---
title: TASKE Contact Reviews
meta_title: 'TASKE Contact Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how TASKE Contact works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 3
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# TASKE Contact Reviews
**Vendor:** TASKE Technology  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 3
## About TASKE Contact
TASKE Contact is a contact center call management software that offers real-time ACD monitoring, and historical call reporting for the contact center.




## TASKE Contact Reviews
  ### 1. Great Monitoring tool!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jafet C. | Client Services Supervisor, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about TASKE Contact?**

Very easy to use and customizable. It allows me to monitor my teams. It's desktop plugins also gives the agents visibility one click away

**What do you dislike about TASKE Contact?**

Great! Nothing to dislike so far, great!

**What problems is TASKE Contact solving and how is that benefiting you?**

Day to day call center monitoring and reporting for workforce management.

  ### 2. It works as intended

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2018

**What do you like best about TASKE Contact?**

It allows us in the phone queue to keep track of each other (I. E. time in queue and away on breaks) to provide seamless customer care.

**What do you dislike about TASKE Contact?**

It's very buggy. Often it shuts down in the morning, for unscheduled maintenence. It's most inconvenient.

**Recommendations to others considering TASKE Contact:**

Try it and see if it works for you.

**What problems is TASKE Contact solving and how is that benefiting you?**

As noted above, it helps our large employee pool an opportunity to keep an eye on coverage, so that every customer needing assistance can get it in a timely manner, without needing to wait.

  ### 3. Not enough transparency

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 25, 2018

**What do you like best about TASKE Contact?**

you can view live call activities - for example, you can see how many agents are currently busy/idle, and how many calls are abandoned etc.

**What do you dislike about TASKE Contact?**

It's difficult to download data and verify the accuracy of the data

**Recommendations to others considering TASKE Contact:**

If you are looking for digging deep into your call center data, you may want to consider other alternatives. Taske is not a satisfying tool for businesses like transparency. However, if you have a strong IT team who can manage the set-ups and can efficiently make changes, this tool can be helpful. 

**What problems is TASKE Contact solving and how is that benefiting you?**

Used it to analyze call center activities and you can use it to get a general idea of the trends


## TASKE Contact Discussions
  - [What is TASKE Contact used for?](https://www.g2.com/discussions/what-is-taske-contact-used-for)

- [View TASKE Contact pricing details and edition comparison](https://www.g2.com/products/taske-contact/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+03%3A08%3A56+-0500&secure%5Bsession_id%5D=f7002203-55dc-40e1-a6c3-5912103f9e62&secure%5Btoken%5D=4764cd8738ec3278e555b38962266b3699aeef0ff12f1fcfca62810b9afef483&format=llm_user)

## TASKE Contact Features
**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

## Top TASKE Contact Alternatives
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