you?** It does NOT make it easy for it to work on the web and conduct surveys of all users, whether buyers, visitors or simply traffic and reading, it can be remarkable, as this service works because we receive analytics every day and have favorable results.  Feedback Lite easily configures a direct extinction to the website and that's it. ### 30. Feedback Lite is the most innovative and reliable tool for conducting survey. **Rating:** 4.5/5.0 stars **Reviewed by:** Karla R. | Sr Director, Business Solutions and Platforms, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2020 **What do you like best about Feedback Lite?** Feedback Lite offers the great ability to use logic to create more sophisticated surveys based on user answers to questions and survey poles. The most important feature is that it is the best tool to backup data collected over time in order to examine trends over time. Additionally, Feedback Lite also offers the different type of accessibility, choosing which types of questions to use for particular queries. This capability allows us to search easily past surveys and easily duplicate them for easy re-purposing and reuse. This tool also allows us to be consistent across different events and also making the pore data collection with very least time. Furthermore, it has the ability to funnel people into different questions depending on their answers can help a lot when we want to find our granular information. **What do you dislike about Feedback Lite?** There are things which I don't like in Feedback Lite is its price because when we compared to other survey sites the price is very high and there is a free trial for the survey, that it is not so productive and accurate as compared to the different platforms. Another thing that annoys me is that I can’t alter the responses after it has been submitted. It is not always the easiest to simply digest and share out the results with the management team. This reporting feature could be improved. Its current functionality doesn't allow us to visualize and slice and dice data in the way that we expect from other analytics tools. **What problems is Feedback Lite solving and how is that benefiting you?** Feedback Lite is one of the best online software which can helps clients and creators to get the opinion of the multiple users in a better way. I personally like that Feedback Lite is very easy to use to set up surveys and questionnaires with a variety of question types. It also has great fantastic tools to interrogate the received data. I like it because it is straight forward to build a survey. From questions to designing poles, it is very user-friendly and does not take a lot of time to create. ### 31. Best bargain for small to medium companies looking to get valuable customer feedbacks **Rating:** 4.0/5.0 stars **Reviewed by:** Simisara J. | Senior Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2020 **What do you like best about Feedback Lite?** Analytics tools and user friendly dashboard **What do you dislike about Feedback Lite?** It would be great if there is more integration options available to integrate this tool with other CRM tools like Salesforce or Zoho **Recommendations to others considering Feedback Lite:** Use the tool where the need for customization of the forms is on a lower scale **What problems is Feedback Lite solving and how is that benefiting you?** Collect customer data regarding products used and its pros and cons Customer complaint forms Helps to track customer demographics and segment ### 32. Efficient data acquisition **Rating:** 4.5/5.0 stars **Reviewed by:** Lorenzo P. | Gerente de área de ventas, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2019 **What do you like best about Feedback Lite?** The innovative design of this tool allows conducting various surveys to focus on our customers and obtain the most specific responses about the status and preferences of our customers in the market. **What do you dislike about Feedback Lite?** Only a few surveys have presented accept your mistakes in which responses cannot be marked or the information is not saved correctly, it can be an inconvenience on certain occasions if it occurs recurrently. **Recommendations to others considering Feedback Lite:** It is simple but very efficient due to its ease of use and speed for conducting surveys on any specific topic without any problem. **What problems is Feedback Lite solving and how is that benefiting you?** The accumulation of data in the company regarding the necessary information about our products has improved to know what things need to be improved and what changes to make for the next production of our products. This information is vital to maintain a strong sales season that allows for many economic benefits. ### 33. Lightweight application with powerful internal communication **Rating:** 4.5/5.0 stars **Reviewed by:** Hendrick A. | Manager of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2019 **What do you like best about Feedback Lite?** My favorite feature of this software is the instant messaging, and here it has considerably improved all the response times of the employees and has allowed for the optimization of the time in which many things are done in the company due to good communication. **What do you dislike about Feedback Lite?** It has very few errors, but one of them, which can be annoying, is that sometimes multimedia content can be complicated to send and tends to take longer than necessary. **Recommendations to others considering Feedback Lite:** This tool has many qualities for an excellent price compared to other software, making it one of the favorite options to consider, it is highly recommended. **What problems is Feedback Lite solving and how is that benefiting you?