Products

Cisdem ContactsMate is a contact manager app that helps users gather their contacts from internet accounts and files to access, use, organize, and manage in one place. In addition to features for using and organizing contacts, Cisdem ContactsMate offers unique features like format fixing and deduplication to help users maintain a clean contact list for efficient communication. Main features of Cisdem ContactsMate: 1. Support various contacts sources * Integrated with Mac's Contacts app * All

FormCrafts is an online form builder to help you create great forms for your site.

ContactPoint 360 is pioneering the next phase of BPO customer experience and contact center support solutions. We serve some of the most recognizable brands in the world by providing delightful customer service experience to their valued customers and through our elegant SAAS solutions, all designed to improve CX, enhance communications options, ensure quality, and remain compliant. Onshore, nearshore, in the office or work from home, you will find us leading the way with innovative solutions f

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on

Novi Survey is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys and assessments. It offers a user-friendly interface complemented by a rich text editor, enabling users to design surveys with over 100 question variations, including advanced types like matrices, constant sum, rating scales, and file uploads. The platform supports sophisticated features such as conditional logic, branching, text piping, and parameter substitution, allowin

SQL ConstantCare® is a comprehensive monitoring and advisory service designed to enhance the performance and reliability of your SQL Servers. By analyzing complex metrics from all your servers, it distills the information into clear, actionable recommendations, enabling you to make informed decisions that improve server efficiency and dependability. Key Features and Functionality: - Easy Installation: No need for a repository database or installations on the SQL Server itself. The application

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

Telvista is USA based IT support company that works for customer engagement Solutions like BPO Services, Business IT Solutions, Omnichannel, customer support, and many more IT Support Services.

Contact Center Compliance is a compliance solution suite that enables companies to easily adhere to the latest TCPA and DNC regulations

Constant Edge's Email Security for Office 365 is a comprehensive solution designed to protect organizations using Microsoft's cloud email platform from advanced email threats. By integrating seamlessly with Office 365, it offers multi-layered security measures to safeguard users against phishing, malware, and other malicious activities. Key Features and Functionality: - Multi-layered Email Security: Employs enterprise-grade protection at both the email gateway and inbox levels, utilizing machi

Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.

Enrich LinkedIn Contact's verified emails with 98% accuracy rate, and just one click you can sync them to CRM.

ransform call center and back office performance with workforce engagement call center software that engages employees and provides meaningful experiences

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade fea

The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

DialedIn's cloud based Call Center Solution offers leading edge technology and value for call centers with 5 or more agents.

CoContacts for G Suite unleashes the power of collaborative Gmail and Google Contacts. It allows you tocontrol what's shared, who can share, edit, view...even connect Android, iOS, and Outlook.

Virtual Contact Center (VCC) is a cloud-based contact center solution providing you with a comprehensive set of contact center tools. Use your current networking infrastructure to connect to latest feature set on VCC. With this solution a customer can properly schedule and staff agents, interact with customers thus helping to reduce average handle time and increase first-call resolution. VCC allows your customers to choose the method of contact most convenient to them. Customers can contact your

SQM Group's customer experience management (CEM) software is specifically built for call center agents and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee engagement.