Products

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade fea

FormCrafts is an online form builder to help you create great forms for your site.

Novi Survey is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys and assessments. It offers a user-friendly interface complemented by a rich text editor, enabling users to design surveys with over 100 question variations, including advanced types like matrices, constant sum, rating scales, and file uploads. The platform supports sophisticated features such as conditional logic, branching, text piping, and parameter substitution, allowin

The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach

SQL ConstantCare® is a comprehensive monitoring and advisory service designed to enhance the performance and reliability of your SQL Servers. By analyzing complex metrics from all your servers, it distills the information into clear, actionable recommendations, enabling you to make informed decisions that improve server efficiency and dependability. Key Features and Functionality: - Easy Installation: No need for a repository database or installations on the SQL Server itself. The application

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel

Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.

Telvista is USA based IT support company that works for customer engagement Solutions like BPO Services, Business IT Solutions, Omnichannel, customer support, and many more IT Support Services.

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

ransform call center and back office performance with workforce engagement call center software that engages employees and provides meaningful experiences

DialedIn's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents.

Aspect Workforce is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.

Constant Edge's Email Security for Office 365 is a comprehensive solution designed to protect organizations using Microsoft's cloud email platform from advanced email threats. By integrating seamlessly with Office 365, it offers multi-layered security measures to safeguard users against phishing, malware, and other malicious activities. Key Features and Functionality: - Multi-layered Email Security: Employs enterprise-grade protection at both the email gateway and inbox levels, utilizing machi

Enrich LinkedIn Contact's verified emails with 98% accuracy rate, and just one click you can sync them to CRM.

CoContacts for G Suite unleashes the power of collaborative Gmail and Google Contacts. It allows you tocontrol what's shared, who can share, edit, view...even connect Android, iOS, and Outlook.

Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

Virtual Contact Center (VCC) is a cloud-based contact center solution providing you with a comprehensive set of contact center tools. Use your current networking infrastructure to connect to latest feature set on VCC. With this solution a customer can properly schedule and staff agents, interact with customers thus helping to reduce average handle time and increase first-call resolution. VCC allows your customers to choose the method of contact most convenient to them. Customers can contact your

SQM Group's customer experience management (CEM) software is specifically built for call center agents and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee engagement.