** It has provided us with a significant number of solutions to improve our internal communication, featuring highlights such as its level of security through encrypted messages, thus allowing us to share vital company information with the confidence that it will not be stolen. The impact has been positive, improving the exchange of information between departments. ### 34. Thanks to Feedback lite we can get to know the opinions of customers.. **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Manuel M. | Thanks to Feedback lite we can get to know the opinions of customers..., Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2019 **What do you like best about Feedback Lite?** I have handled feedback lite for more than 1 year and there are amazing things that I like about this great tool designed for the creation of surveys. One of the things that attracts me a lot and that I use every day to keep everything in order is the creation of reports. and the customization. In addition, its interface is very friendly and totally subtle at the time of installation I like it because it is a tool on the web, perfect for small, medium and large companies looking for a high quality feedback tool from customers at an affordable price and the best everything is that it brings a very beneficial free version. It has a very good comments management, communications panel and many more..This application allows me to solve family or work problems in a satisfactory way and in a record time thanks to its practicality. I recommend it totally **What do you dislike about Feedback Lite?** It definitely needs a lot of updates. There are many problems that require attention, so it needs improvements in terms of design, errors, and should be updated periodically.. **Recommendations to others considering Feedback Lite:** I highly recommend it will be very useful for your company 100% functional. **What problems is Feedback Lite solving and how is that benefiting you?** Facebook Lite has been for me a great application that has allowed me to be connected with great clients and to know what their opinions are in a very fun and safe way. I am delighted by everything that this great tool, such as feedback lite, has given us.. ### 35. Feedback lite helps me improve our company website by analyzing feedbacks from customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Critobal O. | Management tool with good features., Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2019 **What do you like best about Feedback Lite?** Feedback lite is an online application that allows the creation of surveys and customer comments, it also offers offers comments widgets optimized for mobile devices I can not ignore that feedback lite has a great interface and the best thing is that it is very light at the time of installing my computer. Another of the qualities that I like a lot and are fully functional is the ability it has for the acreacion of reports and personalization. these are just some of the features with which you have the application that for me are very good 1 gives us results in real time 2 personalized colors 3 reports ava.First, its orientation function is much better than several of its competitors. It allows you to address users according to the IP address, the device and several other variables. Starting with Feedback Lite is quite easy and cheap. It comes with a free trial version. **What do you dislike about Feedback Lite?** The only thing that I do not like about the application is that it does not have the function of transmitting live. It would be one of the best functions and aria of the work much faci.. **Recommendations to others considering Feedback Lite:** No tool will offer such complete and quality functionalities as it is feedback lite so I invite you to make use of it and you will see that you will get the results that.. **What problems is Feedback Lite solving and how is that benefiting you?** My experience in using this great software was really good. I help my companies regardless of the sector or the size of the information that we wanted to obtain, allowed to offer more and more complete services and focused on the clients. Realment is good. ### 36. BEST CUSTOMER FEEDBACK TOOL EVER **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2020 **What do you like best about Feedback Lite?** 1. It is easy to setup and use. 2.you can track easily customer feedback and will improve your business. 3.it is available on photo and it take less space 4.it is fast and secure. **What do you dislike about Feedback Lite?** 1.It is little bit costly 17$ per month. 2.sometimes it lower the quality of photo this is irrelevant. **What problems is Feedback Lite solving and how is that benefiting you?** 1.you can track feedbacks at anytime. 2.it is very simple tool. ### 37. Feedback Lite Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Feedback Lite?** Feedback Lite is a great way for us to get feedback from our customers **What do you dislike about Feedback Lite?** Can get a little expensive if you are planning to run multiple campaigns **Recommendations to others considering Feedback Lite:** If your business is struggling and you want to get your customers involved, this platform is a great way to start **What problems is Feedback Lite solving and how is that benefiting you?** To acquire constructive feedback from our customers in order to improve our business ### 38. Feedback Lite Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Feedback Lite?** The platform offers a great amount of customisation to the surveys and is super easy to use **What do you dislike about Feedback Lite?