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TASKE Technology

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3 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.5
Serving customers since
1989
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TASKE Technology Reviews

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Jafet C.
JC
Jafet C.
Client Services Supervisor at Experian
04/05/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great Monitoring tool!

Very easy to use and customizable. It allows me to monitor my teams. It's desktop plugins also gives the agents visibility one click away
Verified User in Medical Devices
UM
Verified User in Medical Devices
11/03/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

It works as intended

It allows us in the phone queue to keep track of each other (I. E. time in queue and away on breaks) to provide seamless customer care.
Verified User in Legal Services
IL
Verified User in Legal Services
05/25/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Not enough transparency

you can view live call activities - for example, you can see how many agents are currently busy/idle, and how many calls are abandoned etc.

About

Contact

HQ Location:
Ottawa, CA

Social

@TASKETech

What is TASKE Technology?

TASKE Technology specializes in providing real-time call management and call center reporting software solutions designed to enhance customer interactions for businesses. Their products offer features such as real-time views of caller activity, comprehensive historical reporting, and tools to improve call center performance. With an emphasis on user-friendly interfaces and robust integration capabilities, TASKE's solutions aim to streamline operations, reduce wait times, and improve customer satisfaction across various industries. Their website, http://www.taske.com, provides detailed information on their products, customer testimonials, and support resources.

Details

Year Founded
1989