Products

Inbenta has been at the forefront of AI innovation, leveraging over two decades of expertise to help companies unify data, simplify operations, and enhance customer satisfaction through value-driven AI-solutions. Grounded in the belief that AI success starts with data, Inbenta helps businesses break down silos, centralize knowledge, and unlock real-time insights for smarter decision-making. Built on proprietary AI that combines Conversational and Generative technologies, Inbenta AI leverages the

Platform to gather ideas and support your customers that includes ticketing, knowledge base, live chat. Easy to use customer service solution.

DeepConverse helps businesses automate and scale their customer conversations. DeepConverse Chatbot, Conversational Search, and Interactive Guides have become a prime choice for leading brands like Pandora, Logitech, Jaybird, and many more. Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, etc. By offering outstanding self-support for troubleshooting and delivering seamless customer suppo

Meet Brandy - The Brand Interactions Platform Brandy combines AI assistants, chat-apps and live agents into a holistic workflow, where great customer experience goes along with up to 70% automation rate. Talk to your customers on your website and build relationship in messaging apps like Whatsapp, Instagram direct, Apple Messages for business and others.

Engagely.ai is a leading no-code Customer Experience automation platform that empowers enterprises to automate customer support and engagement across multiple channels, including chat, voice, email, and WhatsApp. By leveraging advanced Generative AI and Natural Language Processing , Engagely.ai delivers predictive, personalized, and informed customer interactions, enhancing satisfaction and operational efficiency. Key Features and Functionality: - Omnichannel Support: Engagely.ai enables

DexProtector is the gold standard in security for Android and iOS apps and SDKs. Certified by EMVCo across both platforms, it protects against tampering, reverse engineering, malware injection and communication interception. Its extensive feature matrix can be found here: https://licelus.com/downloads/DexProtector_Feature_Matrix.pdf It uses a no-code approach with zero cost integration which saves valuable engineering hours. There are currently more than 10 billion installations worldwide

Industry's first AI brain fine-tuned for technical support agents. Twig's AI assistant eliminates all manual lookups involved in triaging tiered tickets for enterprise product support. As a result, support teams are seeing 3X faster customer response times and reduced ticket queue sizes. Twig easily integrates with your ticketing workflow and delivers efficiency from day 1 of adoption.

Pega Customer Service is an advanced customer relationship management (CRM) application designed to streamline and enhance customer interactions for large enterprises. By integrating artificial intelligence (AI), automation, and real-time decision-making, it enables organizations to deliver personalized, efficient, and consistent service experiences across multiple channels. This solution not only improves customer satisfaction but also boosts operational efficiency by automating routine tasks a

Fluid Topics capabilities answer the prayers of many people: end users, partners, technical support technicians, technical writers and managers, and sales and marketing decision makers.

Multichannel Pro unifies order processing, listing management, and customer support for all your sales channels into one powerful platform. Combining Hemi, Onsite Support, and ChannelReply, this centralized system helps you cut costs by 30% while delivering 4x faster customer service and greater satisfaction.

Verint CX Automation is an AI-powered platform designed to enhance customer experience by automating interactions and augmenting human agent workflows. By integrating advanced bots and analytics, it enables organizations to increase efficiency, reduce operational costs, and deliver personalized customer engagements across various channels. Key Features and Functionality: - AI-Powered Bots: Verint offers a suite of specialized bots, including: - Coaching Bots: Provide real-time, non-disru

A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more.

Sellacious is the NextGen, Open Source and Scalable Omni-channel eCommerce and Marketplace with flexible configurations to create integrated POS and Online Stores. Sellacious is a complete eCommerce suite, comes packed with a range of practical business features with a very less requirement of any additional plugins integration.

Sellantica is web-based Amazon operations software for sellers, vendors and agencies. It connects Amazon PPC campaigns, keyword harvesting and negative keywords, custom Enterprise rule sets, dayparting, product profit and loss and inventory planning in one tool. Sellantica suggests bid, budget and keyword changes with clear reasons; users review and approve them before anything is changed. It works through the official Amazon Ads API and SP-API. An MCP connector lets Claude and other compati

Sellenvo is a groundbreaking multi-channel sales platform designed to streamline and amplify your e-commerce efforts. Combining advanced AI technology with robust automation, Sellenvo empowers businesses to effortlessly manage and optimize their product listings across multiple sales channels, including online marketplaces, social media platforms, and dedicated e-commerce sites. Key Features: 1- Seamless Integration: Easily connect and synchronize your product listings across diverse platforms

Time to upgrade the online store into a fully functional Marketplace like Amazon, Etsy, eBay. Multi-Seller Marketplace developed using the OpenCart Marketplace extension transforms the store from a single-vendor store to a multi-seller marketplace. The multi-vendor marketplace allows multiple sellers to list and sell their products at the store. Sellers can add and update the products, profile, shipping methods etc from the seller dashboard. The store admin can monitor and manage the products, s

Web based help desk software with live chat and remote desktop

The Layer7 Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the CA Identity Suite performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit perform

AssetMule lets you replace your static PDFs with web-based sales assets that are personalized, interactive, trackable, and can be created in minutes without design or dev resources.

By enabling searches across a wide variety of sources, Oracle's InQuira knowledge management products offer simple and convenient ways for users to access knowledge that was once hidden in the myriad systems, applications, and databases used to store ente