** There are some issues with the website itself sometimes, it can get glitchy or certain buttons won't work so I think maybe they need to take it to the developers **Recommendations to others considering Feedback Lite:** All in all, it's a good platform and I would recommend at least to try for yourself **What problems is Feedback Lite solving and how is that benefiting you?** To build fully customizable surveys that we can then be used to acquire feedback ### 39. Feedback Lite Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about Feedback Lite?** The platform itself is very easy to use and is not laggy like some other platforms. **What do you dislike about Feedback Lite?** Would be nice to have a "faster" response from the support team in regards to queries raised **Recommendations to others considering Feedback Lite:** Overall it's a decent platform, they offer a 14-day trial to get you started and familiarize yourself with the platform **What problems is Feedback Lite solving and how is that benefiting you?** To acquire feedback from our customers and then action based on it ### 40. Feedback Lite review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2019 **What do you like best about Feedback Lite?** it has good feature as the thumbs up and in a multiple-choice format with a good modern layout **What do you dislike about Feedback Lite?** Don't really like the price as there is cheaper options out there **Recommendations to others considering Feedback Lite:** if you are looking for an easy to navigate and easy to build this is the platform to use **What problems is Feedback Lite solving and how is that benefiting you?** No issues to solve just looking for a new survey platform ### 41. Good platform for conducting survey and customer feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2019 **What do you like best about Feedback Lite?** It provide detailed response for each feedback response submitted **What do you dislike about Feedback Lite?** Free monthly respons is very limited The starter pack is little expensive **Recommendations to others considering Feedback Lite:** It is a good application for conducting surveys and feedback response **What problems is Feedback Lite solving and how is that benefiting you?** It helps me in collecting feedback of my clients ### 42. It's quite easy to get quality feedback with the help of Feedback Lite in 2016 **Rating:** 4.0/5.0 stars **Reviewed by:** Nouman M. | Web Manager, Writing and Editing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2016 **What do you like best about Feedback Lite?** It always been an problem for me to generate quality feedback on website which can help customer support and quality in producing more productive and quality products. I solved and catered this problem with the help of Feedback Lite in 2016. It's the great tool with many positive perks and few negative perks in its portfolio. It provides me with the opportunity to generate customized and specialized feedback for my won website with the ability to write questions that can help me in getting productive feedback from customers in the form of small survey. I can also distribute my feedback into positive and negative feedback which can be sent to customer support team of the website to contact the customers and address their concerns or greet them on positive feedback. Feedback is always been regarded as the fundamental feature of any business which is essential for business growth and development. Feedback Lite is the great way to accumulate and escalate the feedback being generated from quality customers in extremely easy way which wasn't easy without getting subscription from Feedback Lite **What do you dislike about Feedback Lite?** Yes, There're few negative perks which should be eradicated in order to make Feedback as more productive, quality and useful tool for its customers. Widgets must come with more innovative and productive interface and chat channel between the business and their customers must be established. **Recommendations to others considering Feedback Lite:** you must consider this product as the comprehensive tool to generate and install customized feedback on the home page of your website if you want to get quality feedback from your customers that can help you in generating more business and revenue in 2016. **What problems is Feedback Lite solving and how is that benefiting you?** We're solving many important and much needed business problems including generation of quality feedback, analysis of feedback, customized feedback and ability to pitch the existing and potential customers with the help of Feedback Lite customized and configured campaigns ## Feedback Lite Discussions - [What is Feedback Lite used for?](https://www.g2.com/discussions/what-is-feedback-lite-used-for) - 1 comment, 1 upvote - [now what i do?](https://www.g2.com/discussions/now-what-i-do) - 1 comment, 1 upvote - [Is there a limit on number of questions which can be added to a specific form page?](https://www.g2.com/discussions/34105-is-there-a-limit-on-number-of-questions-which-can-be-added-to-a-specific-form-page) - 1 comment, 1 upvote - [View Feedback Lite pricing details and edition comparison](https://www.g2.com/products/feedback-lite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+10%3A04%3A54+-0500&secure%5Bsession_id%5D=626d2dc3-8097-45e5-9ef3-165c6a2610ca&secure%5Btoken%5D=8a3fe7388f1c6db17a09e9c9d0783c947eea4117a5a0af3c035b6d4c5906646b&format=llm_user) ## Feedback Lite Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top Feedback Lite Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,177 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,387 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,200 reviews)