Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Toku

Show rating breakdown
7 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2018
Profile Filters

All Products & Services

Product Avatar Image
Toku Contact Centre

4 reviews

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. Headquartered in Singapore, Toku has been recognised as one of the nation’s Top 40 Fastest Growing Companies in 2024 by The Straits Times and Statista. We combine local expertise, regional in-country infrastructure and global reach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communications solutions. Toku works with organisations as diverse as Gojek, foodpanda, JCDecaux, Decathlon and various government agencies to move their communications to the cloud and create new ways to engage with their customers. So whether you are a cloud-based enterprise or just starting your digital transformation journey, we have solutions to suit your communications and customer engagement needs.

Product Avatar Image
Toku for Microsoft Teams

3 reviews

Toku for Microsoft Teams is a powerful cloud-enabled softphone in APAC enabling global calling from anywhere, on any device, by integrating your telephony directly with the MS Teams console. This flexible and easy-to-set-up solution comes in two flavours - the full-featured Toku for Microsoft Teams Native Dialer which comes with complex call routing capabilities; and Toku Phone App which features a basic, single interface corporate telephony feature within MS Teams that doesn’t need an additional Microsoft phone system license as it works with any Microsoft 365 license. Ready to break free from the limitations of Microsoft Phone System and enjoy full PSTN replacement for 16 APAC countries, and secure global calls between 120+ countries worldwide with the most competitive call rates? Then Toku for Microsoft Teams is the easiest way to unify all your internal communications today.

Profile Name

Star Rating

6
1
0
0
0

Toku Reviews

Review Filters
Profile Name
Star Rating
6
1
0
0
0
Jenalyn E.
JE
Jenalyn E.
04/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

Toku is easy to use even on the first time user.

I really like the feauture of a woman's voice saying , ".. welcome to toku, you are successfully connected".
Myrel M.
MM
Myrel M.
03/25/2024
Validated Reviewer
Verified Current User
Review source: Organic

A lot of issues but still helps

It is easier to contact customers and leads.
Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
10/08/2023
Validated Reviewer
Review source: Organic

Bridging Boundaries

The tool is intuitive and easy to navigate, making it suitable for users of all levels of tech-savviness. Setting up the tool and making calls is straightforward. TOKU provides a comprehensive set of features, including call recording, call forwarding, concurrent calls and call monitoring (barge). The customer support team is prompt and helpful in addressing queries and concerns. Their dedication to assisting users is commendable and contributes to a positive user experience.

About

Contact

HQ Location:
Singapore, SG

Social

@TokuGlobal

What is Toku?

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. Headquartered in Singapore, Toku has been recognised as one of APAC’s Top 225 High-Growth Companies in 2024 by the Financial Times, and Singapore’s Top 40 Fastest Growing Companies in 2024 by The Straits Times. We combine local expertise, regional in-country infrastructure and global reach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communications solutions. Toku works with organisations as diverse as Gojek, foodpanda, JCDecaux, Decathlon and various government agencies to move their communications to the cloud and create new ways to engage with their customers. So whether you are a cloud-based enterprise or just starting your digital transformation journey, we have solutions to suit your communications and customer engagement needs.

Details

Year Founded
2018
Website
toku.co